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Phoenix Sky Harbor International Airport Parking

3420 E Sky Harbor Blvd
Phoenix AZ , 85034
United States
john.zempare@phoenix.gov
skyharbor.com/parking

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Parking was a mess…many cars circling to find space in terminal 4

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It would have been great except when we were leaving the "machine was broken" in our lane. We sat there a few minutes until the attendant told us to back up and come through another lane where our QR code could be read.

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Great discount for prepaid and even better with the 40% off summer special. However, the parking garage should incorporate the green lights for every space like in Oregon so that we know if there's one available. Also, the bar code should incorporate adding to the phone wallet. I had a cancelled reservation, which I mistakenly used trying to exit. The cashier kept saying I must've taken a ticket, which I kept saying I used a bar code. She finally called support, who informed me to use my other bar code that wasn't cancelled. My bad. If I had the correct one in my wallet like the airline tickets and other attraction tickets, then I wouldn't have made the mistake. The cancelled and the 2nd confirmed ticket were next to each other in my Gmail account. Again my bad. But please add the wallet feature for my next trip. It was 120 degrees exiting so I couldn't think straight, but the cashier and my family had a good laugh after it was all said and done.

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Great value and convenient.

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Easy to book parking & discount

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After searching every floor there was no place to park but the roof. The car has to be left in the sun for 5 days - 5 very hot days. The lot was oversold. I feel I was cheated. I paid a lot to park in the sun.

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I paid extra to have Premium parking near the elevators and have 5QBDG as my confirmation # BUT THERE WERE NO PARKING SPACES AVAILABLE NEAR THE ELEVATORS OR for that matter ANYWHERE except the very top level in the hot 118 degree sun. Did you schedule too many Premium spots or do people just park there with no consequences? VERY poor service! Won't do it again!

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I’ve gotten lost both times I have parked at terminals 3 & 4… even taking photos of where parked . There needs to be indicators for which side of the terminal you’re on - as well as signage on the terminal entrances and exits for which direction - Its the most confusing airport My husband (who travels extensively for work) or I have ever used.

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The scanner has difficulty reading the bar code on my payment receipt.

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Horrible! It did not work. Now I have to try and get my $ back.

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Guy told me its reservation only so I could not use my coupon I had for it. But plenty of spaces!! Little expensive though.

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good experience

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Great service will be back this friday.

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Phoenix Sky Harbor parking is simple and easy to use. I'd recomend them to any traveler!

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The only way I park. Fast and easy with a great savings by booking on line in advance. Great convenience to the Gates and easy exit with pre-pay.

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The process was smooth and efficient. And, parking in Terminal 4 at a reasonable rate was extremely convenient. Great parking facility.....

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Parking at Terminal 4 was a game changer of convenience. It was maybe 10 minutes from the time I walked off of the plane and was sitting in my car. I have already booked my next reservation for my flight out on Friday. Not to mention, reserving a parking space online in advance has been cheaper than scheduling an Uber as of lately; definitely can't go wrong with that!!

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The City's program for parking works exceptionally well.

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This was a life saver. Super easy!! Loved the close parking specially after a long flight and all you wanna do is head home.

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I stayed a day shorter and never received a refund after writing in twice. I had to notify my bank. Otherwise the location of the park was great

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Very slick process, easy in and easy out

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Booked weeks in advance to park in the covered parking next to the terminal the place was jammed I had to squeeze into a parking spot that was tight due to larger vehicles on both sides. Question could I have used my reserve pass in valet parking seems there is plenty of spots there

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I was glad the options for various garages was listed and it was helpful to see that safety is a top priority. Also good to know the amount of distance to walk from car to terminal. Very helpful. And nice to know it's 24 hr with attendant available to help in case I need help with scanning the bar code. I suggest that you also list on a sidebar, which airlines are at Terminal 3 and which are at Terminal 4. THX!

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This seemed like a great way to save some money on parking at the airport. Unfortunately, the QR code scanner wouldn't work so it ended up being a huge pain trying to get into the parking lot. Ultimately they just told us to press the button and take a ticket and we'll have to deal with it when we depart. I haven't yet had to deal with that, but I'm hoping it won't be a disaster.

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Quick and easy access and departure, and extremely convenient to get to ticketing and gate.....what more do you need?

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SO CONVENIENT AND SECURE AT THE RIGHT PRICE
Would recommend to anyone

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I was sent information that did not belong to me about parking including a reservation number and credit card information. It was sent via email and I replied that I was not the correct person. I emailed to fix this mistake. I waited for over an hour on the "live" chat to speak to someone. This was not fixed and therefore I am still receiving information about about a person that is not me. I did not park at this location. I do not, in fact, live in the United States at the moment. I feel bad for the person who was supposed to get this information and may not have been able to park where they needed to.

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We had trouble with the checking in at the parking gate. Otherwise it was easy.

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Your parking signage is awful. Outside it says short term parking only. This needs to be changed.

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The scanners could not read the code in my phone and I was stuck paying by card to get in, so much for prepaying

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Horrible. The lot we booked (east economy uncovered) was full so we were directed to another lot (covered). We waited in line and then our QR Code did not work because our QR Code was for the uncovered lot. We had to call the attendant and pay the difference. It was a huge hassle and not efficient at all.

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Makes traveling so convenient to just park and walk into the terminal!

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Super easy and convenient and helps me justify the expense of parking right at the terminal.

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It's a big airport! For sure!

Arriving was simple.

Leaving: flight was at 6 am on a holiday weekend and the checkpoint was somewhat not so busy. I got...

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The covered area is rather large. Would be nice to provide lights or some other designation of available spots instead of wasting time driving up and down isles looking for spaces. Don't know if that's possible or not??

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All good except baroda scanner difficult to use. There is a narrow window of angle and distance that will work.

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Even though we prebooked and prepaid, there were virtually no spaces available at 10 AM. The sign outside the garage was blank: it gave no indication of how many spaces were open (perhaps there were none).

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I found out last time I parked at Terminal 4 that my stock Dodge Ram 2500 4x4 fit in the parking garage... luckily so bc the oversized vehicle lot was completely full.

I am not sure why cars and other normal sized vehicles are allowed to park in that limited parking lot when truly oversized vehicles have no other options.

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I am new to Arizona getting used to the airport. The premier parking spots could be more clearly marked, kinda hard to find.

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Easy peasy! Paid online, showed up with the barcode on my phone, then rolled out when we got back. Would definitely do this again! I thought the price was reasonable for the convenience and we were at ease leaving our car in the covered garage.

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The QR scan part is so painful

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Don’t offer a service you cannot provide. Departed before 6am and arrived after 10pm. The promised train from parking to terminal was not operating during those hours. Add to that surly bus drivers (#601 at 10:30pm Saturday 5/22) and misleading signage, it seems to me my decision to park at the airport will be replaced by ride-share or taxi in the future.

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Sooooo easy!

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Great service and expedites the departure process - I use it for all my parking at Sky Harbor.

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Convenient and secure

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Convenient and secure

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I think I may be repeating myself, but I want to know who decides the title of "The Friendliest Airport".

It is not the friendliest for food options, nor...

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Had to cancel due to change in travel plans and still charged $2 for a booking fee. Disappointing.

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Very good experience, easy no hassle.

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Economy parking was an easy process. Very convenient to pay for parking in advance! Thank You!

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I always like to park next to the terminal whenever I travel. When I have traveled I use the app to reserve and pay. However when pull up to scan the bar code in the app it NEVER had worked for me. I always have to pull a ticket and when I do leave I then have to show that I did pay and the attendant has to look it up. Such an inconvenience. This happend even on my current trip I'm on.

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Why won’t you do this? Such an easy way to save money and time.

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Took a 4 day mini vacation, enjoyed the convenience of not having to wait for the taxi, Uber or Lyft driver and the very best part was the cost was only a couple of dollars more.

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After years of trying to formulate an easy in?out process, they finally got it right. Sooo Easy now

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So easy to make your reservation and so quick to park and walk right into the terminal using your phone to scan your reservation. When you return, quick exit to your car and scan your reservation again as you exit! I use this method every time I travel out of Sky Harbor! Love it!

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We chose for a small premium to get into the terminal garage. We found a space close to the legatos which took us to our terminal 4 gate. 1st time using the service and will use again for short trips. Staying longer than 4 days is better to just Uber to airport.

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Easy & Affordable! Won’t park anywhere else.

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Prepaying was bad news!! I couldn't get the scanner to read the scan box on the way in or out. Had to wait 15 minutes for someone to come to terminal 2 to manually process it

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Very convenient, we took the tram to the terminals.
No problems. The address they gave to find the correct parking lot was spot on. Return was not so easy as the tram was not in operation. We had to take a bus and the signage was not adequate. And no one to ask, so we got on the wrong bus and had to drive around for 20 minutes. But other than that, I loved the convenience, and I will use the service again

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Staff was very helpful when I got back. My code wouldn’t read and I lost the ticket from5 days before when the code wouldn’t read on my way into the facility.

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AWFUL experience. Economy lots were full. Guess what you can’t enter the garages if you pre-paid even if you were willing to pay the difference since catching your flight is the priority. Thankfully found an open spot in economy after backing out of garage entry. I won’t use again, I don’t like my options being limited if actual conditions change and time is of the essence.

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Beautiful airport , but , and it's a big but. In terminal 3 all of the food service is locked down except Starbucks and one other restaurant. Burger joint...

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They really need to fix the QR code scanners. Very frustrating that they don't work. Will give it one more try then just forget paying in advance as you waste more time than money you save from paying in advance.

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I love the program, the discount and the ability to earn points.
I don’t love trying to have the code read when you’re going into the parking garage.
It doesn’t always work and if it does it takes a long time.
But they will honor it when you leave if you can’t get it to work

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The qrc readers need fixing, too difficult to get the sensors to read iPhones, this happened on my first parking experience at a different reader, very frustrating

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Great place to park. E-Z to find using the address that they give.
Plus easy access to terminal 4

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The parking options and Sky Harbor at convenient, easy and affordable. Both the terminal parking and remote parking are great!

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This was convenient as I didn’t have to get out a credit card, and it was at a reduced rate. The only reason for the 4 stars is that it was tricky getting the reader to scan my bar code. Took a few attempts.

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Very difficult to get the scanner to read my phone.

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Terrible. Prepaid barcode wouldn't scan. Had to get a ticket. Now I have a prepaid reservation that I can't use and can't get refunded while paying for a second parking spot.

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can't comment. Trip coming up this weekend

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Easy to use and will do again. Warning to infrequent travelers. I thought my airline was in terminal 4. It was in 3. I grabbed a ticket to get in. I called once in terminal. Staff was super friendly and nice. Assured me I could show my reservation when I returned 4 days later.
The attendant was a little confused but checked and I did not have to pay more.
I also suggest to not pay premium. There were plenty of other spaces available.

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Directions at the airport from and to the parking area are TERRIBLE! Plus the train was closed when I arrived and no understandable directions on what to do. No notification at the parking garage that the train was closed.

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very easy to use and the connivance of parking in a covered environment is 2nd to none

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Great idea and service. It’s nice to gain points toward free parking. I wish the QR readers were consistently easy.

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pulled in code didn't work what did I miss!!

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Great easiest way to park

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Easy to use, and quick! Very happy, and I will use again.

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Thank you

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The process is simple and easy to use. Parking availability is very good.

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Although it costs more, I prefer to park directly at the terminal closest to the elevators and check-in desk.

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it worked well. easyto use and the scan worked well both on entry and exit

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The SPRING code wouldn’t work no matter the combination tired... I had to end up calling to get a supervisor to help me and it will be all figured out once I return from my trip. Very annoying.

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Scanner didn’t work and then had to sit there and wait for them to figure out how to let us out. This was supposed to be easy and it took twice as long.

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The price discount is not worth the hassle you experience in trying to check out . No one ever knows what to do and you will sit there as drivers behind you become increasingly annoyed and try backing out of your lane. Better to pay the higher price.

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We travel quite a bit for business and being able to schedule parking at the terminal for a discount is much appreciated. We love the convenience at parking at the terminal, and always appreciate saving some $$$ when we park! Thank you!

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I cancelled this and was promised a refund. Never received it. Followed up on the website and made a phone call and no refund or response

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So convenient! It would great if there was a way to adjust the reservation within 24 hours as my flight schedules sometimes change.

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I love the ease in prepayment of parking

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I found it very difficult to find the parking lot. There needs to be clearer signs.
Great signs for west P but not for East P

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Nice to get a discount on the terminal garage using points.

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Your scanning system rejected my scan--paper copy--and ability to enter the Terminal 4 garage. A vehicle pulled in behind me, so I was trapped. I pushed the green button and took a ticket to get the gate to open. I then worked for several minutes getting through the directory system to get a parking operator on the phone. The operator told me what to do when I leave the garage to keep from paying based on the ticket. That's a frustrating way to start a trip. You can do better.

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REALLY impressed with how easy this online booking system was! Straightforward, no hidden fee's, simple, and quick! My trip isn't until tomorrow so I'm hoping the actual check in/out is as painless as booking the parking was!

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Making the reservation online was fine, however I was unable to utilize the points that I have acquired. Very frustrating!!

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Very happy with the terminal 4 parking garage. Easy to make a reservation and so easy to go to your gate. Check out is a breeze. Use this service all the time

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It didn’t work, hence the 1 star.

Used the QR code to get into the economy lots and into the garage. Went on my trip and returned.

Upon getting to the parking attendant booth, scanned the QR code and it said invalid. It did not work. The parking lady had to call someone and manually override something to let us out...

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Can’t get any more convenient. Appreciate the service.

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The convenience is unbelievable

Best airport in my entire life

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Easy convenient parking, great rate for initial parking

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Very easy!!

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Purchasing your parking prior to your flight is FAST and Convenient. Also, I like the discount given to online reservations. We've parked here before and was amazed how easy it is to park and get on the tram to our terminal. Our vehicle is safe and the covered parking keeps it out of the weather. Great service!!!

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After arriving back in Phoenix after five days the battery in our car was dead. Called AAA and it was going to be an hour before they could get there. Called the airport parking hot line and one of their employees came by within 15 minutes and jump started our car. Very much appreciated!

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Love this parking concept

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Great service. Easy scan in , scan out. Cost a little more than remote parking, but well worth the reduction in stress and time.

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I love parking close and feel it's safe because I am always by myself

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First time using this parking lot. It was fast, easy and convenient. And reasonably priced.

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Very Easty & Helpful!! Thankyou

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I’m happy you offer lots of parking options but since I haven’t parked at the airport before. I had no idea how to get to the sky harbor train to get in the airport, their were no signs. I suggest you should definitely look into getting more signs at parking to how to get to the airport. Also I believe you should change the have to buy parking at least an hour ahead to at least 45 minutes ahead. But thank you for your parkinglot!!!

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Great service. One point ---in signup for a reservation it requires a AZ license number. I have one car licensed in AZ and one in CA. Why can't you accept the CA license for account purposes and reservations?

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Parking is convenient and competitively priced. It is also easy to book and check in & out of the lot. I will certainly use this option again & can highly recommend it to others.

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It sure makes the process easier and at the same time saves me money when I'm traveling on long trips.

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The barcode did not work coming or going, and the attendant that helped us was rude, don't know if I will use it again,

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Very easy to book and very convenient location

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My battery went dead the morning of my trip so I had to take an Uber to and from the airport. I wish I could get a refund.

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Airports are a hit or miss when it come to crowd control. I have been to Phoenix Sky Harbor International Airport numerous times. This was the first time...

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This was convenient, easy to do and affordable with the prepaid discount

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My app wouldn’t scan but good parking experience

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Terrible signage. Hard to find the right floor. No signs for what gates it’s near. Couldn’t find the premium floor I paid for as there are no signs

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QR Code doesn't work. Extremely frustrating and the woman at the exit was angry at me for losing my ticket after I spent all the extra time trying to book early so I didn't have to pull a ticket and the whole thing could be electronic. Awful experience.

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What a great service! Makes trip such less stressful especially when you return and simply walk to the car and drive home

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I love how quickly I was able to book parking. We were literally on the way to the airport and I booked parking online for $50 less then I would if I had just parked in the terminal parking with no reservation.

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Great price and so close to the airport. Pick up and drop off were amazingly quick and professional.

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I flew in/out of PHX airport during COVID times (November 17-18, 2020) for work travels. PHX's Sky Harbor Airport is one of the 10 busiest airports in the...

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This was a very simple and intuitive airport to get through. The TSA Pre-check was a breeze and everyone was friendly. The whole airport was a far cry from...

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Having the Convenience to park directly at the terminal has made it so much easier for me when traveling. It is quick and easy to make reservations for a parking spot online. I also like the idea that I can just park close by to an elevator which makes feel safer when traveling alone.

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Great advantage for in and out service. well priced

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I couldn’t get the square on the phone to work. I called The lady was very helpful Told me to take ticket make copy of payment with the square and today the lady was very helpful and fixed everything

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I could not check in and your parking reader said this code was invalid. How do I get the prepayment credited when I return from my trip?

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Parking System is easy to use, but could not apply points to reservation

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It was great to be able to pay for parking in advance and know how much it would cost but the scanner was NOT easy to use at all and wasted a lot of time in line trying to scan our QR code for the gate to open.

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I love using the reservation service. It's easy to set up, I get a discount on parking, and I just scan a code to get in and out. Fast and convenient!

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your prepaid parking system sucks because the bar code does not allow you to exit the parking structure without seeing an attendant

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Parking garage in Terminal 3 has easy access but limited and confusing parking.
Pre-reservation website needs improvement for user ease.

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Parking garage in Terminal 3 has easy access but limited and confusing parking.
Pre-reservation website needs improvement for user ease.

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It was easy to register and making reservations online was so convenient. Everything went smoothly. Thank you. Will definitely use this service again.

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Easy and convenient

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Always such an easy process!

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When I use points to pay for the parking - the automated feature of checking out does not work, and it takes 10-15 minutes to get a supervisor to come to the booth and approve opening the gate. Very frustrating and long lines of unhappy customers are behind in line.

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Because I was 1/2 hour earlier arriving they charged me an extra 11.00. What a rip. Will not be using this service again.

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Very convenient parking at terminal 3, essy in and easy out. Online reservation and payment system worked well and discounted weekend rate was welcomed!

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Quick and easy. Advanced booking prices are better than a paid ride to the airport!

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the PHX airport parking on line booking is great! however, the a cess paper lets me in the garage but when i leave three or four days later, the same oaper with code will not let me out? the attendees have to call etc and it is very inconvenient

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It was so easy to choose where I wanted to park and pre-pay. Getting in with my phone was easy, but coming out, the scanner didn't work so the attendant had to make a phone call. I felt bad about the cars waiting behind me. But, she did it manually and I was able to exit. I will definitely use this pre-paid parking again.

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Great system and very user friendly.

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The scanning part at the airport is HORRIBLE!! Very hard to do!!

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Second time using. Scanner at entry doesn’t work correctly. You must hold it in an exact spot to be read and hold for a few seconds. But that exact spot is hard to find. I have to take a ticket and scan on the way out. It doesn’t work well.

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Never read the QR code on my phone. Held up cars behind me. I won't be using this service again. Need to apply for a refund.

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Quick and Easy. You can go through any exit on the way out - cash or credit card, you are pre-paid - they should have signs that say this.

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I've been using this service for 2 years and it has been fantastic in helping me budget travel dollars and time . the QR code easy in/out touchfree payment is so important now also .

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Great price and convenient location. Was so nice to get off the plane and have my car there to head home!

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Easy to use, convenient and saved money too!

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Always a great experience

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The parking garage was easy to find, many spaces available, and I felt that my car was safe. I parked at Terminal 3 which was really nice because I did not have to walk far to get to my car. The reason I rated this as 3 stars is because I purchased the parking online however upon my arrival, the QR code would not scan. After 15 minutes of attempting to scan the QR code, the attendant told me to pull a ticket. Upon exiting the garage, I spent over 30 minutes with the attendant attempting to scan the QR code and then eventually attempting to use the ticket that was pulled but she tried to tell me I owed more money since a ticket was used. After about 45 minutes, the supervisor came and fixed the issue. The extra hour of my time (15 minutes initially and 45 minutes upon exiting was extremely inconvenient). Even with that said, I would park at the parking garage again because of the convenience of knowing my car would be safe during my one week travel.

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Easy, accurate, and very cost effective.

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Quick and easy to book. Have had issues scanning barcode into parking machine.

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You need better signage. I prepaid for parking. No where did it say On the pre paid receipt you had to get the endorsement before you went to the garage.

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It is extremely hard when you have to go in and book when you are in an out on multiple days

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It is extremely hard when you have to go in and book when you are in an out on multiple days

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It's quick and easy and it saves me money!

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Easy in and easy out and save a lot of money

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Prepay for parking at the Sky Harbor Airport saves money and time. Only thing missing is the baggage drop that is closed due to Covid. Hopefully that will be up and running by the time we fly again in a couple of months.

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Easiest way to park at sky harbor couldn't be happier

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I tried to scan the QR code. The reader did not pick up the code. I spent 3 minutes trying to get the technology to work. I finally had to get a ticket in order to proceed to parking. I am hoping for a refund for either the QR or ticket, because as it stands currently I will have paid $152 for 6 days of parking. I will not reserve in the future!

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We reserved a parking space prior to flying. So easy! Not only do you get a reduced rate, we were able to park close to the door.

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I love PHX airport parking. All the garages and lots are so easy and convenient.

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The ease of scanning in and out was very smooth and the cost savings of paying in advance was incredible....we travel often and as a result of this experience we will not be taking uber as parking our own vehicle is more cost effective and gives us more control.

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I called the parking hotline and was told its a short walk from west economy to Terminal 3 so I booked it for our trip. When I got to the parking and asked the cashier which way should I take to go to terminal 3, she looked at me like I was crazy and she was right. The walk is short but there is no side walk. So I literally had to walk in landscape in the middle of the road to get to terminal 3. Horrible experience

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Great place to park while out of town for business.

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Very handy to pay for parking before you come to the airport- we have had issues twice however when trying to scan our printed receipt at the gate. We needed to take a ticket to get in which made it a lot more time consuming when leaving. We tried to scan the "code" both from a printed copy and our cell phone.

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Always excellent... never a problem... Apple wallet pass is huge step up

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It was perfect. I fly by myself and like to be able to arrive at the airport, go up the elevator and get in my car and leave, no worries about a shuttle, dragging luggage to the tram, or, when it's late at night someone approaching me, I feel safe in the airport parking.

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Overall an easy experience booking parking in advance. However, the QR code reader is sometimes difficult to read. This would be my one point of improvement - perhaps add an option to type in the reader the confirmation code.

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Horrible experience! The machine didn't scan my code when I entered so I used the call button. I was told to take a ticket. Upon exiting I was told I stayed an extra day and forced to pay $4 more dollars because "That's what the machine says." What a nightmare. Why prepay when I'm charged AGAIN and accused of parking an extra day. The ticket clearly showed when I arrived. And to be given the answer of "That's just what the machine says. I have a long line behind you, can you just pay." There was NO convenience or discount with the prepay.

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It will be nice once the construction is finished near the walkway from terminal 2. Need more signage in the terminals showing the way to the Sky train.

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Quick and easy process

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Easy to park location. Will be nice once the construction is done. Need better signage in the terminals to find the Sky train and west economy lot when returning to terminals 3 and 4.

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Was unable to scan parking pass so had to use ticket. Therefore I am paying twice this week.

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The process was easy and convenient. My only question is how do I get a receipt. This is very important so I may be reimbursed for travel. Thank you

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Completely frustrated that I paid through Sunday and when I scanned my QR code I had to pay an additional $27.00.

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Sure is nice walking to elevator. Saves a ton of time.

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The site is easy to ose, if you contact customer service they are quick to respond, i just love it.

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This is always the easiest and fastest way booking on line for short trips. Highly recommend.

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Can’t book within an hour of the current time. Very inconvenient.

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I love the sevice but always have trouble with code reader. In fact this time could not get it to read at all.

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Neither the paper scan nor on my phone worked, I was forced to get a ticket and I have been charged twice for parking

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Happy Dance..

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Good experience, but artificial since I'm one of the few people that travels as an essential worker. The QR readers don't always work very well.
I also wish the system was more flexible as parking time changes with unforeseen changes in flights.

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Easy and convenient

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Worked fine! Nice discount!

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Was not able to get into this lot. The bar code in the email did not come through. I have an iphone 6 so it should have been able to pick up any codes in the email sent. So had to pay a 2nd time to park in a different lot. WILL NEVER USE this service again! What a disaster!

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The best!! Soooo convenient. Terminal 4 parking couldn’t be any easier. May cost a little more but the location is worth it.

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Booking the parking was easy, and very convenient to access the terminal.

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Using the online parking reservation system was very simple and straightforward. I recommend it for everyone.

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The barcode scanner malfunctioned upon entering parking garage so I took ticket as cars were starting to line up behind me. When I exited the next evening, the attendant scolded me for not using the call button at the time. She told me it would take 15 minutes to correct the pricing

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I’m so impressed with the option to move to terminal 4 from east economy for a very reason cost. Thanks!

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Great option for flying alone and living too far from airport for paid transportation.

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Prepaid parking was kind of a nightmare when trying to leave the garage. It worked great when I parked, but then when I was leaving, the machine was unable to scan my QR code on my phone, and then it took a long time for the parking attendant to figure out and fix the problem. Which was "they" wanted to charge be another $30.

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Your website was extremely difficult to get through and I didn’t get the parking I wanted

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It is a nice service. However, I'd like to know how many points I need to get some free parking? It doesn't state that anywhere on the website, and I have booked several times.

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We would appreciate if the parking garage had luggage carts. The elderly or individuals with multiple suit cases have to cart, drag or struggle with getting them to the check in area.
The most appropriate place to have them would be by the elevators.
Thank you for the opportunity to share my opinion

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Prepaying worked really well for our trip.

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I could not find premium parking. So I just parked and walked.

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Easy process; good discount; very convenient parking.

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Very convenient and easy to use . Thank you !

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The prepaid option is fantastic; however, you are in dire need of an app to easily access QR codes when returning from travels.

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The convenience of the parking was great, however your QR code did not allow me in and therefore created a big problem with the people behind me so I ended up having to take a ticket and then of course resolve it when we came back from our trip. If you could fix that part of your system I will give you five stars.

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Finding the lot took a little time, but once we found it using the QR code to check in and out was great.

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The new system of scanning in and out is great. Much more simple.

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We are in Hawaii and hoping that our vehicle is still safe at Terminal 3.

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I park in the East Garage and have found the pre-paid parking to be easy especially with a print out of the QR code form. The process is faster, smoother and a great experience.

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Excellent service

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Easy and convenient

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this new system is fantastic for the most part - one area that need your attention is the length of time (too long) it takes to exit the cashier booth by scanning the parking voucher.

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Thank you for the updated website. A great improvement. The feature to review an account for ease of rescheduling or canceling saves a lot of headache. Well done. Looking forward to the next iteration.