In this time of extreme nervousness and caution, I have to applaud the staff at Advanced Audiology. I called on Friday afternoon on 3/20/2020, I told them that I needed help with my plastic tubing, or I would have been deaf over the weekend. The friendly person who answered the phone told to come down and another lovely person came out to my car and helped me. Without their time and patience, I would have been totally deaf during the quarantine. Thank you for your kindness and bravery!