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Cat out of glass

Fernwood Rise,50
Brighton England , BN1 5EP
United Kingdom
0800 689 1921
outofglassltd@gmail.com
catoutofglass.com

Would thoroughly recommend.

Great experience, Sarah was fast and efficient over email and CJ was friendly, tidy and very helpful with both the measuring and fitting. Would thoroughly recommend.

Great service

Great service - quick clean friendly lots of advice. Would recommend.

Great customer service

Great customer service and installation! Thank you

The service, the team and the whole process was absolutely flawless!

Just got my cat flap installed and I can honestly say, the service, the team and the whole process was absolutely flawless! The team were super adaptable to my availability and dealt with my last minute emails for them to come round with ease! The guy who installed the cat flap was super friendly! They even left a few cat flaps with us to help us decide which one we wanted. All in all, it took about 2 weeks from start to finish, which is incredible timing. I was worried that it was going to be a drawn out process but it wasn't at all! Overall super happy and would definitely recommend.

Very helpful

Very helpful from the moment I first contacted them, through the sale and during the installation. Very pleased with the results.

Can't recommend highly enough.

Very helpful over email and during visits to take measurements and fit a new pane of glass with the cat flap installed. Very responsive on email and let me know exactly what I needed to do. The team went out of their way to help make sure everything was alright and even fixed a completely separate problem with my door. Cheapest price I was quoted, very quick and extremely friendly. Can't recommend highly enough.

Excellent service and very efficient

Excellent service and very efficient

Faultless

Good communications by email. The cat flap was fitted within a week of ordering. Very experienced glazer did the work, and was very helpful in demo-ing how it works.

Fabulous service!

Fabulous service! Very friendly and helpful staff and extremely efficient, very pleased indeed.

Excellent service

Excellent service and they went above and beyond to make sure everything was right for us. Thank you Sarah and CJ

Cannot fault the company.

Cannot fault the company. Easy to use website, great client comms and speedy turnaround. Would highly recommend.

These people are just wonderful!

These people are just wonderful! Efficient, organised, kind, thoughtful and professional. CJ did a fantastic job of fitting a cat flap in a tricky, big, full height double glazed glass panel in a wooden door and you wouldn't even know it had been changed. Perfect finish and job. They also follow up with thoughtful emails and helpful tips and seem to genuinely care (they also love cats and have their own which says a lot). Their costs were reasonable and no hidden 'extras'. I cannot recommend them highly enough! Thanks guys!

Excellent Service

excellent service, everyone was so friendly. Measured my windows and cut perfect replacement glass, with cat flap fitting well and really good advice on where to put it. Took away the old glass no problem AND fixed my door into the bargain at no extra cost. Cheaper than a few other glaziers who quoted me for the work. Can't recommend these guys highly enough.

Really good quick service. Thank you!

Really good quick service. Thank you!

So impressed with this company.

So impressed with this company. Put in a cat flap in a bifold door for us. From start to finish communication was outstanding. Turned up on time and very clean and tidy. So happy thanks!!

Just great!

Great service, great product. Quick and easy. Thanks guys!!

Responsive, helpful and the job was completed with no fuss.

We were very impressed with the service throughout the process. Responsive, helpful and the job was completed with no fuss. (Just got to teach our cat how to use it now!!) Thanks again, will definitely recommend you.

Cannot recommend this company enough!

Cannot recommend this company enough! Sarah in the office and CJ who carried out the work were friendly, efficient and made the whole process stress free. My Sureflap cat flap was fitted this morning and my cat is already using it. One very happy cat and owner. Thank you!

Excellent advice, customer service and fitting.

Excellent advice, customer service and fitting.

Very honest company

Very honest company - showed us how we could save money by swapping existing glass between two doors rather than buying new.

These guys are one of the best companies i have used in a long time.

I don't usually do reviews, but these guys are one of the best companies i have used in a long time. Their customer service is excellent and nothing is problem. From the initial enquiry via their contact page to arranging the install, everything went smoothly. Very quick and clear communication. Book now, you wont be disappointed. Thank you Cat out of glass!!!

Our cat is thrilled to have his independence back and so are we.

Just a note to say how impressed we were with yesterday’s installation - I was at work but my husband, who never usually comments on such things, said that CJ and Roger were excellent: super efficient, really helpful, friendly and polite, and even put insulating tape on our draughty door! The cat flap looks great and was up and running in no time - our cat is thrilled to have his independence back and so are we. Thank you for terrific customer service and overall experience - we really appreciate it and won’t hesitate to recommend you. All the best, Charlotte

Fantastic service, very fast communication and a great price.

Fantastic service, very fast communication and a great price. What more could you ask for. Thank you so much, one very happy cat and one very relived owner! :)

One of the best companies I've used just ever.

One of the best companies I've used just ever. Incredibly responsive and helpful. Pricing is great. Quick turnaround and very friendly

Thank you so much for your wonderful service!!

Thank you so much for your wonderful service!! CJ came and installed as promised, all is fantastic! Spartacus has been in and out with assistance, and at the moment he is working on coming in unaided..... Sorry I’m not on Facebook, but I will give you and your team 10/10. Best regards Bodil xx

This company deserve 5 stars.

This company deserve 5 stars. Their customer service is absolutely spot on. Quick, efficient, and really good value for money. They keep you informed and turn up when they say they will and the quality of what they do cannot be faulted. I particularly commend Sarah in the office and CJ who did the work. Thoroughly recommended

Its 5* rating from me!

Thank you so much for such a brilliant service, so quick and efficient and CJ you were so easy and calming to be around! Taika (my cat) has taken to the cat flap like a duck to water! All working perfectly! For some reason I cant seem to get my review to work on google, keeps telling me to sign in. But i will keep trying later. If not then please know its 5* rating from me!

I would highly recommend them to anyone who needs a new door for their furry friends.

Sarah and CJ, of Cat Out Of Glass, were both amazing, efficient and friendly in the service they offered. It took just under a week from CJ coming around to measure the glass to the new glass being delivered and fitted- with new cat flap insitu:-) They communicated clearly throughout the process and I would highly recommend them to anyone who needs a new door for their furry friends.

Am so pleased with everything.

Many thanks and thank you for everything such a good service and polite and professional installation am so pleased with everything.

I’m so happy .. but not as happy as my cats!!

I’m so happy .. but not as happy as my cats!! The new cat flap looks lovely in the glass and doesn’t distract from the beautiful view into my garden :-) Communication has been excellent and installation was quick, clean and easy thank you so much!! Henry is very happy to be outside and has been in and out about a hundred times already this morning.

I cannot recommendation Cat out of glass highly enough.

I cannot recommendation Cat out of glass highly enough. Excellent service and communication, fast and value for money. I am not thinking of getting cat-flaps fitted into any other windows but if I was I would use them again without hesitation - thanks CJ and team

You answered my queries and kept me informed - really great customer service.

I just wanted to say what a pleasure it has been doing business with Out of Glass. I am very pleased with the new cat flap. The information about the different cat flaps available on the website made choosing the most suitable model straightforward. There was also very clear information about the service that you offer, the different prices and the process involved. You answered my queries and kept me informed - really great customer service. It was quick and easy to arrange a visit for the glass to be measured and very convenient. I didn't have to wait around or take time off work as you only needed access to the outside of the property to do this. CJ arrived on time and fitted the new glass panel and cat flap efficiently. He was polite, professional and friendly. I also appreciate the suggestion of keeping the old glass panel. Now if I do move, I can take the cat flap with me. The peg is also coming in handy!

Great Service

Had a Sureflap app cat flap put in our double glazed back door and the service was professional and friendly from the start. Would definitely use again and recommend to friends and family. We now have two happy cats that can come and go as they please and treat our house like a hotel :-)

Would give 6 stars if I could!

What a service. Fast reliable and efficient. Booked over a bank holiday weekend! CJ was so friendly and knowledgeable. All supplied and fitted at a very reasonable price. I will definitely be using this company again in future. Would highly recommend. Would give 6 stars if I could!

10/10 customer experience.

10/10 customer experience. Quick and helpful responses via email and CJ fitted the window in about 30 minutes! - Perfect.

The quality of the work and the price were fantastic.

Service, measuring and ordering process was excellent. Delivered quickly and flexible dates. The quality of the work and the price were fantastic.

So glad we chose them!

Absolutely fantastic experience in dealing with CJ and Sarah. Right form my first contact with them they were very friendly, very professional and very helpful, not to mention incredibly efficient and knowledgeable! We are so pleased with our new cat flap, as is our cat, who can now go in and out as she pleases! 100% would go with Cat Out of Glass again - so glad we chose them!

We had a great experience with Cat Out if Glass

We had a great experience with Cat Out if Glass. They were responsive, flexible (they care out to measure up for free) and super speedy. The installation was quick and they did a great job. Would recommend.

I can't recommend this company highly enough.. 5 stars does not do them justice.

Service was great, sent my measurements of on a Saturday evening got a reply on the Sunday, cat flap was fitted a week later, there was an issue, not there fault, but the supply double glazed unit was too narrow. should have been 20mm but the unit arrive as only 16mm. The very nice fitter, fitted it and packed it out best he could and promised to return on the Saturday morning to replace it with the correct sized unit. True to his word he turned up this morning at exactly the time he said he would and replaced the unit and refitted the cat flap all in under 20 minutes. I can't recommend this company highly enough.. 5 stars does not do them justice. From the speedy response to my first enquiry to the finished job all went exactly to plan (well almost) but I'm very happy with the results. If i needed another cat flap fitted in a window i would not hesitate to use "Cat Out Of Glass" again

Staff was super friendly and very helpful with all our question regarding the install.

Excellent Service. Staff was super friendly and very helpful with all our question regarding the install. Install was done quickly and efficiently and they even followed up post install with useful tips and to make sure everything was okay . Highly recommended!! Thank you CAT out of glass.

Very impressive.

Very impressive, CJ (SE London) was personable, knowledgeable and undertook the work quickly but did a high quality job.

Brilliant service. Was round next day.

Brilliant service. Was round next day. One very happy cat and 2 owners. Such friendly and professional staff. Highly recommend

Really happy with our new catflap

Fast responce, very friendly, and installed very fast Really happy with our new catflap Thank you

Makes a real change to receive good customer service!

Just want to say what a fabulous service I have had from this company makes a real change to receive good customer service! Office staff (Sarah) really helpful and informative and CJ the installer did the work so quick and effortlessly cannot recommend this company more

The cat flap looks fantastic! Such a neat job!

I couldn't recommend this company highly enough. From the moment I emailed them seeking advice until the installation they conducted themselves in a very professional and helpful manner. The cat flap looks fantastic! Such a neat job! Thank you Sarah and all at Cat Out of Glass.

Absolutely excellent service.

Absolutely excellent service, with very friendly staff who are extremely helpful, professional and very good at what they do.

Amazing experience with the team.

Amazing experience with the team. They are very responsive (and fast) on emails, give loads of details beforehand and after the service and the cat flap fitting itself went very smooth. Our cats are as happy as we are now. Would recommend ++!

I really can't fault them.

Absolutely outstanding, friendly, helpful service, and at a competitive price. I really can't fault them. CJ was so efficient and arrived exactly when he said he would. It's also clear that Sarah and CJ really do like cats and put the welfare of the cat first. My cat Amelio is very happy too!

If only all interactions could be this straight forward.

Great customer service, clear and straight pricing, friendly tradesman. If only all interactions could be this straight forward.

I don't usually do reviews , but these guys are amazing!

I don't usually do reviews , but these guys are amazing!. We had a lot of over inflated quotes from local companies, found cat out of glass and from the start it was great. Sarah was so helpful, from a photo i took of my door she quoted me a price and arranged an appointment. CJ arrived bang on time fitted the flap within 40 mins, even went the extra mile by supplying us with a better flap that the one we had. Very professional, cheerful people. Get a cat just so you can get Cat Out of Glass to fit a flap for you. Thanks Sarah and CJ.

Great experience - the self measure guide was really easy to use and the glass was installed swiftly and easily.

Great experience - the self measure guide was really easy to use and the glass was installed swiftly and easily. Our cat is now free to roam! Brilliant service and would definitely recommend.

What a wonderful and thoroughly professional company.

From start to finish, speaking to Sarah in the office to the fitter installing the cat flap, I cannot recommend Cat out of Glass highly enough. What a wonderful and thoroughly professional company. Friendly, efficient with excellent communication. Many thanks

Absolutely first class service!

Absolutely first class service! I would highly recommend this company based on their responsiveness, communication, professionalism and quality of work. Sarah and CJ are a pleasure to do business with.

Very nice and professional people, great communication, would definately recommend.

Very nice and professional people, great communication, would definately recommend. Came to install on the day and time that suited us most. All for a reasonable price. I managed to misread my own handwriting and thus gave them wrong measurements. As a result the glass was made slightly too big and would not fit. They had to re-order, but did not charge any extras. Instead, the guys showed support whilst I was dying of embarrassment after realising my silly mistake...

I can't remember the last time I felt like this about any service but the Cat out of Glass team blew us away.

Wow. We recently had a lovely Pet Tek clear cat flap installed into a double glazed patio door at our new home and we were so impressed with Cat out of Glass. The product is great, as was the price but the speed of service from contact to installation was really impressive and the outstanding communication iced the cake. CJ and Sarah were so responsive and wonderful to deal with. I can't remember the last time I felt like this about any service but the Cat out of Glass team blew us away. The service we received was faultless.

Fantastic service at a good price

Fantastic service at a good price. The team came to my house and fitted the new glass unit in around 20 minutes total! Very professional and great communication with Sarah from the office. Sukie the cat is delighted :)

Very happy customer and cat, thank you

Fantastic company, excellent customer service from beginning to end. I would highly recommend them to anyone. Very happy customer and cat, thank you

Easy to book, really quick and clear communications, turned up on time, polite and cheerful, great quality job and fabulous price.

Easy to book, really quick and clear communications, turned up on time, polite and cheerful, great quality job and fabulous price. Really can't fault you on anything and I now have two very happy kitties who can get into their garden

1st Class

Just had cat flap installed and can I just say what an excellent service "Cat out of glass" provided. From intial quote, to follow up with installation. Thoughly professional job. Can't recommend these guys enough.

Very quick and smooth service

Very quick and smooth service, we used the self-measure option and the whole process was completed within a week ! The installation itself took 15 minutes max and the installers where very friendly and helpful.

Would highly recommend this service

Would highly recommend this service - very efficient and great prices CJ did a great job and was really professional and friendly. Cats will live being able to go out when they want. Thanks very much

I have no hesitation in recommending their service.

I'm so impressed with the service from CAT out of glass, starting with the efficiency around providing me with a quote, to the super quick installation of the cat flap once the glass had been ordered. I have no hesitation in recommending their service.

Can’t praise Cat out of glass enough.

Can’t praise Cat out of glass enough. They were quick to quote, measure up and fit the new cat flap. CJ the fitter was able to offer us advice on which catflap to get without any up-selling pressure. We would have chosen completely the wrong cat flap which wouldn’t have been suitable for our cat without his advice. Thanks for the excellent service!

Great price and lots of options provided.

Great service! I was so impressed at the fast, friendly, informative service provided! Great price and lots of options provided and explained by CJ & Sarah. One happy cat mummy here! Thank you for making life a little bit easier. Will definitely be recommended to friends and family.

Wonderful experience dealing with Cat Out Of Glass.

Wonderful experience dealing with Cat Out Of Glass. Quick and knowledgeable responses to all queries via email from Sarah, and excellent installation from CJ. We have a happy kitty!

A fantastic company. Excellent communication.

A fantastic company. Excellent communication. My initial email was replied to quickly and I was able to arrange the cat flap installation for 3 days later. Everything went smoothly and the cat flap in the new door panel looks superb! Thank you very much Cat Out of Glass

Highly recommended!

We had a catflap fitted into french doors recently. was a very fast service. Friendly installers and had replaced the glass and installed the flap in under half an hour. Highly recommended!

Will definitely use this company again.

Just had a cat flap installed and we (and the cat) couldn't be happier. The self measurement guide is well written and easy to follow and makes the whole process more efficient. Communication was excellent throughout the process and installation took about 30 minutes. Was so impressed that they are currently working on replacing a popped double glazing panel for our bay window. Will definitely use this company again. Highly recommended.

So pleased I went with Cat Out of Glass Ltd.

If you're looking to have a cat flap installed stop reading these reviews and go with these guys. Helpful and brilliant communication. And great after care & workmanship. So pleased I went with Cat Out of Glass Ltd.

Everything was so straightforward and quick.

Fantastic service from start to finish. Everything was so straightforward and quick. CJ and Sarah both extremely helpful and friendly and we’re delighted with the cat flap- as is the cat of course!! Can highly recommend

Their service is extremely swift and easy all the way through.

It’s not often you find someone as knowledgable, thorough and as responsive as these guys their service really could not have been better! I highly recommend them especially for new cat owners who are unsure of their needs. They really do think of everything actively look for the best solution for both the cat and the owner. Which includes keeping the price as low as possible. Their service is extremely swift and easy all the way through.

An outstanding job - CAT out of glass are highly recommended.

An outstanding job - CAT out of glass are highly recommended.

Quick, easy to deal with

Quick, easy to deal with and really happy with the results. Thanks very much!!

This business is superb

From 1st contact I had a feeling Sarah and CJ would be the people for us. Professional, polite, caring and dedicated to the welfare of fur family members. Within a week to the day of measurement, our boy once again had his own door to come and go as he pleased. The door itself is from his/my homeland and I have to wonder if that makes it easier adapting to a new door for him?! Awesome job both of you. All the very best. And if I'm asked I will remember you both with your contact deets without hesitation.

We can highly recommend them.

Lots of our customers have used the services of Cat out of Glass and we can highly recommend them.

An outstanding job - CAT out of glass are highly recommended.

The job was fitting a cat door to a double glazed sliding patio door. We had an efficient and timely response to our enquiry and quote request . CJ turned up for the initial visit and gave great advice on our fitting choices. The new glass was ready in 3 days (they quote 5 days) and CJ's fitting took 45 minutes. An outstanding job - CAT out of glass are highly recommended.

Would highly recommend

Excellent service & first class communication, which made the whole process very easy. Would highly recommend. Just got to get our cat to use the cat flap now! Thankyou

I really can't recommend these guys enough!

This is the best service company I have ever dealt with. Every email was answered in minutes with helpful information and kindness. Our bespoke glass was ready really quickly and the quality of the workmanship is perfect - no mess, no trace of anything having changed in the double glazing, except for the beautifully fitted cat flap. I really can't recommend these guys enough! And theirs was the best value quote out of 2 or 3 I got before placing an order.

Great communication and a pleasure to deal with.

I highly recommend Cat out of Glass. Great communication and a pleasure to deal with. Everything was made so easy. Our fitter was an absolute delight too. An all round good experience.

Superb service. Highly recommend for cat flap installation

Superb service. Highly recommend for cat flap installation.

Such a great and prompt service, highly recommended.

Thank you!! Such a great and prompt service, highly recommended. If only they could help get the cat back inside... Ha.

Wouldn't hesitate to recommend them to anyone who needed this.

We had a piece of glass fitted today with a cat flap from Cat out of Glass and I cannot fault the service received. It was incredibly personal and they were a joy to deal with from initial consultation to installation. The price was fair and the service very quick. Wouldn't hesitate to recommend them to anyone who needed this.

No mess, no fuss and cat flap looks great.

Brilliant service from initial quote to final fit. Nice friendly fitting team. No mess, no fuss and cat flap looks great. Thank you!

Highly recommended!

We had a cat flap fitted into our double glazed bi fold door and the service and price were both excellent. From the first phone call to the follow up email we couldn't have been happier with this company and the guy that came to fit on the day was friendly, quick and super tidy. Highly recommended!

Very thorough, punctual and easy to deal with.

A pleasure to deal with. Sarah and CJ were very thorough, punctual and easy to deal with. Would definitely recommend!

Very quick and reasonably priced quote.

Excellent service. Very quick and reasonably priced quote. Helpful staff and an overall efficient process. I would highly recommend their services to others.

First class service!

First class service! Quick response, order processing and installation and lovely team of people.

Great price and the cat flap in situ looks fantastic!

Fantastic service from this company. From the initial contact through to fitting, it was easy and the customer service was exceptional. Great price and the cat flap in situ looks fantastic! Very friendly company. I would definitely recommend them! 5 stars!

Really lovely people who went above and beyond to help us.

Fantastic. Really lovely people who went above and beyond to help us. They also found a way to install it cheaper than a lot of other local companies. Definitely recommend and thanks so much for your help!

If we ever move & need a new one I know where I'll be going!

Absolutely brilliant service, from the response speed at my first enquiry to general fit was excellent. I'd definitely recommend these guys to anyone that needs a door flap, and if we ever move & need a new one I know where I'll be going!

Excellent service from start to finish and at a reasonable price.

Excellent service from start to finish and at a reasonable price.

A* Excellent service and price.

A* Excellent service and price. Really happy with the whole process which was a breeze! Now to get this cat to use the new door which probably won't be so easy

Definitely recommended by me!

Excellent customer service from the team at Cat Out Of Glass. From my initial email enquiring about the services they offered, through to the installation and follow up emails. Definitely recommended by me! Thanks

Very good service, quick & reliable!

Would definitely recommend Cat Out Of Glass

Needed a pet flap fitted into a double glazed window. The guys arrived on time and were in and out in about 30 mins. Great service, great product and one of the cheapest I could find online. Would definitely recommend Cat Out Of Glass. Thanks Sarah, CJ and Roger

Service was excellent, order processed and delivered very quickly.

Service was excellent, order processed and delivered very quickly. Really friendly fitters as well!

Helpful from start to finish.

Helpful from start to finish. The work was completed quickly and with no problems at all. Most importantly, the cat's delighted!

An excellent service - friendly and professional. I highly recommend them

An excellent service - friendly and professional. I highly recommend them

Cat out of glass are brilliant.

Cat out of glass are brilliant. Very efficient, professional and friendly. CJ the fitter is a great guy who got the job done super quick and tidy. Would highly recommend them.

Thanks again Cat Out Of Glass, will be recommending you to anyone who is in need of a cat flap!

We are so happy with the service received from Cat Out Of Glass from the initial discussions regarding measurements/style and price to the actual fitting. The whole process was quick, efficient and the turnaround took exactly one week. We have an indoor British Short Hair (but has access to the garden with cat fencing so he can’t get over!) and as the weather is getting colder we were getting a bit fed up with opening and closing the french doors all the time! Our lovely cat is now trying to suss out the cat flap with much encouragement from treats and toys! Thanks again Cat Out Of Glass, will be recommending you to anyone who is in need of a cat flap!

Very pleased, service was quick, efficient, professional and friendly. Would highly recommend.

Thanks also to CJ and Sarah for the additional help and advice with my other windows.

Would highly recommend

Excellent service and delivered everything on time as promised! Our cat is happy with his new cat flap. Would highly recommend

10 out of 10

Very flexible with fitting, very quick to get back to me and very friendly. The cat flap looks great and my cat is now comfortably using the cat flap all by herself and loves it. Would recommend cat's out of glass.

Lovely people to deal with and super efficient service.

Superb service all round.

Everything went smoothly from surveying, install, after care.

Great job done. Highly recommended company. Professional company. Well done

Great job done. Highly recommended company. Professional company. Well done

It was an absolute delight ordering from Cat Out of Glass.

It was an absolute delight ordering from Cat Out of Glass. Managed to get the cat flap we wanted directly from them, and they came on a Saturday (which was so handy!) and CJ fitted it in less that an hour! Plus gave us some really handy tips on how to get our cat to adapt etc. Was a pleasure dealing with Sarah too and she answered my questions very quickly and thoroughly. Would definitely recommend to anyone looking to install a cat flap like this.

Very professional service by the Cat Out of Glass team.

Very professional service by the Cat Out of Glass team. I highly recommend them if you need a cat flap fitted.

There’s no hidden costs, the price they advertise is what you get charged.

Fantastic service that I would highly recommend. There’s no hidden costs, the price they advertise is what you get charged. The staff are very friendly and professional and our fitter was really knowledgeable. From start to finish, the whole interaction took 8 days (and would have only taken 6 if we had been available). We’re really happy with all of it. Thank you so much!

Great service, great price and they were able to work around my busy schedule.

Great service, great price and they were able to work around my busy schedule.

Our cat is a very satisfied customer!

Cat out of Glass were excellent throughout the process. They were quick to quote, helped us measure up (which they can instruct you to do yourselves) & then we're very speedy and efficient when installing : ) Our cat is a very satisfied customer!

I wouldn't hesitate to use Cat Out of Glass in the future.

Exemplary experience from start to finish, from Sarah in the office and CJ, the fitter, both have been fantastic. On the day of install, the process went like a well-oiled machine. Net result: I wouldn't hesitate to use Cat Out of Glass in the future. Just a small matter now of encouraging my British Shorthairs to use the Sureflap Microchip Pet Door Connect. I see Dreamies in their future. :-) Thank you!

Great service throughout

Great service throughout and our Cat has taken to Glass Pet Tek straight away.

I would definitely recommend Cat Out of Glass.

I would definitely recommend Cat Out of Glass. I searched for ages to find a cat flap fitter and decided to contact Cat Out of Glass after seeing the glowing reviews. Sarah was really quick to get back to my emails and sent a lot of information through. She said it would take about 45mins and someone would get to me between 12.30-2.30pm. CJ turned up on Saturday at 1.01pm and was out the door by 1.30pm! The pet door was fitted in under 25mins with hardly any mess and I got a couple of useful tips on what to do to train Darcey (the cat) on how to use it. CJ was very lovely and just got on with the job. I can’t fault him at all. Great (and speedy) service from Cat Out of Glass! I just wish Darcey was as quick to use the pet door. She’s currently very dubious of it and won’t go near it! Fingers crossed she learns to loves it soon! Thanks so much Cat Out of Glass.

Friendly, professional and extremely knowledgeable.

Great experience. From the first inquiry to the final fitting, they were friendly, professional and extremely knowledgeable. Would highly recommend! In fact, the only problem is that so far the cat will only enter through the flap and not exit! That's probably more to do with my cat than the flap though!!

They were efficient and so friendly.

It was a pleasure getting these guys to fit in our new door with a cat flap. They were amazing with communication and competence with the job. They were efficient and so friendly. The price we paid was really good and it was value for money, considering the quality of the job and product. Thank you so much

Amazing service (again).

Amazing service (again). Upgraded to the new Sureflap Hub and it’s worth every penny. Now I can see and control who is in and out ! Highly recommended.

Superlative customer service and excellent quality product.

It started with a query via the website; which was responded to very quickly. From there I was guided in my product selection; provided with the necessary assistance to make the appropriate measurements; and within a very short amount of time the lovely Cem arrived and made the installation. I genuinely cannot recommend this company enough - superlative customer service and excellent quality product.

Great price compared to others.

Great experience. Extremely quick at responding when asking for a quote. Great price compared to others. Quickly booked in and installed. Just got to get the cats to use it!!

Excellent doesn’t even cover it!

Excellent doesn’t even cover it! They were so easy to contact and quick to reply. We have had a new cat flap installed within a week of contact and at a fair price. CJ our fitter was a top bloke, with a personable and professional attitude. We would highly recommend this company for anyone looking for a cat flap fitting.

I literally cannot fault them and would thoroughly recommend!

Cannot thank these guys enough! Communication was brilliant and they were very patient and helpful while I arranged to measure the glass door in our new house before we moved. We were let down by another company so didn’t have a huge amount of time but the whole process was very efficient and enabled us to have the Catflap in place two days after we moved in. I literally cannot fault them and would thoroughly recommend!

Very happy with the quick and friendly service.

Very happy with the quick and friendly service. Would definitely recommend this business. Thank you.

Superb service.

Amazed at terrific service. The process of ordering the flap and the fitting was quick and easy, and arranging the fitting effortless. All my questions answered promptly and the fitter was helpful, cheerful and professional. Superb service.

Super fast service and a great job.

Very good price. Had a quote and fitting in a week. Super fast service and a great job. Would definitely recommend them

In short, the whole experience was easy, simple and fast.

In short, the whole experience was easy, simple and fast. The team were all friendly and professional, and the installation was fantastic. We had our cat flap installed within a week of first Googling options. Our cat flap was installed by CJ and Shan who were extremely helpful. I will definitely use the same service again when we eventually move to a new house a few years down the line.

Highly recommended

We had a Sureflap Cat Flap Connect installed. The person that fitted the flap was both friendly and efficient, and the company as very easy to contact and responsive via email. Highly recommended

Prices are brilliant for excellent quality.

Amazing service and extremely friendly and genuine, prices are brilliant for excellent quality. Cannot recommend enough!

Door measured and installed within a week!.

Would highly recommend, such a friendly and efficient company. Door measured and installed within a week!.

Just can't fault. 100% recommend.

Brilliant - From start to finish. Clear and helpful site, quick response with everything explained. Fitting day, really nice friendly guy arrived on time explain how the flap worked. No mess. Just can't fault. 100% recommend.

Superb service from start to finish.

Superb service from start to finish. Thank you so much. Sarah was so helpful and redponsive to my iniitial questions even out of hours, then the measuring and fitting was done exactly as planned - efficient, kind and friendly. Would highly recommend- and our cat is finally free to roam at her will:)

Definitely recommend them if need a cat flap installed.

This is the second time I have used Cat Out Of Glass in the last year due to house move, very fast turn around on ordering and installation . Less than a week from measuring up and fitting even with bank holiday! Definitely recommend them if need a cat flap installed.

Totally stress-free experience!

Totally stress-free experience! Sarah and the team were very friendly and professional and it was quite a bit cheaper than other quotes I got. Very highly recommended.

Such a great experience!

Such a great experience! From measuring to fitting it was 10 days. The glass fitting only took an hour and the guys showed me how to program the catflap. Cat out of Glass were really responsive on email. I couldn’t recommend them more! Thanks again.

So refreshing to receive such good customer service.

Outstanding service from the moment I contacted Cat Out of Glass to the fitting. Quick, efficient and friendly. It is so refreshing to receive such good customer service. Thank you.

These guys are simply amazing.

These guys are simply amazing. Sarah responded to my initial enquiry really quickly and we had everything installed in about a week. CJ, who installed the cat flap was very friendly & professional. Really happy with everything & couldn’t recommend them enough. More to the point our kitties are happy with their new found freedom! Thank you

Very happy customer!

Fantastic service from start to finish! Great communication right from the start and kept up to date at every stage. Someone came out to measure the day after I asked for a quote,fitted in a week! Polite and friendly at every stage and turned up when they said they would! Would highly recommend. Very happy customer!

Staff across the board were all friendly.

Staff across the board were all friendly. It really helped when you are able to see the product and talk to some one who knows what they are doing.

I couldn’t recommend these guys enough.

My whole experience from start to finish was brilliant. I couldn’t recommend these guys enough. Professional and efficient!

We can not recommend Cat out of Glass highly enough.

e had fantastic service from cat out of glass from start to finish. Sarah and the team were very helpful and informative, and everything was done very efficiently, and quickly. We were very pleased with the expertise of the fitting . The service is very good value for money. We can not recommend Cat out of Glass highly enough. Thank you.

Would highly recommend Cat out of glass services.

Outstanding Service! All our questions answered very quickly. Glass ordered and supplied quickly. Fitting arranged to coincide with the best time for use. Couldn't ask for more. Would highly recommend Cat out of glass services.

Quick, efficient, helpful. Fantastic!

Absolutely excellent service from start to finish. Quick, efficient, helpful. Fantastic!

Brilliant Service - First Class!!

I cannot say how pleased I am with the wonderful and friendly service provided by CJ & Sarah of Cat Out of Glass - we had a cat flap installed by them last August but since then, foxes had been entering our house, causing hell and unsettling our cats. A microchip flap was fitted last week by CJ and the installation was quick and professional. I would not hesitate to recommend the company and we are fox free! Thank you!!

Very quick service from a really friendly installer.

Very quick service from a really friendly installer. The quality of the work and the price were fantastic. I would highly recommend.

Highly recommend.

Highly recommend. Fabulous service, fitted me in almost immediately to measure and delivered and installed within a week. Very happy cats and owner (no more cat litter!) Thank you

Great service - friendly professional and reliable.

Great service - friendly professional and reliable. Sarah and the team went out of their way to help us and I highly recommend their services.

Reliable, and they went out of their way to be helpful. I would highly recommend Cat Out Of Glass!

Excellent service from the team - reliable, and they went out of their way to be helpful. I would highly recommend Cat Out Of Glass!

Very good price in comparison to others in area and customer service was brilliant

Fantastic service. Very good price in comparison to others in area and customer service was brilliant, very prompt and professional. Let me know a time slot for both visits and person who fitted cat flap was very friendly and helpful. Would recommend!

Cat out of glass were fabulous!

Cat out of glass were fabulous! It has taken ages to find someone to come and fit a cat flap, we were so pleased we found cat out of glass. 
From the start they provided very detailed and clear information and were so prompt with their responses and answering my questions.
The ordering was quick and the fitter was professional, friendly and quick.
Highly recommend them. Thanks again Emma

Can’t recommend highly enough!

Can’t recommend highly enough, friendly and professional from start to finish. Only took 15 minutes to install as well!

If there was a higher star rating, I'd give it!!

If there was a higher star rating, I'd give it!!
Could not be happier with the service received from Cat Out Of Glass!
The initial contact, quote and setting up of installation was very easy, fast and smooth with the help of Sarah. She was even able to book the installation for a date of my choosing, with only 7 days notice!
The installation was due to happen on a day where we were expecting a lot of snow, so the installer, CJ, was kind and proactive enough to offer to rearrange for the day before, if it was suitable for me. CJ was punctual, quick (in and out in under half an hour), and the quality of the install is flawless!
Overall, it was a very professional service, the quality is fantastic and the price is very reasonable. I will be recommending Cat Out Of Glass to everyone!!

Brilliant Service

Many thanks to the two great guys that installed my cat flap in Horsham. A fast and efficient service and two happy cheerful guys.
Much appreciated, thank you.

Fantastic company.

Fantastic company. They were by far the best price from all the companies we contacted. All emails and questions were answered so quickly with very clear responses. We had 2 of the fitters visit ( measurement then installation) and both were fantastic. Turn around time from contact to installation was quick. Thank you cat out of glass.

Would highly recommend.

Would highly recommend. Excellent and friendly service from Sarah and the guy who did the install, all info provided clearly and my double glazed cat flap was installed within a week of first contacting them. Good price too!

Very happy!! Great service

Really lovely and helpful guy, easy to chat to, had lots of questions about cat flap answered well and i was very happy with end results. He Knew what he was doing, very fast and also Cleaned up his mess after him. Would 100% recommend. Thanks again

All in all a great experience, thank you!

Amazing service, I can't recommend enough! All my questions were responded to straight away, the glass was ordered quickly and good value for money too. We were supposed to be having an installation during the severe weather and we were kept up to date throughout on whether or not it was likely to be possible. Eventually they even came out on a Sunday to install for us. All in all a great experience, thank you!

Very professional, friendly and helpful service

A great experience. My query and quote request was dealt with straight away, as was further correspondence. Arranged a time suitable for me at a very good price and was kept up-to-date and informed with info and reminders leading up to the day the cat flap was fitted. Very professional, friendly and helpful service, they even took the old catflap away and left things cleaner than before! Would definitely recommend.

Fantastic service for a great price!

Fantastic service for a great price! Really friendly chap attended my house and installed the cat flap within 20mins. Quick, efficient and really friendly, all for a reasonable price!

Incredible service, dont look anywhere else

I shopped around for a few quotes, and I found Cat Out of Glass a good £100 cheaper than the next cheapest quote. Their website is easy to navigate, and their customer service, phone manner and email etiquette is simply outstanding (special mention to Sarah and CJ). They have a very sensible option of measuring the windows yourself and provide you with a useful guide of how to do this. This saves time as you don't then have to book an appointment for them to measure, although option is still there if you needed it. They manufactured, delivered and installed earlier than their expected date and went without hiccup. They even threw in some batteries for my catflap for good measure! Good old-fashioned old-school customer service from a delightful bunch of people. If you need a catflap fitted in glass, dont bother looking anywhere else, its in the name! Absolutely faultless throughout, a complete pleasure to deal with and easily the cheapest quote I found.

Fantastic and speedy service!

Fantastic and speedy service! Within 7 days of measuring the glass, it was ordered and installed. Very friendly and honest, CJ was great at trying to find alternative ways to install a cat flap and keeping the price to a minimum to keep to my budget. New glass and cat flap installed and to such a high quality! My cats are loving it!

Lovely people, Perfect job!!

Brilliant service! Quick and simple no messing about did exactly what I asked for and no fuss or messing me around. Lovely people, Perfect job!!

Absolutely fantastic service!

Absolutely fantastic service! The man who installed it was genuine and friendly, from initial query to installation took just 1 week, I received reminder text message so I didn't forget, email communication was professional and prompt. I really couldn't have asked for anything more! I very much recommend!

Great service

Great service and professionalism all round. Would certainly recommend.

What a refreshing change!

What a refreshing change! A pleasure to work with, friendly and helpful throughout, great customer service. Quicker than I expected when my initial request was over the Christmas period and the price was reasonable (I got few quotes). CJ was really nice, nothing negative to say at all. My cats used the cat flap straight away 

Would recommend to anyone

The whole process of ordering with Cat Out of Glass was great from start to finish- quick responses to all of my emails and when CJ arrived he was fast, tidy and very friendly! Would recommend to anyone, thanks again.

Great customer service

Fantastic! Had my Cat Flap fitted yesterday in approx 20 mins. Great customer service, and very quick turnaround from order to fitting. I was kept updated throughout the process, even when CJ was stuck in traffic on the way to fitting. Would highly recommend. Thank you very much.

excellent service provided by CAT out of glass.

I cannot fault the excellent service provided by CAT out of glass. They were so professional from the very first contact made. Their website is clear and informative and they responded by return to our emails and queries. CJ came and measured up for us and returned to install the cat flap within just a few days. Very impressive! We were kept fully informed at every step of the process, and particularly appreciated the courtesy texts to remind us of the next day's appointment. What's more, Sarah and CJ were so friendly and helpful...it was a real pleasure to do business with them! Thank you both.

Super helpful service and great quality installation.

Super helpful service and great quality installation. There was lots of communication and I’m extremely pleased I went with Cat out of Glass and not anyone else

Customer Service to another level

What can i say. CJ takes customer service to another level. Response time to my initial enquiry was immediate with all questions answered and advise given. Nothing was too much trouble. He made installation look easy and clean. CJ gave us the time and hints and tips on how to get the cats using it. This review doesn't praise him enough - try him you wont be disappointed!!!

superb service

Nice friendly people with a superb service. Couldn't have asked for more

Very professional service,

Very professional service, fair price, would highly recommend.

I thoroughly recommend.

CJ is incredibly professional and his response time to messages unsurpassed and he is both courteous and timely. The work was incredibly tidy, you’d barely known he’d be there, it was like the cat-flap pixies had been! Significantly cheaper than the next quote and the cats are loving their new door. I thoroughly recommend.

A class act from start to finish.

A class act from start to finish. Professional, friendly, quick and communicative. I very rarely write reviews, but then again, you rarely come across customer service this good nowadays. The cat flap looks amazing (my husband said "space age") and was installed in minutes. Highly recommend.

A class act from start to finish.

A class act from start to finish. Professional, friendly, quick and communicative. I very rarely write reviews, but then again, you rarely come across customer service this good nowadays. The cat flap looks amazing (my husband said "space age") and was installed in minutes. Highly recommend.

Brilliant service

Brilliant service from CJ! From initial enquiry, they responded rapidly to all questions and the cat flap was fitted quickly and efficiently. I cannot recommend them highly enough!

Highly Recommend Cat Out Of Glass

I highly recommend Cat Out Of Glass - from start to finish it's been a great experience. Excellent communication, very efficient and fantastic service. Thanks very much to CJ and all the team

Great Service

Great service from CJ at Cat Out Of Glass. He helped us choose a good quality cat flap (Pet-Tek Glass Pet Door) and also installed a new large double glazed window pane for a very reasonable price. He was in constant communication with us throughout the ordering process and he was very polite and professional when he arrived to fit it all. Would definitely recommend.

Professional, friendly, quick and communicative

A class act from start to finish. Professional, friendly, quick and communicative. I very rarely write reviews, but then again, you rarely come across customer service this good nowadays. The cat flap looks amazing (my husband said "space age") and was installed in minutes. Highly recommend.

superb service

Nice friendly people with a superb service. Couldn't have asked for more

Very good service and good value for money

Very good service and good value for money installed my cat flap the day after I contacted them highly recommend

Would highly recommend these guys!

Would highly recommend these guys! After doing a quick Google search I requested quotes from various companies. We decided to go with them eventhough their price was slightly higher than a couple of others (though still cheaper than others) because they were super quick at responding, very friendly and informative. Every contact I had with a member of staff was very pleasant and the whole process only took 2 weeks (from requesting the quote to having the new pane of glass with microchip catflap installed). They should also win a prize for quickest glass installation - literally took 5 minutes!

First class service,

First class service, all done within 10 days from call to completion. Fitted in a large door within 30 minutes very professional. Would highly recommend.

Very friendly staff & extremely efficient

Was really worried I wouldn’t be able to have a cat flap as only have a glass door, but cats out of glass were amazing & fitted one that looks great too! Very friendly staff & extremely efficient. Would recommend to any one who needs a cat flap fitted ! 

What incredible customer service!

After many hours contacting many different companies trying to organise a cat flap to be installed as soon as possible & being given ridiculous timelines & exorbitant quotes! 
I finally found Cat out of Glass! 
What incredible customer service! In less than a week after my initial enquiry, the cat flap was installed. I cannot rate CJ & his team highly enough!
One of the best companies I have had the pleasure of dealing with!

The process was easy and very quick!

Just wanted say how amazing this company have been, right though from an initial phone enquiry to emails to fitting. The process was easy and very quick! I honestly could not recommend their services highly enough! Thank you to everyone at cat out of glass. From Vikki, Jason, Pebble and Rocky. X

Super friendly and helpful,

Great experience using these guys. Super friendly and helpful, did what they said they would, when they said they would and the new cat flap looks great. Would highly recommend!

highly recommend

Very impressed with this service from start to finish. Fabulous communication from ordering via email right up until they arrived on my doorstep ready to install my new window with the microchip cat flap.
Would highly recommend this company if you are looking to purchase a cat flap, especially if it's for a window

Very professional

Excellent service. Very professional and surprisingly very quick with no mess or hassle. Would definitely recommend

Fantastic customer service!

Fantastic customer service! Fast response and fitting times. Very professional, friendly and knowledgeable on the products. We were kept up to date every step of the way. Would definitely recommend.

quick to respond, clear, and incredibly friendly.

I just wanted to leave a note on the page to say what an absolute pleasure Cat Out of Glass have been to work with. Customer service from the off has been great - quick to respond, clear, and incredibly friendly. We had CJ come and fit our cat flap in his own time, last evening, to ensure that we had our catflap installed sooner rather than later. The whole process was seamless, and CJ was utterly delightful and couldn't have been more helpful. The catflap is of excellent quality, and I was given all the information I needed for programming and so on. Thanks again CJ. We couldn't recommend more! Claire, Ed, Tonto, Peep 

Very quick efficient service

Just had a Pet Flap fitted for our oversized cat. Very quick efficient service and friendly team. Would recommend them!!

Fab work

Had our new cat flap fitted in our bi-folding doors. Was so pleased that Cat Out of Glass were able to do this and the price was very reasonable. We've also kept the old piece of glass in case we wish to put it back eg. if we move house - they even helped move the glass into our garage. All round great service.

Testimonial #86

Our new cat flap is a thing of beauty. Lovely people to deal with and so quick from first enquiry to installation.

All around top marks, thanks!

Very efficient and communicated well, fit us in quickly, as we needed it urgently. All around top marks, thanks!

fully recommend

Cat out of glass has just fitted a dual scan cat flap into a double glazed window for us. CJ was a pleasure to deal with from the word go - gave a very competitive quote, answered all emails/questions promptly and stuck to agreed time frames for the work.

Would not hesitate to use again and would fully recommend to others given how pleased we (including Alfie our cat!) are with the finished installation and cat flap.

Really pleasant people to deal with too. Great service!

I can't believe it took me so long to getting around to having a cat flap fitted. I knew it would need someone who knew what they were doing due to the design of our glazing, and stalled at that point. In the end it took no effort at all. CAT Out of Glass came over while I was out to measure up, gave me the price, took payment electronically, and delivered and fitted less than a week later. Really pleasant people to deal with too. Great service!

Fantastic service. Speedy from start to finish.

Fantastic service. Speedy from start to finish. Replies to email queries quickly. Order placed immediately after payment received. Cat flap fitted within a few days of ordering and it literally took minutes to fit. Everyone was friendly and helpful. I'd have no hesitation in cat put of glass.

A pleasure to deal with, would highly recommend.

Brilliant! Responded to email quickly and kept to time scales. Moved in to a new build house and needed a cat flap fitting in to a glass panel. Really pleased with the job and reasonable compared to other companies. A pleasure to deal with, would highly recommend.

I highly recommend Out of Glass services.

Out of Glass provided an excellent service! I needed a cat flap installed in my back garden glass panel. They responded instantly to my query and provided with all the info I needed. The guys were super friendly and within 2 weeks the new glass panel with a cat flap has been installed. I highly recommend Out of Glass services.

It's lovely to do business with a company that truly understands customer service.

Having just adopted 2 cats, we were keen to get a cat flap installed for when we allow them outside. I contacted a number of companies, and I'm glad we chose Cat out of glass.

Responses to my e-mails were always very quick and complete, with it being really easy to arrange the booking and confirm the price. When Dave arrived to fit the cat flap, he was a really nice guy, worked quickly and cleanly, and took the time to show me how to programme the cat flap to work with our cat's microchips.

It's lovely to do business with a company that truly understands customer service.

I would highly recommend (and have done so to a friend already)

I would highly recommend Cat out of Glass to other customers

Great product, great service, very happy customer and very happy cats! Thank you!
The experience from initial contact to end result was flawless, communications with CJ were promptly answered no matter what time of day or evening and fitting by Dave was expert and speedily and efficiently carried out. I would highly recommend Cat out of Glass to other customers 

Absolutely over the moon

Having just moved house with our newly acquired feline (who has to go through the whole process of being kept indoors before venturing outside), my partner and I were keen to get a cat flap installed in our glass back door in the meantime so it would be ready for her first adventure! I could never have imagined that only a week after moving in, the new pane of glass with the cat flap fitted is already installed and ready to go! I could not find fault with Out of Glass's service AT ALL and it is so rare nowadays to find such a gem of a company that i would use again or recommend in a heartbeat. Their customer service was faultless - no matter what time of day i emailed a query i would always get an answer back straight away, their organisation and timing were perfect and i was always kept fully in the loop re every single detail. Absolutely over the moon and can't thank CJ, Dave and Diana enough! Rosanna, Patrick & Jinxy x

A breath of fresh air to deal with

A breath of fresh air to deal with. Open, communicative, friendly and thorough. Thank you!

100% satisfied with my experience

I had a microchip cat flap installed today and I am very happy with the service provided by CAT-out-of-glass. From day 1 when I asked for a quote and probably had a few questions, they have always responded promptly to my questions, sent me a lot of useful information and links about the product I was interested in. They offered to stop by for measurements on a day they were passing close by. It took only 4-5 working days to get the double glazing and installation was alreadyscheduled for the following day! CJ kept me updated by phone/text and email regarding the installation day and time. I met Dave for the measurements and CJ for installation, they were both professional, they knew what they were talking about, very helpful and explained everything to me. CJ told me I could contact them if I had any problems with the cat flap, I'm pretty sure they would be helpful again if I do, and it is possible to call them back to put the original glazing back when you move out (good to know). Overall, I'm 100% satisfied with my experience with them and would definitely recommend them.

Fast, friendly and efficient!

Fast, friendly and efficient! Thank you for getting our cat flap installed so quickly, fingers crossed the cat actually uses it now !

Absolutely superb customer service

Absolutely superb customer service - fast, efficient and friendly. True professionals who went out of their way to fit us in quickly as we were going away for the weekend and needed the cat flap fitted before we left. Good price and great communication too, couldn't ask for more!

Well organised company, quick quote, very quick installation

Well organised company, quick quote, very quick installation, would definitely recommend.

I am very happy with the service provided.

I am very happy with the service provided. Efficient, friendly, helpful. Many thanks CJ.

Friendly and efficient

Friendly and efficient, and great communication via email. The cat's pleased with her cat flap, and so am I.

Such a brilliant service

Such a brilliant service, I was worried that getting a cat flap put into our glass back door would be stressful to arrange but they made it the easiest thing to do and was completely stress free! Now just the tricking part of training our kitten to use it! Thanks again, would definitely recommend 

easy and professional process and fitting. 100% recommend.

Thank you to Diana and C J for an easy and professional process and fitting. 100% recommend.

CAT out of glass are a professional and conscientious company

If you are in need of a cat flap then look no further.

CAT out of glass are a professional and conscientious company who put the needs of owners and cats first. They completely differentiate themselves from the competition.

They are a trusted advisor who provide free consultations and options. The time taken from enquiry to installation was incredibly quick.

My cat and I cannot recommend CAT out of glass highly enough.

So nice to actually deal with a company who clearly care about their customers

 couldn't have asked for a better service. The whole process was swift and smooth from start to finish. Excellent communication and information about the products/ service and a very friendly team. So nice to actually deal with a company who clearly care about their customers and the work they do. I would highly recommend.

Excellent Service, super friendly and helpful.

Excellent Service, super friendly and helpful. 
Needed a new panel in a UPVC door, replacing an old cat flap. Speedy service and great value! Would recommend to anyone! Thanks guys! See you again soon to install the new flap in the new house!

Had a great experience from this company

Had a great experience from this company - specifically CJ. From my original enquiry to a new double glazed glass door unit fitted with a chip reader cat flap was little over a week. Their competitive pricing together with speedy response to queries and installation as well as a really friendly approach ticks all the boxes. Can thoroughly recommend!

Really great service from start to finish!

Really professional and friendly service with quick and helpful responses to my emails and great communication throughout. The whole process has really exceeded our expectations and we are delighted with our new cat flap! Thank you very much Cat Out of Glass, will definitely be recommending you to all our friends and family!

Cat out of glass is a gem of a find

Cat out of glass is a gem of a find. CJ is professional and efficient, assessment was done last Monday and fitting took place 7 days latter.Its subtle and my cat is enjoying the freedom of coming and going. Many Thanks again

Quick, efficient, competitive and friendly service.

Quick, efficient, competitive and friendly service. Took less than a week to book and fit the catflap, our cats are very happy. Thanks for a brilliant service!

Would recommend. Thanks!

Great, friendly and accurate service. All I need now is a full body armour when training one of the cats to use the microchip flap. My arms are in shreds! Would recommend. Thanks!

Excellent company.

Awesome service, timely and very responsive. Excellent company.

Wonderful service! Thank you!

Had my cat flap fitted today, and couldn't recommend cat out of glass enough!!
From the first email to the fitting. Kind professional service, detailing every procedure and also sent me advice on how to train the cats to use it. Wonderful service! Thank you!

Great communication from day 1 really impressed

Really pleased with the service we recieved , C J was really helpful and explained what would be best for our door , even though we were out of their usual area they said they would come out to us , I'm really impressed with the design of the cat flap fitted in my glass door perfectly , also my cats have taken to it straight away and the video was really helpful which was sent over via email same day , great communication from day 1 really impressed 
Couldn't recommend this company enough was so worried about finding someone to do this job but needn't have as it was money well spent , thanks once again CJ

Highly recommend these guys, fast and efficient

Highly recommend these guys, fast and efficient with getting back to me and also fitted under a tight timeline.

Very friendly people, with great communication

Very friendly people, with great communication - CJ and Dave did a great job. Our cat is already using the new cat flap. Highly recommended.

The service was really friendly

Really happy with my cat flap. The service was really friendly and they were very helpful to get it fitted before my holiday so my cat isn't cooped up until my cat sitter comes! Would use them again if I move.

Brilliant service, professional job

Brilliant service, professional job, highly recommend this company for Cat flap fitting.

Amazing customer service, super responsive and excellent finished work,

Cj provided SUCH a great service!!! After being let down by another provider, he had us measured up and cat flap fitted 3.5 days after initial contact. Amazing customer service, super responsive and excellent finished work, all of which is so rare these days!

An amazing, professional company that was a pleasure to deal with

An amazing, professional company that was a pleasure to deal with. The whole process from
Initial contact, to surveying, to fitting was simple and problem free. CJ and Dave fitted the cat flap in no time at all and provided a very friendly service. I would highly recommend this company.

I can't recommend them highly enough.

Excellent service. All of my email enquiries including providing a quote was done on a Sunday - I was impressed. The glazier arrived on time, really nice chap. Job done quickly, perfect fit. Really really happy with CAT Out of Glass. 
The microchip cat flap (Sureflap) is brilliant. Cats getting use to it from day one. CAT Out of Glass were cheaper than the pet shops and online prices I had checked. 
A brilliant company to deal with. I can't recommend them highly enough.

Great service. Would highly recommend!

CJ was friendly and flexible. Great service. Would highly recommend!

extremely helpful, friendly and efficient.

If you want a cat flap in your glass door look no further, this company are extremely helpful, friendly and efficient. Emails are answered straight away and Dave arrives to measure your door as soon as you need him. Followed a week later by your new pane of glass and cat flap!
Thank you CJ, Dave and Diana for being so great! Stormzy and Drake have mastered their new door already
Kindest regards,
Jo

Brilliant service from start to finish.

Brilliant service from start to finish. Polite, knowledgeable and friendly. Thank you

Really fantastic service! I

Really fantastic service! I wasn't sure they covered my area as according to their map, I appeared to be just under 10 miles out, but they were happy to give me a quote. Their 10 year guarantee on the glass was one of the swaying factors for us, and it was all carried out so quickly after payment. We got the microchip cat flap, and our two cats got used to in just a few hours. It wasn't hard to programme them (we watched the video recommended first), and we gave them no other option for going in and out of the house, so they HAD to use the cat flap. After a few days of this, we started opening doors again, and they continued to use the cat flap in conjunction with the doors without any problems (they know it's for them :D ). The cat flap itself looks fab - very neat. It only took half an hour to install into our UPVC frame and we haven't had any problems yet (touch wood). The team were very friendly, and all questions were answered quickly and concisely. I wouldn't hesitate to recommend Cat Out Of Glass. Thank so much! :)

I definitely highly recommend Out of a glass LTD

After contacting for a quote and meeting with CJ, he made the job quick, simple and easy to do and exactly what we wanted for our cats. He was very friendly, especially towards our fury friends who were interested in watching him put in their new cat flap and programme it for us to their chip. He was accommodating to our time and I definitely highly recommend Out of a glass LTD to anyone wishing to do this. Many thanks again :0)

Brilliant cat flap service.

Brilliant cat flap service. After being let down at the last minute by another firm Cat Out of Glass came round to measure and quote for the job quickly. The job was booked to happen in just a week and they completed the job (putting in a new double glazed unit with fancy cat flap, also plained our door which kept sticking) within an hour. Tidied up after themselves and were very friendly and helpful. Thanks!

The best company we could ever found

The best company we could ever found! CJ was professional and friendly and with his can-do attitude solved our problem. We had to install a cat flap in a double glazed sliding door (200cm x 150cm) and for the most companies, this was a NO NO job. CJ and Dave were brilliant and they weren't afraid or put off from the challenge. They have done everything with precision and on schedule. I would definitely highly recommend them to anyone looking to give freedom to their cat without the hassle. Happy cat, happy owners and a very big thank you to CJ and Dave!!!!

Highly recommend CAT out of glass

Really great work on the glass and despite it being a tough installation job CJ made sure it was done properly even though it meant staying quite a long time. Highly recommend CAT out of glass to anybody that needs a cat flap in double glazing, it's worth it!

Fast, efficient, friendly and I highly recommend them!

Fast, efficient, friendly and I highly recommend them! Thank you!

Would definitely recommend this service.

CJ was really helpful and totally flexible, coming out in the evening on both occasions (as I was local) in order to accommodate our working hours and turning the order round very quickly to get the flap fitted before we went on holiday. Would definitely recommend this service.

Absolutely brilliant and speedy service.

Absolutely brilliant and speedy service.

CAT out of glass replaced a glass panel of a double glazed door with a UPVC panel and installed a Sureflap cat flap.

We had been let down by 2 other businesses and needed a cat flap fitted urgently. We emailed CAT out of glass in the morning and within 4 hours they had been and gone and fitted the cat flap.

Dave did an excellent job and the door looks like it has always had the UPVC panel!

They were quick to respond to emails and were friendly and polite on the phone and in person. We would highly recommend.

Easy to contact, very helpful over the phone

Easy to contact, very helpful over the phone. Came over the follow day to do the job. CJ and colleague were absolutely brilliant. Replaced my existing cat flap with a microchip one, programmed it to my cat, and replaced my front door UPVC panel. They completed the job within 20 mins and were very professional. Prices for jobs are very reasonable, you wont find a better company to fit/repair or replace cat flaps! Highly recommended.

Highly recommended!

Very friendly and efficient service, good quality and a great price. Highly recommended!

Very impressed with your service and painless installation.

Very impressed with your service and painless installation.

Good Job

Top professional job.

Top professional job. Looks great. Don't go elsewhere! Cj was very friendly with great communication. Top Job lads!

Very, very highly recommended indeed. Look no further, cat lovers!

Very, very highly recommended indeed. Look no further, cat lovers!
I'm delighted and I'm telling all my friends. Very fast response, cheaper than expected. (And how often does one get to say that about tradespeple?) 
 They were conscientious, highly skilled, warm and friendly. With great communication throughout, the whole process was stress-free and jolly. Thank you to CJ for sharing invaluable info and experience, so I was confident with my choice. It was an absolute privilege watching Dave the master craftsman at work. 
The pusscat is loving it and gives you seven stars.

Fantastic service. I will definitely use again and confidently recommend this company.

I needed 3 double glazed units, I messaged Cj on line and even emailed me over weekend to check my requirements. Paid online, hand delivered some 4 days later.
Fantastic service. I will definitely use again and confidently recommend this company.

Very quick and professional service.

Very quick and professional service. CJ was willing to conduct the survey around my work schedule and was extremely courteous and professional. Less than a week between survey, getting the glass made and installation. Very pleased and would highly recommend. 

Measured and fitted with no hassle

Spoke to many companies whilst enquiring about getting a cat flap in a pane of glass and this one was by far the most helpful and informative. Measured and fitted with no hassle, now the hard part getting the kittys to use it ! Thanks CJ

Highly recommend this company,

Highly recommend this company, great service, great communication, great job! Cat flap was installed & Michael (cat) was inspecting it & out of it about 5 minutes later, one happy cat 

Very professional and reliable.

Very professional and reliable. CJ was very helpful and explained the process and cost. He turned up early to fit the cat flap and it was done in a flash with no mess. Highly recommended, thank you CJ

work was fitted around my busy schedule which made the job even easier to sort out.

We've been living with the bedroom window open for the last 6 months to allow our cat to go in and out of the flat.

One quick call to CAT out of glass and a week later we had a warm bedroom again.

We now have a sureflap small pet flap in our double glazed window (big cat). I am extremely pleased with the cost and the quality of work and communication was fast and friendly. The work was fitted around my busy schedule which made the job even easier to sort out.

I would not hesitate to recommend CAT out of glass to anyone.

Absolutely amazing service!

Absolutely amazing service! Cemlyn was very helpful, friendly and informative while we were negotiating the best way to go about our cat flap fitting which allowed us to make our decisions with confidence. Once he visited our flat to get the lay of the land, he provided information about not just our options (door or window) and the associated costs that each option may involve, but also about cat flap training and the benefits and downsides of the different types of flaps. He was very quick to reply to emails which meant that we could agree on a fitting date easily.
The actual fitting was done within 20 minutes, Dave was quick, efficient and it was a thrill to watch him at work with our single glaze door. Before we could even say Mission Impossible, he already had the cat flap in place.
At the affordable price they charged, they've provided a friendly, approachable, professional and skillful service which we couldn't have been more happy with. Can't recommend them enough and will definitely call them again if we need a flap fitted!

Much better price than I could find anywhere else!

Happy cat, happy owner... and for a much better price than I could find anywhere else!

So informative, reliable and friendly

Cemlyn, thank you so much for helping us out with Alice. So informative, reliable and friendly....the list goes on. She will miss your trainers! I can't recommend your company enough. Thanks again so much :)

Couldn't recommend these guys highly enough!

Couldn't recommend these guys highly enough! Really pleasant to deal with in arranging the fitting, and on the day itself, the installation was so quick and easy. Our cat has been on an enforced four-week lock-in because we have just moved house, but now he has his gateway to freedom, he's one very happy kitty! And I'm a very happy customer.

Stress-free cat flap fitting

Cemlyn and Dave provided a great, friendly service to us when fitting our patio single glaze door with a cat flap. Cemlyn was always quick on the email to answer our questions or to give us valuable advice so we could always make our decisions with confidence. Whether it was deciding to fit the flap in the window or attempt the door, or which cat flap type to go for, Cemlyn was always at hand to shower us with information, links and personal suggestions.

The fitting itself took Dave about 20 minutes altogether, he was quick, efficient and skillful, we felt that we are in good hand throughout the process. And all this at a fair and affordable price!

The guys were really friendly, professional and easy-going, so I would definitely highly recommend them to anyone and will definitely call them again if in need of a catflap!

Extremely friendly and efficient service - would definitely recommend!

Extremely friendly and efficient service - would definitely recommend!

Fantastic service, fitted around me

Fantastic service, fitted around me ,can't recommend enough, thank you

The service has been outstanding

I cannot rate highly enough, from the initial contact to installation of microchip cat flap this morning the service has been outstanding! Would highly recommend!

Great service and efficient, thorough and professional work