Kevin did a great job installing the new fan in our den. Quality product, quality installation. It was a real challenge as the room is on the third level on that side of the house. Between working in the room, going up into the attic and having a long walk to get to the outside wall/roof he was a busy guy. Very neat and clean as well. We are very happy with his work. Thank you Nichols Heating and Cooling for all the help you have given us for many years now.
Our furnace had smelly issues. Kevin and David installed our new Carrier furnace without a glitch. They were here on time, very professional, and answered all our questions (we had many!) They cleaned up the area where our old furnace was, and left the area better than it was! I'd recommend Nichols easily! They do good work!
Evan did an outstanding job for my husband Ron and I. My husband had only exceptional comments once Evan was finished which is phenomenal because he complains or chases most workers away. Haha Thanks so much Evan for your super professional manner and wonderful work!!
Great Service, affordable and professional as needed.
Evan replaced and installed a new hot water heater in our home today. Excellent workmanship on the install. Very happy with the new product. Evan is a very conscientious, hard working and knowledgeable young man. Very personable and professional. We are very happy with service provided by Nichols today and with with a special priority that saved us from water damage in our lower level.
David did a great job installing our Carrier air conditioner unit. I've been doing business with Nichols since 1985 when Therm Nichols installed a furnace in our new home in Ortonville. Over the years I've found their employees to be friendly and helpful.
Tim provided a clear analysis of our problem and promptly delivered an estimate to repair. Evan completed the install while updating me during the process of his progress. Work area in and outside our building was cleaner than when he arrived. Tim and Evan were very professional during the entire repair. I was not sold something, but our problem solved. It is a pleasure doing business with Nichols every time. Outstanding service.
I have been a customer for several years and continue to be impressed by Nichol’s professionalism, high quality standards, and commitment to customer service throughout their staff. Their exceptional service started 5+ years ago with a new furnace installation after our old furnace suddenly failed during the start of the cold winter season. Since that time I have needed a couple repairs (still under warranty) and have scheduled some regular maintenance checkups. Each appoint was handled thoughtfully and with attention to detail throughout the entire process, from the initial phone call to the onsite service call by their skilled technicians. They were recommended to me because of their solid reputation and they show every sign of working every day to make sure they continue to live up to it.
Nichols Heating is very professional and the work that they do is second to none! Evan is so knowledgeable and explains everything you need to know about what he is doing. I appreciate a company that communicates with you, shows up when they say they will be there and does the project in the timeline that was expected. I would recommend Nichols Heating and especially Evan to anyone looking for excellent work to be done. Thank you Nichols and Evan, from one very satisfied customer.
I usually don’t post negative things on social media but I have to because if I can prevent anyone else from dealing with this company then it is worth it!!
Nichols Heating and Cooling is the worst company I have ever worked with!!! Do NOT use them!!!!! From their rude customer service, unsafe installment of furnace, gas leaks, misleading ploys costing thousands of dollars, sketchy employees that come to your house, to then wanting to charge me to fix the unsafe issues that they did incorrectly in the first place “when it fits on the schedule”!
Thank you to Kevin, Randy, and Dave for solving all the installation errors of a previous contractor. It meant the world to have this trusted company examine, replace wrong parts, and completely reinstall our unit to good working order. Thank you Nichols Heating and Cooling.