We were traveling with young children. On time pick up from the AMM airport by a friendly and helpful staff, straight down to Dead Sea and drop off to the hotel in Amman City, on our way there he showed us places to go for souveniers (Dead Sea products) and also some good local restaurants. They managed our tour to Dead Sea, Petra, Wadi Rum, and back to Amman with hassle-free journey. Very good service over all. Very recommended.
We have recently returned from a two week trip to Jordan and can highly recommend Jordan Day Tours and More.
We chose the company due to their excellent reviews, their super quick response to our initial query, which actually matched our requirements (unlike other companies we contacted) and their reasonable pricing. We also liked the fact their was no hidden extras.
In Jordan we found the drivers (we mainly travelled with Ahmed) to be very punctual, friendly and most importantly safe. We met Omran and his office based team too and they were all lovely and friendly.
We wanted to change our itinerary at the last minute when Petra unfortunately closed due to high levels of rainfall and were worried we would not be able to rearrange our driver and extend our stay. Omran however was very accommodating and just wanted to do “whatever makes you happy”. He is contactable via What’s app and replied very quickly to all of our messages and regularly checked to make sure everything was ok.
For those wary about payment in advance, we paid the majority on arrival and can assure you the company is extremely trustworthy and it won’t negatively impact their service to you. We even got a gift before we left which was unexpected and a great touch.
We’d like to say a massive thank you to Omran, his office team and the drivers who helped make our stay in Jordan fantastic.
I used the services of Omran for transports only. It was not the cheapest offer but I immediately recognise the quality of the services when I explained my planned itinerary and got good advices about it.
I never saw Omran but I know he was there all the time. The drivers were perfectly aware of my wishes and all of them took good care of me. Going to eat in a small snack along the road, making place for a additional visit..
I changed my plans a few time without this being a problem for Omran. The drivers were always on time and if not ( one time) , I got a SMS for a 30 minutes delay.
No surprise with the amount to pay that I paid the last day at the airport.
Yes I recommend him and the company.
We used Omrans service for a trip from Amman-Petra-Wadi Rum-Dead Sea. We thoroughly enjoyed the trip and Omrans service comes highly recommended! All drivers were extremely professional and drove safely. The cars were all clean and comfortable. We booked our Wadi Rum accommodation through Omran and it was very nice and from seeing other accommodation in the area definitely seemed to be one of the nicer places to stay at. Omran checked in with us regularly to make sure all was fine and helped us with following up our missing baggage issues throughout the week which was greatly appreciated! Id highly recommend Omran and his drivers if visiting
I will try to be clear as possible with this review to outline how everything went for our 5 days in Jordan.
I had combed the internet looking for recommended drivers and/or tour operators. Continually the name Omran Brkawi came up as highly recommended. I saw from timelines of events that Omran himself originally took people around and now is surrounded by a team of people.
We had booked in with Jordan Day Tours a couple of months before we departed, email responses were fast and clear in their communication. We hashed out a preferred route, we were also offered a camp at Wadi rum that we happily booked through Omran. Price was clearly outlined for total trip, Wadi Rum and tipping. We were happy with everything that we were provided.
On arrival in Amman, Thogan was waiting for us at the airport and took us straight to our hotel. We received a call and messages from Omran outlining that the following day, we will have a different driver (He sent through photos of the car) and the time we will be collected. This first morning we had Ahmed, who mostly drove us for our stay in Jordan.
Ahmed was very easy to get along with and we had a pretty good time together having a laugh and making various stops along our trips.
Omran checked in on us a number of times to ensure everything was as required, we felt like we were looked after exceptionally well!
At the end, we were dropped off at the airport, payment made and everything was fine!
We had an agreed amount including tipping, i disagree completely that this was an awkward experience. Again, everything was as originally booked, with a few wonderful surprises along the way!
I have some family who are planning on visiting jordan next year and i'll be ensuring they organise transport through Jordan Day Tours, because I certainly cannot speak highly enough of the experience I had with them!
The mate i travelled with also felt this way and I can see below he also has written a review and posted some cheeky pics from the trip!
Thankyou again Omran for looking after us, Thogan and ofcourse, International Ahmed!
We visited Jordan for 2 weeks and organised all our travel with Omran and his team. Planning was pretty straight forward, we listed all the hotel, places and dates we planned to visit. Omran provided a clear breakdown of timings and recommended sights to see along the way. The cost was agreed up front and it was clear what we needed to pay at the end of the trip.
During our trip we had several drivers, all were very professional and always arrived on time to pick us up. The cars were always clean, tidy and safe. Omran was regularly in contact with us throughout.
We stayed in Petra for 3 days but unfortunately on our 1st full day we got caught up in some flash flooding. This event forced Petra to close the next day. Omran was kind enough to check we were safe and was more than willing to accommodate a last minute change to our schedule to allow us some extra time at Petra.
I would highly recommend using Omran and his team to organisetransportation in advance for a hassle free holiday.
Thank you for making our trip unforgettable. Shama.
25 Nov 2019 Omran and his team were outstanding. Omrans connections and recomendations allowed us to see amazing sites, experience local culture and enjoy great local and international food. The drivers were waiting for us at every pick up point and got us to our destinations with ease. Omran runs a very tight ship and called in regularly to check we were happy. We booked 2 hotels ourselves, which was our only mistake of the trip, we should have booked Omrans recommendations. A special mention to our drivers International Ahmed and Thogan, really appreciated the local knowledge, clean cars and letting us take control of the stereo. Considering the level of organisation and feeling of safety i have no hesitation recommending Omran for any kind of group considering travle in Jordan. I've attached a couple of pics, including one of Shayne on the donkey in Egypt (just for the team at Jordan Day Tours).
I found OmranBrkawi through my search about Jordan. When I tried to contact him, his team got back to us very quickly. And all my questions before the trip were answered so quickly and clearly. Although we were all very experienced in traveling different parts of the world, we were still a bit when we first arrived to Aqaba.
But Omran and his team made us feel safe and comfortable during all our trip with their professional services and interest. All were good.
Guys if you need any kind of services in Jordan, do not hesitate! Contact Omran Brkawi and his team. They will take care of whatever you need for your trip to be an excellent memory.
We can’t wait to go back to Jordan.
Thank you guys.
We have debated writing this review. Almost everything was positive about our trip and we want to support Omran in his business, but as some others have noted the payment was uncomfortable and as this is the last thing that happens, it leaves a sour taste. If not for this, we would have given 5.
First, the positives. We organised a day trip from Amman to the castles with drop-off in Jerash. The contact with Omran was very good - quick responses and flexible to our requests. We were a little uncomfortable about sending passport copies, but followed government recommendations. The prices were reasonable when we compared with other companies. The driver arrived on time with a very nice car and his driving was very good. He was professional and polite (obviously Omran goes above this, but our driver was very good). Omran did call shortly after our trip began and this was a nice gesture. The castles were amazing to visit and we had a great day.
Now the negatives. We had organised to visit Kharana Palace, Umra Palace and Azraq Castle. As we did not know the time to make the visits we had asked Omran if we could stop at other sites that we would pass by on the way to Jerash, and what would the cost be? We were just told that we would pay more for more visits, but could not get a set price, even though we knew the sites we wanted to visit. So on the way from Azraq castle to Jerash, we asked how much it would cost to visit the other sites we had in mind. We could not get an answer from the driver who kept saying he would call Amran, but every time he (supposedly) tried, there was never an answer and he said he must be sleeping. Still he drove us directly to the sites. We asked repeatedly what the cost would be and he would not tell us. We were uncomfortable with this, and it was apparent. Since we were at the sites, we visited and hoped that we might be able to contact Omran later. Note that these sites were very close to the route to Jerash and not a major detour. We arrived in Jerash and when it came to pay, he quoted a price which actually seemed reasonable. We added a tip of about 10% without being asked for a tip, and suddenly the driver was not happy, asking for a bigger tip, saying it was not enough and waiting.
In hindsight, we should have insisted that Omran quote us for the extra sites as this made us uncomfortable during our visits. In fact, the price the driver asked for the extra sites was actually not unreasonable and we would have happily agreed to it and had a more comfortable afternoon had we known. It was the not knowing and then the insistence of a bigger tip that felt dishonest and left a bad taste in our mouths. Be sure you have all the fees in writing before setting out on your tour and you will have a wonderful trip.
Omran arranged all the cars during our 7-day Jordan tour. He also booked our accommodation & safari in Wadi Rum. His service was always excellent. He always kept in touch on WhatsApp and used to call when necessary, always making sure that we were comfortable, happy & safe. We were provided different cars (and drivers) for different parts of the trip. All the cars (big sedans) were clean and in good condition. The drivers were also good - all of them (Raed, Fellah, Ibrahim) could speak English, some little some little more :-). They were all always on time, were courteous, accommodating and their driving was safe (some were conservative, some were aggressive, some in between but, all always safe). Although some of them were unfamiliar with some routes (e.g. in Umm Qais), Google Maps came to help. Our experience in the Wadi Rum camp was also very good, where Omran called and made sure we were taken good care of. He also used to give us tips and help us have a better time in Jordan. Overall, top-notch and highly recommended.
You can't really rely on public transport outside of the cities, so if you want to get around Jordan you need a car. It's possible to rent your own, but after seeing some quite frankly insane driving - apparently Amman doesn't have traffic lanes - I'd highly recommend hiring a driver who is familiar with the local traffic laws (or lack of them).
We organised our drivers for our 5 days road trip through OmranBrkawi and he was excellent. He was very patient and helpful whilst trying to help me finalise the itinerary, and answered all of my (many) questions. We had one main driver, Mohammed, and a couple of others for our airport pick ups and drop offs. All were reliable, punctual, and knowledgable.
The price, around 800 JD including a 10% tip, seemed really reasonable for five people and nearly 1,000km of driving. This covered two separate airport pick ups and drop offs (I arrived and departed at different times to my family), a city tour of Amman, a drive to Petra, to Wadi Rum, up to the Dead Sea, all fuel, all tolls - there were no hidden extras.
Omran was really attentive throughout our time in Jordan, checking in to make sure all was going OK and helping us if we wanted to alter any plans.
I would highly highly recommend!
We had 3 separate day trips organized through Omran. Each had a different driver. All drivers were very good. They were on time, knew their routes well and were very pleasant to chat with -- happy to share information and answer our questions.
The only suggestion we would make is that Omran should be clearer about the Wadi Rum 4X4 trip. Our trip was in the parallel valley, out of Desi, not the classic Wadi Rum trip described in the tourbooks (which goes out from the Visitor Centre). If you are expecting to see the features described in many travel books (as I was), you will be disappointed to miss some of the highlights such as Lawrence's Spring.. Having said that, the 4X4 experience we had was fun: the driver was excellent, and the scenery was beautiful -- really spectacular. I would just rather have known that it was a tour in the Wadi Rum AREA, not Wadi Rum itself. Then I could have made my own arrangements if I chose to.
I am a single female traveler from the US and i use TripAdvisor to ensure my safety, enjoyability of other countries and to get great service/experiences. Omran delivered on all accounts.
We changed/tweaked itinerary many times over the months before my trip. Every time he was super responsive, patient and occasionally had some comments on how to make the experience better.
When i arrived the driver was there with a HUGE smile and a warm welcome. He spoke excellent English and when I made a comment about an ATM he took me to one (i had only planned on going post checking in - i found his attentiveness to be nice after a long journey).
The next morning I had Fallah (i believe this was his name). What a super sweet older gentleman. I had asked if we could stop to get sunblock (ie i hadn't brought as i didn't want to check luggage) and he was so apologetic that the only spots open at that time were overpriced pharmacies. I had to assure him that it was okay. He then took me to Jerash and motioned briefly as to where he'd be parked. Please note, the nice thing about booking with Omran is that you don't have to have a set time to do anything. When I exited it was SUPER crowded. I hadn't even looked 3 minutes when the driver appeared. How kind and attentive to see me when he had no idea when I'd be through. The tour of the city was enjoyable as well.
The next day I had a new driver who was late. I called Omran and he answered immediately and got things sorted for my trip down to Petra.
After 2 nights in Petra what a lovely surprise that I had Fallah again!!!!! He made the "bit scary" trip from Petra to Dead Sea (with a stop at Little Petra) all the more enjoyable. LOVED him. It you want to feel taken care of, fingers crossed you get him.
When i was departing Jordan for Israel i had another driver who didn't meet me in the right spot, had a smoky car (it is Jordan) and didn't assist with luggage. But, he still got me from point A to point B.
I highly recommend Omran for the overall experience, the attentiveness and how secure you feel, thus, the 5 stars. Also 3 of the 5 days of driving had outstanding drivers. I would easily book him again and recommend him. It was comforting to know that from the second I landed in Jordan until the moment i left that my needs were addressed. Omran also checked in several times to ensure that i was happy and that things were going well.
Jordan is an amazing country with super nice folks!
We had a very professional and kind driver through Omran and appreciate all the timings met and kindness for one day trip to Petra and the dead sea.
Very content on the trip with even the restaurants he recommended to us for dinner, and thank you Omran and please give our appreciation to him.
A lot of thanks to Jordan Day Tour‘s agency‘s teem . One day Petra‘s and Dana‘s reserve tour was organized perfectly. And especially thanks to Mr.Omran as coordinator of all this tour. We will recommend this tour agency. Our driver was very friendly and helpful. The images of Jordan‘s nature were beautiful. And here is a message for the tourists - please, ask for the Namela road! It is one of the most beautiful roads in the world that I have seen in my trips. Namela road is the road branch from Petra to Dead Sea. This short road branch can be reached only by small car, not by the bus. Best regards from Lithuania. Loreta
An American woman in Jordan (actually 2 women) go on vacation to the middle east and oh the fun we had!! I can't express enough my gratitude and appreciation to my mother for taking me on holiday to Jordan when I had no idea how amazing it would be, and to Omran and his bevy of professional, friendly, knowledgeable, multilingual drivers (also guides and for me anyway, friends.) My mom and I are well travelled worldly women but this was my first time in the middle east. More Americans should vacation here to truly embrace the rich history, agriculture, culinary delights and religious holy land (to name just a few) that is the country of Jordan. I am the first of my friends to visit but certainly not the last...and I WILL be back!!!
Omran did a fantastic job of preparing us with tips & advice prior to our excursions and pairing us with great drivers who not only drove but translated, advised, informed, educated and willingly (and with a smile) answered ALL of my quirky questions about this beautiful country and the culture and people. The patience and professionalism is unrivaled in my experience and I highly recommend everyone visit Jordan and contact Omran to plan your itinerary and secure transportation. I had experiences and made memories to last a lifetime!
Omran organised a hectic schedule of drivers from one place to another for our party of four from Amman to Jerash to Petra to Wadi Rum. It was well priced, well organised, and he didn’t ask for payment until the end. The drivers were all punctual, polite, knowledgeable, helpful, safe with clean new cars. Most had WiFi in the car too! I would recommend them anytime.
I sent to MrOmran my journey’s program and I got back an impeccable, tailor made and super-friendly service from him and all its drivers. He helped me also to find the right contact in Israel (Jerusalem). I really suggest this top quality service to all the tourists interested in visiting this beautiful and friendly country! I really hope to be back one day.. (and I’ll wait for MrOmran in Rome!)
From the very first email exchange to our farewell drive to the airport, my daughter and I felt like we had been cared for by close family members.
Mr. Omran was always immediately responsive, he provided wise counsel on what we should see and how to schedule our time, and handled every single detail. His network of contacts throughout Jordan is impressive and extensive. Despite the fact he was in Amman, no matter where we were during our nine days, we felt safe and looked after by him. Even if we didn't speak to him, we knew he was checking in with our drivers, or the staff of the places we visited to ensure our every need was met.
His team was EXCELLENT, they provided the same high level of service and care as Mr. Omran. There aren't enough words to describe how fabulous they were. Raed #1 and Raed #2 were personable, funny, warmly hospitable, and so kind. (In case they read this, we won't say which one is #1 and which is #2. Frankly they're both #1 to us!) We loved chatting with them, and were sad to have to say goodbye at the end of our trip. They answered our many questions, not just about touristy stuff, but about real life. We wish we could have brought them home with us!
Jordan has many wonderful incredible historical and mysterious places to see, like Petra and Wadi Rum, but it's greatest attribute is its people. Mr. Omran and his team are the embodiment of the gentle and nurturing kindness of the Jordanian people.
The only way to see it is through Jordan Day Tours. I've traveled to many countries, and have never experienced that kind of service that goes above and beyond. My last conversation with Mr. Omran was at 1:00am in the morning as we were being driven to the airport. He wanted to wish us a safe trip home. I mean, who does that? Who extends that much care, not just in the travel industry, but in any industry?
Thank you Mr. Omran, we will always renember you and how you took care of us.
Diane and Tari
Jordan is a beautiful country and travelling through this country with Omran’s team was a great choice.
Omran helped us plan the journey before the trip and his drivers were very well mannered and helpful. We travelled to Amman, Petra, Wadi Rum, Aqaba and Dead Sea. The drivers were well informed about Jordan and we had great conversations. They gave us tips for shopping and food but were never intrusive. Jordan is a country worth visiting and Omran’s team is the best. Would love to come back again!
Great company and great service.
We travelled in Jordan for 1 week with great ease and felt very comfortable and safe with this operator.
The owner and the driver were very helpful, kind and gave us the best advice to make our trip memorable and save us time.
Would recommend to anyone visiting and hope to see Read Driver agaim soon!
Omran and his team of expert drivers were a wonderful part of my trip. I could have simply rented a car, and attempted to drive myself from the airport straight to Aqaba (as I would have done), but Omran suggested going in his car straight to the Dead Sea, and then on to Aqaba.
One other day it was from Aqaba to Petra and back. And then it was from Aqaba to the airport to end my quickee travel weekend.
If you do the math, it costs no more to hire Omran's team to handle transportation, and the fabulous benefit that you get is that--using only Bassam as an example--you get a historical and political tour, you get to the best locations, and you learn more and more about the area as you go. If I had rented a car I would have had a map on my knees, and would have spent the whole day not learning and seeing, but stressing over road signs and trying to not lose my way.
This was a great experience. Oman's team was punctual with no exceptions. I cannot think of a single negative thing to say--this was a uniquely 100% positive experience.WELL DONE.
We booked a driver for our 10 day trip to Jordan, we were quoted 960 JOD for this, using a large car (because we were 4 adults plus a toddler and were advised against a smaller car - this was, although double the price, good advice, it would have been very uncomfortable in a car)
This itinerary ended up including:
-Pick up from airport to hotel on Day 1
-Morning visit to citadel and the arena then back to hotel on Day 2
-Visit to Jerash and Ajloun on Day 3
-Amman hotel to Petra hotel on Day 5
-Petra to Wadi Rum on Day 7 (extra cost of 50 JOD for a 2-3 hour jeep tour of Wadi Rum), back from Wadi Rum to Petra
-Petra hotel to Dead Sea hotel on Day 8
-Dead sea hotel to Mount Nebo and Madaba in morning of Day 9
-Dead sea hotel to Amman airport on Day 10 late at night
We originally planned to visit Ma’in hot springs but realised whilst in Jordan that with a 19 month old this would not be wise therefore it was cut from the itinerary of Day 9.
The total as we expected it would therefore be, was 1010 JOD. We are not millionaires but we accepted that to make this a trip we would enjoy, we would have to pay this amount.
Firstly I must be very clear about the positives:
-The two drivers we encountered were punctual and reliable and very safe drivers (which is reassuring in Jordan as many other drivers are not)
-The vehicle was clean and quite new with seatbelts and good air conditioning
-The driver who spent the whole trip with us was polite and did explain some things about where we were driving to in English and explained more about the area in Arabic to my husband (who speaks Arabic)
-The itinerary was clarified with us and occurred as we wished it to
-Omran called the driver several times during the trip and asked to speak to my husband to check everything was ok
There were however several things which left a bad taste, which is unfortunate.
The biggest and most disappointing issue was regarding payment.
On Day 9 whilst we were out, our driver told us he would not be driving us to the airport the next day (someone else would) and so we needed to pay the full amount to him on that day instead. Naturally we were uncomfortable with this as we had been told he would be our driver until the very end and we did not wish to be compromised by paying all the money on that day in case no-one turned up for the airport trip. We expressed this to him and this changed fairly easily (which left us wondering why this had been suggested in the first place). Anyhow, we were happy this was the case. When we were about to arrive at the airport, Omran called the driver to speak to my husband to tell him that the driver would be expecting no less than 10% tip. We were all a little surprised as no mention of an expected level of tip had ever been made by Omran. It was deeply embarrassing as we did not have this amount with us and had not intended such a large tip in any case because the cost of the driver was already high and no mention had been made by Omran about set amount tipping (we had planned 40 JOD and my husband could only find another 10 JOD to add to it). A little after this, the driver pulled up in a lay-by just before the airport, telling us money-exchange was not allowed inside the airport grounds and telling us we needed to pay him at that moment. The driver counted the money and said to my husband in Arabic “so this is 1010JOD plus 50JOD” and was visibly annoyed with what he saw as a small amount of tip. The rest of the journey was tense and unpleasant with all of us feeling very embarrassed. The driver could not get away quickly enough and the atmosphere was palpably cool.
If this amount is what Omran expects, he needs to be clear about this from the very beginning and put it in writing when the original quote is drawn up to avoid such a deeply uncomfortable and embarrassing situation.
The other issue I would raise is that reading the glowing reviews, most involve an experience with Omran himself who it appears goes above and beyond to be welcoming and surprising you with extra stops and snack and gestures of kindness. Now I will say that the first driver did go above and beyond by being present as soon as we stepped off the plane pretty much, not just waiting outside, however our main driver (although very polite and following the itinerary) he did not do anything very much extra and was very clear that what was on the itinerary was all we would be getting and if we deviated we would need to get another taxi back. To be fair to him he did ask my husband in Arabic if he wanted a coffee a few times and although we did not ask for this, when we removed the hot springs from the itinerary took us to a craft shop, waiving the entry fee. As nice as these things were, it is clear this is not on the scale of Omran’s approach to “going the extra mile” when reading the other reviews. I would also add that our driver on two occasions made suggestions that we should alter our itinerary in a way which did not seem to be of particular benefit to us and would only have served to free him up for longer periods between items of our itinerary. I only mention this because he repeated this offer to change to itinerary several times despite my explanation that we had spaced things out to avoid too many long stretches with our toddler in the car, therefore we insisted on keeping it the same which our driver seemed a little reluctant to do. At the end of the day he did agree to our original plan so other customers should not feel pressured to change if they do not think it would improve the trip for them.
I think it is important for Omran to hear this feedback so that he can take this forward and ensure what is clearly a thriving business which grows based on these reviews does not suffer from these issues. It is also important for other customers to be aware that not every experience will be exactly the same so that they are not disappointed. Most importantly, this issue of tipping and money exchange needs to be sorted out straight away because it is quite unpleasant and takes away from the great work he and his drivers are doing. With the issues addressed I would then not hesitate to give a 4 or 5 star review.
Really enjoyed Jordan trip with the help of Mr. Omran Brkhawi and his wonderful staff. All our tours are well arranged and made it on time and with his knowledge we saved lot of time. A genuine person we can trust in Jordan.
All the best for him and i will refer him to you all !!
We spent 4 days and 3 nights in Jordan, and hit all of the top sites ( though in retrospect, another 1day/night more would have been perfect). Omran set us up with a nice car - new sedan, and an amazing driver Badar who spoke excellent English. We had the service from the moment we landed at the airport, until we left. Additionally, Omran initially made a lot of great suggestions on how to lay out the trip, things to do, restaurants, etc. He is very helpful that way. We spent a night in Ma'In, an afternoon at the Dead Sea ( Omran arranged a day pass at a nice hotel), a night in Petra, and a night in Wadi Rum ( the ultra - luxe desert camp I wanted was fully booked ) and Omran booked us a cool camp that wasn't ultra-luxury, but was in a gorgeous spot with amazing food, nice people, etc.
Also, he recommended we buy the Jordan pass, which is a great idea! Saved us money when entering Petra.
Ask for Bader as a driver!!
Omran Brkawi is an extremely efficient and knowledgeable driver who helped to make our trip to Jordan very easy and hassle-free.
We like to book our own flights and hotels (via Booking.com) and told him of our plans for a 12 day visit to Jordan. He gave us some advice on the hotels we had chosen and the most cost effective travel arrangements to cover what we wanted to see, which enabled us to finalise our plans and hotel bookings.
We exchanged emails in December 2016, he quoted us a reasonable price, and confirmed that he and his team of drivers would be at our service. He asked for no deposit or security, but his driver was there at the airport awaiting us when we arrived at the end of April 2017.
His services over the 12 days included:
- meeting us at the airport at 23.30 hrs.
- city tour in Amman
- day trip to Jerash and Ajilun
- drive from Amman to Dead Sea visiting Madaba, Mt Nebo & Baptism site
- drive to Hammamat Ma'in hot springs
- drive from Dead Sea to Petra via Wadi Mujib, Karak & Dana
- driver/taxi services in Petra
- drive from Petra to Aqaba via Little Petra & Wadi Rum
- drive from Aqaba back to Amman
- dropping us at airport at 0530 hrs.
He and his team of drivers were always punctual and efficient and made sure that we saw everything that we wanted. When he was not driving us himself he always called us to see if all was going well each day.
He added a few little 'extras' including a dinner for us in Petra and a short boat trip in Aqaba at no extra cost.
He wanted to make sure that we had a really good time in Jordan and saw everything possible.
We felt safe throughout the trip, we trusted him and there were no problems. We felt we could call him at any time if we wished. The cars he provided were comfortable but not luxurious. His drivers were all very pleasant, courteous, good people.
He trusted us and only asked for payment in Jordanian dollars at the end of the trip. His services were good value and he deserved his tip.We would use him again if we go on another visit.
After researching various tours through Jordan we’ve settled on Omran’s services, having read many positive online reviews about him and his drivers. From the start he was prompt with his communications, easily contactable via e-mail and whatsapp. After my initial enquiry he responded with two itineraries as well as detailed pricing for both options. We knew what was included, when we had to pay for the trip as well as information regarding tips to be paid.
The whole trip was very well organized. On the first day we were driven to Jerash by Omran himself and afterwards treated to a “welcome in Jordan” lunch. We’ve had 2 different drivers for the remaining legs of our trip. They both were very informative, warm and welcoming, treating us to countless cups of tea, always willing to answer questions or to stop whenever there was a great photo opportunity, especially traveling along the King’s Highway. Both drivers had wi-fi in the car so we could also catch up with news from home. Omran would regularly phone to check that we were happy with the drivers, the service and generally just to make sure we didn’t need anything else.
He arranged for us to stay overnight in Wadi Rum and to have a 3-hour trip through the desert, culminating in watching the sunset. It was definitely one of the highlights of our tour. On the last day we wanted to go to Aqaba before traveling back to Amman. I contacted Omran and he accommodated our change of plans without charging us anything extra, thus allowing us to spend a very relaxing day at the Red Sea.
Our trip though Jordan has been very enjoyable and stress-free since all the travel arrangements have been taken care off. That left us free to enjoy the beautiful sights and amazing hospitality of the Jordanian people. We would be very happy to use Omran’s services again and would definitely recommend him to our friends and family.
Thank you Omran, Hassan and Ahmed for making our trip so memorable!
I found this company on Tripadvisor. We only needed private transportation to each tourist spots in Jordan. We had a car with a driver for 4 days. The first day was Amman City Tour. The next day we went from Amman to Petra, then Petra to Wadi Rum and Wadi Rum to Dead Sea. They picked us up at the hotel and dropped us off at the next one. We never met Omran but he was in contact with us days and nights to make sure everything was taken care of. The service is very professional and reliable. The price is very reasonable. I highly recommend this company.
We were 2 families with 4 teenage children, the trip was diverse, interesting & lots of fun. Omran & Raed couldn’t do enough for us, if we return to Jordan I’d go with them without doubt & would highly recommend to anyone else going there. Thank you
I can’t recommend Omran and his team highly enough. We used them throughout our 12 day trip in Jordan. We had a few different drivers and every single one of them was amazing. They were always on time and provide so much assistance with everything from lunch/dinner recommendations to coffee stops to explaining about the culture. Omran designed our trip for us after I told him where we wanted to go and how long we wanted to stay. He arranged the activities and stops along the way and also arranged our stay in Wadi Rum. We never had the pleasure of meeting Mr. Omran in person although we communicated through phone and text throughout the whole trip. Our visit to Jordan would not have been as excellent without Omran and his team. Thank you all so much for everything!!!
Omran and his team of drivers is just fantastic. We did four trips with them and the experience for all trips was exceptional. Good, safe drivers, relatively new cars and on time, every time, this is what I can say for Omran
We were looking for Car+Driver service in Jordan for our trip and had contacted few agencies including that of Mr. Omran Brkawi. I was surprised that Mr. Brkawi gave the best quote including many tips in the first email while being one of the best reviewed agency in TripAdvisor (usually better rated ones are more expensive). The email was very clear about the itinerary and what’s included in the quote. Also, it mentioned that we could pay anytime of our choice during the trip (which was again unique not to have an agency directed payment schedule).
Before arriving Jordan we confirmed to Mr. Omran that we would pay a part of the money on 1st day and the rest on the last day. On first day we had some problems getting cash from the ATM. He said not to worry about the money, “enjoy Jordan” and surprisingly offered that we can transfer him the money once we return back home. We did however manage to get money out from ATMs next day onwards.
We were greeted at the airport immediately as we stepped out and since then the drivers throughout the trip were being punctual to the second. We had 3 drivers in total during our trip of 8 days. All of them were very respectful, good and easy Driving and very very attentive. Except for only once, we never had to wait even for a minute after walking out from a sightseeing place, he would be right there in front waiting for us. We also had 3 different cars during our trip. They were new and very comfortable full-size sedans (Kia and Hyundai; and yes, seatbelts worked :) ). At the previous evenings, we would typically message Mr. Omran through whatsapp and confirm the time to leave next day and the places to visit. He arranged for us a day tour in Wadi Rum and dinner at a camp which was a wonderful experience. And on the last day, he sent us a small personalized souvenir that was absolutely wonderful and a very pleasant surprise. In all the countries and places I have travelled, this is only the second time I was rendered speechless by the gesture and sense of hospitality I received from a local person.
It has a very very nice experience visiting Jordan and a big part of it was because we didn’t have to worry at all about our travels for the day. Thanks to the Jordan Day Tour and more team, and particularly Mr. Omran (the man behind the show) for making these 8 days in Jordan one of the best vacation trips we have been to.
about booking with him. He responds very quickly, helped us create the perfect itinerary (we travelled the entire country), and made us feel very safe and welcome. We spent 10 days with Omran's team traveling through Jordan. It was the best travel decision I think I've ever made. Despite multiple delays in getting to Jordan and lost luggage upon arriving, we were greeted at the airport with the warm and welcoming smile of one of Omran's drivers who took such thoughtful and wonderful care of us. The cars are pristine and the drivers always on time. But beyond these undoubtably important things, we also feel as if we left behind new fiends. Our driver was funny, personable, and informative, and spoke excellent English. We asked so many questions and he was so willing to share his knowledge of his country and culture with us. He also looked out for us - often informing us what to expect to pay for things (so we weren't over charged), rearranging schedules to better meet our needs, suggesting excellent restaurants, making sure we had enough Turkish coffee (yum!) and going above and beyond our expectations at every turn. Omran called us every day to make sure we had no unmet needs and to verify our itinerary the next day.
Can you drive yourself around Jordan? I suppose you can (although driving in Amman is kind of terrifying as the rules of the road are vague, at best), but why would you when you can have this luxury at a super affordable price and not have to worry about anything but enjoying your time in this warm and welcoming country.
Being retired, my wife and I visited Jordan for 16 days, longer than most, and used the excellent services of Omran and his reliable and trustworthy team of drivers for 13 days. This avoided both the stress of city driving in a hire car and the uncertainty over directions in some country areas. Omran himself gave priority to our own preferences throughout, and communicated these effectively to his drivers. We thoroughly enjoyed all our time on the road in Omran’s modern cars, the drivers of which were punctual (with one exception, below), friendly, helpful, unfailingly courteous and willing to explore some areas off the beaten track that they had not visited before. Omran willingly offered to take custody of our heavier bags while we were staying two nights and walking in Wadi Rum, and also while we spent a day and night in Feynan Ecolodge, which saved us a lot of trouble.
Omran checked daily with us to ensure we were content and to review the next day’s schedule. We soon recognised this degree of concern and care for visitors, shown both by Omran and all his drivers, as lovely examples of the unconditional “welcome” offered to us everywhere in Jordan. Omran also quietly slipped a few splendid extra calls into our schedule as a bonus. We are extremely glad we used his services.
While stressing that this was an overwhelmingly positive experience, we should note the anxiety we felt on late evening arrival at the airport, when the driver was not waiting for us and arrived an hour after we emerged. Having booked the airport run several months ago, five days before flying we confirmed to Omran that we were coming and asked him who would be meeting us, but this seems not have been sufficient to ensure a driver would be waiting – however no such problems after that. We told all our drivers that we preferred to eat with the locals, and we enjoyed a lot of great food. However on two occasions we ended up at places offering only disappointingly ordinary tourist buffet, once where there were no easy alternatives but also once where we regrettably decided to give up a local restaurant we were looking forward to in favour of the driver’s suggestion. These are both just small issues, neither of which came remotely near spoiling a great trip.
I decided to book with Omran for our group of 5 people after reading all the amazing reviews of the service provided. We couldn't have been happier! Prior to arriving in Jordan, Omrans communication through e-mail and WhatsApp was excellent and i knew from then on that we would be in safe hands. Team member Yousef, picked us up at the airport and kindly took all our luggage to his car. We had him for the duration of our trip. He was always on time, warm, welcoming and helpful towards our group. He also had excellent knowledge of Jordan and some of the sites we had visited. Our group loved Yousef and had so much fun and laughs with him! Omran had called at several points on the holiday to ensure everything was going well. They were very attentive, accomodating and cared that the group were happy with the service that they were providing. Omran had also arranged to get cheaper tickets to one of the sites we had visited and went over and above for our group. Overall i was extremely pleased with the service that they had provided us. I would thoroughly recommend booking with them!
Great service, always on time, good advices, helpful team: all of them were very nice and friendly.
Omran was always available for any question and help.
I recommend them of everyone.
After seeing rave reviews online, I contacted Omran and asked could he help us arrange a short (48) trip to Jordan. I had a lot I wanted to fit into the short time, and Omran was incredibly helpful.
Our trip consisted of:
Airport pickup and transported to Petra- Our driver was Mahmoud, who was extremely friendly! Made us feel very welcome from the minute we met him in arrivals. Made sure to stop along the way for snacks, drinks and anything else we needed. Clearly proud of his country and enjoys his job. Great first impression.
The next day we toured Petra by ourselves, and then a different driver Wael met us to drive us to Wadi Rum. Wael was a mine of information, and a brilliant guide! We had intended on sleeping on the journey to Wadi Rum, but Wael made sure we stayed awake and fed us with info about the surrounding area.
The stay in the camp was very enjoyable. A must do when you visit Jordan!
On our last day, we visited the Dead Sea- an incredible experience. Just wow. Again, Wael was our driver and guide on this day, letting us know about the history of the area and stopping for great pics! He made sure we had enough time in the Dead Sea, but also enough time to enjoy our lunch before we started making our way back to the airport. Lastly we went to Mount Nebo, a quick visit, but we were very grateful to see it.
I could not recommend Omran and his team enough. They were extremely accommodating, friendly, informative and fun. The tour was great value for money. I fell in love with Jordan in my short time there, and cannot wait to return some day. Hopefully with Omran and his team. Thanks guys... and sorry for the late review! :)
We were touring 6 days through Jordan with Omran and his team. Usually we are budget travellers and use local transport, but in Jordan it was not that easy to figure that out and it would have taken precious time. With Omrans team we've been able to see a lot of Jordan (from Amman to Pella in the North, to Jerash, to Petra via Dead Sea, to Wadi Rum, to Aqaba, back to Amman). We met three drivers and Omran himself, all were very nice and it was a pleasure to meet them. Omran made suggestions for hotels and gave good advice. he called us every day. it was a very stress-free way for us to see everything we wanted in Jordan and we always felt secure and looked after. Thank you, Omran!
We got in contact with Omram due to the comments on Tripadviser through internet. He answered us immediately as he also did throughout our stay in Jordan. He was always available, even on weekends.
He offered us a program, but he was also flexible to adopt it as we felt like moving around. He organised us to have a driver for the each stage of our travel. Therefore we had a different driver for nearly all stages. The drivers did not stay with us. However there was internet connection in the cars which we could use either for keeping in touch with him or using it for our purposes.
Without the help of the drivers we would have wasted lot of time for looking for the places we visited or would have been most probably troubles at the gasoline stations.
We were only surprised with the widespread use and wish for tips. As nearly everyone in Jordan, also our deivers were happy to receive tips.
Omran was even ready to organise thay I receive my coats that I forgot in a hotel in Aqaba which I noticed on the day when I was leaving the country, which on the top of all this was a day off in Jordan. After a very impressive organisation and work of Omran, I received my coat back.
We booked a tour with Omran via internet with an idea of an itinerary.Omran was able to give us a very versatile programme for the limited time that we had.
From the time of being picked up from the airport we were looked after and through the following days.I would highly recommend Omran and his team if you are looking for an independent guide
I will make it very easy and simple. Omran’s services are as good as what you see in the reviews, a true 5 starts and should be the number 1 tour company for Jordan here on TripAdvisor!
I just came back from a 12-day trip in Jordan over the Christmas/ New Year break and Omran helped me with my transport from the beginning/ pick up from the airport to the end/ drop off at the airport and I had several stops (Amman and surroundings, Petra, Wadi Rum, Aqaba, Dead Sea).
Chose Omran based on reviews I saw here. I obviously contacted several other driving and tour agencies before I made my final decision. The quote I received from Omran was the most reasonable. Also, he was great in communication through email, call or whatsapp messaging and this was very important for me given the timezone difference with PST. I had a clear idea about what I wanted to do and over a few email communications, he finalized the travel plan with me and we worked on the details through whatsapp. He helped me with booking my Wadi Rum camp too that was great because doing this remotely is a bit difficult.
I didn’t get see Omran himself but saw several of his drivers during this trip. He is however personally in continuous communication with you through the drivers and directly for planning the next day(s). His system works like a well-oiled machine. His drivers are not just drivers! They are all a great source of information for anything you need including points of interest during the drive, stops in the cities, restaurant recommendation and cultural information about Jordan. You don’t need an extra guide (except at places like Jaresh, Petra, etc). Omran and his team are very flexible and I modified plans, times, etc several times even during the trip to make sure I was enjoying my vacation. He is trusting and trustworthy and I was impressed by his integrity. There was not mention or request for tip but hey where is your manner?
Jordan was beautiful and I felt safe. I consulted Omran and got the “Jordan Pass”, which was a huge help from visa to entry fees. I highly encourage tourists to consider going there and do yourself a favor! Do it right and do it with Omran!
I started coordinating with Omran over email and Whatsapp about a month before my trip. He was super helpful and polite and helped us put together a pretty great itinerary that covered all of Jordan in 8 days. There were a few offbeat things we wanted to do on the trip and Omran saw to it that everything was accommodated. We got two of Omran's drivers on the trip, and were fortunate to get Omran himself (and his luxurious Pajero) for the Wadi Rum leg of the trip.
Omran himself is a delight - with several fun stories and anecdotes about his country. He stopped at some unlikely spots on the road that turned out to be the best places to get pictures. The other drivers were both professional and courteous gents and one of them even went out of his way to personally help us get a bottle of water from the Dead Sea. I guess what really stood out for us, was the professional attitude that we saw from the whole team. Nobody asked us for tips. There was no pressure to rush from one site to the next. And above all, they saw to it that we were comfortable at all times. I'm trying to think of an area of improvement for this team, but really can't come up with one. Big thumbs up!
Van 4-11-2016 t/m 12-11-2016 bezochten wij Jordanie.
Omran regelde voor ons het vervoer van Amman naar Jerash, Madaba, Dode Zee, Petra, Wadi Rum, Aqaba.
Hij en de chauffeurs die hij in dienst heeft, zijn heel punctueel en verzorgden het vervoer op een efficiente en betrouwbare manier.
Hij bracht ons naar plekken die we zelf niet snel hadden gevonden, zoals typisch Jordaanse restaurants, marktjes, winkelstraten.
Zijn humor is geweldig. Hij zorgde dat wij op plekken kwamen waar we een eerlijke prijs betaalden voor eten en onderdak.
De Wadi Rum vonden we geweldig. Absoluut doen: jeepsafari door de woestijn, spectaculaire vergezichten. Wij hadden een prive jeep. We deden ook een kamelentocht naar een plek waar we de zonsondergang konden zien. Dit zou ik niet snel nog een keer doen, we hadden het ook makkelijk kunnen lopen.
Petra is adembenemend. Na een lange wandeldag zeker een biertje doen in the Cave Bar bij de ingang van het complex.
In Aqaba prachtig gesnorkeld. Omran bracht ons naar een mooie plek aan de Rode Zee en leende ons zelf zijn snorkeluitrusting.
De rooftopbar van het Hilton is een mooie plek om de zon onder te zien gaan onder het genot van een(alcoholisch) drankje.
Wij kunnen Omran van harte aanbevelen, hij heeft onze vakantie perfect geregeld.
We have recently returned from a fantastic trip to Jordan. The pink city of Petra, the wild nature of wadi Rum, Aqaba and the Dead Sea resort area. The whole trip was fantastic. While planning our trip to Jordan we asked a friend about how they got around during their trip earlier in the year. They said they used Omran and sent us his contact information. one of the best referrals ever. we had debated about renting a car, but decided to have Omran take care of our transportation. We were met on arrival at the airport and on our way to Petra in no time. Omran had some other clients during the same time, but he made sure we had a safe courteous driver. He even called us while we were enroute to make sure all was ok. After our 2 days of touring Petra we headed south to Aqaba, but first a tour of Wadi Rum. We were taken to a luxury camp in the desert where we met our tour guide. Omran had already spoken to the tour operator to ensure we saw all there was to see, and in only a 3 hour Jeep tour. Simply amazing! We then went on to Aqaba and spent a few nights. Omran picked us up right on time again, and we began our journey up to the Dead Sea. along the way Omran pointed out many sights and unusual geological features. He convinced us to stop at a museum (Lowest Spot on Earth) which was free of charge to enter. It was right down the street from Lot's Cave Monastery site (Exodus) Amazing descriptions of the area, with hundreds of artifacts dating back many centuries BC. We would have missed this for sure and it was a real highlight on the trip. A few great stops for spectacular views over the Dead Sea and we reached our resort. The following day we ventured on to Jesus's Baptism site on the Jordan river, Mt Nebo and Madaba. Madaba was a madhouse with traffic and people as it was election day....Omran made the trip thru town enjoyable and showed us a few other special sights along the way.As a resident of the middle east, soetime working with tour companies can leave you feeling like something was lacking. Almost like you got what you paid for, but not a cent more. This is not true with Mr Brkawi. He is a very gracious host. He is an excellent ambassador for Jordan, and he truly understands about customer service. we could not be happier with the way we were treated, and honestly feel like we made a friend. I give him a rousing endorsement, and welcome anyone to contact me if you need more specifics. My advice if you are considering using Omran and his tour company, do it!
Omran is the ideal driver and manager (of his team of drivers)! In searching for a driver in Jordan last March, Omran’s solid track record at tripadvisor.com certainly got my attention. I requested price bids from Omran and another driver. Both responded quickly and with similar prices.
Omran’s response, however, included impressive feedback in a simple spreadsheet style that I very much liked. It confirmed that he had read and analyzed my itinerary ideas….and that our communication was successful.
Additionally, he pointed out that one of my planned activities needed ~3 hours instead of the ~1 hour I’d estimated. I checked reviews of the activity and found it to be true. I really appreciated learning this in advance because it gave me the option to change my priorities (thus avoiding a last-minute discovery that my plans wouldn’t work out).
Various legs of our 3-day itinerary included two drivers from Omran’s team plus Omran himself. Our experiences easily exceeded all of the must haves: good English, nice car, great knowledge of the locations on our itinerary, and an excellent network of contacts. Omran was very easy to talk with and had numerous interesting and funny stories that added value to our long drives through interesting rural Jordan. His attention to our comfort was much appreciated, making sure that we had access to water, food, and toilet stops as we needed.
Right away we realized that Omran and his team drivers were both reliable and professional as they arrived each morning even earlier than promised. On many occasions, they drove out of their way to assure that we got the vista, perspective, and photo that we desired.
In everything he did, Omran’s Jordanian pride and hospitality were showcased for us. He continually expressed his gratitude for our visit and really reveled in in showing his country to us. We highly recomend Omran to our friends, acquaintances, and tripadvisor readers!
Booked through Omran for a half day trip to see the three desert castles east of Amman. Hotel pickup at 12:30 and arrived at first castle at 2 pm. Spent about 30 minutes at each of 3 stops and wrapped up around 4:15. Returned to hotel around 6pm. Cost was 75 JD total (25 JD per person.)
Driver Nadar (maybe Nadir) was quite good. Overall safe, but I wasn't excited that he answered his phone 3-4 times while driving on busy roads with lots of truck traffic. Car was clean. Seatbelts worked. He spoke great English and even made some jokes.
Overall very good. I would book another tour with them.