Jose installed a 2-car Clopay door with Liftmaster door opener in 2005. I called him in October 2021 to replace one of the broken door springs. He came in 2 days and replaced 2 door springs, lubricated all of the rollers, and hinges and tightened every bolt of the garage door and greased the Liftmaster track ... ALL in 40 minutes! Outstanding, Professional work!! I recommend Family Prestige Doors to install and service all garage door installations.
I have had a problem with my garage door which made it impossible to open or close and was causing other damage to the door segments. I contacted Luis via Facebook and he responded within an hour, he was also able to come to me same day which is rare in itself. He did not try to upsell me or sell me a new door when I didn't need it. He very quickly diagnosed the problem and once we discussed what was involved went right to work and had the door fixed better than when I first moved in, all in just over an hour. Very fair pricing, respectful and a nice person to talk to as well. If you need garage door repair or installation, don't bother chasing the hit and miss guys, this family run business is all you need. I'm glad I found them when I did.
Found Family Prestige Doors Nov. 2013 via Angie's list when Jose removed/replaced original garage door (house built in 1940) Over the years, he has consistently provided excellent tune up servicing (replace rollers, springs, backup battery) responding quickly to appts and on the day of servicing, he has always updated me of any delays. I highly recommend this company for its line of high quality products but most of, Jose has a pleasant personality, is respectful of my property, reliable and honest.
I called. A human answered. He came out the next day and fixed my garage door. He was here on time, friendly, and professional. The door is working well. I recommend this company. I intend to use these guys whenever I need garage door service.
Superb service. Answered my call reference to garage not closing and came out immediately accessed the situation and provided options for repair. Once I decided I wanted a new door install. The door was installed and it looks and work beautifully. Highly recommended if you are in need of professional and quality garage door service.
Many thanks to Prestige for the excellent job of installing my new garage doors and garage openers. The price was competitive and workmanship excellent. The doors also complied with the Homeowner’s Association guidelines. Another plus. I recommend this company highly.
HIGHLY RECOMMEND - HIGHLY RECOMMEND - I asked Jose to install a brand new Chamberlain® Next-Gen Wi-Fi® Garage Door Opener. He is a very honest businessman and a real pleasure to deal with. He turned up on time. Installed in the time he said it would take. He offered to service the existing door and its rollers etc which it turns out was badly needed, and in the end left me with a door that is whisper quiet. I had no idea how much quieter it would be. Jose had all the parts he needed and even ran an extension chord and completely cleaned up - leaving what felt like a brand new garage. I HIGHLY RECOMMEND Jose.
I have high praise for Family Prestige Garage Doors! I have used Jose (and his team) many times, from garage door tune-ups, a new garage door, and a replacement on my door opener.
In every interaction, I have been treated in a friendly, honest, and professional manner. He and his team take the time to explain the problem, and different solution options so I can make an informed decision that fits my budget and needs.
I would highly recommend this company to anyone needing garage door services and will definitely continue using them in the future.
I am very pleased withthe entire process for the installation of a new garage door and system in my home. My odd-sized garage door was quickly assessed by the tech and the installed door is a perfect fit. The installation techs were on time and efficient. They installed the new door and system, educated me on the operation, and cleaned up all traces of my old door and the work they'd accomplished in a matter of hours.
I am 100% customer satisfied. I was impressed with the efficiency and professionalism both Nelson Banya and Jose Sandoval displayed. They made a commitment and fulfilled it. The installation came earlier than scheduled and my garage door was back in action sooner than anticipated. I was very pleased with the results. They were honest and sincere. Many thanks for a job well done.
Once again, Family Prestige fails to disappoint! The outstanding customer service, great products, professionalism, & wearing PPE to protect all parties goes above and beyond! I have recommended them in the past and will continue to recommend this company. Thank you!
Jose Sandoval did an excellent job installing two new garage doors. He cleaned up very well, and sealed with caulk all the way around the new seals. The doors are perfectly aligned and VERY quiet. The doors have been working well, and I am very pleased.
"Over the past three years José Sandoval and Family Prestige Doors did a wonderful job of installing two commercial roll up doors for our church in Fort Washington, Md. José and his team of professional technicians were extremely professional, trustworthy, and nice. In addition to installing new commercial roll up doors, they did a professional job of reattaching metal wall panels on one our buildings that had been damaged due to severe storms. Jose’ quickly responded to our questions and has always been happy to help us in meeting our needs. We highly recommend him and Family Prestige Doors. We are incredibly happy with our commercial roll up doors.
Thank you so much for your service and expertise in helping to resolve problems we have had
This note is to let you know we are very pleased with the work done by your firm to fix our garage door and install a new garage door opener.
The technician, Luis, was very professional, courtesy and efficient. He did a great job and took the time to explain how the remotes, keypad and locking mechanisms worked. He completely cleaned up the area and ensured all the old parts were removed.
José and Family Prestige Doors did an amazing job installing our beautiful garage door in our Capitol Hill home. José was extremely professional, trustworthy, and nice. He quickly responded to our questions and was always happy to help. We highly recommend him and Family Prestige Doors. We are very happy with our garage door. Thanks again Jose!
Jose Sandoval is very professional. Straight forward as to what needs to happen, so that you will have the best garage door that is right for you. Very polite, respectful, extremely knowledgeable on garage door/openers. Great work, but most importantly, he is concerned that his customer is always happy . Thank You ????
AMAZING JOB !!! was referred by my longtime friend, Thomas Alderman called Jose he came over was on-time explained repair vs new I immediately was impressed with his knowledge and his up front honest approach. I ordered a new door he texted me at 10:00 PM said his installer could be here 12:00 - 1:00 tomorrow I was shocked !!! Boom he was on time and did an AMAZING JOB explained the new door all the set up it was the best deal ever ! I would HIGHLY recommend Family Prestige Doors these guys are TOP SHELF !!!
Outstanding job by Jose! My garage doors needed adjusting and maintenance. Jose was very professional, knowledgeable, patient with my questions and very reasonable on price. I will call Family Prestige for service from this day forward! Great job!