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Phoenix Sky Harbor International Airport Parking

3420 E Sky Harbor Blvd
Phoenix AZ , 85034
United States
john.zempare@phoenix.gov
skyharbor.com/parking

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QR Code doesn't work. Extremely frustrating and the woman at the exit was angry at me for losing my ticket after I spent all the extra time trying to book early so I didn't have to pull a ticket and the whole thing could be electronic. Awful experience.

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What a great service! Makes trip such less stressful especially when you return and simply walk to the car and drive home

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I love how quickly I was able to book parking. We were literally on the way to the airport and I booked parking online for $50 less then I would if I had just parked in the terminal parking with no reservation.

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Great price and so close to the airport. Pick up and drop off were amazingly quick and professional.

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Having the Convenience to park directly at the terminal has made it so much easier for me when traveling. It is quick and easy to make reservations for a parking spot online. I also like the idea that I can just park close by to an elevator which makes feel safer when traveling alone.

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Great advantage for in and out service. well priced

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I couldn’t get the square on the phone to work. I called The lady was very helpful Told me to take ticket make copy of payment with the square and today the lady was very helpful and fixed everything

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I could not check in and your parking reader said this code was invalid. How do I get the prepayment credited when I return from my trip?

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Parking System is easy to use, but could not apply points to reservation

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It was great to be able to pay for parking in advance and know how much it would cost but the scanner was NOT easy to use at all and wasted a lot of time in line trying to scan our QR code for the gate to open.

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I love using the reservation service. It's easy to set up, I get a discount on parking, and I just scan a code to get in and out. Fast and convenient!

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your prepaid parking system sucks because the bar code does not allow you to exit the parking structure without seeing an attendant

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Parking garage in Terminal 3 has easy access but limited and confusing parking. Pre-reservation website needs improvement for user ease.

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Parking garage in Terminal 3 has easy access but limited and confusing parking. Pre-reservation website needs improvement for user ease.

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It was easy to register and making reservations online was so convenient. Everything went smoothly. Thank you. Will definitely use this service again.

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Easy and convenient

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Always such an easy process!

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When I use points to pay for the parking - the automated feature of checking out does not work, and it takes 10-15 minutes to get a supervisor to come to the booth and approve opening the gate. Very frustrating and long lines of unhappy customers are behind in line.

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Because I was 1/2 hour earlier arriving they charged me an extra 11.00. What a rip. Will not be using this service again.

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Very convenient parking at terminal 3, essy in and easy out. Online reservation and payment system worked well and discounted weekend rate was welcomed!

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Quick and easy. Advanced booking prices are better than a paid ride to the airport!

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the PHX airport parking on line booking is great! however, the a cess paper lets me in the garage but when i leave three or four days later, the same oaper with code will not let me out? the attendees have to call etc and it is very inconvenient

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It was so easy to choose where I wanted to park and pre-pay. Getting in with my phone was easy, but coming out, the scanner didn't work so the attendant had to make a phone call. I felt bad about the cars waiting behind me. But, she did it manually and I was able to exit. I will definitely use this pre-paid parking again.

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Great system and very user friendly.

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The scanning part at the airport is HORRIBLE!! Very hard to do!!

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Second time using. Scanner at entry doesn’t work correctly. You must hold it in an exact spot to be read and hold for a few seconds. But that exact spot is hard to find. I have to take a ticket and scan on the way out. It doesn’t work well.

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Never read the QR code on my phone. Held up cars behind me. I won't be using this service again. Need to apply for a refund.

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Quick and Easy. You can go through any exit on the way out - cash or credit card, you are pre-paid - they should have signs that say this.

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I've been using this service for 2 years and it has been fantastic in helping me budget travel dollars and time . the QR code easy in/out touchfree payment is so important now also .

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Great price and convenient location. Was so nice to get off the plane and have my car there to head home!

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Easy to use, convenient and saved money too!

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Always a great experience

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The parking garage was easy to find, many spaces available, and I felt that my car was safe. I parked at Terminal 3 which was really nice because I did not have to walk far to get to my car. The reason I rated this as 3 stars is because I purchased the parking online however upon my arrival, the QR code would not scan. After 15 minutes of attempting to scan the QR code, the attendant told me to pull a ticket. Upon exiting the garage, I spent over 30 minutes with the attendant attempting to scan the QR code and then eventually attempting to use the ticket that was pulled but she tried to tell me I owed more money since a ticket was used. After about 45 minutes, the supervisor came and fixed the issue. The extra hour of my time (15 minutes initially and 45 minutes upon exiting was extremely inconvenient). Even with that said, I would park at the parking garage again because of the convenience of knowing my car would be safe during my one week travel.

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Easy, accurate, and very cost effective.

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Quick and easy to book. Have had issues scanning barcode into parking machine.

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You need better signage. I prepaid for parking. No where did it say On the pre paid receipt you had to get the endorsement before you went to the garage.

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It is extremely hard when you have to go in and book when you are in an out on multiple days

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It is extremely hard when you have to go in and book when you are in an out on multiple days

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It's quick and easy and it saves me money!

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Easy in and easy out and save a lot of money

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Prepay for parking at the Sky Harbor Airport saves money and time. Only thing missing is the baggage drop that is closed due to Covid. Hopefully that will be up and running by the time we fly again in a couple of months.

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Easiest way to park at sky harbor couldn't be happier

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I tried to scan the QR code. The reader did not pick up the code. I spent 3 minutes trying to get the technology to work. I finally had to get a ticket in order to proceed to parking. I am hoping for a refund for either the QR or ticket, because as it stands currently I will have paid $152 for 6 days of parking. I will not reserve in the future!

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We reserved a parking space prior to flying. So easy! Not only do you get a reduced rate, we were able to park close to the door.

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I love PHX airport parking. All the garages and lots are so easy and convenient.

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The ease of scanning in and out was very smooth and the cost savings of paying in advance was incredible....we travel often and as a result of this experience we will not be taking uber as parking our own vehicle is more cost effective and gives us more control.

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I called the parking hotline and was told its a short walk from west economy to Terminal 3 so I booked it for our trip. When I got to the parking and asked the cashier which way should I take to go to terminal 3, she looked at me like I was crazy and she was right. The walk is short but there is no side walk. So I literally had to walk in landscape in the middle of the road to get to terminal 3. Horrible experience

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Great place to park while out of town for business.

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Very handy to pay for parking before you come to the airport- we have had issues twice however when trying to scan our printed receipt at the gate. We needed to take a ticket to get in which made it a lot more time consuming when leaving. We tried to scan the "code" both from a printed copy and our cell phone.

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Always excellent... never a problem... Apple wallet pass is huge step up

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It was perfect. I fly by myself and like to be able to arrive at the airport, go up the elevator and get in my car and leave, no worries about a shuttle, dragging luggage to the tram, or, when it's late at night someone approaching me, I feel safe in the airport parking.

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Overall an easy experience booking parking in advance. However, the QR code reader is sometimes difficult to read. This would be my one point of improvement - perhaps add an option to type in the reader the confirmation code.

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Horrible experience! The machine didn't scan my code when I entered so I used the call button. I was told to take a ticket. Upon exiting I was told I stayed an extra day and forced to pay $4 more dollars because "That's what the machine says." What a nightmare. Why prepay when I'm charged AGAIN and accused of parking an extra day. The ticket clearly showed when I arrived. And to be given the answer of "That's just what the machine says. I have a long line behind you, can you just pay." There was NO convenience or discount with the prepay.

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It will be nice once the construction is finished near the walkway from terminal 2. Need more signage in the terminals showing the way to the Sky train.

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Quick and easy process

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Easy to park location. Will be nice once the construction is done. Need better signage in the terminals to find the Sky train and west economy lot when returning to terminals 3 and 4.

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Was unable to scan parking pass so had to use ticket. Therefore I am paying twice this week.

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The process was easy and convenient. My only question is how do I get a receipt. This is very important so I may be reimbursed for travel. Thank you

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Completely frustrated that I paid through Sunday and when I scanned my QR code I had to pay an additional $27.00.

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Sure is nice walking to elevator. Saves a ton of time.

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The site is easy to ose, if you contact customer service they are quick to respond, i just love it.

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This is always the easiest and fastest way booking on line for short trips. Highly recommend.

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Can’t book within an hour of the current time. Very inconvenient.

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I love the sevice but always have trouble with code reader. In fact this time could not get it to read at all.

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Neither the paper scan nor on my phone worked, I was forced to get a ticket and I have been charged twice for parking

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Happy Dance..

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Good experience, but artificial since I'm one of the few people that travels as an essential worker. The QR readers don't always work very well. I also wish the system was more flexible as parking time changes with unforeseen changes in flights.

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Easy and convenient

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Worked fine! Nice discount!

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Was not able to get into this lot. The bar code in the email did not come through. I have an iphone 6 so it should have been able to pick up any codes in the email sent. So had to pay a 2nd time to park in a different lot. WILL NEVER USE this service again! What a disaster!

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The best!! Soooo convenient. Terminal 4 parking couldn’t be any easier. May cost a little more but the location is worth it.

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Booking the parking was easy, and very convenient to access the terminal.

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Using the online parking reservation system was very simple and straightforward. I recommend it for everyone.

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The barcode scanner malfunctioned upon entering parking garage so I took ticket as cars were starting to line up behind me. When I exited the next evening, the attendant scolded me for not using the call button at the time. She told me it would take 15 minutes to correct the pricing

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I’m so impressed with the option to move to terminal 4 from east economy for a very reason cost. Thanks!

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Great option for flying alone and living too far from airport for paid transportation.

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Prepaid parking was kind of a nightmare when trying to leave the garage. It worked great when I parked, but then when I was leaving, the machine was unable to scan my QR code on my phone, and then it took a long time for the parking attendant to figure out and fix the problem. Which was "they" wanted to charge be another $30.

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Your website was extremely difficult to get through and I didn’t get the parking I wanted

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It is a nice service. However, I'd like to know how many points I need to get some free parking? It doesn't state that anywhere on the website, and I have booked several times.

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We would appreciate if the parking garage had luggage carts. The elderly or individuals with multiple suit cases have to cart, drag or struggle with getting them to the check in area. The most appropriate place to have them would be by the elevators. Thank you for the opportunity to share my opinion

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Prepaying worked really well for our trip.

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I could not find premium parking. So I just parked and walked.

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Easy process; good discount; very convenient parking.

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Very convenient and easy to use . Thank you !

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The prepaid option is fantastic; however, you are in dire need of an app to easily access QR codes when returning from travels.

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The convenience of the parking was great, however your QR code did not allow me in and therefore created a big problem with the people behind me so I ended up having to take a ticket and then of course resolve it when we came back from our trip. If you could fix that part of your system I will give you five stars.

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Finding the lot took a little time, but once we found it using the QR code to check in and out was great.

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The new system of scanning in and out is great. Much more simple.

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We are in Hawaii and hoping that our vehicle is still safe at Terminal 3.

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I park in the East Garage and have found the pre-paid parking to be easy especially with a print out of the QR code form. The process is faster, smoother and a great experience.

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Excellent service

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Easy and convenient

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this new system is fantastic for the most part - one area that need your attention is the length of time (too long) it takes to exit the cashier booth by scanning the parking voucher.

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Thank you for the updated website. A great improvement. The feature to review an account for ease of rescheduling or canceling saves a lot of headache. Well done. Looking forward to the next iteration.