In this time of extreme nervousness and
caution, I have to applaud the staff at Advanced Audiology. I called
on Friday afternoon on 3/20/2020, I told them that I needed help with my
plastic tubing, or I would have been deaf over the weekend. The friendly person
who answered the phone told to come down and another
lovely person came out to my car and helped me. Without their time and patience,
I would have been totally deaf during the quarantine. Thank you for your
kindness and bravery!
I have been to the AAA office on several occasions since I purchased my Oticon hearing aids one year ago. I have worked with Dr. Leanne Fletcher and the receptionist Robin. On a scale of 1 to 5, I give them a 10. They are professional, proactive, friendly and they listen and learn what you have to say.
I have been wearing hearing aids for over 13 years and have been to several places for aids. This has been the best, they explain everything to you and are very eager to help you understand what to expect and how to adjust from the hearing aids. Highly recommend to anyone.
I have been a patient of Advanced Audiology for many years. The audiologist and her staff are always eager to solve any problems that may occur. The service is provided with skill and professionalism. I would and have referred friends to Advanced Audiology with no hesitation. Keep up the good work!
Anyone can sell you a hearing aid, but the dependable, honest and efficient after purchase, service is the most important aspect of successful hearing aid use. 30 years of experience and five with Advanced Audiology makes me their customer for life.
From my first phone call to my last check-up visit, Tiffany Pfleger, Au.D. and Nancy (receptionist) have been incredibly helpful and informative. I have already referred another neighbor to AAA of Yarmouth Port. It has been a great experience and opened "new worlds" for me!
I have specific hearing loss ... fine on the right side and on high and low frequencies on the other side, but almost no hearing in the middle frequencies in my left ear. Tiffany found the hearing aid that would work best for me and tweaked the settings in several follow-up visits as I got used to it. I didn't realize how much I was missing! My wife no longer has to speak only on my right side. I shouldn't have waited so long to make this life improvement!
I received a very thorough hearing exam and hearing aids were cleaned and adjusted. I was also instructed on how to use the mobile app on my android phone to control my hearing aids. Extremely satisfied with my experience.