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American Home Guard

1515 Market St Suite 1200
Philadelphia PA , 19102
United States
855-511-4242
info@americanhomeguard.com
www.americanhomeguard.com

American home

I have read plenty of good reviews about American home guard as well as a few bad but I relied on my brother in law to help with my home appliance insurance decision and I'm actually happy with AHG being fully attentive helping with any claim I may have.

Love I file claim online

Love the fact I was able to file my claim online and not over the phone I find it easier to manage on my laptop then calling someone just to be put on hold. My claim was handled really quick I was contacted by a technician soon after to schedule an appointment thankfully the only thing I had to do over the phone.

much appreciated

My ice maker had broken down and I contacted american home guard and they informed me that it's an additional coverage. Since I had already purchased it I was covered for a tech to come and fix the issue at my home.

so fast

When I purchased my home I received American Home Guard they already had service with them. The dryer had stopped spinning which was a bit of a problem. After calling AHG they set me up with a technician and he was excellent in figuring out what the issue was and finishing in less than a hour.

glad I've chosen AHG

I'm glad i've chosen American Home Guard. When speaking with a representative to help answer some questions I had about my policy were very nice and wasn’t eager to get me off the phone. Glad I chose this company to cover me.

Great assistance

American home guard has provided great assistance in all three of my claims which was not difficult. I made sure that I covered everything in my home and bought all of the additional coverages that I felt were necessary. Upon the third request it was for my ice maker I was told to purchase the part needed to fix it and I will be reimbursed.

easy fast service

American home guard is a great company to have insure your appliances the first and only time I have filed a claim with american home guard was for a dishwasher in my home and AHG had a technician contact me within 24 hours for an appointment to fix the washer happy I had AHG to help me through the way.

glad to be a customer

For the past two years I have felt protected using AHG they always have contractors ready to go and if not that day they have you set for an appointment the next. American home guard has been easy to work with and glad to be a customer.

very pleased

American Home Guard is top notch they reimbursed me in full for a new microwave with no out of pocket cost after mine was deemed unrepairable I received the check within 2 weeks very pleased.

American Home Guard service

I have heard great things about American Home Guard from family. Since signing up they have definitely proved themselves I have filed a claim and if was taken care of within a few days even with my living in a real rural area so for that I thay American Home Guard  

great business

I have to say that american home guard has been a pleasure to do business with. They have taken care of me beyond my expectations and have kept my home functioning for almost 3 years now. I am excited that when it's my time to renew my rates are locked in so there is no increase in price.

top of the line assistance

My water heater was not producing hot water making it very hard to go about the day the same. I called american home guard as soon as i noticed the issue. They were very precise and caring about my claim and already begun working on the claim before i hung up the phone, i later on that day received an email from ahg with the name of the contractor and number so i can make the appointment and that went swell as well.

quick service

I have had the misfortune of some untimely breakdowns in my home. I called american home guard for a quote and they paired me with a license technician to fix the stove top in my home all went smoothly with the whole process spanning over 2 days   

low cost awesome service

Filing a claim through american home guard was so simple I placed a call and I was assigned a tech within the hour and paid a 45 dollar service fee when the tech arrived that was my only out of pocket fee when filing a claim for my garbage disposal witch went real smooth.

thank you AHG

I had a huge problem with my electric stove it would not turn on after filing a claim with AHG a contractor contacted me to set an appointment and did so for the very next day all I can say is thank you AHG for the timely exceptional service.

customer for years to come

I am so happy to have a policy with american home guard. They have been a great asset to  my family i have yet to file a claim but have heard very positive things about AHG and hope to be a customer for years to come.

Thank you ahg!

When I first purchased a policy with american home guard I was worried that I would have to be on hold for a while when needing a claim, when I had to place a claim I called and the whole phone call took about 5 minutes. The process was easy down to the repair of my dishwasher. Thank you ahg!

stress free service

When I signed up with american home guard I had a contractor who was great he explained all that had been done and gave great advice awesome to work with american home guard providing stress free service.

amazing 2 years

American home guard has provided me with amazing service for the past 2 years. Every claim i have placed had a speedy results. I couldn't ask for anything better. Great job AHG   

good service

When I signed up for AHG I expected to have good service because of the reviews I have read online and they have lived up to it AHG is truly attentive and get the job done no complaints on my end glad to be a customer of American Home Guard.

Great company

I had my water heater go out and was worried that I would be without hot water in my home for some time. I called ahg and they told me I would not have to wait long. I got a call the next day from the contractor to make an appointment for the following day. Great company!!

awesome from the moment I signed up

Great service from the beginning. Scheduling the appointment was super simple and the contractor followed up to schedule the following day. Workers were on time and completed the job with no problems whatsoever. Great experience and will be upgrading to a five year!

Review

I have had issues with home warranties in the past. Either they didn’t cover the item, or just told us to replace it. Since I was burned from my last company I needed a new one. I asked the sales associate to tell me everything that was covered from light bulbs to lawnmowers they told me exactly what was covered and what wasn’t from A-Z. They were the only ones that took the time to explain everything to me. Some of the other companies just asked me for a credit card within the first minute even though I told them I was looking around. American home guard stands by their service and acknowledged my service to my county. That is a company I want to spend my money with.

job successful

After I purchased my policy for my home I told american home guard that I am a realtor and I would like to refer them to some of my clients. The process took a little bit of time making sure that I end up being part of their program and making sure that I fully understood what it means working with american home guard. This was a little daunting, but I appreciate how thorough they were through the entire process. Once that was set up I received some brochures in the mail a week later.

Overall happy with AHG

I was having problems with my ceiling fan. That fan is on during winter and summer and I can’t sleep comfortably without it. There was something wrong with the mechanism which makes it turn. They told me to get my own technician because I needed it to be fixed right away and they sent me a check a few weeks later. Overall happy with their service.

amazing company

American home guard has never given me an issue. They have eased me through the breaks in the appliances in my home. They treat every claim i have placed with care and speed. What an amazing company!!

Review

I didn't have any hot water and with my family in need of hot water. I contacted american home guard and informed them that it is an urgent issue and they said they will take care of it and so they did as the next day i was able to call the tech for an appointment which also was great.

Thank you ahg

My water heater went out and i wasn't getting any hot water. I was very stressed when i noticed the issue and immediately called american home guard to try and get some service. The next day i received an email from ahg and someone would be coming to my home. The contractor came and took care of the issues very professionally and much to my satisfaction. Thank you ahg!!

great with all claims

American home guard has been a great help to me and my home as we have had many claims over the past year and american home guard assisted me with them which made the burden so much less of a struggle for me. I cannot imagine owning a home without having coverage from american home guard.

Great job ahg!

My heater stopped heating and it was very cold in my home. I emailed american home guard as it was late at night and the next morning someone followed up with me and informed me i will be receiving an email shortly with a confirmation. Few hours later i got the email that someone will be coming to my home and they did so the next day. Great job ahg!!!

very grateful

I have been with american home guard for over a year now and i have been very grateful for the service they provide. The claims i have put in went smooth and fast and was always left satisfied. Everything has been a pleasure from the start.

recommend to friends and family

The most recent claim i have had with american home guard went well and they really lived up to their expectations being the best home warranty company on the market. They're customer service reps are great, they are courteous and experienced and always make sure i am satisfied before i hang up. I have recommended them to all my friends and family.

satisfied with the coverage

The most recent claim i have had with american home guard went well and they really lived up to their expectations being the best home warranty company on the market. They're customer service reps are great, they are courteous and experienced and always make sure i am satisfied before i hang up. I have recommended them to all my friends and family.

exceptionally professional

I was very happy with the responsiveness and effectiveness of American Home Guard, in getting a contractor to my home and ensuring timely resolution of the heating problem I was experiencing during a very cold period in winter. When a bigger problem was discovered American Home Guard continued to provide professional and timely service in replacing my heating system. The customer service was exceptionally professional and courteous.

always left happy with AHG

Before i signed up with american home guard I did not have home warranty coverage and was forced to pay out of pocket when my stove top was not working anymore, than after that i knew i needed coverage and signed up with america's most trusted home warranty. I have been so happy since signing up with american home guard, they have made household problems seemingly disappear and am always left happy.

Thank you american home guard!

When I changed home warranty providers I was worried on which one I should sign up with. After doing my research I decided to get a price quote from ahg and I haven't looked back. When my microwave went out instead of repairing it they told me they would replace the unit! Now I have a new microwave for years to come as well as a 5 star home warranty company! Thank you american home guard!

so happy

When my friend referred me to american home guard I decided to look at some of the reviews and called them. After thinking it over I decided that I was ready to give them a chance to wow me as they did my friend. I had an issue that wasn’t covered. They however told me what avenues I can take with my home insurance company which they did cover it.

very helpful

American home guard was very helpful when my washing machine broke and was not even turning on anymore. I contacted american home guard to file a claim and they got right to work on my claim and i got a email the next day with the tech that was assigned and number. The tech was very smart in his work and got my washing machine repaired in no time!

AHG is the best around

When my garbage disposal quit on me i contacted american home guard to try and get it repaired and when i called they told me they would replace it! I was so happy to hear i was going to get a new garbage disposal for years to come. American home guard really pulled through for me.

satisfactory service

The contractors that were sent by AHG solved and completed every problem that we had reported. I have never hesitated to report our need for service, since I had always experienced great service by both AHG, and the service contractors that were sent to fix our covered home problems. After many years of the most satisfactory service, I remain a happy, well satisfied member of the American Home Guard program.

great response time

Soon after we purchased a AHG warranty policy our oven started acting up. We called AHG and had a great response within a day our oven was fixed for only a service call fee. We couldn't be happier. Fortunately, we haven't had a need to call again.

best contractors

After having other home warranty policies with various providers I switched to american home guard and I have been so happy with their service. Their prices are the best in the industry and you really get the best service from the best contractors. Thank you ahg for giving me a home warranty I can rely on.

Thank you american home guard

I had a washing machine go out and I called soon as it happened. Ahg told me I would not have to wait long for a serviceman to come and help me with my issue and that they would assign someone to my claim in no time. A few days later a tech was at my home and my problem was fixed. Thank you american home guard.

job done in a jiffy

I am very pleased with the service i received from ahg in regards to my washing machine last month. They made the process such a breeze. I was worried that the repair would take long but ahg is paired me with amazing workers who got the job done in a jiffy. Great work!!!

great doing business

When i first signed up american home guard i was blown away with the amazing price i got for the coverage for my home. Whenever i have a problem with something in my home they were always such a great help and always made sure i was happy before the call was ended. They have been great and can't wait to continue business with them.

Thank you american home guard

When my garbage disposal went out I had to call american home guard for a repair but when i called they informed me that they would replace the garbage disposal with a brand new one. I was so glad to hear that and i got a new garbage disposal for a long time. Thank you american home guard.

well done

I have multiple properties with American Home Guard and every time I needed them they were there. From the Customer Service rep to the Technician everything was organized and well done.

absolutely taken care of

I've used several home warranty companies in the past few years and they are all pathetic. But AHG is the absolute best . My HVAC malfunctioned and AHG sent over a contractor to have it fixed. This was a speedy process and only took a few days.

very satisfied

We had an issue with our Dishwasher. AHG had  a contractor assigned and confirmed an appointment.They showed up on time and completed the repair immediately. AHG resolved our issue quickly, we are very satisfied.

Thank you AHG

The service was quick, efficient, and thorough. From start to finish everyone I had to deal with was friendly and courteous. My microwave was unrepairable and AHG was able to locate an acceptable replacement a  in very short time. They took care of everything without any effort on my part. I am totally satisfied and recommend AHG to all homeowners. Thank you AHG!

great work

American home guard has been such a great help to me and my home. When my heater broke this winter and my house was freezing. I contacted ahg informed them that it was urgent and they told me they would get right to work. A few hours later I got a email from american home guard with the name of the contractor and the number. The next day my heater was working again!

nothing but the best

My stove top was not working the way it should and I needed it repaired. I contacted american home guard whos reps gave me assurance that my problem will be taken care of. The whole process from filing the claim to the repair was a breeze and showed me why they have such great reviews.

best warranty

I have had other home warranties in my past and have had conflict with some of them to. American home guard has treated me like family and have yet to have conflict with them. They have proven to me that they genuinely care for the customers. I am excited to continue my business with americas best home warranty.

always covered

Called in a request for the central A/C unit that would not turn on. We had service on it promptly, the next day got it fixed without any trouble or long delay. Something was wrong with the thermostat I can’t remember what he said was wrong with it but it was covered with american home.

took great care of the situation

AHG was quick to take our call and get the contractor we needed to our home.The person taking the call took all the needed information to help get us to the right person. Our contractor was convenient not even 2 miles from our home. The work we needed done was done quickly and explained to us on what happened and how to prevent an issue in the future.

great service

A few months after signing with endurance home warranty we awoke to a very cold shower. I called ehw right away and we had someone come out the same day. This was our first experience requesting service with our warranty; we were pleasantly surprised at how quick the whole process even was the plumber arrived we had hot water by that evening

years of great service

I had American home shield for 3 years now. In the beginning they were ok. Our hot water heater went out on a weekend and AHS refused to escalate it to an emergency situation even though it was 20 degrees outside and I have younger children, I had to hire my own contractor. It was a disaster and cancelled. Then I switched to American Home Guard and explained my issue they said they wouldn’t cover it because it was a pre existing condition. However they helped me find the cheapest technician even though I had to pay out of pocket and I wasn’t even a customer and they helped me when I needed them. Just signed up for the next 10 years because of their service.

Review

I've had the warranty for about 18 months now and have used it twice for a plumbing problem and air conditioning. I've read the bad reviews, but I don't have any problems with AHG. They came out promptly and fixed the problems. What more can you ask for?

easy repairs done right

I bought an older home in 2016. We paid for AHG at closing. We have made many claims in the past year and all were handled properly and professionally. We had a thermostat replaced, an outside AC unit repaired, refrigerator repaired. When we made a service call, I got a response right away giving the contractor's contact information. We never had to wait long. Usually within a few days or whenever it suited us.

Review

We had problems with our washing machine I made a call to arrange an appointment to seek repair. The customer service representative  was very nice during the whole process. The man called to let me know he was on the way and he was a few minutes early. He fixed the washing machine and we've had no more problems.

cant go wrong with AHG

We had a dishwasher problem and we called for a repair. The repairman called to tell us when he would be out and he showed up quick. Explained the problem and he ordered the parts. I tell everybody that you can't go wrong with American Home Guard.

satisfied

Had to have my pool pump replaced. Contractor's representative was prompt, I went to work and my husband stayed home. The tech stayed in contact with me via phone and explained in detail what the problems were along with my husband, what he was going to do and why. Very satisfied with the service given by American Home Guard.

job well done

Two months ago, The Dryer had broken. I placed a call to ehw and within a few hours, a technician show up at my home and took care of the problem within a hour. The technician very professional and he knows exactly what to fix and fixed it quickly.

better than expected

The American Home Guard representative was very helpful. He took the time to go through my policy and make sure what I was asking for was covered. The service technician was on time, and explained what he was doing.

recommend AHG

Response is quick and service providers are great. I have used this service on three different occasions. Not only did american home guard respond quickly, but also did the service providers. In one case the provider was here before I got a chance to tell my husband I had made a call to AHG regarding the problem we were having with our HVAC system. It doesn't get any better than that. In addition to the great service, I have saved over a thousand dollars. I recommend AHG to all my friends and family members.

very qualified

The customer service reps were pleasant, the contractor was nice enough. This is our first claim and hope if any more it will go the same. The service was completed by a very qualified technician. There was no hesitation by american home guard about repairing the machine.

Great Customer service

Great Customer service and quick to assign a repair technician on the case. we called AHG to fix our air conditioner and requested a service tech. I was called about 20 mins later by the technician who came out 3 hours later. My experience was great so far and hopefully the problem has been fixed.

recommend to everyone

I had a problem with my water heater and american home guard took care of it nicely. Called ahg and their customer service was very helpful in filing our claim. A repair man showed up 4 hours later and fixed the unit in one afternoon. ahg is definitely the best home warranty company around, I’d recommend them to anyone.

helpful

We have used American Home Guard for the past 2 years and have been 95% pleased. Customer service has always been helpful and efficient. My oven stopped working, within a few hours someone was sent over and it was fixed.

saves a ton

Investing in AHG is worth every penny! I have a rental house and I know it would be extremely difficult to find a service tech if needed in that area. However american home guard actually had technicians in the area which saves me a lot of time and money.

professional

I put in a service request with American Home Guard because my hot water heater was not working. The plumber was here the next day, they could not find the parts to fix it so AHG approved a new one. I am so happy with the service and how fast I received the new water heater, 100% professional.

Review

My experience with AHG is always wonderful. I have told so many of my friends that I run into about American Home Guard. I was at the gym one day and I overheard a lady talking about buying a house and that it was an old house, I told her about AHG and until today it’s her greatest investment.

always helps

AHG is awesome! They have taken my requests and responded quickly. The service professionals that have come to my home were willing to work with my schedule and performed the repairs with the supplies to complete the work the first time. The AHG phone personnel were very accomodating making it painless to schedule service. I am so pleased with their service that I added a rental property in another state.

solved the problem

The services I received from American Home Guard customer service department was very encouraging, supportive and understanding. The staff at AHG understood the importance of getting my appliance fixed and they did everything they could to solve the problem.

very surprised

I was very surprised and pleased to have same-day service. The service technician was very friendly and helpful as was the AHG operator who took my call.

surprised so great

I was very surprised and pleased to have same-day service. The service technician was very friendly and helpful as was the AHG operator who took my call.

Great home warranty

I have been a customer of ehw for years and never had a complaint yet. They have always serviced me with great respect and results. They always try to help me in the best way possible. Great home warranty company.

pleased to have purchased AHG

Our central air conditioning system quit cooling. I called on Tuesday and the service call was immediately assigned to a local contractor and confirmation sent via email. I can not explain how pleased I was, The service contractor called and came out to fix our problem that same morning !! Our experience was by far 100% the best with American Home Guard.

easy to work

American home guard has been easy to work with and quick to resolve my issue. the service contractor called the morning of to be sure to set up a time. He was very respectful, professional and helpful with any questions I had.

great job

I think that American Home Guard does a great job in customer service. Iuse to have american home shield and they would make me wait over an hour on the phone. American home Guard instead makes you wait maximum 10 min.

done perfectly

 The experience with ahg was top notch. They called to set an appt, then they called again when the service technician arrived. The service tech was friendly and knowledgeable and my repair was done perfectly with no issues.

AMAZING

From A to Z the service was AMAZING. I called american home guard to assign me a technician about my oven and within a few days it was up and running. 

happy with the outcome

My experience with American Home Guard was a great experience. During winter my HVAC was not working . When I contacted American Home Guard, we were so happy the contractor was able to fix it the next day.

couldn't be happier

My garbage disposal wasn’t working so I called american home guard they gave me a tech who got it fixed the same day couldn’t be happier I am also renewing my contract with american home guard

Diane's experience

I had only been in my new home for about 6 months, I wake up one morning and my fridge stopped working. I called American Home Guard, and they sent over a technician the next day and got it fixed. The only downside was that I had fast food all day.

love AHG

I called american home guard and filed a claim. As usual, the contractor was professional. We have never had a negative experience with American Home Guard. We love AHG so much that we got a warranty for our daughter as well because we think it’s one of the best gifts we could ever give someone.

great service

A few weeks ago I filed a claim with American Home Guard regarding the failure of my dishwasher. I was pleased with the Appliance Technician that was sent over, he was quick and I haven't had a problem since.

AHG got me covered

I have been with American Home Guard for about three years now, and I would never think of replacing them with anyone else. My garage door opener stopped working. AHG sent over a contractor, who contacted me later that day. The problem was fixed with no issues. All I needed to do was pay the deductible.

pleased

My HVAC unit went out and with the help of American Home Guard and the contractor it was replaced with a new unit. The customer service at AHG and the contractors was Exceptional! In all of the times that my family and I have used AHG, we have never had an issue with customer service or response from a contractor. I could not be more pleased.

Review

My HVAC unit went out and with the help of American Home Guard and the contractor it was replaced with a new unit. The customer service at AHG and the contractors was Exceptional! In all of the times that my family and I have used AHG, we have never had an issue with customer service or response from a contractor. I could not be more pleased.

highly recommend

American Home Guard is easy to contact, they respond quickly and the service providers are professional. First time was for my garbage disposal and 2nd time was my garage door opener. Both times it had been replaced. It was replaced with a better one than I had before. I am very happy with this company, I would highly recommend AHG!

BEST

American Home Guard contractors are the BEST They areefficient, and polite. I've been with American Home Guard for 5 years and I have yet to be disappointed with their service or the service techs that they assigned.

super nice

When I called American Home Guard about a couple of problems I have been having, the agent was very nice and helpful. He contacted a service person who contacted me minutes later to schedule an appointment and came the next day. I am very pleased with his work, and I renewed my contract with American Home Guard for next year.

greatest each time

American home guards contractors are very professional and prompt. The majority of the time the contractor would be running a few minutes late, which is understandable because traffic in LA is crazy! Although, the work was done to its greatest each time.

easy

I recently bought a home that was under the warranty of America Home Guard, after a few days of moving in there were issues with the dishwasher. The repair technician that I was in contact with came the same day to resolve the problem. All I had to pay was the deductible, saving me hundreds of dollars.

Thank you american home guard

I had previous conflict with my past home warranty providers and was skeptical to trust that I wouldn't have conflict with american home guard. After giving it a try I see why they have such great reviews, they are reliable and honest people who only want to help the customer in need. Thank you american home guard.

quicker than expected

My recent experience was another positive one when it comes through dealing with american home guard. I had dryer issue that was taken care of quickly. The repair man sent out to me was smart and completed the repair quicker than expected.

Review

I purchased a home warranty after hearing about my friend talked about american home guard covering his fridge. I didn't want to have to stress about that after I just bought a new one. So I signed up to american home guard and have placed a few claims already and they all have went smoothly with no cost for the parts. Thank you for giving me one less thing to worry about.

Great job

American home guard has been a real help to me as there has been a lot of needed repairs in my home that they have helped me out on. They're policy is easy to understand and there is always someone eager to help you when you call or email them. Great job american home!!

Great work!

I had a dishwasher claim and was worried it would be awhile before I would see it working again. Much to my surprise they found me someone to come out to my home faster than expected. My dishwasher was up and running before I knew it. Great work!

great decision

I had a problem with my washing machine & contacted American home guard. The service contractor contacted me right away and scheduled an appointment to my liking.The repairman came quickly and knew exactly what was wrong with the washer, he fixed it and had it working again in half an hour. We will definitely use the contractors services again along with renewing our warranty.

took away all the stress

When my heating system broke down it was very stressful as I anticipated a long wait as it was my first claim which I have dealt with in the past. However much to my surprise shortly after getting off the phone with ahg they sent me an email of the contractor and his info so I could make an appointment. The process was quick and easy, thank you ahg!!!

great repair

My garbage disposal stopped working and was in need of a repair. I contacted ahg and they informed me they would replace it! I was so happy to hear we were able to get a new fully functioning garbage disposal. Great work american home guard.

my experience

American home guard gives me the peace of mind. When your heat goes out in January and you can't pay the out of pocket cost you'll understand. Just a simple call to american home guard and my heat was fixed the following day. Great service by america's home warranty.

happy with the outcome

I have had american home guard coverage for 2 years now and I have not had a problem with them yet. They have always been so courteous in handling each claim. They have been a great asset for my home and i'm so happy with our coverage.

so happy

I was so happy to renew my coverage with American Home Guard. Once my policy expired I made sure to renew as soon as I can.. They are always a delight to deal with and are always quick to get the job done. As long as I own a home it will have the coverage of american home guard.

Speedy and successful

My dish washer quit on me and needed a repair. I work and didn't have time during the day to call I filed the claim online and someone got back to me the following day with the contractors info. Speedy and successful.  

great fix

When I had a plumbing issue in my home and needed it handled asap. American home guard pulled through with finding me a plumber in a very short amount of time and my plumbing issue was handled correctly and I didn’t have to wait a while for it to be fixed.

Thank you

American home guard has amazing reps that are always easy to deal with. They are always eager to help whenever I need them and always make sure im satisfied before the phone call ends. Every claim I have filed in the past was a breeze and always paid off. Thank you american home guard.

great for anyone looking for a warranty

Whenever there was a problem with a appliance in my home I called American Home Guard and they immediately got busy in setting me up with the best contractors. the contractors always responded and my problems were taken care of. I had a plumbing issue and when I contact American Home by phone the rep knew what she was doing. She advised me it may be 48 hours before I heard from the plumber. She gave me the claim number and answered all my questions. The plumber contacted me with in 2 hours of my call. I am very pleased with the customer service I have received and would recommend them to everyone.

went very well

My last experience with American Home Guard involved a repair of my stove. The right front burner was out. I called American Home Guard and the contractor came out the next day and made the repair within minutes. The contractor was on time, polite and seemed well versed in his occupation.

fixed all issues

Customer service were polite and professional. The service repair person arrived at the appointed time, they were knowledgeable,and prompt and in every situation, the repairs were done right the first time and I haven't had any problem with my appliances since.

done super quick

Our last claim with AHG involved our pool equipment. The contractor arrived as scheduled. The job took a few days, as parts needed to be ordered. But everything was repaired in less than a week.

Love AHG

It is refreshing and stress free to actually find a company theses days that gives you what you signed up for without having to argue with a rep or jump through hoops to get your money's worth for a service that covers the repairs on the important items in your home. That's why american home guard is the best fit for me, as they are always with the intention of helping their customers and making sure we are happy after using their services. Thank you for your honesty and loyalty american home guard!

Thank you ahg

Purchasing a policy from american home guard has been a great investment for me and my family, they have saved me from a lot on repairs. Thank you ahg!

great service

American home guard has been a great help to my family and I. They have shown me that they really care about their customers homes.

very helpful

The contractor was great in resolving my problem with my wash machine. He was also very helpful in explaining the problem, and what had to be done.

Thank you american home guard

A plumber came did some work and left. The contractor was right on time. He resolved all my issues. He was neat and cleaned up after he was done. I was extremely pleased. Thank you american home guard!

great business

American home guard has been a blessing ever since we first used them a few years back. My most recent claim has been for my heater and they assured me i wouldn't wait long for a contractor. The contractor who came out to me was on time and he did the job with no problems. Everything's been great so far and can't wait to continue business with them.

Quick and easy process.

When my dishwasher failed on me I was worried it would be a while before I would see it working again. I filed a claim with american home guard and they informed me that they would get right to work and by the end of the business day I heard back from ahg with the contractors info who'd be coming to my home. Quick and easy process.

AHG great peace of mind

The contractor sent to my home arrived on time. He completed his task and fixed the problem. I made all the arrangements online which was very convenient. Everything was followed up and verified with emails.

American Home Guard is the piece of mind every homeowner needs. I can rest easy knowing if my fridge dies tomorrow, AHG is only a call away. From help in locating a contractor to easy coverage of costs to thorough explanation of benefits AHG is top notch in everything it does!

happy

When my washing machine was failing I called ahg in hopes that my washing machine would be repaired quickly. I received a email 24 hours later with the contractor and information needed to make an appointment with him. The whole process was as quick and painless as can be and I couldn't be more happy.

definitely recommend

I have had several instances where I had to call AHG for repairs. I have found them to have excellent customer service over the years not only with them but with the contractors they have sent out. The contractors have all been very thorough making sure the problem has been fixed completely. I definitely recommend and I have AHG!

american home guard thanks

I have been a customer of ahg for a long time and I haven’t had an issue with them yet. They are so welcoming and helpful from the second they answer the phone and in addition to that they never leave me waiting long for a repair or replacement. Thank you american home guard!

amazing!

Each time I have had to have any type of service done in my home, the call was handled by someone who understood the situation and made to to help resolve my. The call was quick and in an hour or less I heard from the service tech. American home guard has been amazing!

recommend this warranty

American Guard has been a lifesaver for me. Every problem I have encountered has been resolved. The contractors are great and provide great service. I could not have done it without them. I would recommend this warranty company to everyone.

nice service and reps

Since we moved into our house, we've had problems with our dishwasher. After two attempts to fix the dishwasher, Home Guard replaced the dishwasher with an equivalent model.

pleasant experience

A truly pleasant experience. The AHG Service Rep was fantastic setting up an appointment very professional. The repair rep was equally professional and about the repair problem. We would and do recommend AHG to everyone we talk to.  

outstanding

Our washing machine had broken down so we called and scheduled a repair. Our washing machine was operating as if new within an hour. We would not have known how to fix the problem so we would have bought a new machine of it were not for our service plan.

efficient

My Service with American Home Guard is amazing. It starts when I call an agent at AHG. They are always so helpful, thoughtful, well informed and quick to expedite my work order. Service men are always courteous, andexpedite my repair in an efficient timeline.

efficient and polite

I had a very pleasant experience with American Home Guard. The website was easy to navigate and I received a phone call very shortly after letting me know how quickly they could have someone out to me. The gentleman was prompt and efficient and polite.

AHG top of the line

I am very pleased with the response I got when i called in for service on my washer. They were very accommodating as to the date and time we were available. Then when the service was done, my washer is working great! The fact that I only paid for the one time service charge ,even when he had to come back with the part, is very satisfying! Thank you AHG!

job done

My most recent experience was very pleasurable with American Home Guard. I needed my dishwasher repaired. The tech was very knowledgeable and figured out the problem right away. If you know what you are doing you get the job done in no time.

outstanding

The service technician was on time and very personable. He was very detailed in explaining what work needed to done and how long it should take. After the work was complete, he walked me through everything he did. He also ran the dishwasher to show me that it was working and the job was completed.

Thank you ahg

My most recent experience was actually very good. The serviceman was very timely and knew exactly what was wrong with my unit and he had it working in no time. I was really impressed with him and the level of his expertise. Thank you ahg!!

Thank you for the service

Our last experience was nothing more than a miracle. The attention to detail was spectacular. The quality of the repair on our pool equipment and replacement was superior. I could not of afford the repairs that were done because of cancer surgery on my wife was taking available cash to cover these type of expenses. Thank you for the service.

swell repairs

The techs explained what was wrong and resolved the problem. The plumber was notified, and an appointment was set up within hours and the problem was diagnosed and repaired.

great experience

The most recent experience was very positive one when I had my heater and air conditioners serviced. The contractor was very knowledgeable and explained everything that he did during his visit. He was also very tidy and even cleaned up the mess from the last person who serviced my units. This left a very great experience with the service provided.

working perfectly

Plumber was knowledgeable and worked quickly to resolve the problem(s). He cleaned up after himself and was courteous and professional. It has been a few weeks since the repair and the toilet is working perfectly.

amazing technicians

I have been a customer of Americans Home Guard about four years now. Very liable and dependable company with excellent technician which are very professional and clean with a positive attitude. I have all way had a great experience with the quality of service render by the company and there technician for repairs in our home.

swell service

My last experience with American Home Guard involved a repair of my stove. The right front burner was out. I called American Home Guard and the contractor came out the next day and made the repair within minutes. The contractor was on time, polite and seemed well versed in his occupation.

courteous

Our contractor was very prompt in contacting us and made it a priority to schedule as early an appointment as possible. He diagnosed the problem, ordered the needed part and told us when to expect the next appointment to be. He was knowledgeable and courteous.

Thanks you AHG

We are writing to express our satisfaction with our American Home Guard Contract. Every time we have had to use out contract, AHG has been there for us. The contractors you hire to do the repairs have always been prompt to response, knowledgeable, courteous, and made us feel that we were their only customer. Thanks you AHG.

dedicated Business

A very dedicated Business to help homeowners with home appliances and other repairs covered under the program you choose. The personnel are very polite and very helpful during assistance when you call to request repairs. Always a pleasure working with them.

impressed with service

We moved into a house with a pool and knew very little about pool maintenance. When it was time to open the pool, we had an issue with the heater. The contractor that came out to our house was excellent. He not only fixed the problem with the heater, he also took the time to educate us on our pool equipment. I really learned alot from him and was very impressed with our service.

well done AHG

The service I received from AHG customer department was very encouraging, supportive and understanding. The staff at AHG understood the importance of getting my appliance fixed and they did everything they could to solve the problem in the most efficient manner. Thanks you for a job well done!

Very happy with it all

I used Home Guard to repair my broken ice maker in my refrigerator. The contractor was very professional - explained that the part needed had to be ordered. After receiving the part, it was quite easy to install, and was repaired satisfactorily. Very happy with the entire process.

professional and quick

My thermostat stopped working. I called for service and received an expedited repair request without having to ask. I think the customer service agent checked the temperature in my town and realized it was pretty cold. The contractor scheduled an appointment, he was on time, clean, friendly, professional, had right supplies and quick.

good work

Overall, I am pleased with the last service call performed. The service tech was on time, courteous, and professional. In addition to performing the repair, he provided some preventive maintenance recommendations for me to perform in the future to ensure our heating system remains in good working order.

amazing savings

If I did not have the protection of American Home Guard I would have had to buy a new appliance at a time that money is so tight. I am so very glad to have American Home Guard. It takes the problems of things breaking at the most inopportune time to getting something fixed with just a phone call.

great recommendation

The plumber was very thorough, cleaned up any mess he made necessary to complete the job, explained what he was doing as part of the process necessary to unclog my sink drain, shower drain, and toilet flushing problem. Plumber was personable and polite. Would recommend the plumber for other jobs.

nice job

Our most recent experience with AHG contractors was excellent. Our HVAC heat exchanger was problematic and I contacted AHG who dispatched a local vendor. The process was fast, easy and efficient. The contractor that completed the repair was superb. Nice job by everyone involved!

great experience

We are very satisfied with American Home Guard. They have been professional on the phone and assisted us with our washing machine issue we had last year in a very timely manner. We have recommended American Home Guard to our friends and neighbors especially after this experience.

outstanding

Very pleased with our recent AHG experience. We have had problems with our HVAC not cooling and AHG and the contractor have been very easy to work with to try to resolve the issue. The contractor has been timely in his response and work and very professional.

good job

The contractor was prompt in arriving and did a good job of communicating with me about what needs he needed to address. He then did the necessary communication with AHG to verify what services would be covered under the home warranty.

simple process

Simply put, a superior experience. Contacting AHG was simple, fast and easy, and the technician sent was courteous, knowledgeable and non-invasive. He came at a convenient time, was able to resolve the issue in less than an hour without any sort of mess, and that was that. How simple can it get?

satisfactory service

Customer Service was very professional and I was able to get my issue reported quickly. Follow up as to who was coming was quick and easy. The contractor was professional and took the extra time to check everything out to ensure the item was repaired satisfactorily.

confident knowing my home is protected

AHG is always there for us anytime something goes wrong. AHG is our security shield / blanket to the unknown which makes for great peace of mind at all times. We have a rental home we will soon be adding AHG. When we put our home up for sale soon AHG home warranty will be on the sign to give buyers extra confidence.

good job

He was very detailed in explaining what work needed to done and how long it should take. After the work was complete, he walked me through everything he did. He also ran the dishwasher to show me that it was working and the job was completed. Good job ahg!

fixed immediately

A difficult electrical problem was addressed immediately and extra effort was made to ensure the problem was addressed by an available contractor as soon as possible. The contractor responded and took extra steps to ensure the problem was fixed immediately. Though faced with a unique situation, the contractor was able to complete the repair with shear ingenuity. Luckily we were covered for that issue.

very prompt

The contractor was very prompt in responding to my Air Conditioner not working. They quickly and accurately diagnosed them problem. The best thing was that they had all the parts needed for the repair on hand. Living in the south, a properly working air conditioner is a necessity in the summer.

will stick with AHG

Very easy to set up and painless. We got the contractor we wanted and they were here in no time. I am very happy that we purchased with American Home Guard and plan on being with them for a long time.

very satisfied

I am very satisfied with the service I received from american home guard. The technician was very polite and knowledgeable, he had my dryer up and running in no time and he made sure that he cleaned up any mess that he had made!

always helpful

Contractor was very professional and helpful. Explained the problem and how long it would take to have air conditioner fixed. Took about a week and have no complaints with service since they had to order a specific part.

pleased with the professionalism

The contractor was quick to arrive and in fact, he arrived about 15 minutes before the scheduled time. I liked that because I believe if you’re not 15 minutes early your late. The contractor was efficient and proficient in unclogging the sinks in all bathrooms and the kitchen effortlessly. I was very please with his professionalism.

Review

Needed a new water heater. The contractor was very capable and courteous. He did a quick and good job assessing the problem and he said I needed a new water heater. After we installed it we had hot water in seconds. He and his helper left with smiles. I would recommend the contractor and AHG anytime.

perfect

I am extremely pleased about the contractor, and the resolution of our problem. Regarding the specific piece of equipment he was called out on which was a washing machine part he had to order which took a little longer than I hoped. Other than that he did the job perfectly.

good as new

Thankfully, it has been a while since I have had to call for service. Because when they fix an issue it works as good as new.

Review

I love having American Home Guard! The contractor called and came out right away! He was able to fix my dryer right away. He gave me some tips on upkeep and was very thorough. Thank you American Home Guard!

completed on time

Service was excellent from initial notification, to contractor calling and scheduling. Contractor arrived prior to his scheduled time. He was also polite and was sure to clean up once he was completed.

excellent

Service was excellent from initial notification, to contractor calling and scheduling. Contractor arrived prior to his scheduled time. He was also polite and was sure to clean up once he was completed.

Review

Home guard is reliable, fast in doing things for their customers, great customer service, you get far more than what you pay from them, I would recommend Home guard to anyone and everybody.

great investment

Deciding to invest in American Home Guard for my home is the best decision I have made. American Home Guard has taken a lot of the worry out of my hands. I know that if anything that is covered in my contract needs repair, American Home Guard will do their best to help me take care of the repairs. I recommend American Home Guard to everyone I know.

thank you AHG

I have been so happy with the customer service over at american home guard as  they always handle my claims or any problem i have with care and knowledge. They always send out the best contractors who are punctual as well as efficient. Thank you ahg!!!

super pleased with the service

When i was searching for a home warranty i was searching for one that was honest and helpful when servicing their customers. I came across american home guard and never looked back. They have been everything i searched for and have been pleased ever since.

professional every time

The few times that I had to call for repair, the contractor was professional, on time and fixed the problem within a few days because he had to order a part. I am glad that this particular contractor was added to the list of contractors servicing my area.

professional as can be

The few times that I had to call for repair, the contractor was professional, on time and fixed the problem within a few days because he had to order a part. I am glad that this particular contractor was added to the list of contractors servicing my area.

finished Quickly

Called because my air conditioner was not working. Contractor came out in a timely fashion diagnosed the problem. He came back put in new compressor and everything worked fine after that. Excellent job from company that came out. Finished quickly. Very efficient.

amazing assistance

My most recent experience with AHG and a contractor was a very professional and easy process. The contractor was on time and considerate of my time and provided excellent customer service. The AHG customer service representative called to check on the process and to ask if we needed any assistance or further service.

beyond impressed

Recently I've had repairs to our dishwasher, clothes washer, and dryer. The repairs could not have been any easier. After I reported the needed repairs online with AHG, the companies called me to make appointments, and the repairmen showed up on time. All repairs were completed quickly, and I couldn't be happier!

issue taken care of

The service provider referred to me by AHG was courteous, prompt, kept me informed of the progress of the work and the end result was a new hot water heater that has resolved my scalding hot water issues.

Quick and simple

The contractor who came to our home was very professional and friendly. Our AC unit stopped working and it took 24 hours to get someone to come out. Turns out it needed coolant which wasn't covered under AHG. I was aware of this before the appt so it was not a surprise. Our AC was up and running within 30 mins.

always on time

In the past when ever I had to use your service, I had nothing bad to say of your service. The contractors that have come to my home have been very professional. The experience from our contractors have been very good. They always arrive on time and as scheduled.

quick replacement :)

My washer stopped working. I requested service that night on the AHG website and they got back to me the next day. The scheduling of the contractor visit was easy and the resolution of the problem exceeded my expectations. I received a replacement machine way faster than I expected. Thank you!

Job well done

My recent experience was very positive. I had some plumbing issues that were taken care of in a timely manner. My service man was very polite, helpful and completed the repair in a timely manner. He removed the defective material and did a very good job.

jumping with joy

the whole experience I had with a recent contractor was timely and fast resolution of my need. I was grateful that I had someone come that was professional and not have to worry about future failures. I would recommend home guard.

what a life saver

American Home Guard is a life saver. When our air conditioner started acting up in 100 degree weather they assigned a contractor who is quick and efficient. We have used AHG for years and have always been pleased with them!

professional swell servicemen

When I had a catastrophic failure of my hot water heater. AHG responded in a timely and professional manner. The servicing contractor accomplished all required work and restored the affected area, I am totally satisfied with the service received.

great job

I was very sceptical at first using American Home however, now I am a huge fan. They were extremely professional from my first phone call to the resolution of my issue. The service technician was prompt and professional. They were great in working within my time schedule.

quick and easy

The service was provided quickly, which was great since we didn't have hot water and needed a repair fast. The person that was sent out to us by american home guard was very friendly and did the job quickly. The process was about as painless as I think it could be.

works just like new

The response time from AHG was immediate. The repairman was prompt, very professional and knowledgeable. The whole experience was very enjoyable. Most importantly, my washing machine is fixed and works like new.

never messy job done right

American Home Guard has provided great services in our home. The contractors that have come not only did they do a great job, but they have also provided us with useful advice on proper maintenance.

excellent from the start

My heater went out, I contacted American Home Guard, I was immediately contacted by a service technician that came to my home, found the problem, ordered the parts fixed the problem. I found the experience very fast even though he had to order a specific part. They have been excellent from the start.

Thanks AHG

Being a part of american home guard has a lot of perks. They have they friendliest reps as well as the most efficient contractors who always completed the job with precision and results. Thanks you ahg!  

service was magnificent

The serviceman arrived on time and I told him exactly what my dryer had been doing, he immediately replied that he knew exactly what was wrong, but checked to make sure if the specific part was broken. He had to order it after that my dryer was working again within 4 days because he got the part from another local contractor.

excellent service

I can't say enough about the excellent service that I received form American home guard. The service person set up a time that was good for us and called to let us know he was on the way . The problem was diagnosed and they fixed it on the spot. This service is worth what I spent for it.

Review

Each of our three experiences with Home Guard have been very positive. Our requests, whether by telephone or online, have received a response within a few hours and our problems resolved usually within 48 hours. The service professionals have been perfect each one better than the last. We received our first year of AHG with the purchase of our home and have happily renewed our contract and upgraded.

professional

Outstanding service, from the moment I made the service request, to the completion of the service. Requesting service was simple and the contractor assigned was professional.

great service AHG

The contractor came at the time he was scheduled. He was told about our problem before he arrived. He provided the solution to our problem quickly. He gave good advice about the future of our problem. We would highly recommend his services and the services of American Home Guard.

fixed right on time for the holidays

A week before Christmas my oven wasn’t working. And due to the holidays it was going to be hard to get a technician to my home. However American Home Guard got my oven fixed just in time for Christmas.

professional

I've always been very happy with both the AHG service and with the contractor who is sent to me. Questions are answered quickly, and service performed by professionals!

great results

We've had great results in our past experience with AHG, no hassle connecting with a Rep. They are happy to help and resolve most issues. If I am not satisfied with the contractor, they will assist in finding another. Once the situation is called in another contractor notifies us.

love the order they work in

AHG made it very easy to talk to and made sure my situation was a priority to them. They explained what they were doing step by step and made sure everything was back in order.

done really fast

I am impressed with my experience with AHG. The service personnel was very confidant and diagnosed the problem with our refrigerator and immediately set out to correct the issue. The matter was cleared within the hour and the serviceman was gone, leaving behind a repaired appliance.

great service from the start

My air conditioner went out this summer. I called AHG and spoke to customer service. The lady was very courteous and understood the problem. She told me a repair person would be contacted to make the repairs. That evening the repair service called saying they would be out the next morning. Sure enough, the repairman arrived at the stated time, made the repairs and left. He was very nice

Professional and knowledgeable

AHG called within two hours to schedule my repair. They were professional and knowledgeable. The repairman even gave me some tips on how to get better use out of my HVAC unit. Overall experience was great and look forward to continue doing business with them.

great experience

As soon as I scheduled a service request with AHG, I received a call from the contractor within 15 minutes to set a date to service my water heater. They showed up on time and fixed my heater with no issues. It was an overall great experience.

well experienced

As soon as I scheduled a service request with AHG, I received a call from the contractor within 15 minutes to set a date to service my water heater. They showed up on time and fixed my heater with no issues. It was an overall great experience.

so happy

I placed a claim for my water heater and it was taken care of with ease. It was a fast and quick process while getting the job done efficiently with great results. We haven't had an issue with our system since the repair and i'm so happy.

great at keeping you updated on the claims

The contractor sent to my home arrived on time. He was very professional in manner and appearance. He completed his task and fixed the problem quickly. I made all the arrangements online which was very convenient. Everything was followed up and verified with emails.

warranty providers

Very simple to request service online. No waiting on phone. The local repairmen were prompt, knowledgeable and courteous. They quickly diagnosed the problem and had parts on truck. Problem fixed same day. Amazing work by the best home warranty providers.

never a hassle

We have used American Home Guard's warranty service twice since we bought our house in June, 2017. In both cases, the response was quick, efficient and professional. Both issues were resolved without any hassle.

blessed to have ahg

AHG was recommended to us from a friend. She said they had saved her a lot of money over the years and that we should consider it. So we went online,signed up it was so easy and Even easier when calling in a repair. Thanks AHG for a company that stands behind their product. We also have recommended you to family and friends as well.

great at accommodating your needs

We have used American Home Guard over four years now. We had prior experience with other home warranty companies and weren’t pleased. In the past year they have replaced our oven and washing machine. They replaced the same model for free without question. Which other companies wouldn’t. They also have sent experienced contractors.

pleased overall

Going on my third year with them. Been overall pleased with the service. Some techs were beyond amazing. Refrigerator repair was great. Repairs on a dishwasher could not be completed and received a replacement. So extremely satisfied with them and the technicians they have sourced.

Happy with my service

Im a new customer and have only had one experience with them. I scheduled online and the repair service contacted me the same day and came out and repaired the problem within 24 hours. So far, I'm very happy!

fast and amazing coverage

When I submit a claim, I receive a timely response and my coverage is great! The repair/service companies that American Home Guard sends are always professional and courteous. I have been fortunate to be a customer with american home guard for the past 4 years.

very appreciative

Each time I needed help, they were there to take great care of us. I found an appliance guy that has done a great job each time AHG has used him. It was a nice touch from AHG, that when I mentioned how awesome he was, they were quite accommodating on getting him back out the next time I needed service! I appreciate you AHG.

considerate

It seems that AHG has gotten better about sending people out as quickly as possible trying to find technicians around the area where you live. That means a lot for something to be fixed as soon as possible. The specialists are all super nice, easily understood and considerate.

done right and fast

I have only used them once. I requested the appt online because it wasn't an emergency. I got a call from AHG within 20 minutes to get my information and then the service contractor called 10 minutes after that. The service people were on time, courteous and got everything up and running quickly.

thanks for getting the job done right

American Home Guard has been great! They are very timely with the service call and dispatch of the contractors. I have had issues with my furnace and both times the issue was fixed in a timely and professional manner. Keep up the good work AHG

great company felt very well taken care of

I have had American Home Guard Warranties on both my homes that I have owned over the last forty years. I also had AHG warranties on my daughters homes that they owned when they lived here in Houston. There have been very few problems with any of the warranty services we have been provided. Of those few problems, AHG quickly and favorably resolved them.

helpful to file a claim and can help you through the whole process

We've been customers since 2015. Called in several work orders. Always very quick responses. The contractors in our area are very easy to work with. AHG always follows up after the service. Anytime we've had to call, we always get prompt responses and great support.

excellent

I’ve had AHG for several years. Every time I’ve needed something in my home repaired or replaced AHG has stepped up. I wouldn’t own a home without the coverage of AHG. The money I’ve saved over the years has been huge. Thanks.

swell service from

I have used the service 3 times so far since I purchased it. Once for my dishwasher and the other for my garbage disposal. I have to say they were prompt friendly and the contractor that was sent out was professional. I'm very happy with the service so far!

pleased with all AHG offers

My husband and I purchased this home warranty for a little over a year. We have had to file two claims, one for a cooling unit and one for our ceiling fan. The representatives from American Home Guard stayed in touch with us and got the matter resolved. So far we have been very pleased with the results.

amazed great work

I had multiple electrical outlets that didn't work. The AHG repairman stuck to evaluating the situation and fix the issue.

highly recommended

American Home Guard’s responsiveness to our requests has been nothing short of outstanding, and I would highly recommend American Home Guard to any homeowner.

recommend to all my friends

We've had to use AHG services twice this year and with great results. Ordering service is easy and the service representatives are timely and have done a wonderful job for us. Will stay with AHG and recommend to all our friends and co-workers.

happy I took a policy with American home Guard

So far I have been extremely satisfied with all the repairs carried out along with the visits and quality of contractors. Very happy I took a policy with American home Guard.

knowledgeable

Everyone that I have dealt with through this company has always been extremely knowledgeable, helpful, easy to deal with, and extremely kind to talk to on the phone, which is always helpful when you are stressed out because something is wrong.

definitely recommend

I have had several instances where I had to call AHG for repairs. I have found them to have excellent customer service with me and also with the contractors they have sent out. The contractors have all been courteous, friendly and very thorough. I would definitely recommend and I have AHG!

arrived on time

The contractors arrived on time, completed the work/evaluation efficiently, and kept me informed throughout the time that was there about what they were doing and what the next steps were. I really appreciate the information they gave me as it helped me understand what was happening.

done in timely manner

The appointment was made and the contractor called to confirm. Arrived on time, found what the problem was, explained his what the solutions were and resolved the problem. The contractor was professional and performed his duty in a timely manner.

everything was handled in a day

Each time I have had to have any type of service done in my home, the call was handled by someone who was pleasant and empathetic to my problem. The call was quick and in an hour or less I heard from the service tech.

great really clean

The service was timely, the problems were taken care of except they had to order a part. The company called me when the part arrived to install. The tech was neat and he cleaned the area after the job was completed.

Excellent

Excellent, prompt and courteous service. AHG representative repaired our problem and was totally professional. We are so pleased with our AHG service policy.

amazing service and reps

We had significant issue with garage door opener (drive chain for the motor). Called American Home Guard and the very next morning a service technician from local company arrived and repaired the drive chain. Prompt and reliable service from all.

Review

I can't say enough about the excellent and prompt service that I received form American home Guard. The service person gave us a call set up a time that was good for us and then called to let us know he was on the way . The problem was diagnosed the service was rendered and all is well. This service is worth every dime I have spent for it.

better than expected

The service I received from AHG was outstanding. They kept me first and foremost in the front of their minds while taking care of my problem. The service was completed in a short time and was far more than I had expected.

knowledgeable and polite

The service request was easy & professional, the contractor contacted us in a timely manner & was on time for their appointment. Also they called approx. 30 min. in advance of arriving at the appointment, which was great. The tech. was polite, knowledgeable, informative & answered all our questions to our satisfaction.

fast and flawless

We had an issue with our air conditioning unit. American Home Guard was contacted and had a service technician out to assess the situation and correct the problem. The process was simple and easy and AHG took care of everything flawlessly.

perfect

I am very satisfied with the service I received. The technician was very polite and knowledgeable, he had my dryer up and running in no time and he made sure that he cleaned up any mess that he had made!

very good experience!

I filed my first claim over the weekend when my AC went out. When I called in the claim the rep was very polite. There was great communication with the contractor who came out, who did an excellent job. He was prompt, polite, and very efficient. Overall a very good experience!

worked out great

Couldn't have been better. The contractor actually arrived when they said they would be here; finished when they said they would; cleaned up like they said they would and the repair actually worked liked they said it would.

Quick service

Service called quickly, arranged appt around my schedule, arrived on time and called me in advance so I could meet serviceman. Serviceman was very competent, took only a few minutes to diagnose the problem and got it repaired quickly.

satisfied

The technician was on time and very polite. He completed the job in no time and was professional throughout the whole process. He explained what needed to be replaced and made sure I understood what was happening. I am very satisfied with the job! Thank you American Home Guard!

big thanks

Outstanding response, wonderful specialist knew exactly what they were doing all done quickly, quietly, and left absolutely a clean and spotless place where they did the repair.we could not be more pleased with the service. Thanks!

efficient all around

We have moved often and have used other home warranty companies.AHG has given us timely and effective service. We have renewed our policy each year because of their good service.

Review

I like American Home Guard, they helped me and my wife when we had a dryer go bad. Upon getting a new dryer we were able to upgrade to the one we liked, we paid the difference of the upgrade and it still saved us a lot of money.

OUTSTANDING

It was about a month ago. My Air conditioner went out. We called American home Guard that day, the next day the contractor was out and the A/C was fixed the following day. I would call that OUTSTANDING customer service.

Review

AHG has always found contractors in a timely fashion, even in an emergency! The workmen have been polite, efficient and have repaired or replaced the items needed with no problem.

Review

AHG has been a real blessing. When we call we receive great customer service We always have next day service no matter what problem we call in.

Review

I have had several appliance repair issues. I always receive prompt attention in reporting the claim and quick response from the company selected to do the work. The technicians are professional and go above and beyond what a customer would expect from this type of repair service. I am very pleased with American Home Guard and would recommend them to anyone.

effective

The contractor was timely, friendly and very considerate of my time and home. Your customer service was very friendly and courteous. Resolution of my problem was handled well. IT was determined that it was not covered by the warranty, but the work was completed timely and effectively.

Review

We are very satisfied with American Home guard . They have been professional on the phone and assisted us with our washing machine issue we had last year in a very timely manner. We have recommended American Home Guard to our friends and neighbors especially after this experience.

awesome service

Awesome service designed to provide a peace of mind when the unexpected occurs. Customer service is good, and agents are helpful and courtesy. Phone system could use reworking though, and all companies contracted out for work aren't always the best. Still, the positive outweighs the potential negatives.

helpful answered all questions

Each time I use American Home Guard, I can count on experts in Customer Service and experts in the contractors they use. The contractor's always show up promptly, they're courteous professionals, and they're always willing to explain any questions.

no issues

American Home Guard is the backbone you owe your home being safe and running efficiently!

Love knowing they are there for my system maintenance issues!

very professional

Plumber was knowledgeable and worked quickly to resolve the problem. He cleaned up after himself and was courteous and professional. It has been a few weeks since the repair and the toilet is working perfectly. It is nice to finally be able to walk away after flushing and know that the water will stop!

super attentive

The service i received from American Home Guard was very professional and the people were very courteous as well. The company who serviced me was on time and helped me understand what the situation was and how to further prevent damage to my property.

polite repairmen

The technician was very polite and efficient. The job was completed in 15 minutes or less. He explained the problem and the resolution in terms that I would understand. And, he provided details on the paperwork/receipt that he gave to me.

great insurance

Quick response, called ahead to confirm appointment, arrived on time, fast diagnosis and repair. Serviceman was knowledgeable and friendly. Made sure to explain everything and made sure to we were very satisfied.

Review

STAY AWAY.  The sales person (Tom) sold us on the fact that they provide coverage for our location and it covers the parts, labor, repair.  This company is running a scam.  We called on Dec 7 to have our refrigerator repaired under this policy.  They  advised we would receive an email assigning a servicer/technician.  We called again the next day and they finally sent the email assigning a technician.  This letter stated that the technician would come out for repair and our only cost was $45 service fee.  At their recommendation, we called the servicer to expedite service.  The servicer advised they did not have a contract in place with American Home Guard Warranty.  I called back every day for the next week and Earl from dispatch began his story from the fact that he was working on finding a servicer to accept their contract to then stating that all servicers are booked and he can’t give me a repair date.  After consistent calling, they authorized me to call a local technician and they would cover the cost minus my service fee ($45).   We actually called the original servicer who came out the very next day – imagine that.  The service technician diagnosed the problem and in following AHG request, I called to get authorization for expense.  This is when they inform me that the part and tax are approved less my service fee.  The service charge for coming out is not covered because "I" called them despite them authorizing.  Then the "labor"  to fix the system is not covered because they call this "installation" which is not covered.  They took me to the clause in the contract (41d) that reads as follows: "This policy covers mechanical breakdowns, it does not cover shelves, door handles, doors, hinges, knobs and buttons, door seals, displays, latches, timers, leveling equipment, clogged drains or lines, cosmetic issues, gaskets, coils, leak searches, lights, noise, refrigerants, valves, dispensers, installation, electrical failures."   Can you find the hidden word?  Installation in the middle of physical parts. Total deceit.  And recall, the original email they sent me stated I only had to pay $45.  STAY AWAY….Earl tried to come across as trying to help me, but he was just being dishonest and no follow through on any commitments he made.  Had to call every day to get something done.

Review

My dish washer went out and parts could not be attained. Home Shield gave me a choice of washers that would replace mine. It was delivered and installed in a short time. I could not have asked for better service.

Thank you american home guard!!

When I called about the shower handle leaking the contractor called me that day. They were able to come to the house, look at and fix the leak within 2 days of my request for service. Thank you american home guard!!

Thanks!

American Home Guard is great. When we had an issue with our gas water heater. My wife contacted AHG as soon as she could and right away, a local plumber was giving us a call. We recommend AHG to our friends and continue our contract each year, Thanks!

Review

The time from when I requested the service until the completion of the service was very acceptable. The contractor was professional, performed the service in a clean manner and informed me what was wrong and what was done to resolve the problem.

had to have renewed

When I called an appointment was made very quickly and professionally. The first repairman that came was very professional and seemed really glad to help. The second repairman was efficient but not as personable. He seemed likes he didn't really want to be there, but he did fix the problem. I have been very happy with home guard and have renewed for another year.

Review

AHG responds quickly to claims. They offer a product with excellent value. A must have for any home owner. They have saved me quite a bit of money over the past few years.

done right

I am very happy with American Home Guard. The contractors they used were timely and very helpful with getting the repairs done right the first time.

fantastic

I cannot stress how important is it to have a company like AHG handling our warranty. Any time we have needed service, our request has been handled in a timely manner and the service of the contractor has been fantastic.

Review

American Home Guard is the best home protection service. You never know when there will be an unexpected repair to your home! Our last repair service was during the summer when the weather was hot.and the air conditioner went out. The repair was done fast and efficiently with professionalism. He even gave us tips on keeping our equipment in top shape. We have recommended American Home Guard to our friends and neighbors.

Review

I was so happy to renew my policy with american home guard. The past year i had coverage with them they have made what could've been disasters feel like a breeze.

Review

AHG customer service has always been helpful. I have called them when I didn't see the correct description of issue on their website. The Heating contractor that came out last time was very professional.

Review

No one wants to imagine losing their air conditioning system in the heat of the summer. We did and AHG sent a service crew that remedied the matter in a of a couple of days. I highly recommend you having your house covered by AHG.

Review

AHG provides security and peace of mind. Home maintenance will always be an issue so have fixed costs with guaranteed pricing takes away anxiety and worry. Contractors have been professional, on time, clean and through. When an appliance could not be fixed AHG was quick to provide replacement and give me a choice of what I wanted it replaced with.

Thank you american home

I had an issue with my washing machine and needed it to get repaired and be fully functioning. I contacted ahg and they told me they will find someone to come out to my home shortly. The next day the contractor contacted me and set an appointment date. Everything went smoothly and everything worked out. Thank you american home guard.

Review

When my furnace wasnt heating and it was starting to get cold out. I didn't have time to call so i filed the claim online, a few hour later i got a call from american home guard with the contractor info and soon after the contractor gave me a call and set the appointment up. Everything was great. Thank you ahg for a job well done.

Review

AHG When we needed service for heat or air the contractors were taking care of the problem within an hour. Happy Happy! Thank you for great service! Less Worry when we can count on AHG and great Contractors to help us us out with our home needs.

Review

The onsite service was wonderful. The gentleman was professional, prompt and extremely informative and communicative. However the problem seems to only have been temporarily fixed and we are starting to experience the same issues again.

Review

I am very satisfied with the service I received from american home guard. The technician was very polite and knowledgeable, he had my dryer up and running in no time and he made sure that he cleaned up any mess that he had made!

Review

American Home Guard offers quality service for an affordable price. I wouldn't consider owning a home without a home warranty. AHG is very quick in responding and assuring that my issues have been resolved when calling about a problem.

great

My recent claim with American Home Guard was for a refrigerator. I filed it over the phone and the representatives were courteous and knowledgeable. I had a problem with the refrigerator starter . since the parts were not available AHG replaced my refrigerator. We had a good contractor and the experience was great.

Review

AHG quickly contacted their local pool equipment vendor who in turn quickly contacted me to set up an appointment. The only thing that delayed the work getting done was the unavailability of equipment. As soon as the equipment came in, the vendor was out to install it.

Review

I have been a customer of AHG for many years and to date have had nothing but good service. The response time and contractors work has been very good. I would recommend AHG to homeowners, and have done so in the past, based on the professional, friendly service.

Review

I have had the coverage with american home guard for a few years and those few occurrences that could of ended up in a costly out of pocket expense reminded me of why i need home warranty coverage and when i was searching for one american home guard was the obvious choice.

Review

American Home Guard offers quality service for an affordable price. I wouldn't consider owning a home without a home warranty. AHG is very quick in responding and assuring that my issues have been resolved when calling about a problem.

Review

Courteous and knowledgeable company staff from the listed companies you hired. Great job American Home Guard!!! For example the contractor came in 1 day. Did his job and order the parts in timely manner. My husband is very happy. Thank you American Home Guard.

Review

My recent claim with American Home Guard was for a refrigerator. I filed it over the phone and the representatives were courteous and knowledgeable. Since the parts were not available AHG replaced my refrigerator. We had a good contractor and the experience was great.

Review

The service provider was polite, showed up when he said he would and made sure to tell me everything that he needed to do in order to repair my oven. While working on the appliance he made sure to protect my laminate floor against scratches and kept his work area very neat and clean. Even though he had to order a part, which took a day or two to get, he provided fast and efficient service. Thank you american home guard!

Review

The contractor was prompted, professional, and complete the job in no time. He came in with a smile and assessed the problem. He knew right away what to do and explained what may have happened and how he was going to repair it. American home guard is the best!!!

Review

I filed a claim to american home guard and they had the contractor contact me within a few hours. They completed the work were on time and very nice. They cleaned up after themselves and replaced the parts. When they had the part they contacted and came back out as soon as was convenient to me.

Review

Couldn't have been better. The contractor actually arrived when they said they would be here; finished when they said they would; cleaned up like they said they would and the repair actually worked liked they said it would.

Review

AHG has excellent customer service. They are fast, friendly and know how to make you feel at ease. The contractors that work with AHG have always been great in fact, we hired one of them to clean our pool every month for maintenance!