Any future work will be awarded to US Restoration without reservations.
InSite Real Estate hired US Restoration to perform fire restoration services and could not have been more pleased with the results. Everything was completed ahead of schedule and we received daily progress reports with pictures. Wayne and his crew had many obstacles to overcome and resolved each of them flawlessly. I highly recommend US Restoration.
President and Chief Executive Officer FPM Heat Treating
Wayne and his team did a professional and thorough job and were a pleasure to work with every step of the way. They made a very difficult situation a little more bearable. We would gladly engage US Restoration again should the need arise as they are an extremely professional and well run organization.
Our third day in our brand new house started with finding that our washing machine’s hose had come loose and leaked water from our laundry room to our master bedroom. Chad with US Restoration was recommended to me VIA a Facebook tag. He called me, and arrived at our house within 20 mins. A few mins after arriving, he had the damaged carpet padding removed, and started the air movers and dehumidifier to dry out our baseboards and carpet. 3 days later, everything was dry and picked up. The next week our carpet was put back to normal.It feels like it never happened. Very prompt and thorough service. Very appreciative of the great service.
Wayne, the work USR did was excellent, and we are honored for you to use our school as a story for a job well done! Reading this your narrative of the flood stirred up many of the emotions that I felt the first days after the flood. I remember how relieved I was to hear your comforting words when we first drove onto campus. I recall you saying, ‘Darlin, I promise you we can make this better.’ You have kept that promise and far exceeded our expectations.
The work that has been completed by your team in our recovery efforts has put a smile on many faces. Not only members of our mill, but from across the company when they see the improvement that has been made.
Your staff’s dedication to customer satisfaction is evident in how they conduct themselves and perform their work, and I know our team is thankful we were able to partner up with your company. We have not been disappointed. I am glad you and your team felt like you were a part of our team.
It has been a real pleasure working with you. You have always been responsive no matter the time of the day or where you may be. I very much appreciate your professionalism…Please feel free to use me for a reference for any future work.