Hello! I am writing to thank the customer service of Creative Printers of London. Thank you all for your time in the order of my Foilcraft Hot Foil Stamping Machine. I spent a lot of time writing to be sure of the information (different countries, different, currencies and language :) ..) and you have always treated me with a lot of kindness. And this I value 100%. Inform you that I am very happy with the browning machine. In the future I will ask you for another larger typeface (the one I have is small). Thanks a lot for everything. Your customer service is EXCELLENT. I wish many companies were like that. I send a big hug to the whole team from Spain. THANK YOU ! María Gordon Undosclick! Fotografía
After much research and deliberation we purchased our ribbon printer from CPL back in 2010 and can say it was a very wise purchase, with help and support from these guys we now have a thriving business. We can't fault these guys however if they could relocate their business northwards we could give them a 6 star rating :)
Jeff and Eddie were really helpful and supportive during the buying process answering all my questions in great detail. They also followed up promptly afterwards when I was in need of some support. Shipping was fast and efficient and I was very pleased with my purchase today of the FoilCraft 4x3. The machine heats up quickly and is very easy to use. I also ordered two sets of Type and was very happy with the quality of these.
Highly recommend. Eddie especially was extremely helpful from start to finish of the sale of one of their foil stamping machines. Communication was clear, fast and very helpful. Will be purchasing more machines from them in future.