They were fantastic. Covid precautions were followed. They offer so many services. I was just picking up a Wish order so I can't comment on their repair services. I can say they were friendly and definitely knowledgeable. Give these folks a call for help. You will not be disappointed.
Eric and his entire crew are top notch technical folks with the added benefit of being professional, personable, and very reliable. I presented them with a "bugged up" Windows 8 needing serious intervention and upgrade. They picked it up, fixed it, and even after I got it back and turned on a setting in error that knocked me off the "interwebs" every sign on Eric went out of his way to come to my house and get me back online with such a pleasant manner I hated to see him go.
If you have zero to high technical skill, but just want someone else to fix the mess you might have "accidentally created" these are the guys!!!
I seldom post ratings but they have earned my trust and my gratitude.
Thank you, Eric et al.
Great place, fast, knowledgeable and very courteous. No problem in recommending their services at all. As a matter of fact, I did business with him over 10 years ago, still the same professionalism. 5 STARS BUSINESS, no question.
I called Rising Son's to see if my kindle HD fire 8 can be repaired, ( not charging when its plugged in eventhough the indicator say it is ). very nice, neat professional environment . Eric worked hard on the kindle to try to get it to work, (he brought new parts , changed out the USB port and smooth some things down but it still would not hold its charge but he did not give up on it, he worked on it until I picked it up (dead) he offered to rebuild the kindle if i choose too
I appreciate the time he dedicated on that equipment and the advice he gave me on useing USB chargers as replacement they might/ maynot be compatible for the device your useing.
I turned around and gave him another kindle to repair, I think this one will be a survivor
I have been a customer at Rising Son's for several years. I recently called to find a power cord for a Dell tablet. I spoke with the owner Eric. He did not carry this item but was kind enough to find it for me online and send me a link to purchase. This is the extra kind of service you don't find at large retailers.
Awesome place to deal with! I work from home and they help me get my computer up and going again after yesterday’s storm. I have used them in the pass with the same results! Love the fact also they are in my area and didn’t have to drive to Midlothian or Short Pump!
Very helpful and honest labor. Eric and the staff at Rizing Son's Computer was very helpful with me getting the best service for my Dell Inspiron laptop. I would recommend them for any of your repair service.
Thanks Eric for your trustworthy service🙏
I am a very satisfied customer! My experience there was great. The service was excellent and Eric was a genius at knowing exactly what type of equipment I needed for my work load. Not only did I get the help I need in--store, I receive technical assistance when I was elsewhere. I recommend this business to everyone in need of electronic assistance!!!
I really enjoy having Eric work on my computer. He always gets everything cleaned up after I mess up the programs. He is so cheerful and never makes me feel bad about doing weird things to my computer.
Eric was great, what else can I say. I took a security system DVRecorder to him to have repaired In February. He diagnosed the problem and ordered the parts needed for the repair. When he called me to let me know that he had finished we were in lock down. He held it for me for 2 months until we were both comfortable meeting again.Everything is now back up and running again thanks to Eric and his staff.
My experience with Rising Son’s computer has been nothing short of excellent!
Please be assured that each customer is treated like their concerns are the top priority!
I highly recommend them for ANY computer/electronic needs.
My experience was & is still great with Eric. I will be a customer for as long as he is in business. No one else I have found have his intellect & skills in taking care of my laptop. Great tech , very respectful, & I get my laptop back in service
In a reasonable time. I almost forgot I live in
Bowie Md. & Eric takes care of my laptop in team view. Hands up for U Eric !!!!!
Many computers and parts here are very cheap, and you can pick up a bare bones computer for a very competitive price compared to something you would find at Goodwill or on eBay. There is a lot to look at, and you won't be disappointed with your visit.
Eric is a very competent computer repair person! He was able to fix my problem on the spot (laptop was not recognizing any nearby wireless networks) and he explained what specs I would want to look for in a new laptop based on my usage. He also explained how much memory each of my activities was taking up in order to explain to me why my computer was running slowly. Thanks so much Eric!
There are very few people in the computer field that are as competent, customer service focused and trustworthy as Eric and his team! Living hours away, I have taken my five year old laptop to Eric twice for service. On both occasions the issues have been resolved quickly and without the need for major hardware updates. Want to save yourself time, money and frustration? Have them bench test your PC. You will be amazed at the difference it can make!
Rising Son's is a great computer service. Eric knows computers. I have never been disappointed with his service. Other computer repair services could not fix problems that Eric breezed through. I would not take my computer anywhere else.
Do not think about going anywhere else! I had a virus on my computer. Eric gave me a few options and helped me "think" through my decision. Also, as owner of Deidre The Admin, he is helping me increase traffic to my website and documenting the progress to show results. Not only does he know computers/repair, but he can help develop your business too. Oh, he can he put logs or wording on t-shirts!!
Eric is very knowledgeable and helpful and I would highly recommend his services. He built a pc for me, and it is awesome to this " tech rookie" grandma! He offers many services and is trustworthy in his business..A happy customer!!!
You don't need the latest little black box, Eric can coax a little more "oomph" from your existing hardware. While most of his inventory is used equipment, he CAN put you in all new if that is what you need. There is no need to pitch a perfectly good box into the landfill, let Rising Son rehab your existing equipment.
People are very friendly and very good service and good price I like to tell people about this company they are very nice and I say you can trust them if anything happen to my computer I’m going back there more than anything my number one is friendly people they really care for the customers
Rising Son's: Computer Clearance & Electronic Repair - Experienced and knowledgeable regarding all aspects of his business. He is also very passionate about his work, as well as honest and respectful to everyone that meets him. My computer was repaired and returned within a timely manner. I would not hesitate to recommend his business to anyone!! You will be surprised because Eric is a person who can do many different types of work, just ask him. THANKS
Eric is my go-to computer resource. He not only knows computers and electronics but also has an excellent understanding of business operations. He does not try to oversell the customer and his focus is on getting the client just what they need at the right price. Eric's ethics and business practices are first-rate, and I would recommend his services to anyone without hesitation.
I luv the customer service. He explained things in a way I could understand. He asked me what I wanted to accomplish. I didn’t feel like he just wanted my cash either. I will go there again. Would recommend him to anyone with computer/printer issues
We have purchased multiple computers & other items from the Rising Son’s Computer Clearance & Repair. The level of service was excellent & they offered the best price. We love this store & Eric Gordon is awesome to work with.
Eric repaired my PC before I finished my paperwork. Very professional and the customer service is pure EXCELLENCE!!!!! Highly recommend that you check these guys out before you over spend somewhere else!!!!
I was very pleased from the moment I walked through the door. I was given an estimate kn diagnostic service and he delivered and he fixed and updated my computer without me paying the price of a brand new desktop. Service was outstanding
Very good experience. I have been a customer for many years and have always received the most courteous and professional service, whether in person or on the phone. I highly recommend them to anyone in need of high quality service and equipment.
What can I say about Rising Son? I have been dealing with Eric for almost 20 years and he is a very good guy. He will not rip you off and he is extremely honest with any questions or issues that may come up with your repairs. He is very community oriented and supports and supplies many charitable organizations. He's not one of those big box chain stores. He takes pride in his work and I would recommend him over anyone else. If you are looking for any old school game systems he's your man. Try him out and you won't be disappointed.
Rising Son's Computer Service is a professional and friendly business. I recently had my Mac hard drive crash. Rising Son's Computer Service diagnosed, recommended, and installed a larger hard drive.They updated my OS and upgraded my malware.
I was very pleased with Rising Son. The owner, Eric was very knowledgeable of computers and software and he is passionate about his work. He is very easy to talk to and has a nice smile. It took him all of 20-30 secs to point out problems with my laptop. I explained what I needed and wanted to do on the laptop and he quickly offered suggestions. I found his prices to be reasonable and he got my laptop back to be in the time he estimated the job to be completed. I would definitely recommend Rising Son for computer repair and upgrades or to buy used. When I looked around his shop, I noticed he also works on several other types of electronics as well. I've found a home for my electronic repairs.
Very friendly atmosphere and Mr Gordon and team very professional. I have used their remote services on several occasions and problem were resolved in an expedient manner. Prices are also very good as well. Please stop by you will not be disappointed.
I took my computer to 10 different computer shops no one could figure out what was wrong with it, that's when my sister told me about a computer shop on Williamsburg rd name Rising Son , would you believe they actually found the problem in no time and fixed it this is only computer shop I'm dealing with from now on.
Rising Son's installed Quick books software and all POS systems/computer wiring for several locations of ours for over 10 years. This Repair service couldn't have done a better job. They finished my computer repair early and for the exact price they quoted, When my software needed updated. All the staff are professional and very personable, Everyone at this location was completely courteous, helpful and professional. Mr. Gordon and Jay was very eager to help me find the solution that was right for my business. I was never pressured or up sold. I must commend Mr. Gordon for setting the bar extremely high for quality customer service! If you want quality service and honest quotes, Rising Son's Computer Clearance will DEFINITELY provide both!
If you ever need computer work I can tell you the best place to take it is Rising Son's Computer on Williamsburg Rd. They really know what to do to get you fixed up and going again .Got mine working better than ever .
Rising Son’ Computer Clearance & Electronic Repair has been my go to location for 19 years for my custom built computers, software, hardware, and computer application training. Eric Gordon, the owner, and his staff of PC technicians are honest, welcoming, and knowledgeable. The staff patiently explains to the customer what services are provided, as well as what computer, printers and accessories, joysticks, and video games, etc. the customer needs to fulfill his/her wishes. The staff offers support for all ages and skill ranges. If a customer requests software, hardware, or video games that are not on hand, Mr. Gordon has the resources to locate it, if it is available, at a fair price. Additionally, Mr. Gordon stands behind the products and equipment he sells and offers a warranty on service and parts. If you have any concerns or doubts about where to go to receive fair and honest information about your technology needs and you are looking for reasonable prices for equipment and repairs, which now include television repair, rest assured Rising Son’s Computer Clearance & Electronic Repair is the best place for you to shop. There is ample parking and the business is open every day except Tuesday and Sunday from 10:00 AM to 7:00 PM.
Quick response during the holidays, very helpful and knowledgeable, great communication, and did not try to sell me something due to another solution that was fixable on my own. Will definitely use Rising Son's again in the future!
I have been dealing with Rising Son's and Mr. Eric K. Gordon for many years now and I always get the very best and most professional service of any where I go. Eric is so knowledgeable about computers, cameras, etc. I don't care what I take to him he fixes it for me in prompt fashion. I am always calling him a "Genius"..Thank you Mr. Gordon. Ronnie Miller
We have had what we considered major issues with out computer getting hack and not responding or working, I was recommended by a friend to Eric at Rising Son's.He has been very helpful and expertly fixed it for us. His knowledge of computers is amazing. Let's just say without his help in repairing our computer it was so close to being thrown out the window!!
I have been taking my computers and getting upgrades from Rising Sun for some years now but this is my first review and I am so pleased to do this one...I tried to upgrade to windows 10 and something didn't go write so the first person i thought of was Eric and did not hesitate to get in touch with him...Explained my problem and took the computer to him..These are the things i like about the way he conducts business, not only does he listen to you he will also give you options for your problem and he is not trying to sell u product he is building relationships that last.
He was able to recover all (ALL) my files and it was as if nothing happen to my computer and he informed me that soon i will have to upgrade to keep up with the changes to windows...Well guest where i going to get my upgrade from..Rising Sun Computer a place that makes you feel important and welcome....THANKS FOR ALL YOU DO
Gordon was very personal and honest about estimates. He was able to recover photos, videos , and documents on hard drive. I was told by the Geek squad at Best Buy that the data could not be recovered. Thanks Gordon!
Eric of Rising Son's Computer was fantastic. He was so patient and was also very thorough. Once installed, he explained how to use this awesome system and ensured I had no questions before hanging up. We need more knowledgeable and thorough people like him.
I've been dealing with Rising Son for years and so has my best friend. I can't say enough about this company. Eric is amazing with his technical knowledge and ability to fix things. I don't trust my electronics to anyone else. He's also very reasonable on his prices and much cheaper than other competitors that I originally checked with before dealing with Rising Son. Quality work, superior customer service, trustworthiness on sensitive information on my laptop, quick turnaround times and reasonable prices -a rare find these days!
So far I'm good! Can't wait to hook everything up & get going!
Nice shop, Eric is very knowledgeable, knows his stuff & I'm happy & excited about that! Also like the fact that's it's close to home.
But that bird though!
I have been dealing with Rising Son and Eric K Gordon for many years. As soon as I walk through that door I feel special. Eric is the Greatest! You can deal with him and have all the confidence in the world. Thanks, Ronnie and Cathy Miller.
I love this shop . I've had work done on , and also brought a couple of used desk tops . Professional , and friendly service . Although I have moved from the area to the south side , I would recommend Rising Son to anyone that have issues with computers . Near , and far .