We asked Jim for a couple of feature walls in our living room and bedroom, and he was always available to discuss designs and estimates. We have gone through several ideas and discussed with him Jim pros and cons, he was great in providing guidance throughout the whole process.
We showed him pictures of how we wanted and he was able to match it and the final result was even better than what we thought!!!
He was also precise with the schedule and cleaning, everything was as planned and no extra at the end of the job.
We are very satisfied and we'll definitely go to him for our flooring and staircase projects!
We had Jim and his team work on renovating our living room, dining room, and our family room this year, and words cannot express the quality of work and outcome we were shown when completed. Every single detail in each room was amazing, and then tie in the final design touch that Georgia did, took the rooms to a whole new other level. His sense of details makes the old look brand new! We would highly recommend Jim for any job in your home as you will not be disappointed.
Working with Jim and his team was a pleasure. I had Genuine Floor Service install hardwood flooring in all my bedrooms in my new house. The material quality was excellent and the service was great. He was there when he said he would be there and the job was finished when Jim said it would be finished. Excellent!!
We recently moved into a new house and we asked Jim to help us put in new hardwood upstairs in the house, and to match the existing hardwood that was already there. Jim did an excellent job matching the hardwood and the flooring across whole house looked completely consistent. Jim and his team were very professional to work with and delivered a high quality installation. We’d recommend them for sure!
Jen & Mike B.
Jim, Gus and Steve at Genuine were all awesome and were some of the best trades we encountered during our major main floor renovation. They did a perfect job installing our light oak hardwood floors and refinishing our staircase! They also finished the job in the timeframe they had indicated. I would recommend them without any hesitation whatsoever and will use them for all hardwood/staircase needs in the future!
We were very impressed with the quality of service...they showed up on time every day and finished the job within the time frame given...a very clean and tidy job with a great attention to detail.
We are very happy with our new staircase and would highly recommend Genuine Floor Service in the future...Great job guys!!...Thanks