Great experience with tech, Jose V. he was very professional and fast when resolving my issue. He was very knowledgeable and answered all of my questions, without any hesitations and I never felt rushed when speaking to him. I would definitely use this company again for all of my technical problems.
If you work in customer service, the chances are Hardwired Technologies would be part of the definition. I own a private investigation company and I thought my computer had crashed or was hacked with sensitive information. I called Hardwired Technologies during the Corona crisis and without thinking twice a team of experts responded and corrected the compromise issues that had occured with my computer. Hardwired Technologies I owe you big time. Thank you for your quick response and Proffesionalism.
Efficient appropriate assistance with personal guidance and teaching.
Staff is able to follow simple directions and minimize system breakdown by errors and misuse.
Jose is proactive and dependable. He established a maintenance schedule and I do not need to reach out. It is one less think that I must remember and can instead focus on my primary task. Providing medical care.
In addition, I feel Jose knows the workings of my electronic medical records and the multiple bridging aspects better than the company that is dedicated to maintaining the program. Dedicated system to report problems, timely followup , familiar discussions that take the anxiety out of what went wrong
How anyone could function and maintain the efficiency of their office with out a well managed company suc as Hardwired technologies is beyond my understanding.Jose has made my life simpler by removing entirely the burden of my tech systems, he speaks to the vendors involved ,and removes the worry and anxiety from my day. His performance is consistently above and beyond. I give my highest recommendation to this company. Its hard to describe what this team does entirely, I provide the disaster or breakdown and the team provides the solutions.
Jay is highly professional, knowledgeable, hard working, always accessible.
He addressed a wide range of needs for my medical practice, including researching and transitioning to a new office management system, training staff, reconfiguring and updating hardware.
Highly recommend his company for all of your computer needs!