Troy Baccus was phenomenal in getting my husband and me set up with Medicare part B! Already feeling overwelmed with medicare solicitators calling everyday, a plethora of medicare mail arriving daily, we just wanted to stick our head in the sand. When our friend referred us to Troy, we were a little hesitant to talk to a stranger over the phone. We got over that quickly after our first call with Troy. He is knowledgeable and easy to talk to. His response time is quick and he always follows up with a summary of our discussion. Our enrollment experience turned out to be very easy and I can't thank Troy enough!!!!
Our experience with Troy Baccus has been amazing! He has been readily available for us, and helped both of my parents transition into medicare healthcare plans. He has provided us with the knowledge needed to select the best plans available for our needs. His attitude of service is evident which is why we will continue to rely on him for healthcare needs in the future. We highly recommend his services!
Very professional and helpful. Looked at my needs and presented options, costs and guidance. Followed up quickly on questions. I would highly recommend working with the Medicare Life Group and Troy especially if this is your 1st time with Medicare and supplemental programs. There are a lot of options that vary by state.
Troy and his team are really responsive, professional, and have been more that helpful. They even gave me some assistance with some non-medicare information. Would highly recommend their services. 5 Stars
Navigating through the Medicare coverage plans is overwhelming. That is why it was so beneficial to work with Medicare Life Group broker who provided me with many options and knowledge to assist me in making the best decision. The broker is not incentivized to any specific plan/insurance company, just to help you to enroll in the plan that serves your needs. Very helpful and very patient.
Great experience! Troy Baccus, the agent who assisted me, was very helpful, and informative. He asked appropriate questions and brought things to my attention that I had not considered. As a result, I have chosen the best medical health plan to meet my needs . Thanks for your assistance and guidance Troy.
Troy spoke with me for nearly 1½ hours in our first conversation. A novice at the start of that conversation, by its conclusion, I was well versed in all aspects of Medicare. That’s comprehensive knowledge coupled with exceptional communication skills. Troy recommended a Medigap Plan from a company whose policies are only sold by that company, so Medicare Life cannot even sell that policy. That’s integrity and honesty rarely found in business sales. Troy was professional, patient, caring and friendly. I highly recommend Medicare Life Group without hesitation.
I live in South Florida and chose this company to get through the process of obtaining Medicare supplemental insurances. Troy is a serious, knowledgeable, accredited professional in which anyone can trust to lead a way to the most convenient plans and timing. I strongly recommend him, his assistant Yvette and his company in general. They are there to help and assist any questions in a very corteous way. They make this transition smooth while making one feel comfortable. This is a very reliable company
Troy Baccus assisted me. He was so helpful and explained everything I needed to know. I also was extremely impressed by the fact he contacted me by email. Did no glow my phone like several other people did. Highly recommended him. Helpful and professional!
Troy Baccus is excellent and I highly recommend him. A friend of mine who had used Troy for Medicare advice and found him to be exceptionally useful referred me to him. I didn't know that I would need an expert for advice until I started researching the various decisions I needed to make about Medicare and supplemental insurance as I neared 65. However, it became clear that there are numerous traps that one can fall into that can have significant adverse consequences. Troy walked me through the various steps that I needed to take to sign up for 'basic' Medicare, explained numerous options to me in terms of supplemental insurance products that are available, explained the strengths and weaknesses of the various products, and has remained in touch with me to make sure everything has continued to go smoothly. He has always made himself available, by phone and in meetings, when I have had questions. He made a confusing process straightforward. By working with Troy, I'm sure I avoided making mistakes that could have had real adverse financial consequences to me.
It was easy to make an appointment with Troy, he thoroughly explained our options when selecting a provider, and has been available to answer all questions on our coverage. I have recommended Troy Baccus to several friends because I enjoy working with him.
Great Customer Service! It is hard to get this kind of help and attention to detail in this day and age so it makes it so much more appreciated. Troy was always quick with responses and followup and made sure the process was proceeding as supposed to.
It was such a pleasure working with Mr. Troy Baccus of Medicare Life Group when I was searching for the best Medicare Supplemental Plan and Medicare Part D. He gave me all the different plans and explained to me the pros and cons of each plan. After I decided which plan is best for me and ready to enroll, he walked me through the process - beginning to end. I can't thank him enough for all his help. I would recommend Mr. Baccus to anybody searching for insurance.
It was great working with Medicare Life Group . Very cooperative and ready to act on any problem that could arise. I would not hesitate to recommend to my friends this Group given their professionalism and substantial experience to get the best program to fit your need
Working with Troy was a delight! Knowledgeable and helpful, educating me along the way. He listened and understood exactly what I needed, then provided me with options...explaining the differences and benefits of the various options. I would highly recommend him to anyone and will be using him when my husband becomes eligible for Medicare!
The service is so professional yet very personal. When I was first eligible for Medicare, the process was very confusing and overwhelming. After only a few minutes on the phone with Troy it all made sense! I appreciate that they are always accessible.
What a pleasure to deal with this agency! All of my phone calls were answered by a real person, and so promptly. Troy explained all the confusing details clearly and simply, without making me feel ignorant. He helped me choose an appropriate, affordable plan and showed me options for filling prescriptions affordably. I feel very good about using this agency; they are honest, knowledgeable and very approachable! I highly recommend Medicare Life Group!
The Medicare Life Group did and excellent and efficient job of bringing me up to speed on available medigap plans and what was relevant to me. Very good skills and support - very much appreciated the professionalism and convenience.
I just want to express how much I thoroughly enjoyed working with Troy. He was extremely professional and went out of his way to help me. His customer service was wonderful!! And I so appreciated his good old fashion thank you note... Nobody does that anymore!He's wonderful!! Wish I could get pet insurance from him!? Thank you again.. I will eventually add the eye and dental insurance.
I am so happy that I decided to take a chance with Troy Baccus of Medicare Life Group. Best decision I have ever made. Troy explained my options and I decided to go with the best option for me. Troy went above and beyond for me which proves to me that he is a truly caring individual and not just looking for another client. He came through for me and I will be eternally grateful to him and Medicare Life Group.
Troy Baccus, who is with Medicare Life Group, helped me this year to choose Medicare Supplement Plan as well as Medicare Plan D provider.
I'm a rather skeptical individual who, in general, isn't so easily impressed, and here I am enthusiastically praising Troy's services lock, stock and barrel.
Troy is knowledgeable, attentive, punctual, and prompt. His communications are timely, concise and to the point. You always know where in the process you're. Troy's promise is a guarantee ((you know it will be done). And finally (should be music to every client's ears), he never neglects to follow up.
All in all, it was a pleasure to work with Troy Baccus this year, and, for me, he's no less than the epitome of the perfect American businessman.
My agent Troy Baccus was invaluable in clearly explaining all available Medicare supplement options. With Troy's assistance, knowledge and expertise, we were able to complete this process quickly and efficiently, and once my husband reaches Medicare age he will also work with Troy. I would highly recommend this group. Great customer service! Thanks Troy!
Medicare Life Group and Mr. Baccus made enrolling in Medicare a breeze! Explained everything thoroughly and helped me sign up for an affordable supplement and prescription plan that works well with my prescriptions. Filled my first ones yesterday and didn't have to pay a penny. If you need anything or have any questions they are available and ready to help. A+++++++
I worked with an agent named Troy Baccus for Medicare Life Group. He did a phenomenal job and even got back with me regarding a question I had while traveling on vacation. It was very much appreciated. I plan on staying with Troy as we review the supplement and Part D every year to see if changes are needed.
I found Troy to be extremely helpful to me during a very difficult time. Not only is he knowledgeable and efficient, but he gives IMMEDIATE assistance. When we moved to Montana, I changed our address with all of our insurance plans in mid June. I was told our prescription insurance required a local agent, and our current policy would expire at the end of June. I needed help fast, and someone recommended that I contact Troy. He completed our applications over the phone and followed through to be sure our coverage began by the necessary date. I’d highly recommend him.
Heading into retirement with all the decisions to be made and research can be overwhelming. I reached out on the internet looking for comparisons and received a very detailed, understandable comparison from Troy. Every company out there says theirs is the best, but I wanted a comparison, which is what I received. Troy asked ME what my needs were, what I wanted to spend, etc. and found a plan perfect for me. I highly recommend this company!
I somewhat skeptically and gingerly replied to an "ad" about Medicare supplement options 6 months before I needed them, ready to bail at any time. I usually handle these things on my own and was just in an exploratory phase. The response I received from the group and subsequent discussion with Troy Baccus alleviated any concerns I had - his response was no-pressure, he erased my fears about no costs - they are paid by the insurance companies to provide the service, and after getting minimal information from me he provided excellent, clearly explained options based on my situation. He patiently waited to hear back from me months later when I was ready to execute, and then actually handled the enrollment for me. Everything went very smoothly and professionally. We will contact Troy again when my wife is Medicare-ready. He really seems to be a good guy, and the service was thoughtful and excellent.
I am someone who usually "interviews" a lot of people, before I choose something and I certainly had a lot of people contacting me. Something as important as Medicare coverage is a difficult decision, and I had many, questions. Since day one, working with Troy Baccus, I felt completely comfortable. I believe Troy was genuinely interested in my healthcare needs. His depth of knowledge and ability to provide both verbal and written information, in a prompt and very patient, relaxed manner made me feel totally at ease.
My request to enroll in a Medicare supplement plan and Plan D prescription was handled very well by the agent. I found the agent to be very knowledgeable of the insurance products and he was professional and assisted me greatly with various options. The enrollment process was timely and easy. Many thanks to the agent. I also liked the fact that the company had a good selection of plans.I will refer the insurance and agent to family and friends who are searching for insurance. Thanks again for the service.
I would recommend Mr. Baccus to anyone in need of Medicare related medical insurance. He was able to provide multiple alternatives and explained the benefits as well as any short falls of all the alternative programs available. Mr. Baccus' knowledge was outstanding to say the least and his follow up was both thorough and timely.
Awesome customer service from Troy Baccus. I was concerned about doing insurance business over the phone. Troy was very patient with me and explained everything I needed to know. I am quite pleased with the insurance guidance I received and appreciate Troy's time and expertise.
After talking to several companies about a prescription part D coverage and getting discouraged, Troy made everything clear for me. He was very professional and informative, a real pleasure to talk with. I'm not hesitant to recommend anyone to Medicare Life Group.
I can't say enough about the Medicare Life Group. They made what appeared to be a complex decision about medicare supplements and drug plans fairly straight forward and because I wasn't dealing directly with an insurance company, they were not selling me any particular product but only recommending the best product out there to suit my particular needs. The same commission is paid by everyone whether one uses a private resource like Medicare Life Group or an insurance company directly. If you use an insurance company directly, their own agents internally make the same commission and they are pushing the particular ins co products. I highly recommend Medicare Life Group for objective solid advice.
I was contacted by Mr. Troy Baccus in regards to my obtaining medicare. I had been contacted by others but choose Mr. Baccus due to his knowledge, professionalism and getting coverage that was best for my medical needs. He was accessible for questions. Very pleased with his service.
I clicked on a link on the internet and Troy Baccus got back to me very quickly. We talked about my situation and he got me some information back in a very timely manner. Since our initial conversation I have determined that I will not be moving forward with retirement at this time so I have no need for any products at this time, however, the information that Troy did provide was very informational and I learned a lot so that when I finally do "pull the trigger" I am now much better prepared. I have kept Troy's info and will contact him done the road.