Very courteous very polite a gentleman quality performance on time. Smiled and was very kind.
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Professional technicians that do high quality work. Very fast responsive time to my problem.
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This company is AMAZING! They are always on time, do great work, and are responsive to answer any questions or concerns. The staff is very friendly and professional. They are the best!
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Replaced HVAC system with a high quality product at a very good price. Assessment, system recommendation, pricing, and installation were very professional and prompt.
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James and Son delivered excellent service from start to finish. They made the entire process easy and pain free. David and his crew were very professional, on time and easy to work with. They did a great job! We would Highly recommend them to anyone need HVAC work done.
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Your technicians were professional, informative, and friendly. Great job!
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James and son have maintained our units for several years. Great service. But the units were old and when it came time to replace them, Jamie worked hard to arrange the time and price that worked for us. Very professional service. Very happy with them and would highly recommend them.
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Great company to work with. I had 4 units replaced at my place. They were the best price option in the area, despite getting a few quotes from other companies and recommendations. James and son installed it quickly and helped save money by combining crane rental with my neighbors. The other companies either over-quoted me or didn't want to tackle the job.
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James & Sons installed a new HVAC unit for me and did a wonderful job. Professional, courteous, knowledgable, and very thorough, I would highly recommend them to anyone.
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The James and Son team provided fast and quality service. I would recommend them from any HVAC-related services.
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These guys were clean, fast, efficient, provided great products and the lowest price of 4 contractors. They were 10 stars!!!!!!
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They're prompt and professional, I'll be using them from now on for all my HAVAC needs
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James & Son recently installed one of our 2 HVAC systems at our house in Carolina Beach. They gave us a good price and worked with us on an install date that was convenient for us. The installers were very professional, took time, right when they got there, to put down plastic and paper, to protect our carpet and flooring, all the way up to the 2nd floor closet, where the system was being installed. They showed us how to use the new thermostat, and made sure it was connected to the wifi and TCC app, so we can remotely control the system. We were happy with how the install went, and would recommend them.
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They are great and have been here several times already. When our heat or AC goes out they come right away on the same day. Wonderful customer service.
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From the very first phone call to ask for an estimate to the completion of the job, James & Son was terrific! They did everything they said they would do and then some. They were reliable, professional, personable, and did a fine job of cleaning up after the job was complete. I cannot say enough about how pleased we are with the job they did for us installing new duct work! I give them my HIGHEST recommendation without reservation or hesitation. The fact that they are a local business only adds to our satisfaction.
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From the very first phone call to ask for an estimate to the completion of the job, James & Son was terrific! They did everything they said they would do and then some. They were reliable, professional, personable, and did a fine job of cleaning up after the job was complete. I cannot say enough about how pleased we are with the job they did for us installing new duct work! I give them my HIGHEST recommendation without reservation or hesitation. The fact that they are a local business only adds to our satisfaction.
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From the very first phone call to ask for an estimate to the completion of the job, James & Son was terrific! They did everything they said they would do and then some. They were reliable, professional, personable, and did a fine job of cleaning up after the job was complete. I cannot say enough about how pleased we are with the job they did for us installing new duct work! I give them my HIGHEST recommendation without reservation or hesitation. The fact that they are a local business only adds to our satisfaction.
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We determined after purchasing our 1998 home in April, 2020, that we would upgrade some of the systems upfront. After Hurricane Dorian caused one of the two heat pumps to blow a fuse, we called James and Son Heating and Cooling to come repair that unit. They responded in a very timely manner and we discussed the age of our system with Dave, the owner of the company. We decided to replace the whole system with state of the art heat pumps and programmable thermostats. The James and Son team was timely, professional, neat and honest. Jamie, who handles administrative issues, including billing and scheduling, was similarly responsive at every step of the way. We could not have asked for a more positive experience and we have signed with the company for future maintenance.
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We determined after purchasing our 1998 home in April, 2020, that we would upgrade some of the systems upfront. After Hurricane Dorian caused one of the two heat pumps to blow a fuse, we called James and Son Heating and Cooling to come repair that unit. They responded in a very timely manner and we discussed the age of our system with Dave, the owner of the company. We decided to replace the whole system with state of the art heat pumps and programmable thermostats. The James and Son team was timely, professional, neat and honest. Jamie, who handles administrative issues, including billing and scheduling, was similarly responsive at every step of the way. We could not have asked for a more positive experience and we have signed with the company for future maintenance.
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Service and professionalism was incredible on both our repair issue with our main system and they also installed a new mini-split system in our bonus room. They solved a difficult repair problem on our main system. They also installed a mini-split system that if we knew how great it was we would have done it sooner. Top notch service on both issues. Highly recommend them to anyone needing HVAC service, installation or maintenance.
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Service and professionalism was incredible on both our repair issue with our main system and they also installed a new mini-split system in our bonus room. They solved a difficult repair problem on our main system. They also installed a mini-split system that if we knew how great it was we would have done it sooner. Top notch service on both issues. Highly recommend them to anyone needing HVAC service, installation or maintenance.
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Service and professionalism was incredible on both our repair issue with our main system and they also installed a new mini-split system in our bonus room. They solved a difficult repair problem on our main system. They also installed a mini-split system that if we knew how great it was we would have done it sooner. Top notch service on both issues. Highly recommend them to anyone needing HVAC service, installation or maintenance.
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The installation went very smoothly and was completed in 2 days. Dave James & his crew were professional, courteous, careful, efficient and competent. Communication was excellent.
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The installation went very smoothly and was completed in 2 days. Dave James & his crew were professional, courteous, careful, efficient and competent. Communication was excellent.
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The installation went very smoothly and was completed in 2 days. Dave James & his crew were professional, courteous, careful, efficient and competent. Communication was excellent.
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Awesome family owned company. Prompt, honest, and so polite.
They get the job done! Best HVAC in town! I recommend to all.
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My wife and I bought our home in Wilmington , NC about 18 months ago. Our real estate agent recommended James & Son Heating & Cooling Inc to replace one of our two air conditioners that needed replacing before we moved in. They did a great job with that unit. So when we needed the other unit replaced this year, we turned to them again. They are a family owned business with a lot of experience. They are very professional, did and did a great job communicating with us throughout the entire process. I especially loved the followup after the installation to make sure everything was operating up to expectations. I would rate them A+ for customer service.
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My wife and I bought our home in Wilmington , NC about 18 months ago. Our real estate agent recommended James & Son Heating & Cooling Inc to replace one of our two air conditioners that needed replacing before we moved in. They did a great job with that unit. So when we needed the other unit replaced this year, we turned to them again. They are a family owned business with a lot of experience. They are very professional, did and did a great job communicating with us throughout the entire process. I especially loved the followup after the installation to make sure everything was operating up to expectations. I would rate them A+ for customer service.
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My wife and I bought our home in Wilmington , NC about 18 months ago. Our real estate agent recommended James & Son Heating & Cooling Inc to replace one of our two air conditioners that needed replacing before we moved in. They did a great job with that unit. So when we needed the other unit replaced this year, we turned to them again. They are a family owned business with a lot of experience. They are very professional, did and did a great job communicating with us throughout the entire process. I especially loved the followup after the installation to make sure everything was operating up to expectations. I would rate them A+ for customer service.
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Best HVAC place in Wilmington in my opinion. Jamie is quick to every email and text! Thank you for always giving great service!
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Best HVAC place in Wilmington in my opinion. Jamie is quick to every email and text! Thank you for always giving great service!
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Best HVAC place in Wilmington in my opinion. Jamie is quick to every email and text! Thank you for always giving great service!
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Very good quality of work, at an excellent price. I would highly recommend James & Son over any company in this area...
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Excellent service and professional!
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Very good quality of work, at an excellent price. I would highly recommend James & Son over any company in this area...
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Excellent service and professional!
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Very good quality of work, at an excellent price. I would highly recommend James & Son over any company in this area...
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Excellent service and professional!
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Absolutely , loved dealing with this small family owed company- Personalized and caring folks-who do what they say!
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Absolutely , loved dealing with this small family owed company- Personalized and caring folks-who do what they say!
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Absolutely , loved dealing with this small family owed company- Personalized and caring folks-who do what they say!
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I am so glad that I found James and Sons Heating & Cooling to replace my HVAC...Totally professional group...I would highly recommend this company...
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I am so glad that I found James and Sons Heating & Cooling to replace my HVAC...Totally professional group...I would highly recommend this company...
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FIRST..I AM NOT A PERSON WHO TAKES THE TIME TO FILL RESPONSES OUT FOR CUSTOMER SERVICE UNLESS IT IS IMPECCABLE...FROM FINDING THE RIGHT SYSTEM FOR OUR NEEDS, SCHEDULING, INSTALL AND FINISH, I WAS VERY IMPRESSED. I LIKED THAT THEY TOOK PRECAUTIONS NOT TO DIRTY MY CARPET AND HOME EACH DAY THEY WERE HERE, THEY COMPLETED ON TIME, THEY WALKED US THROUGH HOW TO OPERATE THE SYSTEM AND EVEN CAME BACK OUT WHEN WE FORGOT WHAT THEY SHOWED US. EVERYONE WAS PROFESSIONAL AND MY HOUSE IS FINALLY COMFORTABLE AFTER 12 YEARS OF LIVING HERE. THE OWNERS ARE GENUINE PEOPLE WHO REALLY CARE FOR THEIR CUSTOMERS AND THEIR COMMUNITY. I HAVE HEARD OF SEVERAL INSTANCES WHERE THEY HAVE HELPED PEOPLE LESS FORTUNATE GET THROUGH A MECHANICAL CRISIS NOT CARING WHEN OR IF THEY WOULD GET PAID BUT THAT SOMEONE WAS HELPED. THANK YOU JAMES & SON!!!
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FIRST..I AM NOT A PERSON WHO TAKES THE TIME TO FILL RESPONSES OUT FOR CUSTOMER SERVICE UNLESS IT IS IMPECCABLE...FROM FINDING THE RIGHT SYSTEM FOR OUR NEEDS, SCHEDULING, INSTALL AND FINISH, I WAS VERY IMPRESSED. I LIKED THAT THEY TOOK PRECAUTIONS NOT TO DIRTY MY CARPET AND HOME EACH DAY THEY WERE HERE, THEY COMPLETED ON TIME, THEY WALKED US THROUGH HOW TO OPERATE THE SYSTEM AND EVEN CAME BACK OUT WHEN WE FORGOT WHAT THEY SHOWED US. EVERYONE WAS PROFESSIONAL AND MY HOUSE IS FINALLY COMFORTABLE AFTER 12 YEARS OF LIVING HERE. THE OWNERS ARE GENUINE PEOPLE WHO REALLY CARE FOR THEIR CUSTOMERS AND THEIR COMMUNITY. I HAVE HEARD OF SEVERAL INSTANCES WHERE THEY HAVE HELPED PEOPLE LESS FORTUNATE GET THROUGH A MECHANICAL CRISIS NOT CARING WHEN OR IF THEY WOULD GET PAID BUT THAT SOMEONE WAS HELPED. THANK YOU JAMES & SON!!!
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We've used James & Son several times. They've always been very responsive and very knowledgeable! Great customer service!
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It was a pleasure doing business with James & Son. They do outstanding work and are very reliable. I am a very satisfied customer! Thanks guys!
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We've used James & Son several times. They've always been very responsive and very knowledgeable! Great customer service!
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It was a pleasure doing business with James & Son. They do outstanding work and are very reliable. I am a very satisfied customer! Thanks guys!
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We've used James & Son several times. They've always been very responsive and very knowledgeable! Great customer service!
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It was a pleasure doing business with James & Son. They do outstanding work and are very reliable. I am a very satisfied customer! Thanks guys!
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James & Son is a reliable, honest locally owned small business. They take great care of their Clientele. I use their Service for both Business & Residential- and have nothing but positive feedback!
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James & Son is a reliable, honest locally owned small business. They take great care of their Clientele. I use their Service for both Business & Residential- and have nothing but positive feedback!
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James & Son is a reliable, honest locally owned small business. They take great care of their Clientele. I use their Service for both Business & Residential- and have nothing but positive feedback!
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On time, quality job and attention to detail was great. Everything I expected from a grade A company. Would recommend James & Son to anyone needing HVAC replacement or service.
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On time, quality job and attention to detail was great. Everything I expected from a grade A company. Would recommend James & Son to anyone needing HVAC replacement or service.
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On time, quality job and attention to detail was great. Everything I expected from a grade A company. Would recommend James & Son to anyone needing HVAC replacement or service.
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They will always be my first call with HVAC issues. Because of our experience with their customer service, I also know it will be the only call I will have to make. They will respond promptly and resolve the issue quickly. Their service also saved us a lot of $$$ on the electric bill.
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They will always be my first call with HVAC issues. Because of our experience with their customer service, I also know it will be the only call I will have to make. They will respond promptly and resolve the issue quickly. Their service also saved us a lot of $$$ on the electric bill.
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I have used David and his team several times and have never been disappointed. Quality service at a fair price.
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Over the top , quick, professional service !!! 2 new units at my home and they maintain my business units. Very reasonable price and you get what you pay for !!!!!
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I have used David and his team several times and have never been disappointed. Quality service at a fair price.
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Over the top , quick, professional service !!! 2 new units at my home and they maintain my business units. Very reasonable price and you get what you pay for !!!!!
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I have used David and his team several times and have never been disappointed. Quality service at a fair price.
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Over the top , quick, professional service !!! 2 new units at my home and they maintain my business units. Very reasonable price and you get what you pay for !!!!!
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Extremely responsive, knowledgeable, punctual and professional. David met with me, gave me several options and detailed the pros and cons of each. I am so appreciative of his honesty, integrity and knowledge. I would highly recommend and will definitely use again.
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Very well.they were pleasant and efficient
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Very precise and punctual. Friendly throughout the entire process and gave me a fair price.
Would definitely call again and recommended.
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Great Professional
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Great and as promised
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They did great. After the hurricane last year. We had to get our ac unit replaced. We are very
thankful for there help!
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We had several companies come out to investigate issues with our gas pack HVAC. They kept patching but nothing was working. We were getting moisture in the house. Finally we asked our warranty company for a different opinion. They came out and solved the issue. Found all of the problems and replaced our unit through the warranty and helped walk us through it every step of the way. Always reachable, courteous and thorough. We highly recommend them.
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Very professional, quality work, budget friendly, and provided service on scheduled time.
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Friendly, helpful technicians.
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Dave tried to keep my old system alive but alas it was too far gone. They installed a new, bigger system and arranged for a decent payment plan. I recommend them to all my friends and family. Jamie, the boss is a sweetheart!
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nothing to complain about. super professional
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Summer season check
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arrived on time, exactly as scheduled. performed service as requested, finished on time. Helped me to evaluate additional HVAC cooling options , and reprogrammed my thermostat to better suit our schedules. Definitely will hire them again, excellent service, excellent value for price.
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James and Son installed a mini-split system for us in a difficult installation and did a magnificent job of installing our system. They were very accommodating and made several visits to insure the system could be installed properly. I would surely use them again.
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David was very professional and fixed our AC quickly. He explained the issues and what was
needed to get it working properly.
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Great!! I highly recommend James and Son!
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They arrived promptly - diagnosed the problem quickly and completed the repairs in a timely
manner.
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Very well Would certainly recommend
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Job was done quick and professionally
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Their work is great! Did work in a timely manner and left a clean work area Would definitely use again
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They replaced the whole hvac unit did great job , but they also have repaired my old unit in the past always excellent work !
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We had to wait for a part but once it came, the job went quickly; and I was very impressed at how well they took care of their employees, providing tents to shelter them from the sun.
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Great,completed as promised,Easy to work with kept me advised of work progress.
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These guys are super-responsive and GREAT at what they do! So glad I found them!
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Awesome guys do a great job
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Great customer experience. Really nice folks, and they were able to narrow down the time frame for their arrival to do the work to an hour or so. Most companies tell you they’ll come within a period of time, usually ranging around 4 hours. To me, this is unacceptable and James & Son were able to take care of it within the hour that they said they would.
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Very good No problems
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They were AWESOME!!! As soon as we realiized that the air in our house was not working, they had someone out there that day fixing it
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Very well. Good installation.
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They came out during the 4th of July and put freon in our air conditioner to keep us cool until
they could come back and put in a new unit. They were very professional and cleaned up
before they left.
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Great customer service and very professional. Highly recommended!
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on time and not over priced. excellent service.
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James and Son is awesome. Great work, great customer service; fair and honest and
competitive pricing.
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It went great. David and his crew were very professional and when they were done
everything was cleaned up as if they were never there.
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They did great very responsive!
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Excellent service, and fair rates. Would definitely call again.
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As usual everything went fine. On time, efficient, and overall review of the condition of the units up
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James and Son was a breath of fresh air. After dealing with a home warranty company for 8
years I called James and Son. They were Honest fast and affordable. The work they did was
amazing. I haven’t had any issues on anything they have worked on.
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We have used James and Sons for years, both at our home, and at our businesses. THEY ARE AWESOME!! David and his guys are the best, I would recommend them to anyone for your HVAC needs. Professional, experienced, and determined are just a few superlatives that describe this great company.
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Honest & Trust Worthy. They are the first company we call!
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James and Sons did an excellent job with our new construction house. Kept a very clean work environment, showed up when expected and gives excellent customer service. Will definitely use on future jobs.
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the only company I ever call or suggest to others.. Good service.. and good people..!!
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On time and super friendly!
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Very professional
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I wouldn’t trust my HVAC needs to anyone else! They are professional, courteous, and trustworthy. They truly care about their customers which is hard to find. David figured out the issues we were having and fixed it quickly after having another company give us the run around. I can’t say enough about these guys! Thank you for keeping us cool!
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Outstanding, very professional and corrected it the first time.
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I am very happy with the system they installed. They were professionals.
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I own six rental units in Wilmington, plus my personal house. James & Son has worked on several units and have installed 3 new units. I am thoroughly pleased with their quality service and their charges are more reasonable than the larger hvac companies in town that I used to use. Would strongly recommend James & Son for all hvac needs
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They were wonderful! On time and excellent work as well as polite and professional!
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Professional, honest & always been able to help!!! 5 stars all the way!!!
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if you need a down to Earth heating and air crew that care about the customers needs first James & Son Heating and Cooling Inc. is the company to make that happen! The owner David has been doing HVAC for 20+ years so he knows how to get the job done!!!
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Excellent customer service from the office to the techs. They do great work and always show up when they say they will.
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Excellent customer service from the office to the techs. They do great work and always show up when they say they will.
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Excellent customer service from the office to the techs. They do great work and always show up when they say they will.
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Amazing service and the most courteous people. Just recently got a new unit installed and they were prompt and professional every step of the way. Will most definitely recommend to everyone I know! Thank you!
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Amazing service and the most courteous people. Just recently got a new unit installed and they were prompt and professional every step of the way. Will most definitely recommend to everyone I know! Thank you!
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Amazing service and the most courteous people. Just recently got a new unit installed and they were prompt and professional every step of the way. Will most definitely recommend to everyone I know! Thank you! 5 stars!
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Really trust these people with my HVAC. I use them for maintenance yearly. They also replaced most of my ductwork and helped get temps balanced for all...
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Very professional and friendly. Great prices and thorough work. Honest and accommodating. Highly recommend!
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Very professional, approachable, and knowledgeable. Thank you so much!!!!!!
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David and his company James and Son did an awesome job installing a new unit in our home. They were prompt, friendly and polite and did a great job cleaning up after themselves. Even the inspector complimented them later on their work. They will be the ones I call from now on. Thanks
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Love them. Great group of guys. Honest and dependable.
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All employees are very professional and very knowledgeable about their job. Highly recommend Dave and his team! My husband and l will be using them for any future A/C service needs.
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Can't say enough about how meticulous and professional these guys are. We are so glad we called James and Son!
Thank you Dave!
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They came last minute right after the Hurricane! Found out the problem quickly and ordered the part for me! Note this was all commercial work for my business and they were fantastic!! Didn't cost as much as I expected it to cost!
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They came last minute right after the Hurricane! Found out the problem quickly and ordered the part for me! Note this was all commercial work for my business and they were fantastic!! Didn't cost as much as I expected it to cost!
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They came last minute right after the Hurricane! Found out the problem quickly and ordered the part for me! Note this was all commercial work for my business and they were fantastic!! Didn't cost as much as I expected it to cost!
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Awesome
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I am very thankful that James and sons heating and cooling was able to help when I had a emergency situation. My air unit went out on Friday morning and the house was getting hot . My mom who is staying with me is under hospice care and bed ridden could not be moved . I was extremely worried how I was going to keep my mom comfortable . James and sons called me with a cancaellation so they were able to come out and fix ASAP !! I’m so grateful for their quick response and they fixed it right away . Thank you again
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Dave of James & Son Heating and Cooling Inc. replaced the compressor in my unit today and for a very reasonable price. (I had been quoted a ridiculous price by another company who also misrepresented what was wrong with the compressor and the extent of the problem). Dave is so professional and knowledgeable. He found the issue quickly and went out of his way to educate me on what had gone wrong and what was needed to fix it. He replaced the compressor and went the extra mile to make sure the unit was functioning properly. I highly recommend Dave and James & Son!
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I was given James & Son as a recommendation from a coworker and I'm glad I went with them. Genuinely good folks here. Glad to work with them and will be recommending them to others.
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I was given James & Son as a recommendation from a coworker and I'm glad I went with them. Genuinely good folks here. Glad to work with them and will be recommending them to others.
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I was given James & Son as a recommendation from a coworker and I'm glad I went with them. Genuinely good folks here. Glad to work with them and will be recommending them to others.
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I was given James & Son as a recommendation from a coworker and I'm glad I went with them. Genuinely good folks here. Glad to work with them and will be recommending them to others.
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David J. and his team are amazing! They showed up earlier than expected, fixed the problem and had my heat going in record time. In addition, they also fixed my smoke alarm. Not only are they professional and nice, their staff goes above and beyond customer expectations. Thank you so much for a job well done!!
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My house is soooo cold, thank you!! I Highly recommend this company!!!
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After several companies worked on our Gas Pack, James and Son was the only one to diagnose the true problem and moved swiftly & worked tirelessly to help us with the home warranty company for a full replacement that was needed. Very professional and always on time. Delivered excellent customer service and would highly recommend this company. Wouldn't use anyone else.
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After several companies worked on our Gas Pack, James and Son was the only one to diagnose the true problem and moved swiftly & worked tirelessly to help us with the home warranty company for a full replacement that was needed. Very professional and always on time. Delivered excellent customer service and would highly recommend this company. Wouldn't use anyone else.
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After several companies worked on our Gas Pack, James and Son was the only one to diagnose the true problem and moved swiftly & worked tirelessly to help us with the home warranty company for a full replacement that was needed. Very professional and always on time. Delivered excellent customer service and would highly recommend this company. Wouldn't use anyone else.
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After several companies worked on our Gas Pack, James and Son was the only one to diagnose the true problem and moved swiftly & worked tirelessly to help us with the home warranty company for a full replacement that was needed. Very professional and always on time. Delivered excellent customer service and would highly recommend this company. Wouldn't use anyone else.
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After getting estimates from many local companies and recommendations from friends, my husband decided to go with James & Son. David James is a trustworthy man who is highly educated in HVAC and very experienced. We couldn't be any happier with his service and professionalism.
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David was recommended by a friend of my daughter - could not be any happier with the service and professionalism displayed during the service call. After analyzing our system - David said that it was performing quite well for its age. He suggest a cleaning of both coils and we agreed since it had been quite a while since either coil had been cleaned.
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There's no one I trust more to handle my heating and AC needs! The very best description I can give is: professional, witty, knowledgeable, funny, kind, all around wonderful family. Knowing the James' is one of life's little treasures! to work with! Seriously, call them now!
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There's no one I trust more to handle my heating and AC needs! The very best description I can give is: professional, witty, knowledgeable, funny, kind, all around wonderful family. Knowing the James' is one of life's little treasures! to work with! Seriously, call them now!
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There's no one I trust more to handle my heating and AC needs! The very best description I can give is: professional, witty, knowledgeable, funny, kind, all around wonderful family. Knowing the James' is one of life's little treasures! to work with! Seriously, call them now!
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There's no one I trust more to handle my heating and AC needs! The very best description I can give is: professional, witty, knowledgeable, funny, kind, all around wonderful to work with. Knowing the James' is one of life's little treasures! Seriously, call them now!
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There's no one I trust more to handle my heating and AC needs! The very best description I can give is: professional, witty, knowledgeable, funny, kind, all...
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People are always looking for honest trust worthy tradesman, and I can say with 110% certainty that David is by far one of the best people around!! Support local small business and give him a call!
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I highly recommend this company for your HVAC needs!! Dave James is a trust worthy man who is also highly educated and experienced in all things HVAC. Ladies, call Dave if you want someone who will not only treat you with respect but will also only do what needs to be done, all at a competitive price! It doesn't get any better than that!
