I recently had an appointment with Dr. Phelan at his Joplin Office. Check-in was seamless. Front Desk had me key in my information electronically on an iPad which is so much better than writing out on forms. Front desk Staff was friendly. Dr. Phelan and his Assistance are caring Professionals. I would recommend Dr. Phelan to my own Family and Friends.
Excellent service. Even though they were severely short staffed due to unexpected events and running a little behind, all the staff was courteous, accommodating, and efficient. The doctor didnt rush to make up time, explained his findings, and answered all my questions. Highly recommend.
Doctor Phelan is a very nice physician with a very pleasant demeanor. He also has a great team of staff working in his office from front desk to nurse to checkout. He also was very knowledgeable and well able to explain and treat my condition.
Got in quick, got what I needed. Dr. Phelan and staff super friendly, definitely recommend if you're having skin problems. I didn't have insurance so it was $150 for the visit but it's worth it for my skin.
Our experience was great from the check in to the check out, everyone was very friendly and helpful. Dr. Phelan was great, he addressed our issue, answered our questions. And was very professional. We will defininitly return if the need arises.
This was my first visit to Phelan Dermatology. Very friendly and accommodating staff! Dr. Phelan is experienced and knowledgeable. He assessed my issue quickly and professionally and took proactive steps for treatment. I must add that my case has stumped countless other doctors, in various fields of medicine, for over 18 years! I would definitely recommend Phelan Dermatology!
1- I was able to get an appt within 2 weeks of calling.
2- staff was very friendly and professional.
3- Dr. Phelan was very personable, thorough, and efficient. He was quickly able to determine my skin issue. Dr. Phelan also had an intern and was explaining not to just me, but to him as well of my condition.
Overall very pleased with all aspects of Dr. Phelan and office
He was able to help me after months of looking for answers and multiple specialists, after just one visit! He is super personable, probably the best Dr. I've ever had, goes above and beyond! I wish he could be my Dr. for everything! I feel so much better and seeing him is always a delight!
Dr. Phelan is a rare breed these days. It is so nice to have a doctor listen to what you have to say. He's compassionate, professional and thorough. His staff is courteous and efficient. Every visit is a pleasant experience. Thank you Dr. Phelan!
So refreshing to see a physician who genuinely cares about the whole patient!
Doctor Nathaniel Phelan and his staff are remarkable! Very low key but high-tech with patient check-in and background.
I can recommend him to anyone needing expert skin care or advise.
Don S. - Kansas
The office was small but cute and clean. The staff was friendly and had a good sense of humor. The doctor listened and spoke with me. He didn't rush me or roll his eyes at me. He was determined to find me the medicine that I needed.
Staff was friendly and provided great customer service. Dr. Phelan was a great resource of information and gave us all of the facts (pros and cons) about the option to treat my son's acne. I didn't have any questions when he was done because he did such a great job explaining the whole process. Thank you for taking such great care of us! I can't wait to see my son's results in 4 months!
My wife and I had our first visit today with Dr. Phelan and his staff. Everyone there was friendly and highly profesional! We were totally satisfied with our experience and would highly reccomend them to anyone seeking a dermatologist!!!
Dr Phelan was super friendly and knowledgeable! He explained everything thoroughly and knew exactly the right treatment for my needs. I was in and out fast and the team there was friendly and professional. The office is super clean and decorated beautifully!
Dr. Phlan gave me hope that he will figure out what's wrong and fix it. The staff was so pleasant as well. So thankful for the appointment. Anxious to get the results and treatment. Thank you Doctor Phlan!
These folks are extremely friendly from the staff to the doctor. I live several miles away and they worked me in 2 hours early which I truly appreciated. I would surely go back and a big thanks to them all.
Have been putting off seeing a dermatologist ( for over 5 yrs) as my only option was a Dr that has an unpleasant manner with patients and staff. So VERY HAPPY that Joplin now has a GREAT Dermatologist..... pleasant to talk to. Listened to me, examined my skin... and preformed the necessary procedures to fix my skin problems. I was in and out of the office in under 40 minutes. Staff are Great too!
Joplin is Blessed to have Dr Phelan.
Huge fan of this doctor. When I first started having skin issues I was embarrassed even though it’s nothing to be embarrassed about and Dr. Phelan and his staff make you feel comfortable the entire time you’re in their office. And that helps a lot when trying to get treated for your skin issues. I highly recommend him and his staff to anyone that needs any type of treatment for their skin.
Such a wonderful, caring, kind, and efficient team of professionals. I feel at ease and in good hands while I'm there. I'm super thankful they're in my corner. I definitely recommend that you have people become your people. :)
Friendly staff and doctor. Took the time to hear my concerns. I was new there and it was painless. They use tablets to do your paper work stuff, med history, name, address, etc. Insurance was the same but easy. This doc actually looks you over for skin cancer instead of just pretending. Time will tell if he's a keeper....
Was very impressed with Dr. Phelan. He understood what issues I had and is very concerned about taking care of them. Very professional and comfortable being his patient. Highly, highly recommend him. His staff is the best I've seen.
Always fast, friendly service with a smile. We never have to wait to get an appointment! Dr. Phelan is very knowledgeable and always knows exactly how to treat my family and I. I had a skin problem last year which lasted for 6 months, during which time I was seen in Urgent care twice, and by my family physician once, all of whom tried various treatments on me, but because I was misdiagnosed and improperly treated, the ailment would wax and wane, then return with a vengeance! Finally, a friend told me about Dr. Phelan, and he knew right away how to properly diagnose and treat the problem. Now, my family and I always call Dr. Phelan first. If you have a need for a dermatologist, or have a nagging skin condition that others can't seem to resolve for you, I highly recommend Dr. Phelan! He and his staff are experts in the area of skin problems in my personal opinion. I wouldn't want to go any place else!!!
Prompt, courteous, and professional staff and services. Dr. Phelan's demeanor puts you at ease and he demonstrates competence in his delivery of services. A refreshing change from my previous provider.
Dr. Phelan and his crew are phenomenal Not only were they very attentive and I had zero wait time, but they were also kind and compassionate. This is one of the best experiences in the medical care setting that I’ve ever had!
Dr. Phelan is amazing. His staff is friendly. The clinic is clean. Doc answered all my questions and was incredibly knowledgeable. Also, the cost is very reasonable. I am extremely pleased with his service. 10/10 would recommend.
All the people that I came in contact with were very friendly and professional. Dr was very informative and went over all questions that I had. Would recommend if anybody is looking for a good dermatologist!
Dr. Phelan Is super knowledgeable, laid-back, and professional. When we were discussing my concerns he was very personable and I felt like I was talking to someone I knew my entire life. 10/10 would highly recommend.
I would highly recommend Nate as your dermatologist! The office staff is nice, friendly, and fun. Modern technology makes the check in process seamless. Wait time was quick. I was very impressed with the speed and efficiency. Very knowledgeable and informative. I left with confidence in my doctor and exactly what I needed. Give them a shot you will not regret it!!
Zero wait time! They actually took me early! I also was able to make an appointment for the same week I was calling. All the other dermatologist offices wanted me to wait until September to be seen.
Doc and staff was professional and friendly. Quickly understood my needs, treated some things and scheduled me to come back at my convenience for the next procedure.
On the spot they checked my insurance coverage so I would know my out of pocket expenses BEFORE treating me.
I will be back! It’s nice to have new young doctors in town.
UPDATE Sept 2020: just had a skin check up. Dr Phelan and his staff are still the best! On time, friendly but professional, compassionate, take my new insurance. Great experience again. Had some wisdom moles zapped off. Easy!
Procedure went very well with absolutely no pain experienced during the procedure. Everyone was very friendly, attentive and made sure that the procedures endured were completed to my satisfaction. Will definitely be returning for future treatments.
Why can't all doctor's offices be like this office? Dr Phelan and his team are the nicest people. This is the most culturally diverse office I've found in Joplin. I leave feeling encouraged and actually look forward to the continued excellent treatments.
Such a great experience! Dr. Phelan did a great job explaining everything and taking care of my problem. The office was clean, staff was pleasant and the wait was minimal. I’m going to Dr. Phelan from now on for all my dermatology needs.
I checked in on an iPad and was shown into an exam room shortly after. Front desk staff was very courteous. There was another short wait in the exam room before Dr. Phelan came in and examined me. He was very attentive as I explained my concerns and gave me a dx almost immediately. We came to a mutually agreed upon plan of care very quickly. He even made time for a medical concern that I did not mention when I made the appointment.
This was my first appointment with Dr. Phelan. The office was clean and tidy. The staff was friendly and prompt. Dr. Phelan was very friendly attentive, and efficient. I felt like he genuinely listened to my concerns. Overall a great experience.
I LOVE, LOVE, LOVE Dr. Phelan!!! He is always so nice and helpful! He referred me to a rheumatologist that has done wonders for my condition. When no other doctors would take the time to listen or help Dr. Phelan stepped in and helped me find a rheumatologist that would take the time to guide me and answer my questions. I can not say enough wonderful things about Dr. Phelan and ALL of his staff!!! Jorge is always quick to get back to me when making appointments and they are all so friendly and knowledgeable.
THANK YOU! I had a rare skin problem and Dr. Phelan knew exactly what to do the first time he saw me. It's clear he cares about his patients and wants to find a solution to their problem. I highly recommend Dr. Phelan and staff!
I have been dealing with hives with occasional lip swelling since December, for unknown reasons that neither my primary doctor or a allergist could figure out. I seen Dr Phelan just yesterday for the first time and he tells me he sees this all the time and he knows the one medication that can help treat it. He is gunna do his best to work with my insurance to get it for me to stop my suffering. Because this is literal suffering for me. THANK YOU GUYS SO MUCH!!!!
The staff was friendly, office was clean. They had my appointment scheduled quickly which was nice. The doctor was fast and efficient, and explained what the treatment plan was clearly. fair pricing too
Dr. Phelan’s practice is the best I have been to in the Midwest. He moved quickly while still being very thorough in his examination which made the experience very pleasant. The ability to have a quick appointment rather than sitting around waiting to be seen for an hour was a pleasant surprise. I am so pleased with his quality of patient care as well as how thorough he is in his treatment!
He is a very personable Dr. My daughter was a little afraid that the removal of a wart might be painful. When we got to the car she stated that it had not hurt at all and that she really liked the Dr. I highly reccomend this Dr.
Dr. Phelan is outstanding. More than thorough. He is assuring and takes his patiences comfort very seriously. I have already recommended him to multiple people already and I just went to his office this morning!
Today was only my first visit but I received so much reassurance from the Dr. about my condition and why he felt I was currently on the wrong medication for it! He may be young but he knows his stuff and treated me with respect! His staff was very helpful, nice and knowledgeable too!! I recommended him to anyone that feels they haven't been listened to!! Thank you so much!!
I like on this place,I had a good experience but unfortunately they cancel me a their client it's because take me a while to pay the co pay.im sorry but I had been moving different places,and the bill was been paid off,they should take that consideration
. Thank you.
Dr. Phelan and his staff are very caring and prompt. He was able to get me in within a week, when I would have had to wait 6 months for a new patient appointment at another office. He was very considerate of my nerves during my biopsy. The staff are also very nice. I would recommend him to anyone looking for a Dermatologist.
My experience was nothing short of excellent at Dr. Phelan’s office. I have terrible nerves, but his staff did everything possible to make me comfortable while he removed a mole for me. I felt truly listened to and taken care of. I will absolutely be back with any skin concerns.
Excellent place. It was the only place in town that gave me an appointment in the same week. The staff was very friendly and professional. The doctor was helpful and straight to the point, which I like. The procedure was quick and extremely affordable. I would highly recommend.
Thank you Dr. Phelan for being awesome, informative, helpful, and speaking with me like a friend rather than a patient. What a cool experience! My severe acne has been essentially cured on the first try with this guy. He knows his stuff! Thanks again!
They will not take insurance from Mercy hospital employees even if we have a PPO plan and my insurance company says I am in network on the phone to them. They were rude about it with me and my insurance company as well. They said they will not file because it will be denied no questions asked apparently my daughter's health is none of their concern she is 4 years old and losing hair. This was only place we could get into quick I see why there patient care and service sucks.
We got an appointment right away and it was convenient for my family to be able to have a later appointment time. Dr. Phelan and his staff were very personable and took the time to make sure we understood everything!
Went back to get my stitches out from a basal cell cancer on my face today. Dr. Phelan came in to see how good it looked!! He was very happy with how well I took care of my stitches. If you follow the directions they give you, you will be happy with the results. Also, if you have any concerns he will reassure you and he will tell you to come back and help you fix them. Dr. Phelan and his staff are awesome!! 1/10/20 :)
UPDATE: My second visit was just as great. If you're looking for a dermatologist and don't know who to pick, choose Dr. Phelan. He's very easy to talk to and listens to your concerns. Love Dr. Phelan and his staff!! :) 12/30/19
Very helpful and reassuring. I had a late evening appointment which was very helpful so I didn't have to miss work. He's very helpful and I'm waiting for my results but I would go back because he seemed to know what he was doing and very friendly.
We love this office. Dr. Phelan is by far one of the best doctors we have ever interacted with. He is prompt, listens with heart, and genuinely cares about his patients. His staff is equally exceptional. We always leave smiling, and he even managed to win over my moody teenage son.
I'm very pleased with Dr. Phelan and his staff. The office is very clean and inviting, everyone is smiling, helpful, and professional.
And best of all, he's corrected my skin issues! He explained things very thoroughly and listened to my concerns.
Everyone was wonderful. Very friendly. Made me feel like I was their only patient by spending time with me and being very attentive. There was no rush at all. My illness is rare, but the doctor and staff were very knowledgeable on it.
The doctor was very nice and knowledgeable about what was going on. He gave me a treatment option that minimized my number of visits. The business was very nice and clean, and all of the staff was friendly.
Dr. Phalen and his staff made the whole experience very comfortable for me and I do appreciate that very much. He explained everything in detail and I never felt rushed out. I am glad I listened to a friend who recommend him and will do the same. Thank you doc.
Dr.Phelan came highly recommended by a friend who gets her cosmetic treatments done at his office. First, let me say I was impressed by the professionalism of his staff. Checking in was a breeze and the wait time very short. I explained to Dr. Phelan what I was wanting to get done and he explained everything in detail so that I could understand what to expect from the procedure side effects etc., he probably knew I was very nervous as this was my first time getting lip fillers. He made the whole process easy and painless. I LOVE my lips and will absolutely be back!!
Dr. Phelan is the best!!! Took my daughter to see him and she was so comfortable not even scared. He diagnosed her problems quickly and efficiently. He explained things out so I could understand how to better help my daughters skin condition. He was so nice, patient, kind and thoughtful. The staff in the office was so welcoming and friendly they worked with me on time constraints with work and even though we were late and one of the last appts of the day they didn't act like they were in a rush to get us out of there. Plus we didn't have to wait long, they were quick to get us back to see the doctor. Dakota is a very good listener, took the time to let me explain what was going on, was thanking me for being so informative on the history of what's going on even though I thought I was just rambling out everything. Thank you to all the staff at Phelan Dermatology you guys are Awesome!
Sometimes, when you go to a spa, you trust the staff while you’re there. However, upon leaving, you get a sort of buyers remorse and realize you shouldn’t have been so naive. This was the case with Me when I went to a spa instead of a doctor for cosmetic fillers. I left the spa feeling uneasy, scared, and a little mad at myself for letting someone inject me that wasn’t a doctor. Fast forward to meeting Dr. Phelan. Very high spirits, very open and easy to talk to. Believe it or not, I didn’t feel like a customer, I felt like a patient that he was going to invest time and thoughtfulness into. Amazing feeling. Great job doc! I found myself a good one and I’m holding on tight! Staff is great too!
Dr. Phelan was extremely concerned about treatment of my psoriasis.He was very thorough on explaining different options that were available. He and all of his staff we polite. I would highly recommend him with any of your skin problems.
Everyone was so nice and welcoming I had a great experience I’ve used other dermatologist in town and I feel dr. Phelan and his staff gave me the best advise about my skin I’m excited to start treatment
We felt Dr. Phelan & his staff was very professional & easy to talk to. He took plenty of time to explain the details of our treatment to us. Very easy to get an appointment and a good experience for us.
He listened and gave me a lot of information on what we can do now and what we can try if that doesn't work. He made me feel like I had a lot of options and I'm confident they will take care of my issue. Great place!
Staff was very nice and Dr Phelan took his time and didn’t rush through the appointment. He was interested in listening to me and was was very informative. I was very impressed with the overall experience.
I would absolutely recommend Dr. Phelan and his staff to anyone needing a Dermotologist appointment. He was very knowledgeable and considerate of questions and concerns I had during my appointment. He was very personable and made the visit comfortable and educational. Highly recommend!
I was real nervous for my appointment, and it went so smooth. I got there early, the check in process was so simple, everyone was so nice and welcoming. The doctor was amazing and made you feel at ease. I would recommend them to anyone!
Excellent experience from the front desk on. Dr. Phelan truly listened to my concerns and was very thorough with any questions I had. He provided me with a lot of information and was very friendly in doing so. I would recommend this office to everyone
I absolutely had a great experience with Dr Phelan and his staff! I went in for a spot between my toes ! I was scared but as soon as DR. Phelan walked in the room the energy changed he and Dakota brought a smile and sense of comfort! I will be returning !
It's so wonderful to have a dermatologist in town that can get you in for an appointment quickly. I called on Monday and saw the doctor on Thursday, the same week. The office is clean and modern and the staff is kind and efficient. Dr. Phelan is knowledgeable and spent time talking to me about my issues. He was able to assess and treat them all in one visit. Many thanks for taking such good care of me so quickly!
Dr Phelan and his staff were absolutely amazing! Compared to Towery’s office Dr Phelan and his team went above and beyond. They made you feel welcomed and didn’t rush you through like cattle. Dr Phelan took the time to listen to my concerns and address each of my options and he didn’t pressure me one way or another, he also got me pricing options before hand so I would know what to expect. He went above and beyond my expectations and I’m so happy Dr Phelan is in the Joplin area! I will be recommending him to anyone I know! Thank you so much Dr Phelan and staff!
Dr. Phelan was great: courteous and thorough. I wasn't rushed. He entertained my million questions, took time to answer and explain. Much appreciated. His staff is friendly and helpful. The office is clean.
Dr. Phelan was very knowledgeable. He took his time with me. It was nice to have an appointment with a medical professional without feeling like I’m being rushed out the door. At the same time, I didn’t feel like the appointment was too long (which happens). I didn’t have to wait very long to be seen. He explained everything thoroughly and answered every question I had. He gave me affordable recommendations, which I very much appreciated. I will definitely continue with this doctor! I highly recommend his practice!
Greeted as soon as I came in ...use of technology to same time writing history on my first visit greatly appreciated friendly staff and put me at ease Doctor ...all is good explained what was up what would happen and did what was needed ... I’d recommend them to anyone needing this treatment Vic Moser
It took 15 minutes to fill out information/history (on an ipad) and I was called in at 1pm (scheduled appointment time). Dr. Phelan was pleasant and engaging and did a minor procedure providing ease of mind. I was given concise follow-up instructions and was out by 1:37 pm.
From the initial call to make an appointment to walking out the door following the appointment, I couldn’t have been more pleased. The staff is friendly and professional in every way. I highly recommend Dr. Phelan to anybody needing a dermatologist.
Dr. Phelan is very nice, easy to talk to and a good listener. His entire staff is amazing. I was a new patient to his clinic and I am thrilled with the care I received. I was able to get a quick appointment and once there I was seen in a timely manner. I would recommend Dr. Phelan to anyone!
Dr. Phelan is very pleasant and knowledgeable. Very willing to take the time to answer your questions about everything from skin conditions and skin care to insurance. I highly recommend him. It is certainly nice to have another choice of dermatologist in Joplin.
I have been Dr. Phelan’s patient for several years. I cannot emphasize enough the expert care I have received from Dr. Phelan with a very difficult syndrome i suffer from. If you are looking for a doctor who will take time to listen and really help you, I highly recommend Dr. Phelan.
I had recently moved to this area and one of the first things I do is find a dermatologist for a variety of reasons. This was a meet and greet, plus Botox in this first visit - if I felt comfortable. I only trust medical doctors with injections in the face. First, the staff was terrific before I was even ushered in to see the doctor. Then, I met the incredibly affable Dr. Phelan, who listened, discussed and made suggestions. It was very informative as he is extremely knowledgeable about new products and what works for each patient and at different ages. I was impressed enough to proceed with my Botox with zero worries. It was absolutely the most pain free AND the very first time I didn’t leave with bruising, nor did I have any bruises appear overnight. I will never go anywhere else.
Not to happy took a hole day off to take my daughter to her first appointment here and after filling out all the new pt packet and getting ready to go back the receptionist says our insurance is not in network with them. Mind you I called a week prior and asked them before I made an appointment if they accepted my insurance. Not to happy :-/