View Testimonials & Reviews for Clarence Street Dental

Review

Clarence Street Dental has served me well for years. Dr Bennett is one of the kindest people I have ever met, and I am always so impressed with how efficient and skilled she is. I trust her judgement and dental advice. Dr Michael Ling is also so skilled, direct with his approach and opinion. I also really have deep respect for how much the give back to the community. That really matters to me. Thanks to all of the hygienists and office staff too!

Review

I have always dreaded going to the dentist! So I put this visit off for 2 years and I knew it was going to be bad, I don't know why I put it off for 2 years, when every time I come here I remember how gentle they are with my teeth and gums but still extremely efficient! also unlike my old dentist, they did not make me feel bad about it! I had the sweetest most lovely dental hygienist tonight that smelt wonderful I have to add, come on we all know it, a stinky armpit in the face is one of the worst parts about getting your teeth done LOL. My children went to a different dentist they loved up until about half a year ago but I was not very impressed with their oral Care from them so we decided to bring them to my dentist here and my children love the staff and love the entertainment they have there. They have a photo booth, popcorn, tea and coffee. This time I left the dentist with not only clean teeth and appointment set to fix my damaged but also a heightened ego, I expected to feel awful about myself after finding out what I have done to my teeth but I actually feel better about myself than I have in a long time! So thank you staff!

Review

I've been going to this office for nearly 17 years. Always great service and the staff are friendly. The office is clean and clinical. The waiting area has toys and books to keep my children occupied. The dentists are very sincere and honest in providing care. No unnecessary procedures (or pressure). Billing is very convenient. They take care of making contact with my insurance provider after each visit. The best dental office in Brantford :D

Review

When it comes to dentist visits, I am sure there is no one out there that enjoys them, but I have to say I am probably one of the worst. I drive to the dentist office with white knuckles, even when I took my kids, knowing I would not be sitting in the chair myself. I will get migraines leading up to my appointments from the stress knowing the time is growing near for that cleaning once again. Well today I went to Clarence Street Dental for the first time as I just recently moved to Brantford. From the time I walked in the door, I was welcomed with a smile. Everyone made me feel so welcome. When I sat down in that chair, I was near tears from the fear of knowing what was about to happen, but thanks to Melanie, I can honestly say she created an enjoyable experience for me. Melanie made me feel so comfortable. We talked about my fears and she asked me for exactly what my expectations were for today's visit. She then walked me through step by step what she was doing, before actually doing it, so there were no surprises for me. I cannot thank her enough. I know I will still be timid on my next appointment, but I do know I will not be as fearful thanks to her. Thank you so much Melanie. I look forward to seeing you and the rest of the staff on my next visit.

Review

Clarence Street Dental is such a modern office and I feel right at home whenever I visit. The office is beautiful and always clean. I love the texts I get to remind me of upcoming appointments. Christie has cleaned my teeth for almost 20 years and treats me like family. She is very thorough and helps me keep my teeth healthy with products and brushes specific to my needs. D Gravett checked my teeth this visit and was friendly and informative. I wouldn’t go anywhere else.

Review

Clarence Street Dental is such a modern office and I feel right at home whenever I visit. The office is beautiful and always clean. I love the texts I get to remind me of upcoming appointments. Christie has cleaned my teeth for almost 20 years and treats me like family. She is very thorough and helps me keep my teeth healthy with products and brushes specific to my needs. D Gravett checked my teeth this visit and was friendly and informative. I wouldn’t go anywhere else.

Review

A lot of people don’t like going to the Dentist for a variety of reasons, me I don’t mind going, mainly because I know I’m in good hands when I do go. Clarence Street Dental Group is the best Dental facility I have ever visited. The staff are always friendly, engaging and personable; Not to mention their facility is stunning, from modern finishes, including their awesome grass wall, popcorn machine and selfie booth. If you’re in Brantford and looking for your next dentist, I would fully recommend making a appointment here.

Review

A lot of people don’t like going to the Dentist for a variety of reasons, me I don’t mind going, mainly because I know I’m in good hands when I do go. Clarence Street Dental Group is the best Dental facility I have ever visited. The staff are always friendly, engaging and personable; Not to mention their facility is stunning, from modern finishes, including their awesome grass wall, popcorn machine and selfie booth. If you’re in Brantford and looking for your next dentist, I would fully recommend making a appointment here.

Review

After breaking a molar, and being in excruciating pain, Clarence Street Dental was able to see me right away. I had no idea what was going to happen to my tooth, but thankfully they were able to fix it with a filling. They were amazing knowing that I was in pain, and made sure to ask me multiple times throughout the procedure if I was ok, or if I needed a break. I was very nervous going in, but I honestly felt nothing while they fixed it. Thanks again to the amazing staff at clarence street dental!!

Review

After breaking a molar, and being in excruciating pain, Clarence Street Dental was able to see me right away. I had no idea what was going to happen to my tooth, but thankfully they were able to fix it with a filling. They were amazing knowing that I was in pain, and made sure to ask me multiple times throughout the procedure if I was ok, or if I needed a break. I was very nervous going in, but I honestly felt nothing while they fixed it. Thanks again to the amazing staff at clarence street dental!!

Review

I have sensitive teeth which I have exacerbated with attritrion (grinding and high acidity). It's something I am self concious about, however CSD catered to my dental and customer needs with assigning me their most sensitive and delicate dentist who respectfully listened to my concerns, requests and suggestions while informing me of my options with extensive and reassuring information to support my decisions. When ever I would note sensitivity during proceedures their staff catered to my needs with additional numbing all the while inspiring confidence and assuring their high quality of work and service. Great work. Great customer service. Very informative. Clear passion and love for their work. Very friendly and comforting. Never pushy or rushed. Convenient hours (in my case always outside regular working hours). Fees within insurance coverage norms. Great well kept facilities. Not a single negative thing to say.

Review

I have sensitive teeth which I have exacerbated with attritrion (grinding and high acidity). It's something I am self concious about, however CSD catered to my dental and customer needs with assigning me their most sensitive and delicate dentist who respectfully listened to my concerns, requests and suggestions while informing me of my options with extensive and reassuring information to support my decisions. When ever I would note sensitivity during proceedures their staff catered to my needs with additional numbing all the while inspiring confidence and assuring their high quality of work and service. Great work. Great customer service. Very informative. Clear passion and love for their work. Very friendly and comforting. Never pushy or rushed. Convenient hours (in my case always outside regular working hours). Fees within insurance coverage norms. Great well kept facilities. Not a single negative thing to say.

Review

We have been patients with Clarence Street Dental for over 30 years. We started going to them when our children were small. I still have their first Dental office visit picture. The office was close to where we lived so I could walk there if I had to. But that’s not why I keep going to Clarence Street dental. I keep going because of the friendly employees and how comfortable I feel when I am there. I am so comfortable there that when Dr Ferrao works on my teeth I usually have it done without any freezing. He is very patient and very gentle when he works on your teeth. Always with a smile or a joke that makes the patient relax. Today was an appointment for cleaning my teeth. I had them cleaned with Dianne who is one of the Hygienists that work in the office. Every time I go to the office she will always stop to say hi. Dianne is always smiling and is very professional. The office is kid friendly; the kids can’t wait to have their teeth cleaned so they can get some popcorn out of the machine. Let’s face it we are all kids when it comes to certain things. Everyone who works at Clarence Street Dental is very kind and gentle. They take their time with each person that walks in the front door. You feel as though you are important to them. I would highly recommend Clarence Street Dental to everyone. I would highly recommend Clarence Street Dental to everyone. family. Kim Pitt

Review

We have been patients with Clarence Street Dental for over 30 years. We started going to them when our children were small. I still have their first Dental office visit picture. The office was close to where we lived so I could walk there if I had to. But that’s not why I keep going to Clarence Street dental. I keep going because of the friendly employees and how comfortable I feel when I am there. I am so comfortable there that when Dr Ferrao works on my teeth I usually have it done without any freezing. He is very patient and very gentle when he works on your teeth. Always with a smile or a joke that makes the patient relax. Today was an appointment for cleaning my teeth. I had them cleaned with Dianne who is one of the Hygienists that work in the office. Every time I go to the office she will always stop to say hi. Dianne is always smiling and is very professional. The office is kid friendly; the kids can’t wait to have their teeth cleaned so they can get some popcorn out of the machine. Let’s face it we are all kids when it comes to certain things. Everyone who works at Clarence Street Dental is very kind and gentle. They take their time with each person that walks in the front door. You feel as though you are important to them. I would highly recommend Clarence Street Dental to everyone. I would highly recommend Clarence Street Dental to everyone. family. Kim Pitt

Review

I recently had a cleaning with Trina. She always does a great job. Her cleanings are gentle and leave my teeth feeling very clean. She takes time to talk about any questions and concerns I may have. Everyone I met on my visit was very friendly and it feels like family. It is very bright, clean, and professional office. The front desk area looked new to me and it was very nice. Would recommend this office if you are looking for any service they provide. I have been a patient at Clarence Street Dental for quite a while now. I have always had top notch service from every single staff member. The office is beautiful and very up to date. My latest appointment was with Trina for a cleaning. She did an excellent job as always and is very pleasant and knowledgeable. I recently had an implant done with Dr Ling and am so happy to have a tooth where I was missing one.

Review

I couldn't agree more in regards to all the positive comments. The staff at CSD is the best of the best. I have NEVER in the 35 years that I have been going to this office (Dr. S. Ling was my first dentist) have I ever known anyone of the staff to be grumpy, rude, or unprofessional. The whole staff are friendly and kind and eager to help you in any way. You are made to feel comfortable and like family from the minute you walk in. Aurora was at the reception this morning with her very lovely smile, which certainly puts customers at ease. This Dental Group goes out of their way for their customers and community. I am always recommending this dental office to people looking for dental care. Hands down...CSD....YOU ROCK!!! G PS: Free dental clinic on Saturday May 12 for those that need dental care but do not have the funds to pay.

Review

I couldn't agree more in regards to all the positive comments. The staff at CSD is the best of the best. I have NEVER in the 35 years that I have been going to this office (Dr. S. Ling was my first dentist) have I ever known anyone of the staff to be grumpy, rude, or unprofessional. The whole staff are friendly and kind and eager to help you in any way. You are made to feel comfortable and like family from the minute you walk in. Aurora was at the reception this morning with her very lovely smile, which certainly puts customers at ease. This Dental Group goes out of their way for their customers and community. I am always recommending this dental office to people looking for dental care. Hands down...CSD....YOU ROCK!!! G PS: Free dental clinic on Saturday May 12 for those that need dental care but do not have the funds to pay.

Review

I have been a patient of Dr. Ling and associates since the age of 5. The staff at Clarence St has always been very pleasant, knowledgeable and always perform with the utmost level of professionalism. I was in for my regular scheduled cleaning this week and I must say it was the most pleasant experience I've ever had at the dentist! My hygienist Naomi always does a great job, always smiling and is very professional. I had the joy of having Bella the poodle join me during my cleaning! I was told visits the office to help those who may be nervous about having dental procedures done. Although I am not a nervous person when it comes to dental work (I love coming in for my cleanings!), being able to cuddle and pet Bella while having my cleaning done was a pure joy! I hope to see her again my next visit. By far the best dental office in town!

Review

I have been a patient of Dr. Ling and associates since the age of 5. The staff at Clarence St has always been very pleasant, knowledgeable and always perform with the utmost level of professionalism. I was in for my regular scheduled cleaning this week and I must say it was the most pleasant experience I've ever had at the dentist! My hygienist Naomi always does a great job, always smiling and is very professional. I had the joy of having Bella the poodle join me during my cleaning! I was told visits the office to help those who may be nervous about having dental procedures done. Although I am not a nervous person when it comes to dental work (I love coming in for my cleanings!), being able to cuddle and pet Bella while having my cleaning done was a pure joy! I hope to see her again my next visit. By far the best dental office in town!