NSM Jukebox Repairs

Excellent service, very helpful. Responded to a further problem very quickly.

Wonderful service from start to finish. Colin has a wealth of knowledge and kept me updated with my purchase of an NSM City II. Also a few days after delivery I received a little hardback book of pictures that showed my jukebox in various state of refurbishment. Would recommend this company. Five star service!

Just brilliant!!!!! They certainly know these machines inside out. My jukebox sounds awesome having fitted 4 new speakers. Big thank you Colin for a wonderful speedy service. Highly recommended jukebox service company.

Great advice and help from these guys. They know their stuff. Had my carriage rebuilt and a faulty circuitboard replaced. My NSM Prestige ES160 runs like new now. Sounds great. Thanks guys from Ontario, Canada.

A big thank you to Colin, Keith and the team for the fantastic restoration of my NSM City II jukebox. First class team, first class service, can’t thank them enough. It now looks and sounds fantastic. Also a big thank you for providing full details of the work that had to be done after being badly let down by another company. Fab team and we will definitely recommend!!! Thanks again Kev & Jackie.

Great team who have given advice over the phone, helped find parts, sent new parts with super fast delivery and given video advice on how to remove, fit and reprogramme parts. I'm so happy, my jukebox had been broken for nearly 2 years and I couldn't find anyone who dealt with NSM. I am so happy it's now fixed, it's been on all day lol, great aftercare - would highly recommend.

Had some repairs done to my Firebird and Satellite 200....First class service and always good to know there's knowledge at the end of the phone...thanks guys

What can I say! My NSM CD jukebox was sitting idle for several years even though the original supplier had provided a replacement memory chip which did not work. I am very old school when it comes to electronics and really don't like all this programming stuff. I found these guys on the internet then had a number of very helpful telephone conversations, and Colin came out to assess what might need to be done and then fix the problems. First he fitted a new chip (one that worked) then identified the fact that both of the bass speaker cones had blown. The speakers were refurbished and sent back in top condition. Colin then very patiently talked me through the basic programming required to get my jukebox up and running with the minimum of fuss. He also provided clear advice on the addition of remote speakers and pre-wired these for me. No complicated jargon, no assumptions, just good, honest easy-to-follow advice. Old school customer service of the highest order. Don't bother to look any further for your jukebox support, these guys are the people you can trust.

Have to say from the first message asking for advice before purchasing my NSM Galaxy 200 to replacement of the amplifier, I can only but recommend the team at NSM Jukebox Repairs. It's quite refreshing that there’s still some honest ‘old school’ businesses out there. Highly recommended company. Thanks, Sean.

Absolutely top notch. From first point of contact Colin was brilliant, within a week my jigsaw puzzle jukebox was repaired and belting out some classics. I would definitely recommend and I will be in touch if I need further assistance. Thanks a million 👌

Great service all round. You have brought life back to my very old tired jukebox. We would definitely recommend.

Thanks a lot, good professionals and pleasant communication.

Colin and his sons offer a first class service, nothing is too much trouble.

My old NSM ES160 lay broken and unused for the last 8 years. I had been promised repairs from others, got ripped off a couple of times and then I found Colin and his team They brought my jukebox back to life with an on-site visit. It is better than it ever was. The sound is amazing. When I played it for the first time it brought tears to my eyes...good memories and complete appreciation and respect for the work done. Miracle workers...thank you Dr Mike

Very happy with the refurb of our CityII. It has never looked so good. Company provides pick up and drop off service which was vital for us. Thank you for a very professional, friendly service.

Excellent! After years of paying insurance and not getting a great service my City IV is now working perfectly and I’m overjoyed. Who needs TV when you have a jukebox. Colin diagnosed the problem over the phone and then put it right when he got here. No hesitation in recommending. Thank you!

As practitioners of a disappearing art I am so thankful I found Colin and his team to refurbish my jukebox carriage. The care and consideration paid to me and my experience from the initial communication through the delivery back to me of my project it was all top notch. No detail was spared and no question was unanswered. I cannot recommend this team more.

Excellent service. My City II came back looking like new and operating perfectly and looking stunning. Highly recommend these guys. Attention to detail and quality of work is very high.

Big thanks to Colin and his team at NSM Jukebox Repairs. Had my NSM Grand Performer delivered last week and really pleased with it. All the family love it right down to my 18month old grandson. Looks stunning and sounds amazing all through the house. Great piece of furniture and great talking point.

Longing for the lockdown to end and having a big party to show it off.

Cheers James.

P.S. big thanks to Keith for getting into my house.

A first class service was carried out on my Festival jukebox carriage which was repaired and returned to me in specialised packaging, nothing was too much trouble and I would recommend the services of Colin and his team

Love my NSM Galaxy 200. These guys have fixed a couple of faults. Professional. Competent and really nice to deal with. Thanks.

Very efficient and friendly service linked to a huge depth of knowledge. They repaired my circuit board quickly and returned it within a couple of weeks, even though I live overseas. Colin even talked me through putting it all back together using Facetime. He was very patient and friendly throughout the process. Highly recommended. Thanks John

I have an NSM Century 21 jukebox which is my pride and joy. Unfortunately about 2years ago it started to play really slowly and I tried to find someone to fix it but with no joy. I thought I would have to call it a day and get rid of it. Then a couple of weeks ago I was searching the internet and came across NSM Jukebox repairs. I phoned them and spoke to Colin and was I glad I did. I explained the problem and Colin immediately knew that the carriage had failed. He told me that he could completely rebuild the carriage and get it workings again. Even better he could do an exchange service whereby I would simply have to take my carriage in and get a fully refurbished one in exchange. So that is what I did. Colin and his son Trevor even opened up specially on Saturday morning so that I could visit them. The result my Jukebox is back up and running better than it has done for years. I can’t recommend Colin and Trevor enough for all their help and would highly encourage anyone with an NSM Jukebox that has problems to contact them. I’m so glad I found them and now have a great contact if I do have any problems in future. Thanks again to Colin and Trevor and all the best for the future I.

Thank you so much for the repair to my jukebox which my darling dad had brought for the family to enjoy many years ago. Colin was true to his word and repaired and made it play again. Such good service, and reliable. I would definitely recommend this company. Thanku again

Took my jukebox to their workshop in Goole after an initial phone call, left it with them whilst I had a day out. Called back and jukebox was up and running. Colin told me about Bluetoothing which he fitted. Also fitted new volume control so I now have Background music/Mute /Reject and varying Volume which I didn't have working before. Sounds great and everything is working spot on. Thanks very much, l would highly recommend these guys.

Highly recommended, left a voicemail over the weekend and returned my call straight away, very clear on what to do, propmt response on email or phone. Fixed my jukebox with no issues and even helped me with advice on changing covers in the jukebox. Would definitely use this company again 1st class!

Great service and a lovely man put himself out came down to Kent to service my nsm jukebox. Thank you colin will recommend you x

After years not working, I took my NSM Prestige ES160 to Colin and Trevor to rejuvenate it. After a full going through, including a coin selector update so that it accepts modern coins, I have to say that it now sounds fantastic again.

Very clever guys, and helpful. Nothing was too much trouble. You won’t find more knowledgeable guys on the NSM range and highly recommend them.

Traded in my well worn out City II for a mint Galaxy 200. These guys gave me a great trade in deal. I had it shipped to Ireland and when I unwrapped it I couldn't believe how mint it was. I was like a 55 year old child on Christmas morning.

I can quite happily just sit and stare at the amazing restoration work that Colin and Trevor have done.

Thanks guys don't ever retire (please).

Highly recommend Colin. An absolute top bloke & knows pretty much anything you could ask. Called him yesterday with a problem sorted in and back in my jukebox by 2 o'clock.

Also, had a problem with my jukebox's speakers whilst I was at the workshop, he gave me everything to sort that as well and very inexpensive. 12/10 would recommend him to anyone looking for a repair to their jukebox especially, after many other repair guys told me to just put my jukebox in the skip. Big thanks Colin!

Emailed these guys asking if they could sort a problem out with my NSM Jukebox. An email came back quickly, we exchanged numbers and next morning Colin rang and sorted the problem straight away.

Top bloke and knows his stuff. Highly recommended.

Great service from two friendly guys. Colin and Trevor travelled miles to my house, arriving when they said they would. They repaired the faults my dear old City II had and now the sound is great and I am really happy I found them.

They were also keen to provide advice and answer any questions to make sure I was satisfied. Top marks-thank you.

Excellent company to deal with, providing on the ball, advice ,service and repairs. I got all my parts repaired and returned quickly.

My 1967 NSM is back looking and sounding great.

First call if I need anything again. 10/10

Just picked up a refurbished carriage for my NSM City 2 from Colin & Trevors workshop which is like an Aladdins cave, a wonderful place; in fact I am sure they could charge an admission fee 😀  

When I got home I clicked the new carriage into place and it works like clockwork and a bonus for me is that the refurbished carriage is a lot nicer looking than my old one. 

Thanks to both Colin, and especially Trevor who refurbished the carriage. Really nice chaps.

If you have an NSM jukebox then there is only one place to get a first class repair.

I sent my carriage Satellite 200 to Colin and his son Trevor and it came back looking like new. Things that did not work before are now working work again perfectly.

So if you have an NSM jukebox, dont hesitate to give Colin - the Diamond with a Golden Heart - a phone call he will sort it out.

Fantastic service; there is nothing Colin doesn’t know about NSM Jukeboxes. He diagnosed the problem over the phone, and I sent him both the Credit and Centrale control boards, which he completely overhauled. By chance, he happened to have another job local to me, so he offered to return and fit the parts for me at no extra cost. I had the pleasure to meet him when he called, and he made sure that my Festival jukebox was working to the highest standard. I would definitely recommend Colin’s business.

Great professional friendly service. So good to have my City 2 back to its original glory. Wouldn’t hesitate to recommend Colin to any NSM jukebox owner. Many thanks

Found Colin on the internet and struck gold …. within no time at all my NSM Satellite 200 was back up and running , this guy definitely knows his stuff and I would highly recommend this company , professional and very friendly - old school …. Massive thank you Colin …. you have a new customer for sure …. So very happy ….. Julie & Jamie

Excellent service, Colin was a delight to deal with and has an extensive knowledge of NSM jukeboxes. Really helpful and great communications. I feel his service is really good value for money.

If you have an NSM jukebox in need of attention, look no further than NSM Juke Box Repairs (+44 (0) 800 772 0895). Colin Terry's knowledge of these machines is amazing and the service and customer care is second to none.

What a great find to get a professional and friendly man like Colin. So good to see my NSM CD wall jukebox working properly for the first time in two years and on top of that he told me a lot about my jukebox. It is so good to find someone you can trust. Highly recommend them.

Thanks Colin

I was really getting to the stage where I thought that we would never get our beloved Jukebox going again. Then I contacted Colin at NSM Jukebox repairs. Even though he was some distance away, he has been marvelous, so friendly, helpful and reliable . Our Jukebox is now working like a new one and we are looking forward to enjoying it for many years to come. Thank you so much Colin and team. I am very happy to give this recommendation.

I am more than happy, not only with the service I got from NSM Jukebox Repairs but also with the results that they have achieved with my jukebox. It has not sounded this good in a long time. In all a very pleasant experience all round.

So efficient and friendly. Their advice (well Colin's) guided me towards the purchase of another jukebox to replace mine that had gone to the great disco in the sky. They had one that suited me perfectly. It arrived in superb condition and, well the walls are still shaking, don't know about the neighbours though. I cannot thank Colin enough for his expert advice and guidance. Much as it is unlikely that I will need their services again I would still highly recommend them. Thanks.

What a professional and friendly service we received. Colin knew exactly what parts we required to renew our Satellite back to it's full glory. Sounds fabulous once again. Can't recommend Colin and his son Trevor highly enough for their services - Brilliant!

Excellent service, friendly and very quick! Helped us transform our Jukebox that hasn’t worked for over 3 years. They’ve provided expert advice and went above and beyond with the repairs, clearly not just a business, but a passion. I’d certainly recommend NSM Jukebox Repairs and thank you for giving our jukebox a new lease of life!

Colin came to fix our jukebox and we found him to be very professional and knew every inch of the machine. He replaced many parts including the flourescent lights and when he left we had a perfect working and lovely looking jukebox.

Another thing we liked is that Colin explained everything to us about what and why he was replacing the parts.

A real friendly service.

Thanks.

Russ and Kim

So pleased to have found Colin, it was a relief to find someone that actually was helpful, rang straight back, sent parts by return, and was at the end of the phone to assist with queries. Will absolutely be keeping his number in my phone, and will recommend to our friends who also have Jukeboxes. Thank you Colin.

Thank You Colin. You have assisted me from across the Globe and have been very fair with pricing and providing advice. Although I have been in the business for over 55 years myself there is always something to learn. I feel like one of the few with Colin. Thank you again my friend. Peter Greenaway Jukebox Repairs Australia

Colin came to my house this morning to repair my two Satellite 200 jukeboxes. He was very polite, efficient and professional. He allowed me to watch everthing he did and his workmanship is superb. He found the problem in no time and carried out the necasary repairs in a professional manner. He is also very honest, as I thought I might need new speakers in both jukeboxes, but after he inspected them he said they were fine. He only carried out the work that needed doing,  which is what I call old school. The jukeboxes have never sounded so good, I feel like I have two new jukeboxes. Colin provides a very good, reliable service at a very reasonable price, I would highly recommend Colin and his company, I couldn't be more pleased.

I sent my Central Control unit to NSM Jukebox Repairs from my NSM Festival for a full refurbishment to have it fully restored. It was sent back in custom made packaging within the week, what a first class service and my jukebox now sounds incredible. I would fully recommend Colin and his company

I brought an NSM ES160 Prestige refurbished jukebox from NSM Jukebox Repairs and I couldn't be happier. Sounds great and looks great. Very genuine person, I would recommend Colin

Fantastic call with Colin, helped out a tricky situation as had to sort the jukebox out very quickly, Thanks Colin, great telephone support and look forward doing business with you going forward. Thanks again :)

Colin turned up at my home in Northampton the day after my call, I had 2 poorly jukeboxes, a city 2 and a prestige, neither working, a motor stopped working on one and a carriage that stayed moving left on the other, within an hour I had a new motor, 2 replaced switches and he even took the broken motor apart and repaired it for me so that I had a spare! A genuine bloke with a wealth of experience that he doesn’t mind sharing with a novice like myself. Extremely professional and I would recommend and definitely use his services again. Thank you very much Colin

My 'working order' E160 internet purchase turned up from where I bought it barely fulfilling that description. With Colin's advice, spare parts and a home visit from him to fit an 'as new' carriage I could not be any happier. The refurbished carriage is a work of art and my jukebox performs as it did when new. Colin will be the only person I'll be going to for future servicing and repairs.

Persona molto cordiale e disponibile Ottima riparazione Azienda top.

Very friendly and helpful people. Excellent repair. Top company

Colin has looked after our ES160 since bought second hand 10 years ago. Initially giving a strip down service and more recently replacing boards with worn compoments. After the last vist our ES160 is sounding fantastic. Colin has great experience and offers a fast and friendly service. Andy Smith - Hull

How refreshing to find someone who was prepared to make an effort and help me out with some niggles on my CityII. I would recommend anyone who has a problem with their NSM jukebox to contact NSM Jukebox Repairs.

I have had my jukebox for over 20 years, but it had stood unloved and not working very well at all for the past two years when I got in touch with Colin to see what he could do for me. He has totally transformed my City II, I can actually lower the volume now!!! It lights up in colour and plays beautifully with a fabulous tone and no more crackles!!! Excellent value for money and he stuck to the original quote, but I am sure did much more than was agreed originally - thank you so much Colin. I would definitely recommend Colin to bring life back to anyone's jukebox - mine works better now than it has ever done.

Colin has done a marvelous job on my Satellite 200. It sounds like it did when I first had it. The added bonus was that he was prepared to come and fix it at my home, I can't thank him enough and highly recommend him.

Colin has done a wonderful job on our City ll. He’s brought it back from the dead, he’s a genius!! Thank you and would highly recommend him.

One circuit board had failed and I also had a few minor problems. I took all of the internal bits over to Colin's workshop and he quickly fixed everything and tuned up the amps. The box has never sounded better. I have had the City 2 for about 25 years and I have used other Jukebox repair shops in the past, Colin is by far the best.

I would highly recommend NSM Jukebox Repairs after they carried out a full refurbishment on my NSM City 2. Colin has done a great job and it now looks and sounds as good as it did when I first got it twenty three years ago. I was impressed with his knowledge and fast turnaround,and the fact that distance didn’t seem to be a problem. I would have no hesitation in using him again.

Many thanks Colin for your quick & excellent service. You did a fantastic job on my NSM ES160 jukebox. Its the best its played in years & you sorted all the annoying faults out as well as convert it to free play for me. I will certainly use your services again and recommend your services to anyone. Thanks once again.

Many many thanks Colin for the NSM City II Jukebox, it is absolutely fantastic and having seen it prior to refurbishment we can state that every little part has been given the upmost attention. The sound is brilliant and it has really been the focal point of our Christmas. We would thoroughly recommend NSM Jukebox Repairs, and Colin as he really knows the machines inside out.

Had a problem with my NSM Prestige ES160. Did a search and found Colin at NSM Jukebox Repairs who responded quickly. He went out of his way, literally to visit and replace the faulty piece in time for Christmas. I will definitely recommend and use NSM jukebox repairs again. Great service and nice fella.

Highly recommend using these guys. I had a problem with my NSM, sent them a message and they phoned me back within no time. I explained what the fault was, sent my Carriage to them and it was back with in the week, all done and it was spot on. Its not worth getting someone else to have a look at your NSM, believe me.

Hi Colin, Thank you for your excellent service and advice, the jukebox is amazing and my husband will be over the moon with it. You made me buy with confidence due to your care and dedication to your business and customers. Thank you again Happy Christmas Kathy

Excellent service from start to finish. Beautifully restored a carriage to like new. So much knowledge around these machines. Very quick turnaround and I would highly recommend them!!

Great friendly service, very knowledgeable on NSM's, trustworthy and fast turnaround. I would recommend to anyone.

Hi Colin, Just a quick thank-you for the excellent and quick service you provided for me last Saturday morning. (ES160 prestige – ‘central’) Central is now reinstalled and all is well. Sound also appears much clearer than was available before. – bit of a shock to system. Have to keep the volume down. You will have made my grandchildren very happy to know that jukebox is back. I'm ecstatic that I have found such a dedicated and knowledgeable business that I can rely upon to keep my pride and joy banging out the tunes. Once again – thanks. Andy Smith

Would just like to say a massive Thank you to Nsm Jukebox Repairs. I bought my City I jukebox from them around 5 yrs ago and it had never missed a beat in this time and trust me I don't think there is a day goes by that the box is not played. We just encountered a problem and after speaking to Colin it was clear to see the mans knowledge is unbelievable. Without further ado and step by step instructions, I removed the carriage and posted it off. It was received and returned back within the week. I clicked it back in and like brand new again. I really can't recommend the level of service you get here highly enough. If anyone has an NSM jukebox, and its your pride and joy, look no further than NSM Jukebox Repairs to look after it, trust me you wont be disappointed. Again Many thanks to you all.

We have just about replaced all the electronics in my festival and it now works great, although I never thought it would, lol. They really know there stuff great service and there is nothing they don’t know about NSM jukeboxes. Thanks again

Colin has been a great help in assisting me and my father restore his Prestige ES160. it’s still an ongoing project but it is now nearing completion. Without any problem Colin has freely given advice and helped with the fault finding of components. Also when ordering parts, these have been delivered the next day, a board that we needed repairing was sent out the very same day as Colin had received it. Colin offers a fantastic service and I hope his business grows and grows, he offers brilliant customer service and has a wealth of knowledge on NSM's.

Many thanks for all your help.

Colin is clearly very knowledgeable and passionate about his trade. He's done a smashing job fixing my NSM City IV for a very reasonable price which he completed in just over a week of me calling him, despite being at the other end of the country! I found him to be incredibly trustworthy and professional. He will be my 'go to' list in future.

Bonjour Colin

Un grand merci pour votre excellent travail et votre sérieux

Edmond

Hello Colin

A big thank you for your excellent work and your seriousness

Contacted NSM Jukebox repairs on the off chance they could help us with our ailing NSM Old Fashioned Wizard CD jukebox. Colin was very prompt in getting back to us, once fault described part was dispatched. Rang Colin after fitting part and he patiently went through setting up the jukebox again. Top bloke, would definitely recommend.

I recently bought a fabulous NSM Prestige II juke fully restored from Colin and I couldn’t be more pleased with it. The service Colin provides is first class and I would have no hesitation in recommending him to anyone thinking of buying an NSM. Thanks again Colin.

I was given an NSM Festival Juke for my 50th birthday, that was over 20 years ago. It stopped working recently so I contacted NSM Jukebox Repairs. I explained the symptoms to Colin and he quickly diagnosed the problem over the phone. I sent the control panel to them, and he rectified the problem, replaced other tired bits, tested it over the weekend and returned the panel within 7days. The Central Control panel is now fully reinstalled, and the Juke is working fine again.

All we need now is another party!!! Excellent service and what a Gent.

Thank you Colin for all your help and great service in getting my jukebox up and running again. A ten minute phone call between Yorkshire and Cornwall and Colin had worked out what the problem was and a replacement part arrived in next day's post. With full support over the phone during  installation, it was up and running again. I had to set up a few programs on it, again fully supported by Colin with a no hassle phone call and at no extra charge  all of my needs have been met.

Thank you again Colin. Great service. Matt - Par Inn, Cornwall.

I have been using the repair service provided by Colin Terry at NSM Jukebox Repairs for over eight years and find the service first class.

I have used NSM jukebox repairs for some time now , I have always found Colin to be professional and courteous. The distance is a major hurdle for us both, I'm in Manchester,  and of course Colin is in Yorkshire, but even this seems not to phase him. His knowledge and problem solving are exceptional,  I would have no problem at all in recommending Colin to repair any NSM jukebox 100%

Just a short Email to thank you for your help you gave in restoring my jukebox, the help that you gave me I can't put in to words.

I was given this jukebox some 21 years ago for a job that I had done on someone's van (I fitted a new engine) and it only ever worked on one channel. I tried and tried to fix it but I could not get the parts, I was a vehicle Technician but now I am disabled with osteoporosis.

My late wife and I had lots of party's on the weekends which involved beer, wine and the jukebox, they were good times.  She would go to car boot sales and buy singles all the time, she so loved that Jukebox.

So last night me and all the neighbours had one hell of a party just like old times.  If I could drive up to your place and thank you in person I would.

Just a few lines to thank you for all your help with the purchase of the NSM Satellite jukebox which I received today. I am very pleased with the juke and it arrived very well packed and in excellent condition.

The delivery person that was recommended by you was professional and helpful. I was very pleased with the after sales support regarding the 3 month warranty and the advice for unpacking the juke and setting it up ready to use. The whole experience has been smooth and painless and I have no hesitation in recommending your company in the future.