This business is a business on VocalReferences. Customers rate it 4.4 out of 5 across 13 reviews collected through VocalReferences.
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Request a couponAdrian and Kogilan were excellent support. Adrian send me videos each day of my dog in 8 days of quarantine which was extremely appreciated. Mr Kogilan was extremely polite and efficient when meeting at the airport and again on delivery. Thank you!
Simon - Hong Kong to MY
Good communication and the price were transparent. They send you videos and pictures for updates too.
I do not recommend this pet relocation agent at all. They made plenty of promises at the start, but when it came down to the actual relocation, they were unresponsive and completely unreliable. No proper communication, no follow-ups, and worse—they didn’t even show up for the animal.
This isn’t just about poor service; it’s about the welfare and safety of a living being. Their lack of responsibility and accountability is unacceptable, especially for something as important as pet relocation. If you genuinely care about your pet, I strongly advise looking elsewhere.
We would like thank Sam , Lennie and team for facilitating our cats from Turkey and Malaysia. The entire journey was very smooth and instructions were clear to ensure no hiccups along the way . I strongly recommend this company for pet relocation perspectives. Thank you team
Zero response from the "forms" that they keep asking me to fill out.
Waited more than a month now, nothing, no response.
I mean, if you are no longer in business, shut your website so people don't waste time and hope you respond.
Exceptional services. Highly recommend and especially mr Adrian Chan who really helpful and punctual. My cat safely arrived and feeling grateful. Thanks again for your team commitment and professionalism.
Some tips for those who want to relocate their pets, plan ahead and it will take at least 3 months depends on which country you relocate.
The team at Mamadog are amazing. From the quotation stage until bringing the pets across the border, they have been thoroughly professional and committed.
We booked the Door 2 Door service from KL to SG and with their network of agencies, they have handled my furbabies with the utmost care. Getting the tests done, treatments done and transporting them safely by road and then finally handing them over to the agency in SG.
I wouldn't hesitate to recommend them for your pet relocation needs. For folks who do use them, please be aware that the communication is not at what you would perceive as optimal. Be prepared for delayed messages, emails, radio silence, etc. But that's a combined problem of us pet parents being, understandably, anxious and them working with limitations of third-parties like test centers, quarantine facilities, etc. But when there is an update to be given, they make sure its in your inbox, so some patience will be required while dealing with a pet relocation.
Lennie & Adrian were so great to help transfer my little dog overseas. They were communicative and very clear on the steps. Prompt and kept me constantly updated despite the frustrating and arduous process. Cannot recommend them enough ! Would definitely engage them again.
Angels! Wholeheartedly recommended!
Due to an urgent matter, I needed to leave Malaysia within a week and did not have the chance to plan for my pet's future. So, I search and fortunately found a number. It was Lennie, an agent of Mamadog. She immediately helped me to sort out everything regarding my cat relocation. Compare to other companies, they offered a better price, and more importantly, with kindness and caring which gave me the feeling that I am not alone in this situation. They took my cat, boarding him in a nice place, and did every paperwork and after a month I received it in another corner of the world. Thank you Lennie and Mamadog.
As a mom of 6 fur babies I get extremely anxious when they have to travel,especially changing country . This time it was a very big move to the other side of the world , Costa Rica . Mamadog , had it under control from the start . From helping us with crate size to loading them in to take to the airport . They went above and beyond sending us photos at checkin and notifying us of their arrival in San Jose . I suggested a company in Costa Rica to handle the importation as I had been told they were the best . I did not need to worry as MamaDog had already made contact which gave me a lot of confidence . I had contacted quite a few companies in Kl and Mamadog were the only ones that made me feel comfortable with the information they gave and the price was extremely reasonable .
Pet loving couple who runs the place
Hi Lennie
The boys arrived about 10 minutes ago, looking very healthy and full of energy. Both went straight for the food and have now just started to relax a little and explore their new home. Thank you so much for looking after them and working with me so profe ionally to relocate them. I am soooooooooooooo glad that I did not re-home them in KL. We can now start again as one big happy family.(...a few weeks later...)
The pics say it all....Billy and Frosty have taken to life the UK like ducks to water. We had our first snowfall this weekend. Frosty is thrilled with the snow whilst Billy just sinks in the deep snow and eats his way back up to the surface. I would like to take this opportunity to thank you for providing the boys with a home away from home for almost 4 months.They arrived home full of life and thankfully had no i ues with their long flight.I would use only your boarding services if I return to kL in the future and would recommend mamadog to any pet lover who needs a urance that their baby is not being caged up all day.
As a Rottweiler, it isn't easy finding a boarding place for Be y! She's a sweet-natured dog. But unfortunately, her breed's reputation precedes her. That's why it was so heart-warming to see Lennie welcoming Be y with open arms - a true dog lover!
Be y hates being caged, and Lennie allow her boarders to roam freely and play with each other. Plus, Be y was given Lennie's homemade treats every night, as part of the boarding service. And it's not only Lennie who made Be y feel right at home...Lennie's own furkid too did the same. He allowed Be y to play with, and eventually ruin, his Kong!
Be y has been for homeboarding twice at Mamadog, and she loves it. She comes home looking so happy and healthy!
It's nice to find a place that treats your dog so well. It's even better to find people who take care of your furkid as if she's their own. Mamadog is exactly the place, run by exactly those wonderful people.
Thanks Lennie! Be y will be back for more.
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