The gentleman who helped was courteous in asking for directions to find me, was gentle with my car while he worked swiftly to unlock it. He also waited in his car until I turned on the cat and visibly saw me pull out from the lot. The eta I was given was accurate as well. 10/10.
I was quoted that the estimated time of arrival for service driver would be 20-30 minutes but he arrived about 10 minutes after I hung up with customer service
Jason was very fast with unlocking my door. He was very nice, kind and professional. I appreciated the fact he wore a mask and used social distancing . I would recommend this company to my family and friends and I will definitely use this company in the future. Grateful for my insurance.
I had locked my keys in my car. I called my roadside service and they contacted Back to life Roadside Service. He arrived within 30 minutes and I was back on my way. The technician was nice, knowledgeable, and professional.
I locked my keys in my car and when Jason arrived he was polite and my car open in less than a minute!!! He called me when he was here and was already at my car before I got out to the parking lot outside my work! Will have Geico send them again if I ever need roadside help! Thank you!
Traded my flat for my spare tire very fast. From my initial call to back on the road in under 30 minutes in the middle of lunchtime traffic. I will definitely use them again if I have the misfortune of a flat tire.
I used this service as part of the Roadside Assistance Program with State-Farm. The employee showed up on time. He checked my battery and gave me a “jump”. He told me my battery didn’t need to be replaced just yet. I appreciate their help.
Customer service was fast, easy, and friendly. The service tech arrived much sooner than the initial ETA; he was competent and efficient. The whole process, claim to resolution, took less than 35 minutes. Very pleased!
Original wait time for lock out service was 50 minutes. Then another 20. Then 5 minutes. Then 20 more. I called their office three times and was disconnected twice. Was told they’d text me when they were 5 minutes away. 20 minutes later and finally here. I’m sure there are better options.
was quoted 45 minutes. over a hour later was quoted 8 minutes. then got told the guy was 15 minutes away. waited 2 hours or so for the guy to show up. the guy was unfriendly and seemed he didn't know exactly what he was doing. would not recommend this company at all.
The Back to Life Roadside Assistance representative, Jason, arrived within the time I was quoted. Jason was extremely professional and knowledgeable. He took the time to explain what he was doing. I was very pleased with the service and Jason going the extra mile.
Found myself with a flat tire on a cold and rainy afternoon. Your driver (who I failed to get his name) was there well within the time given and was able to change within 10 min. Thanks for the awesome service!
I locked my keys in my car it was about 1am .. This gentalman was there in about 35 mins and was so nice. He had my door unlocked and my keys to me in about 6 min. Great place. I did not catch the gentleman's name but I want to say thank you very much.