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Nichols Heating and Cooling

Dixie Highway,5690
Waterford Township Michigan , 48329
United States
248-623-6628
evanwyoung1@gmail.com
https://www.nicholsheating.com

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I cannot stress how thankful I am for Nichols. They are incredibly professional and knowledgeable, any questions you have they will answer and in a way that you will be able to understand. This is my first home and the house was built in the early 1950s and I don't believe had seen a new unit since the late 70s from when an addition was done. Evan came in to change out the original furnace with a fantastic new Luxair unit, and Randy when giving me the quote initially made a great recommendation to move it into the attic from the garage where I now do not need to worry about hearing it from the living room, love it. They also worked with me to move my appointment up for the AC part of the install when I had originally had set it for June to just now in late April since I was getting a little worried that the high temperatures were coming fast. Once again with the AC install a great recommendation was made regarding where the coolant and other lines should go to remain out of sight that I would never had thought of. They really went the extra mile too when it turned out the second attic access to my house was annoyingly blocked by a gas line overhead, Evan was able to go in-between the trusses to get to the other part of the original non addition portion of the house to finish the job. I cannot stress enough how happy I am with them and would give them 100 stars if I could.

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Very cool company. The Customer Service Representative was awesome. The installer, David, answered all my questions. Happy to recommend them.

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Excellent service and professionalism! David did an excellent job! Randy provided options and knowledge. They take care of their customers. Highly recommend.

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Randy is a good human, I would recommend him any time.

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We have always received experienced, friendly service from Nichols Heating & Cooling for both our furnace & air conditioner, and called them straightaway when a new furnace was needed. Ray came out for the install and all went well. Will continue using Nichols for our heating/cooling needs.

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If your looking for an excellent boiler repair or replacement put Nichols on your list. Boiler experts are hard to find Nichols exceeded all expectations. Did an awesome job replacing my boiler and Kevin the Service Tech was as good as they get!!! Thanks for everything!!!

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Oh my goodness- I cannot rave enough about Randy and Evan. These gentleman are kind, caring, and knowledgeable professionals that made me feel comfortable asking questions! My heat went out on a Friday night, and Evan made it over with a half hour of calling. Both Randy and Evan repaired my heat quick, while also explaining everything to me! I am so thankful that they answered my call so late on a weekend night, and was able to get my heat back up and running! Ya'll have earned my business forever!

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Randy and his crew are TOP NOTCH. Evan are tech was knowledgeable, Friendly and FAST on getting us up to speed when your furnace stopped working. The new install is working just GREAT. A great company to do business with. HIGHLY RECOMMENED

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Although we are very happy with the experience replacing our water heater (David-Tech), and Stacy (Office), we requested an Energy Star rated unit, and were assured, by (David) that all State water heaters Nichols installed were Energy Star rated, and our State G6-50-BRT was as well. Not true, after the install we discovered that it was only .62 UEF efficient, costing $720/year to operate. Over 10 years the operating cost between an Energy Star rated unit we thought we were getting and the one that was installed amounts to $1000-$2000 difference. Had we been given the actual UEF, and the substanital increase in operating costs over the life of the unit, we would have not purchased this unit from Nichols.

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never got a call back so I really can't rate them.

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your man ray was great, courtesy, did a great job. I will recommend your company to friends and family. Thanks so much

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Best around

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Best around

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Way over priced

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Way over priced

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Way over priced

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We just had a new boiler installed. Everyone at Nichols has been great through the whole process. Samantha did a great job communicating with us every step of the way and went above and beyond to keep us informed. David, the installer was professional, timely, friendly and clearly knew what he was doing. Randy, the owner has been wonderful. He is very professional, honest, friendly and sincere. Their prices were very fair compared to the competition. They did what they said they were going to do each step of the way. We will use them from now on for any heating and cooling needs and I would highly recommend them to anyone. Thanks to the team at Nichols!!

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We just had a new boiler installed. Everyone at Nichols has been great through the whole process. Samantha did a great job communicating with us every step of the way and went above and beyond to keep us informed. David, the installer was professional, timely, friendly and clearly knew what he was doing. Randy, the owner has been wonderful. He is very professional, honest, friendly and sincere. Their prices were very fair compared to the competition. They did what they said they were going to do each step of the way. We will use them from now on for any heating and cooling needs and I would highly recommend them to anyone. Thanks to the team at Nichols!!

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I have to say it was a pleasure to work with this company, From Randy the owner to David who came out and worked on my Heater Unit. I will definitely refer them to my friends and would look no further when it comes to having a professional company as Nichols come to your home. Thank you making this such a easy process. Linda Bass

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I have to say it was a pleasure to work with this company, From Randy the owner to David who came out and worked on my Heater Unit. I will definitely refer them to my friends and would look no further when it comes to having a professional company as Nichols come to your home. Thank you making this such a easy process. Linda Bass

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I'm very happy with the new boiler Nichols installed. My service pro Kevin did a great job of making sure everything kept clean while he worked and explained how everything worked when he was done.

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I'm very happy with the new boiler Nichols installed. My service pro Kevin did a great job of making sure everything kept clean while he worked and explained how everything worked when he was done.

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These guys are the best. Hard to explain it all in one post. Hard to find a company like this these days.

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These guys are the best. Hard to explain it all in one post. Hard to find a company like this these days.

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These guys are the best. Hard to explain it all in one post. Hard to find a company like this these days.

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We first used Nichols about 30 years ago. Recently our 25 year old a/c ent out. Tim was prompt, explained the problem (compressor died) and the cost of repair vs replacement, and the warranty of both choices. A few days later Tim and Kevin removed and replaced the old unit with a new Luxaire - and it came with a 10 YEAR WARRANTY. Great work, came right on time (even called to tell me they were on the way), and the took the old one with them. So happy!

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We first used Nichols about 30 years ago. Recently our 25 year old a/c ent out. Tim was prompt, explained the problem (compressor died) and the cost of repair vs replacement, and the warranty of both choices. A few days later Tim and Kevin removed and replaced the old unit with a new Luxaire - and it came with a 10 YEAR WARRANTY. Great work, came right on time (even called to tell me they were on the way), and the took the old one with them. So happy!

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We first used Nichols about 30 years ago. Recently our 25 year old a/c ent out. Tim was prompt, explained the problem (compressor died) and the cost of repair vs replacement, and the warranty of both choices. A few days later Tim and Kevin removed and replaced the old unit with a new Luxaire - and it came with a 10 YEAR WARRANTY. Great work, came right on time (even called to tell me they were on the way), and the took the old one with them. So happy!

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Nichols Heating and Cooling has provided us with consistently reliable service since 1996 when they were recommended to us to check out the furnace in our new house. Honest, professional and responsive to our HVAC needs. Most recently Kevin installed a new Carrier furnace with some recommended upgrades suggested by Randy. Fast, efficient installation. Kevin reviewed the new devices added and answered all of our questions. The office took care of submissions for the rebates that applied to our job. Working with Nichols has been quick and easy. Consider Nichols to be a good value for the product quality and high level of service provided.

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Nichols Heating and Cooling has provided us with consistently reliable service since 1996 when they were recommended to us to check out the furnace in our new house. Honest, professional and responsive to our HVAC needs. Most recently Kevin installed a new Carrier furnace with some recommended upgrades suggested by Randy. Fast, efficient installation. Kevin reviewed the new devices added and answered all of our questions. The office took care of submissions for the rebates that applied to our job. Working with Nichols has been quick and easy. Consider Nichols to be a good value for the product quality and high level of service provided.

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Nichols Heating and Cooling has provided us with consistently reliable service since 1996 when they were recommended to us to check out the furnace in our new house. Honest, professional and responsive to our HVAC needs. Most recently Kevin installed a new Carrier furnace with some recommended upgrades suggested by Randy. Fast, efficient installation. Kevin reviewed the new devices added and answered all of our questions. The office took care of submissions for the rebates that applied to our job. Working with Nichols has been quick and easy. Consider Nichols to be a good value for the product quality and high level of service provided.

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Randy and Evan are the best men you would ever want to meet,let alone have them fix /replace and issues you may have!

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Very nice people and very helpful

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Very nice people and very helpful

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Very nice people and very helpful

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Thanks Nichols team for making sure we are being serviced on a regular basis. It's saved us a ton of money already!

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Thanks Nichols team for making sure we are being serviced on a regular basis. It's saved us a ton of money already!

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Thanks Nichols team for making sure we are being serviced on a regular basis. It's saved us a ton of money already!

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Don't waste your time here . Broken AC after 3.5 years, Bought both new AC and furnace package, 9000$. Their service came and detected leak inside the house and fixed and filled with coolant charged me 480$ and totally missed major leak on outside. AC ran for a day. On return visit they told me new coil in AC needed would cost another $1700 for labor and new coolant. Asked to speak to owner who still hasn't called me back. Total money grab , horrible customer service.

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Don't waste your time here . Broken AC after 3.5 years, Bought both new AC and furnace package, 9000$. Their service came and detected leak inside the house and fixed and filled with coolant charged me 480$ and totally missed major leak on outside. AC ran for a day. On return visit they told me new coil in AC needed would cost another $1700 for labor and new coolant. Asked to speak to owner who still hasn't called me back. Total money grab , horrible customer service.

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Don't waste your time here . Broken AC after 3.5 years, Bought both new AC and furnace package, 9000$. Their service came and detected leak inside the house and fixed and filled with coolant charged me 480$ and totally missed major leak on outside. AC ran for a day. On return visit they told me new coil in AC needed would cost another $1700 for labor and new coolant. Asked to speak to owner who still hasn't called me back. Total money grab , horrible customer service.

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AC went out Friday...during 90 degree temperatures. Struggled to get anyone to answer their phone, let alone get an appointment to look at the AC. Nichols was good enough to come out the same day. Fixed it in under 30 minutes. Fair price. HIGHLY recommend them.

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Our furnace went out on a pretty good cold spell. Randy the owner was out right away they had a new furnace up and runing withnin 24 hours. David completed the job and there service was fantastic and the price was right.

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Our furnace went out on a pretty good cold spell. Randy the owner was out right away they had a new furnace up and runing withnin 24 hours. David completed the job and there service was fantastic and the price was right.

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Our furnace went out on a pretty good cold spell. Randy the owner was out right away they had a new furnace up and runing withnin 24 hours. David completed the job and there service was fantastic and the price was right.

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Jason installed our new air conditioner. It was a very hot day 90 degrees and he was very polite, shared with us his previous service as he was a new installer at Nichols. He was on time explained work he was doing and answered all of our questions. A job well done and as usual we thank you Nichols for great service and value.

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Jason installed our new air conditioner. It was a very hot day 90 degrees and he was very polite, shared with us his previous service as he was a new installer at Nichols. He was on time explained work he was doing and answered all of our questions. A job well done and as usual we thank you Nichols for great service and value.

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Jason installed our new air conditioner. It was a very hot day 90 degrees and he was very polite, shared with us his previous service as he was a new installer at Nichols. He was on time explained work he was doing and answered all of our questions. A job well done and as usual we thank you Nichols for great service and value.

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Nichols installed a new AC and water heater. My 1955 house has a very small closet area in which to work. Kevin did a great job! Will always recommend Nichols!

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Nichols installed a new AC and water heater. My 1955 house has a very small closet area in which to work. Kevin did a great job! Will always recommend Nichols!

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Nichols Heating and Cooling has been the only company that we have used for the past eighteen years. Would highly recommend using them and they fulfill all of the requirements of a trustworthy company.

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Nichols Heating and Cooling has been the only company that we have used for the past eighteen years. Would highly recommend using them and they fulfill all of the requirements of a trustworthy company.

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Nichols Heating and Cooling has been the only company that we have used for the past eighteen years. Would highly recommend using them and they fulfill all of the requirements of a trustworthy company.

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Kevin installed our new furnace. He was very courteous and did a clean, professional job. Answered all my questions and showed me the problem with the old furnace. I will contact them with any future heat/AC needs

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Kevin installed our new furnace. He was very courteous and did a clean, professional job. Answered all my questions and showed me the problem with the old furnace. I will contact them with any future heat/AC needs

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Great service, clean , courteous, dependable. I have used Randy and team for 25 plus years. Highly recommend.

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Very professional, clean, neat & done in timely manner. Very happy right now, time will tell

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Very professional, clean, neat & done in timely manner. Very happy right now, time will tell

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Very professional, clean, neat & done in timely manner. Very happy right now, time will tell

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I just recently had a new furnace installed. I am very pleased with the professionalism from the lady who answered the phone and scheduled the appointment, to the person who inspected my old furnace, Tim to the person who installed my new furnace, David. Everyone was nice; their service was of the highest quality!! I have utilized this company for several years. They had serviced my previous home. They also installed my central air in my current home several years ago and recently they replaced my furnace. I will continue to use them. Thanks

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I just recently had a new furnace installed. I am very pleased with the professionalism from the lady who answered the phone and scheduled the appointment, to the person who inspected my old furnace, Tim to the person who installed my new furnace, David. Everyone was nice; their service was of the highest quality!! I have utilized this company for several years. They had serviced my previous home. They also installed my central air in my current home several years ago and recently they replaced my furnace. I will continue to use them. Thanks

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I just recently had a new furnace installed. I am very pleased with the professionalism from the lady who answered the phone and scheduled the appointment, to the person who inspected my old furnace, Tim to the person who installed my new furnace, David. Everyone was nice; their service was of the highest quality!! I have utilized this company for several years. They had serviced my previous home. They also installed my central air in my current home several years ago and recently they replaced my furnace. I will continue to use them. Thanks

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Fantastic company and service. They did not try to talk us into anything we did not need. Great pricing. Everyone is very friendly and helpful from talking to people on the phone to the young man who did our installation. David was great. Very professional and thorough. I will be recommending this company to all of my friends and family.

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We had a new furnace and AC put in by David. Great experience and I appreciate the time taken to show me all the work done and what maintenance needs to be done going forward. Thanks!

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We had a new furnace and AC put in by David. Great experience and I appreciate the time taken to show me all the work done and what maintenance needs to be done going forward. Thanks!

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We had a new furnace and AC put in by David. Great experience and I appreciate the time taken to show me all the work done and what maintenance needs to be done going forward. Thanks!

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We only trust Nichols with our HVAC!! They replaced our A/C unit this past summer, great price, GREAT value, and super professional!

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We only trust Nichols with our HVAC!! They replaced our A/C unit this past summer, great price, GREAT value, and super professional!

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We only trust Nichols with our HVAC!! They replaced our A/C unit this past summer, great price, GREAT value, and super professional!

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It is very hard to find a company with the integrity, professionalism and kindness like Nichols Heating & Cooling. We thought our furnace was out on a Saturday and called for service. Tim was kind enough to respond, we found that it was a power issue and when we called him to cancel he insisted to come by anyway just to check. He found that we had a low voltage problem. The issue was resolved and peace of mind was restored because of Tim. Thanks to everyone at Nichols who are a part of this outstanding team.

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It is very hard to find a company with the integrity, professionalism and kindness like Nichols Heating & Cooling. We thought our furnace was out on a Saturday and called for service. Tim was kind enough to respond, we found that it was a power issue and when we called him to cancel he insisted to come by anyway just to check. He found that we had a low voltage problem. The issue was resolved and peace of mind was restored because of Tim. Thanks to everyone at Nichols who are a part of this outstanding team.

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It is very hard to find a company with the integrity, professionalism and kindness like Nichols Heating & Cooling. We thought our furnace was out on a Saturday and called for service. Tim was kind enough to respond, we found that it was a power issue and when we called him to cancel he insisted to come by anyway just to check. He found that we had a low voltage problem. The issue was resolved and peace of mind was restored because of Tim. Thanks to everyone at Nichols who are a part of this outstanding team.

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Nichols Heating & Cooling installed our new furnace and we couldn’t be happier. Randy was very professional and took the time to explain and answer our questions in regards to a new furnace vs a new heat exchanger and the quote. Samantha in the office was very responsive to schedule install as well as following up on the rebates and answers to a few additional questions we had. David our service pro (installer) was professional and cared for our home as if it was his own. Before he left, David took his time and went over the new furnace, humidifier, filters and the invoice. These 3 people exemplify great customer service and would recommend to our friends and family!

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Nichols Heating & Cooling installed our new furnace and we couldn’t be happier. Randy was very professional and took the time to explain and answer our questions in regards to a new furnace vs a new heat exchanger and the quote. Samantha in the office was very responsive to schedule install as well as following up on the rebates and answers to a few additional questions we had. David our service pro (installer) was professional and cared for our home as if it was his own. Before he left, David took his time and went over the new furnace, humidifier, filters and the invoice. These 3 people exemplify great customer service and would recommend to our friends and family!

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It got too 43 in our house and it was coldest day on record. We called Nichols and they were on it. Super happy with the service.

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It got too 43 in our house and it was coldest day on record. We called Nichols and they were on it. Super happy with the service.

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After having another local contractor leave me hanging for weeks -showing up on our scheduled date (after waiting for the opening for an entire month) and completing no work and putting our remodel a month behind schedule, I hired Nichols to relocate a baseboard heater. They sent out Kevin and he was extremely polite, professional, and knowledgeable. It took an entire day to complete our tedious task (thankful for spring like weather in the beginning of February) and Kevins hard work is greatly appreciated. I would highly recommend Nichols with Kevin as part of their team.

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After having another local contractor leave me hanging for weeks -showing up on our scheduled date (after waiting for the opening for an entire month) and completing no work and putting our remodel a month behind schedule, I hired Nichols to relocate a baseboard heater. They sent out Kevin and he was extremely polite, professional, and knowledgeable. It took an entire day to complete our tedious task (thankful for spring like weather in the beginning of February) and Kevins hard work is greatly appreciated. I would highly recommend Nichols with Kevin as part of their team.

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After having another local contractor leave me hanging for weeks -showing up on our scheduled date (after waiting for the opening for an entire month) and completing no work and putting our remodel a month behind schedule, I hired Nichols to relocate a baseboard heater. They sent out Kevin and he was extremely polite, professional, and knowledgeable. It took an entire day to complete our tedious task (thankful for spring like weather in the beginning of February) and Kevins hard work is greatly appreciated. I would highly recommend Nichols with Kevin as part of their team.

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Nichols heating has a great future with the excellent service Evan provided. My faith in honorable skilled tradesmen has been restored, what a class act. Thank you Evan and your entire company.

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Nichols heating has a great future with the excellent service Evan provided. My faith in honorable skilled tradesmen has been restored, what a class act. Thank you Evan and your entire company.

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Pricey but great customer service and they work with the average handyman or woman( no license required for what I did).

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Pricey but great customer service and they work with the average handyman or woman( no license required for what I did).

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Kevin did a great job installing the new fan in our den. Quality product, quality installation. It was a real challenge as the room is on the third level on that side of the house. Between working in the room, going up into the attic and having a long walk to get to the outside wall/roof he was a busy guy. Very neat and clean as well. We are very happy with his work. Thank you Nichols Heating and Cooling for all the help you have given us for many years now.

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Great company with great service. We recommend Nichols Heating and Cooling for all your heating and cooling needs.

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Great company with great service. We recommend Nichols Heating and Cooling for all your heating and cooling needs.

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Our furnace had smelly issues. Kevin and David installed our new Carrier furnace without a glitch. They were here on time, very professional, and answered all our questions (we had many!) They cleaned up the area where our old furnace was, and left the area better than it was! I'd recommend Nichols easily! They do good work!

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Evan did an outstanding job for my husband Ron and I. My husband had only exceptional comments once Evan was finished which is phenomenal because he complains or chases most workers away. Haha Thanks so much Evan for your super professional manner and wonderful work!!

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They showed up same day to help fix my AC. Fixed it within a half hour and had it working. The tech was nice and honest.

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They showed up same day to help fix my AC. Fixed it within a half hour and had it working. The tech was nice and honest.

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They showed up same day to help fix my AC. Fixed it within a half hour and had it working. The tech was nice and honest.

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Great Service, affordable and professional as needed.

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David did an outstanding job...Been with Nichols Heating for our needs since the 80's and as usual Dave performed in the manner that we have been accustom to...Thanks Dave

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Evan replaced and installed a new hot water heater in our home today. Excellent workmanship on the install. Very happy with the new product. Evan is a very conscientious, hard working and knowledgeable young man. Very personable and professional. We are very happy with service provided by Nichols today and with with a special priority that saved us from water damage in our lower level.

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Kevin was totally professional during the entire installation of our Carrier A/C going above and beyond. Nichols Heating & Cooling technicians and installers provide outstanding service.

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My service pro Ray was excellent, and left my water heater space cleaner than when he arrived.

Testimonial #19

Excellent Services from Nichols Heating and cooling.

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David did a great job installing our Carrier air conditioner unit. I've been doing business with Nichols since 1985 when Therm Nichols installed a furnace in our new home in Ortonville. Over the years I've found their employees to be friendly and helpful.

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Tim provided a clear analysis of our problem and promptly delivered an estimate to repair. Evan completed the install while updating me during the process of his progress. Work area in and outside our building was cleaner than when he arrived. Tim and Evan were very professional during the entire repair. I was not sold something, but our problem solved. It is a pleasure doing business with Nichols every time. Outstanding service.

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Been with Nichols for about 30 years and always been great. Tim and David do very good work.

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installer was professional and very efficient. the job was very neat and equipment works well. we are very satisfied with everything that was done.

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Nichols Heating and Cooling is the BEST! Over the past years Tim has been to our home to service and do yearly maintenance. Tim is kind, professional, on time and does a Great Job!

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It's nice to have honest help. Thank you Nichols Heating and Cooling for the recommendation and the parts for my furnace.

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I have been a customer for several years and continue to be impressed by Nichol’s professionalism, high quality standards, and commitment to customer service throughout their staff. Their exceptional service started 5+ years ago with a new furnace installation after our old furnace suddenly failed during the start of the cold winter season. Since that time I have needed a couple repairs (still under warranty) and have scheduled some regular maintenance checkups. Each appoint was handled thoughtfully and with attention to detail throughout the entire process, from the initial phone call to the onsite service call by their skilled technicians. They were recommended to me because of their solid reputation and they show every sign of working every day to make sure they continue to live up to it.

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Nichols Heating is very professional and the work that they do is second to none! Evan is so knowledgeable and explains everything you need to know about what he is doing. I appreciate a company that communicates with you, shows up when they say they will be there and does the project in the timeline that was expected. I would recommend Nichols Heating and especially Evan to anyone looking for excellent work to be done. Thank you Nichols and Evan, from one very satisfied customer.

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Great fast and dependable service. Nichols put in my furnance and does a great job maintaining it.

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Great job. Owners son was awesome.

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Awesome install-Awesome Guys-Awesome Company

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We just had a crazy winter wind storm and I woke up to no heat this morning. My furnace was installed by Nichols in 2002 so it is an older unit. Tim G. came...

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Great job again . They came out fast. After it was fixed they came back twice to make sure everything was good - it took a long time to get warm enough to bring the thermometer enough to register.

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I usually don’t post negative things on social media but I have to because if I can prevent anyone else from dealing with this company then it is worth it!! Nichols Heating and Cooling is the worst company I have ever worked with!!! Do NOT use them!!!!! From their rude customer service, unsafe installment of furnace, gas leaks, misleading ploys costing thousands of dollars, sketchy employees that come to your house, to then wanting to charge me to fix the unsafe issues that they did incorrectly in the first place “when it fits on the schedule”!

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Their sticker is on our machine.

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Their sticker is on our machine.

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Their sticker is on our machine.

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This is the kind of the situation where I am upset that Yelp does not allow ZERO stars. I got them to help fix my parents AC. A guy came out and put some...

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We had a great experience with Nichols. Randy (the owner) was always extremely polite and took the time to explain the work that needed to be done. They are fair on their pricing. We were very satisfied with all of the work that Nichols performed and would very confidently refer to others.

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We had a great experience with Nichols. Randy (the owner) was always extremely polite and took the time to explain the work that needed to be done. They are fair on their pricing. We were very satisfied with all of the work that Nichols performed and would very confidently refer to others.

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We had a great experience with Nichols. Randy (the owner) was always extremely polite and took the time to explain the work that needed to be done. They are fair on their pricing. We were very satisfied with all of the work that Nichols performed and would very confidently refer to others.

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Thank you to Kevin, Randy, and Dave for solving all the installation errors of a previous contractor. It meant the world to have this trusted company examine, replace wrong parts, and completely reinstall our unit to good working order. Thank you Nichols Heating and Cooling.

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Very disappointed with your answering services called twice first time gentleman took info said someone would get back within 1/2 hour , 1 1/2 hours later I called back talked to a female this time took info again same response someone would get back within 1/2 hour guess what NO ONE CALLED from Nichol heating and cooling. So I called a competitor of yours within 1/2 hour someone was out to my house you just lost out on a expensive transaction.

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Very disappointed with your answering services called twice first time gentleman took info said someone would get back within 1/2 hour , 1 1/2 hours later I called back talked to a female this time took info again same response someone would get back within 1/2 hour guess what NO ONE CALLED from Nichol heating and cooling. So I called a competitor of yours within 1/2 hour someone was out to my house you just lost out on a expensive transaction.

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Very disappointed with your answering services called twice first time gentleman took info said someone would get back within 1/2 hour , 1 1/2 hours later I called back talked to a female this time took info again same response someone would get back within 1/2 hour guess what NO ONE CALLED from Nichol heating and cooling. So I called a competitor of yours within 1/2 hour someone was out to my house you just lost out on a expensive transaction.

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saved me a ton of money, I called Nichols for a second opinion and they repaired my existing furnace that I was told by another company I would need to replace.

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saved me a ton of money, I called Nichols for a second opinion and they repaired my existing furnace that I was told by another company I would need to replace.

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Ended up calling on a very cold morning because our furnace wasn't working. Everyone I talked to was professional and courteous. The technician arrived when he said he would and was very knowledgeable. He got the furnace working and performed some safety checks in very short order. Overall a very positive experience.

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Ended up calling on a very cold morning because our furnace wasn't working. Everyone I talked to was professional and courteous. The technician arrived when he said he would and was very knowledgeable. He got the furnace working and performed some safety checks in very short order. Overall a very positive experience.

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Ended up calling on a very cold morning because our furnace wasn't working. Everyone I talked to was professional and courteous. The technician arrived when he said he would and was very knowledgeable. He got the furnace working and performed some safety checks in very short order. Overall a very positive experience.

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I’m very pleased as how Nichols Heating and Cooling handled our problem. Tim (repair contractor) told me how much repair would probably be. Turned out to be furnace gas valve. Completed in good time. Very good communication between Tim and myself which made for less anxiety and better results.

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I’m very pleased as how Nichols Heating and Cooling handled our problem. Tim (repair contractor) told me how much repair would probably be. Turned out to be furnace gas valve. Completed in good time. Very good communication between Tim and myself which made for less anxiety and better results.

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I’m very pleased as how Nichols Heating and Cooling handled our problem. Tim (repair contractor) told me how much repair would probably be. Turned out to be furnace gas valve. Completed in good time. Very good communication between Tim and myself which made for less anxiety and better results.

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These guys and gals are the best in the business. Very professional, friendly and fast. Our new furnace is working great. I recommend them to all my friends and family!!

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These guys and gals are the best in the business. Very professional, friendly and fast. Our new furnace is working great. I recommend them to all my friends and family!!

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These guys and gals are the best in the business. Very professional, friendly and fast. Our new furnace is working great. I recommend them to all my friends and family!!

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My review on here is long overdue, but Nichols Heating and Cooling is quite literally the best company I have ever done business with. They fully deserve the 5 star average review on here. Called Nichols Heating up (based on a recommendation from a friend) to fix a problem we were having with our furnace. They came out that day and had the problem fixed within a couple hours. The were friendly, and honest to work with, and the prices were very fair and reasonable. Highly recommend! We will certainly use Nichols again in the future for any furnace/AC issues.

Review

My review on here is long overdue, but Nichols Heating and Cooling is quite literally the best company I have ever done business with. They fully deserve the 5 star average review on here. Called Nichols Heating up (based on a recommendation from a friend) to fix a problem we were having with our furnace. They came out that day and had the problem fixed within a couple hours. The were friendly, and honest to work with, and the prices were very fair and reasonable. Highly recommend! We will certainly use Nichols again in the future for any furnace/AC issues.

Review

My review on here is long overdue, but Nichols Heating and Cooling is quite literally the best company I have ever done business with. They fully deserve the 5 star average review on here. Called Nichols Heating up (based on a recommendation from a friend) to fix a problem we were having with our furnace. They came out that day and had the problem fixed within a couple hours. The were friendly, and honest to work with, and the prices were very fair and reasonable. Highly recommend! We will certainly use Nichols again in the future for any furnace/AC issues.

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January 2016 - Woke up to a very cold house on an early Sunday morning. Being a DIY'er, I thought I would take a "crack" at it. Furnace making a horrible racket... found that a plastic blower wheel for the venting (evac) motor was shattered and sitting in the bottom of the enclosure. Searched the internet for a part.... Just the wheel was almost $100 on line, with a 4 day shipping. On a whim.... I called Nichols, and as it happened to be, the owner’s son was in the shop doing inventory (Sunday Morning). I explained what I had, and he said it was OK to come right over. Luckily, they have a lot of used parts from older furnaces that they had replaced, and happen to have the exact assembly. Sold me the whole thing for less than half of just the plastic wheel. Bottom Line…. with his advice, and this part, I had heat within an hour of returning home. For me. Nichols went way out of their way to help me out, and did not pressure me at all into having one of their guys do the repair. I know this is two years later, but the furnace has been working well since.

Review

January 2016 - Woke up to a very cold house on an early Sunday morning. Being a DIY'er, I thought I would take a "crack" at it. Furnace making a horrible racket... found that a plastic blower wheel for the venting (evac) motor was shattered and sitting in the bottom of the enclosure. Searched the internet for a part.... Just the wheel was almost $100 on line, with a 4 day shipping. On a whim.... I called Nichols, and as it happened to be, the owner’s son was in the shop doing inventory (Sunday Morning). I explained what I had, and he said it was OK to come right over. Luckily, they have a lot of used parts from older furnaces that they had replaced, and happen to have the exact assembly. Sold me the whole thing for less than half of just the plastic wheel. Bottom Line…. with his advice, and this part, I had heat within an hour of returning home. For me. Nichols went way out of their way to help me out, and did not pressure me at all into having one of their guys do the repair. I know this is two years later, but the furnace has been working well since.

Review

January 2016 - Woke up to a very cold house on an early Sunday morning. Being a DIY'er, I thought I would take a "crack" at it. Furnace making a horrible racket... found that a plastic blower wheel for the venting (evac) motor was shattered and sitting in the bottom of the enclosure. Searched the internet for a part.... Just the wheel was almost $100 on line, with a 4 day shipping. On a whim.... I called Nichols, and as it happened to be, the owner’s son was in the shop doing inventory (Sunday Morning). I explained what I had, and he said it was OK to come right over. Luckily, they have a lot of used parts from older furnaces that they had replaced, and happen to have the exact assembly. Sold me the whole thing for less than half of just the plastic wheel. Bottom Line…. with his advice, and this part, I had heat within an hour of returning home. For me. Nichols went way out of their way to help me out, and did not pressure me at all into having one of their guys do the repair. I know this is two years later, but the furnace has been working well since.

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i had my furnace replaced and HVAC. I am pleased with both. Technicians are knowledgeable and do the job right. Other companies who quoted my HVAC failed to mention anything about a redo of the duct work coming out of the furnace. Nichols covered all my questions and didn't try to sell me during the estimate. Randy and his crew is great. I recommend this company. Clarkston, MI

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i had my furnace replaced and HVAC. I am pleased with both. Technicians are knowledgeable and do the job right. Other companies who quoted my HVAC failed to mention anything about a redo of the duct work coming out of the furnace. Nichols covered all my questions and didn't try to sell me during the estimate. Randy and his crew is great. I recommend this company. Clarkston, MI

Review

i had my furnace replaced and HVAC. I am pleased with both. Technicians are knowledgeable and do the job right. Other companies who quoted my HVAC failed to mention anything about a redo of the duct work coming out of the furnace. Nichols covered all my questions and didn't try to sell me during the estimate. Randy and his crew is great. I recommend this company. Clarkston, MI

Review

So excited to have an air conditioner installed in our home, finally! Nichols was an excellent company to work with and I would definitely recommend them for anyone looking for any heating or cooling systems or services for their home. Knowing we can get ahold of them 24 hours in case of emergency, I feel good about never being stuck with a problem in the summer heat.

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So excited to have an air conditioner installed in our home, finally! Nichols was an excellent company to work with and I would definitely recommend them for anyone looking for any heating or cooling systems or services for their home. Knowing we can get ahold of them 24 hours in case of emergency, I feel good about never being stuck with a problem in the summer heat.

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So excited to have an air conditioner installed in our home, finally! Nichols was an excellent company to work with and I would definitely recommend them for anyone looking for any heating or cooling systems or services for their home. Knowing we can get ahold of them 24 hours in case of emergency, I feel good about never being stuck with a problem in the summer heat.

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Doesn't show up for scheduled appointments and then tried to bill for it a month later. Would never use this company again. Update: 4/7/17 Despite the owners response, I just received a new bill for the services not rendered, with 1.5%interest added on. Talk about adding insult to injury. Terrific way to impress.

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Doesn't show up for scheduled appointments and then tried to bill for it a month later. Would never use this company again. Update: 4/7/17 Despite the owners response, I just received a new bill for the services not rendered, with 1.5%interest added on. Talk about adding insult to injury. Terrific way to impress.

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Doesn't show up for scheduled appointments and then tried to bill for it a month later. Would never use this company again. Update: 4/7/17 Despite the owners response, I just received a new bill for the services not rendered, with 1.5%interest added on. Talk about adding insult to injury. Terrific way to impress.

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So thankful for Nichols Heating and Cooling coming to the rescue when we needed it! Thanks for helping get and keep our family warm this winter.

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So thankful for Nichols Heating and Cooling coming to the rescue when we needed it! Thanks for helping get and keep our family warm this winter.

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Really bad service had to call back and try to charge me for repairs i don't need will not ever use again

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Really bad service had to call back and try to charge me for repairs i don't need will not ever use again

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Superior Service from Nichols Heating in Waterford Michigan. Thanks again guys for the quick response.

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Superior Service from Nichols Heating in Waterford Michigan. Thanks again guys for the quick response.

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Neighbor has a new furnace and it keeps going out. She's been trying to get someone to help her and keeps getting the run around. Very sickly lady and is dealing with 45 degree temps. Would never recommend

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Neighbor has a new furnace and it keeps going out. She's been trying to get someone to help her and keeps getting the run around. Very sickly lady and is dealing with 45 degree temps. Would never recommend

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My first interaction was with the owner and that went well enough to the point I hired his company. I called the next day and set up a install for Friday and they would finish the job on sat, and that would have been excellent for me since I work OTR and never know when I'll be home. Well Friday came the tech arrived at 930 worked till 12 said he would be back in a couple hours. Long story short he came back little over 3hrs worked about another hr and then left. Saturday arrived 9am noon came around Tech said something like (okay I'm leaving I'll be back on wed to finish.) We said umm, NO..... no will be here the job is suppose to be finished today. TECH said oh the office didn't tell you I'm finishing on Wed? So again he left after only working 3hrs. Very annoyed at this point. I called to see what the deal is and why wasn't I notified of this change, and then I asked about the current status and how things look and what is to be expected.Also said I want this job done professionally and to code.. The office Lady apologized for the mess and assured me it would be done on wed. I left it as that. WELL IT'S WEDNESDAY! And I'll start by saying Vickie kept her word, he came exactly at the time he said he'd be here. ( no one was home so I left a note telling him to go in) I arrived shortly after and things have been going excellent! He hasn't stopped working all day. I'm not sure if there was a personal reason for the slack fri and sat maybe bc of (furthers day weekend) But not my business.. All I will say is this guy who showed up today came to work and that is what i wanted. All the bad past stuff is gone no grudges he made me feel much better about hiring them. Thank you very much to the Tech and a special thanks to Vickie for handling everything like she said she would. I would suggest this company to people who have open availability. And make sure you take care of the techs just like you would a guest, offer food and drinks :)

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thanks to the folks at nichols for responding so quickly. our air conditioner went down during recent heat wave and every other heating and cooling company we called couldn't come out for a week. Nichols came out the day after we called. fixed in about an hour.

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Thank you, Nichols! On the coldest day of the year (today) my furnace stopped working. After troubleshooting common problems and scouring YouTube for...

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I am very happy with the service I got from Nichols last week. I needed d-i-y parts, then an inspection and service when additional problems were found. The people were friendly and professional. I am happy and warm and will call Nichols again if I need service.

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Take to Harlow apartments