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Rouse & Co. Independent Funeral Directors

10 Forestdale Shopping Centre
Croydon England , CR0 9AS
United Kingdom
0208 651 0544
rouseandcofunerals@gmail.com
www.rouseandcofunerals.co.uk

Review

My family and I would like to thank Mark for all his service. We had to change funeral director because the first one let the family down. Mark stepped in and our sister was put to rest the way she deserved. Mark was so accommodating to our need, my 92 year old mother has adopted Mark. I recommend Rouse & Co. One again thank you Mark for every thing
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Review

5 stars isn't enough! From the first meeting with Mark he made us feel at ease welcome and heard he met our needs and more. The atmosphere alone in the funeral directors was a warm lovely place. Mark excelled every time we had a question or problem. Honestly couldn't thank you all enough. You've been our rock last week or so couldn't thank you enough! Just wish I could give you more stars. Thank you for being you and provided an outstanding service for a very loved man he would be smiling down knowing he had the best send off ever! Will highly recommend thank you all again ever so much from Jason, Julie and the Smith family
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Review

Rouse and co from meeting mark for the first time he met more than our needs even walking into the funeral Directors it’s was bright warm had a lovely feel about the place was patient kind and willing to do anything to provide the perfect send off for a loved one! Despite being in a pandemic he done an excellent job was always there when we needed him did not rush us with anything excelled in every way! Everyone made sure the day ran smoothly and it did couldn’t thank you all enough honestly! From the bottom of the smith families heart thank you so much ???? highly recommend five stars isn’t enough to give ROUSE & CO thank you ever so much!
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Review

Outstanding company. Nothing was too much trouble. It might seem a little distasteful to talk about cost, but Rouse & Co offered a superb service for substantiallly less than three other firms quoted. Sarah Port, our celebrant, was also wonderful. Thank you all so much. Our Uncle’s ‘Send off’ was just perfect.
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Review

Arranging a funeral for your loved one Is daunting enough, but organising funerals for my Mum and Aunt, within a week of one another, during the COVID-19 pandemic was such an emotional time. Mark Rouse was so understanding and arranged everything with such dignity and diligence, taking all the pressure off me. I am so grateful to him and his 5* company. I would certainly recommend Rouse & Co to my friends and family.
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Amazing from first phone call to last hanshake

Mark, his wife and team made this extremely difficult time a little easier, from the first phone call mark made me feel at ease and then on meetjng him he explained every detail clearly and precisely, with such a huge amount of care, he made everything seem possible and made all our requests a reality and i felt the cost was very reasonable, the florist ge recommended did an excellent job and the horse and carrige were perfect, just what my mother in law wanted. I would highly recommend mark and his team just make the initial phone call and you’ll see why it was an easy choice to go with Rouse & Co independant funeral directors. Thank you so very much
, Croydon, London

Absolutely wonderful

Absolutely wonderful people. They made everything so relaxed personal and friendly. I can't thank you enough for everything you did for us. Xxxx
, New Addington, Surrey

Thank You So Much.

I wanted to thank Rouse & Co for the outstanding service provided following the sudden and unexpected death of my brother just before Christmas. Mark understood our needs and requirements perfectly and discussed all the options available to us. He was particularly helpful in dealing with the Coroner on our behalf. The service provided by Rouse & Co exceeded our expectations in all areas. We felt that nothing was too much trouble and would have no hesitation in recommending them to provide a first class and dignified service and at very difficult time.
, Dartford, Kent

Other Funeral Directors should take note and follow Mark and Carrie Ann's professionalism!

In nightmare circumstances of suddenly losing my much missed wife Cindy of 37 years,from an acute cardiac arrhythmia;caused by marfan syndrome,also as a mother to our three children,and nanny to our four grandchildren, Mark was compassionate,caring,understanding,patient and professional;all qualities you need and should expect;when you are going through such sad times. We were able to see my wife in their chapel of rest when we wanted;after work and at weekends,and the day itself ran smoothly. Carrie Ann Mark's wife complimented him perfectly;from the few times I saw her;but it was mainly Mark who communicated with me. The recent pre Christmas remembrance service conducted by a local vicar was touching;for all relatives who lost a loved one in 2018. The vicar blessed the Christmas tree,and I attached little personal messages to Cindy from myself,our children,and our grandchildren too;a nice touch;again instigated by Mark and Carrie Ann. Thank you Mark and Carrie Ann;you certainly deserve more than your five star rating;you are good people;I endorse you,and fully recommend you!
, Sanderstead, South Croydon.

Perfect

The service from Mark and the team was impeccable. They helped and guided us through the whole process and arranged all the details to perfection. Nothing was too much trouble and they were always on hand to answer every query. And they are lovely people to deal with. Thank you, Rouse & Co.
, Fleet, Hampshire

First Class

Mark and Carrie-Anne handled my mother’s funeral a few weeks ago. I cannot speak highly enough of the care, professionalism and all round brilliant job they did. They took all the worry out of the arrangements which was such a comfort at a really difficult time. On the day itself - Mark and his team were immaculate and it all went like clockwork. They instilled well founded confidence and really cared about my mum. Of course - funerals aren’t cheap - but I think the cost was straightforward and competitive. I am still in touch with them and aftercare has been great. Thanks very much to them.
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Sincere gratitude & thanks

Mark,Please accept our sincere gratitude for the dignified & respectful funeral you carried out for our dear mother Lily Emmanuel. Our heartfelt thanks for your kindness & impeccable service.God blessEmmanuel family
, New Malden, Surrey

Thank you

Mark,We just wanted to express our sincere gratitude for everything you did for us regarding mom's funeral. At such a difficult and emotional time, your professionalism approach made things so much easier to bear and we were, and still are truly touched. You organized everything so well.Thank you so much.Kind regards,Raji & Shemara
, Whitby, ON

Thank you

Mark,We just wanted to express our sincere gratitude for everything you did for us regarding mom's funeral. At such a difficult and emotional time, your professionalism approach made things so much easier to bear and we were, and still are truly touched. You organized everything so well.Thank you so much.Kind regards,Raji & Shemara
, Whitby, ON

Review

Virgil Leher reviewed Rouse & Co Independent Funeral Directors — 5 starFebruary 18 at 7:45pm · 

Rouse & Co are a Professional,Friendly,accommodating team who are very understanding and willing to help at short notice.They were efficient I would certainly recommend them to anyone who is looking for caring,patient,pleasant,reliable Funeral Directors…….Simply outstanding !
, Croydon, Surrey

Review

Great service and lovely people, would happily recommend Rouse & Co to friends and family.
, Forestdale,Croydon, Surrey

Review

Rouse & Co are excellent, they offer a friendly and very professional service when you need it most.
, Croydon, Surrey

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Great family run business truly professional.
, Sutton, Surrey

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They are great we're so helpful,kind and compassionate. Would highly recommend them to others. X
, Orpington, Kent

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Wonderful service for my Grandmother, very helpful and respectful. Thank you
, Pembroke, Wales

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Absolutely second to none service. Compassionate and caring. Mother-in-law's funeral was conducted beautifully. Would recommend this Company with no hesitation.
, Orpington, Kent

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Amazing service! Lovely compassionate and very very helpful. Would 100% recommend
, Maidstone, Kent

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amazing caring people understanding and supportive
, Warlingham, Surrey

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The service they give is excellent. They helped us so much with my aunt's funeral. I would highly recommend them to everyone.
, Thornton Heath, Croydon