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Rising Son's: Computer Clearance & Electronic Repair

9 W Williamsburg Road
Sandston Va , 23150
USA
804-497-4247
risingsonltd.com@gmail.com
https://www.risingsonltd.com/

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They were fantastic. Covid precautions were followed. They offer so many services. I was just picking up a Wish order so I can't comment on their repair services. I can say they were friendly and definitely knowledgeable. Give these folks a call for help. You will not be disappointed.

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Can you please have it open on Tuesdays as well

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Great place

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Very nice and knowledgeable owner. Will do more business here anytime!

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Very friendly

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The owner is very pleasant and informative. GREAT information on technology and more! Love the parrot!

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Eric and his entire crew are top notch technical folks with the added benefit of being professional, personable, and very reliable. I presented them with a "bugged up" Windows 8 needing serious intervention and upgrade. They picked it up, fixed it, and even after I got it back and turned on a setting in error that knocked me off the "interwebs" every sign on Eric went out of his way to come to my house and get me back online with such a pleasant manner I hated to see him go. If you have zero to high technical skill, but just want someone else to fix the mess you might have "accidentally created" these are the guys!!! I seldom post ratings but they have earned my trust and my gratitude. Thank you, Eric et al.

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Got some headphones fixed here. Great service and a lasting repair

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Great service and quick turnaround time. Knowledgeable staff. I will be a lifetime customer.

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The best customer service by far. Really detailed in helping me understand my needs when it came to computers and helped me get what I needed. I love my product.

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The owner was very sweet and very helpful Great little place

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This location accepts Wish packages and I went to pick up my order. Smiling faces greeted me and service was quick!

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Great customer service polite and patient

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Great place, fast, knowledgeable and very courteous. No problem in recommending their services at all. As a matter of fact, I did business with him over 10 years ago, still the same professionalism. 5 STARS BUSINESS, no question.

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Best costumer service

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I called Rising Son's to see if my kindle HD fire 8 can be repaired, ( not charging when its plugged in eventhough the indicator say it is ). very nice, neat professional environment . Eric worked hard on the kindle to try to get it to work, (he brought new parts , changed out the USB port and smooth some things down but it still would not hold its charge but he did not give up on it, he worked on it until I picked it up (dead) he offered to rebuild the kindle if i choose too I appreciate the time he dedicated on that equipment and the advice he gave me on useing USB chargers as replacement they might/ maynot be compatible for the device your useing. I turned around and gave him another kindle to repair, I think this one will be a survivor

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My first initial visit was what made me come back for services. This company is professional, very helpful, pays attention to detail I would recommend this company to anyone. 1st time customer

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I have been a customer at Rising Son's for several years. I recently called to find a power cord for a Dell tablet. I spoke with the owner Eric. He did not carry this item but was kind enough to find it for me online and send me a link to purchase. This is the extra kind of service you don't find at large retailers.

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Awesome place to deal with! I work from home and they help me get my computer up and going again after yesterday’s storm. I have used them in the pass with the same results! Love the fact also they are in my area and didn’t have to drive to Midlothian or Short Pump!

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Evaluation of a failing laptop. Found issue made recommendations and applied money to a different system for a better laptop. Excellent advice and customer service.

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This place is a great place to get your computer fixed. Service is fast and very dependable. My laptop was repaired here. I've no complaints. Thank you for a job well done.

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Very helpful and honest labor. Eric and the staff at Rizing Son's Computer was very helpful with me getting the best service for my Dell Inspiron laptop. I would recommend them for any of your repair service. Thanks Eric for your trustworthy service🙏

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I bought a used computer from them, a wonderful experience. The price was good and also their follow up with helping to get it everything set up after I brought it home.

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I am a very satisfied customer! My experience there was great. The service was excellent and Eric was a genius at knowing exactly what type of equipment I needed for my work load. Not only did I get the help I need in--store, I receive technical assistance when I was elsewhere. I recommend this business to everyone in need of electronic assistance!!!

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I really enjoy having Eric work on my computer. He always gets everything cleaned up after I mess up the programs. He is so cheerful and never makes me feel bad about doing weird things to my computer.

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Eric was great, what else can I say. I took a security system DVRecorder to him to have repaired In February. He diagnosed the problem and ordered the parts needed for the repair. When he called me to let me know that he had finished we were in lock down. He held it for me for 2 months until we were both comfortable meeting again.Everything is now back up and running again thanks to Eric and his staff. Danny APCA

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Amazing service. Clear communication from plan, to process, to completion. I've trusted these guys for years.

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Super nice guy... helped me find the right computer!!

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Eric and his wife did an excellent job replacing my daughter’s lap top screen at a reasonable price and quickly.

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Great service

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Entirely professional and courteous. Service is always incredibly helpful and timely. No matter the question, he has the answer.

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My experience with Rising Son’s computer has been nothing short of excellent! Please be assured that each customer is treated like their concerns are the top priority! I highly recommend them for ANY computer/electronic needs.

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My experience was & is still great with Eric. I will be a customer for as long as he is in business. No one else I have found have his intellect & skills in taking care of my laptop. Great tech , very respectful, & I get my laptop back in service In a reasonable time. I almost forgot I live in Bowie Md. & Eric takes care of my laptop in team view. Hands up for U Eric !!!!! C Wimbush

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Unsure of where to park. Parked behind building. Was greeted by a friendly employee. Was there to pick up an online order, which cost less than regular shipping costs.

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Always dependable, and efficient. Prices are great and the services is highly quality. Tou get way more than you pay for.

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Many computers and parts here are very cheap, and you can pick up a bare bones computer for a very competitive price compared to something you would find at Goodwill or on eBay. There is a lot to look at, and you won't be disappointed with your visit.

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Eric and his staff are very friendly and customer oriented. I would suggest to all of my friends and family to use Rising Sun Computer for their electronic repair needs.

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Great service, Eric was helping me out with a PS3 and gave me some good advice. And check out his store there can be some hidden jems in there.

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Fast and friendly service

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Greatly impressed with the exceptional service and kindness here. So glad we found you.

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Love the bird.. Easy to have your wish order sent here and to pick it up to save some money.. Very nice people and down to earth..

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Awesome

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Friendly and professional service, I recommend visiting the store.

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Great company

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Eric is a very competent computer repair person! He was able to fix my problem on the spot (laptop was not recognizing any nearby wireless networks) and he explained what specs I would want to look for in a new laptop based on my usage. He also explained how much memory each of my activities was taking up in order to explain to me why my computer was running slowly. Thanks so much Eric!

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There are very few people in the computer field that are as competent, customer service focused and trustworthy as Eric and his team! Living hours away, I have taken my five year old laptop to Eric twice for service. On both occasions the issues have been resolved quickly and without the need for major hardware updates. Want to save yourself time, money and frustration? Have them bench test your PC. You will be amazed at the difference it can make!

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Great place & great experience

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They have a pretty pet bird named JoJo. Lol

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Fast work good prices

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Great store, nice employees, the computers or TV's come back within 2-3 days. It's pretty cool, they even have a parrot

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The owner realy lisent to your problem or problems and give you results.

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Thanks

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I was in town for work and needed my laptop fixed quickly and that is exactly what happened, very friendly people great work and did it fast 10/10 would go back.

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Rising Son's is a great computer service. Eric knows computers. I have never been disappointed with his service. Other computer repair services could not fix problems that Eric breezed through. I would not take my computer anywhere else.

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Great service even came to the house

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I thought my chrome laptop was beyond repair. Mr Gordon repaired my laptop quickly and at a very reasonable price. Very professional. You will not be disappointed!

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Do not think about going anywhere else! I had a virus on my computer. Eric gave me a few options and helped me "think" through my decision. Also, as owner of Deidre The Admin, he is helping me increase traffic to my website and documenting the progress to show results. Not only does he know computers/repair, but he can help develop your business too. Oh, he can he put logs or wording on t-shirts!!

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Eric is very knowledgeable and helpful and I would highly recommend his services. He built a pc for me, and it is awesome to this " tech rookie" grandma! He offers many services and is trustworthy in his business..A happy customer!!!

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Excellent full service computer shop for both individuals and small to medium business. Sells and upgrades commercial grade computers. My favorite!!

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You don't need the latest little black box, Eric can coax a little more "oomph" from your existing hardware. While most of his inventory is used equipment, he CAN put you in all new if that is what you need. There is no need to pitch a perfectly good box into the landfill, let Rising Son rehab your existing equipment.

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I have used Rising Sons twice - once to purchase a lap top and once again for an upgrade. Both times were excellent. They delivered a very good product, on time, and of good quality.

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Very professional and knowledgeable, nice selection of merchandise. A jem hidden in plain sight. Do yourself a favor and check out Rising Son!!!!!!

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My son and I had a great experience with rising son's. The owner is very honest, hardworking, results oriented. We had a great experience with his service.

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Best experience ever for fixing my laptop Honest, friendly service! I would recommend Rising Son"s to all my friends! Mr Gordon is absolutely good people!

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Very helpful

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Gordon is awesome!!!! Very knowledgeable and helpful. I have found my go to place for all of my electronics. I will refer his business to all of my family and friends!

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I always go to Eric, he is wonderful. He has decent prices and he is very informative about what he does. I would recommend him to everyone.

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Professional and service oriented business. I would recommend this business.

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People are very friendly and very good service and good price I like to tell people about this company they are very nice and I say you can trust them if anything happen to my computer I’m going back there more than anything my number one is friendly people they really care for the customers

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Great guy! He know his computer stuff

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Rising Son's: Computer Clearance & Electronic Repair - Experienced and knowledgeable regarding all aspects of his business. He is also very passionate about his work, as well as honest and respectful to everyone that meets him. My computer was repaired and returned within a timely manner. I would not hesitate to recommend his business to anyone!! You will be surprised because Eric is a person who can do many different types of work, just ask him. THANKS

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Eric is my go-to computer resource. He not only knows computers and electronics but also has an excellent understanding of business operations. He does not try to oversell the customer and his focus is on getting the client just what they need at the right price. Eric's ethics and business practices are first-rate, and I would recommend his services to anyone without hesitation.

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Excellent place to do business.

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I luv the customer service. He explained things in a way I could understand. He asked me what I wanted to accomplish. I didn’t feel like he just wanted my cash either. I will go there again. Would recommend him to anyone with computer/printer issues

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Excellent customer service!!! Pleasant attitude and excellent with teaching and telling you whats going on with your computer. Had what I needed in stock, my number one choice hands down.

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Always great customer service! Very helpful and willing to listen and address any concern.

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Eric is very knowledgeable & welcoming.

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We have purchased multiple computers & other items from the Rising Son’s Computer Clearance & Repair. The level of service was excellent & they offered the best price. We love this store & Eric Gordon is awesome to work with.

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Eric repaired my PC before I finished my paperwork. Very professional and the customer service is pure EXCELLENCE!!!!! Highly recommend that you check these guys out before you over spend somewhere else!!!!

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I was very pleased from the moment I walked through the door. I was given an estimate kn diagnostic service and he delivered and he fixed and updated my computer without me paying the price of a brand new desktop. Service was outstanding

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Very good experience. I have been a customer for many years and have always received the most courteous and professional service, whether in person or on the phone. I highly recommend them to anyone in need of high quality service and equipment.

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My Computer has never ran better. Thankful to everyone who recommended them to me. Will defiantly be going back and would recommended them anyone who needs their computer fixed.

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Had a wonderful experience very good customer service. I would recommend this repair facility for all your computer repairs.

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What can I say about Rising Son? I have been dealing with Eric for almost 20 years and he is a very good guy. He will not rip you off and he is extremely honest with any questions or issues that may come up with your repairs. He is very community oriented and supports and supplies many charitable organizations. He's not one of those big box chain stores. He takes pride in his work and I would recommend him over anyone else. If you are looking for any old school game systems he's your man. Try him out and you won't be disappointed.

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Rising Son's Computer Service is a professional and friendly business. I recently had my Mac hard drive crash. Rising Son's Computer Service diagnosed, recommended, and installed a larger hard drive.They updated my OS and upgraded my malware.

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I was very pleased with Rising Son. The owner, Eric was very knowledgeable of computers and software and he is passionate about his work. He is very easy to talk to and has a nice smile. It took him all of 20-30 secs to point out problems with my laptop. I explained what I needed and wanted to do on the laptop and he quickly offered suggestions. I found his prices to be reasonable and he got my laptop back to be in the time he estimated the job to be completed. I would definitely recommend Rising Son for computer repair and upgrades or to buy used. When I looked around his shop, I noticed he also works on several other types of electronics as well. I've found a home for my electronic repairs.

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Very friendly atmosphere and Mr Gordon and team very professional. I have used their remote services on several occasions and problem were resolved in an expedient manner. Prices are also very good as well. Please stop by you will not be disappointed.

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I took my computer to 10 different computer shops no one could figure out what was wrong with it, that's when my sister told me about a computer shop on Williamsburg rd name Rising Son , would you believe they actually found the problem in no time and fixed it this is only computer shop I'm dealing with from now on.

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Rising Son's installed Quick books software and all POS systems/computer wiring for several locations of ours for over 10 years. This Repair service couldn't have done a better job. They finished my computer repair early and for the exact price they quoted, When my software needed updated. All the staff are professional and very personable, Everyone at this location was completely courteous, helpful and professional. Mr. Gordon and Jay was very eager to help me find the solution that was right for my business. I was never pressured or up sold. I must commend Mr. Gordon for setting the bar extremely high for quality customer service! If you want quality service and honest quotes, Rising Son's Computer Clearance will DEFINITELY provide both!

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Good service at the right price!

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He is one of the best, I've been there three times and he has resolve my problems.

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If you ever need computer work I can tell you the best place to take it is Rising Son's Computer on Williamsburg Rd. They really know what to do to get you fixed up and going again .Got mine working better than ever .

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Rising Son’ Computer Clearance & Electronic Repair has been my go to location for 19 years for my custom built computers, software, hardware, and computer application training. Eric Gordon, the owner, and his staff of PC technicians are honest, welcoming, and knowledgeable. The staff patiently explains to the customer what services are provided, as well as what computer, printers and accessories, joysticks, and video games, etc. the customer needs to fulfill his/her wishes. The staff offers support for all ages and skill ranges. If a customer requests software, hardware, or video games that are not on hand, Mr. Gordon has the resources to locate it, if it is available, at a fair price. Additionally, Mr. Gordon stands behind the products and equipment he sells and offers a warranty on service and parts. If you have any concerns or doubts about where to go to receive fair and honest information about your technology needs and you are looking for reasonable prices for equipment and repairs, which now include television repair, rest assured Rising Son’s Computer Clearance & Electronic Repair is the best place for you to shop. There is ample parking and the business is open every day except Tuesday and Sunday from 10:00 AM to 7:00 PM.

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Quick response during the holidays, very helpful and knowledgeable, great communication, and did not try to sell me something due to another solution that was fixable on my own. Will definitely use Rising Son's again in the future!

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I have been dealing with Rising Son's and Mr. Eric K. Gordon for many years now and I always get the very best and most professional service of any where I go. Eric is so knowledgeable about computers, cameras, etc. I don't care what I take to him he fixes it for me in prompt fashion. I am always calling him a "Genius"..Thank you Mr. Gordon. Ronnie Miller

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We have had what we considered major issues with out computer getting hack and not responding or working, I was recommended by a friend to Eric at Rising Son's.He has been very helpful and expertly fixed it for us. His knowledge of computers is amazing. Let's just say without his help in repairing our computer it was so close to being thrown out the window!!

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I have been taking my computers and getting upgrades from Rising Sun for some years now but this is my first review and I am so pleased to do this one...I tried to upgrade to windows 10 and something didn't go write so the first person i thought of was Eric and did not hesitate to get in touch with him...Explained my problem and took the computer to him..These are the things i like about the way he conducts business, not only does he listen to you he will also give you options for your problem and he is not trying to sell u product he is building relationships that last. He was able to recover all (ALL) my files and it was as if nothing happen to my computer and he informed me that soon i will have to upgrade to keep up with the changes to windows...Well guest where i going to get my upgrade from..Rising Sun Computer a place that makes you feel important and welcome....THANKS FOR ALL YOU DO

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Very good and professional personality business people in the world...

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worth stopping by! the owner is honest & quite knowedgeable! buy local!!!

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Gordon was very personal and honest about estimates. He was able to recover photos, videos , and documents on hard drive. I was told by the Geek squad at Best Buy that the data could not be recovered. Thanks Gordon!

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Eric of Rising Son's Computer was fantastic. He was so patient and was also very thorough. Once installed, he explained how to use this awesome system and ensured I had no questions before hanging up. We need more knowledgeable and thorough people like him.

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Very knowledgeable and straightforward ! I If you have any issues with your Lenovo please call Eric first. Don't wais time and sanity calling anyone or big "Corp". This man is "THE Lenovo Professor".

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I've been dealing with Rising Son for years and so has my best friend. I can't say enough about this company. Eric is amazing with his technical knowledge and ability to fix things. I don't trust my electronics to anyone else. He's also very reasonable on his prices and much cheaper than other competitors that I originally checked with before dealing with Rising Son. Quality work, superior customer service, trustworthiness on sensitive information on my laptop, quick turnaround times and reasonable prices -a rare find these days!

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So far I'm good! Can't wait to hook everything up & get going! Nice shop, Eric is very knowledgeable, knows his stuff & I'm happy & excited about that! Also like the fact that's it's close to home. But that bird though!

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I asked to fix my computer from keep cutting off he gave me virus protection my computer still cutting off every 5min

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A fantastic place to shop and work. Innovative and creative.

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Love the place like a second home and the owner Eric wow he is amazing because he hired me to work for him.

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I have been dealing with Rising Son and Eric K Gordon for many years. As soon as I walk through that door I feel special. Eric is the Greatest! You can deal with him and have all the confidence in the world. Thanks, Ronnie and Cathy Miller.

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Very nice people Lol.The parrot is crazy though lol

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I love this shop . I've had work done on , and also brought a couple of used desk tops . Professional , and friendly service . Although I have moved from the area to the south side , I would recommend Rising Son to anyone that have issues with computers . Near , and far .

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