I’m so impressed,
When my ink arrived, I thought there was a problem and sent an email outlining the issue. I immediately received an email response and two calls, the last from an ink technician. (In the end, I had no issue at all. Still, I want to thank you for prompt and excellent customer service.
I have been getting ink here for a while now and the service and communication is outstanding. They are very quick to respond and are very accommodating. The inks work beautifully and cost much less than the OEM ink so it's a no brainer.
I have been dealing with Roland ink for our UV printer and trying to deal with the cost. We put a bulk ijnk suystem on the printer and bought ink from one of the largest ink companies in the US. They said that this ink was great for my printer and I could use it on any material. We printed many fluted plastic signs for a political race and they lasted 2 weeks. The ink fell right off. Later the ink company took that ink off the market.
The one day I saw a small article about Jetech and called. MY life changed finally to the good. I took a chance and purchased ink. Since that time all of the UV printing has been perfect. The colors are right one, the print heads print cleaner and better and I can finally make some money.
I am sold on Jetech not just for the great ink but for the knowledge they have. You can not have a great ink if you don't know all about printers and materials we print on. They do! With this they also want to provide the best they can. Due to this we can do a better job. It's a win, win all the way around.
JeTech Ink has always worked well in my machines. UV and solvent. No head clogs and great colors. Service and support has been most excellent and they are always there when you need them. Highly recommended!
JeTech provided excellent customer service during the order process as well as after. I was very impressed with the technical knowledge as well as the sales help they provided. I will definitely be shopping with JeTech again!