Crystal and her work have been system-changing for our firm. We are able to meet our clients' needs with so much more efficiency and accuracy. Crystal identifies without prompting when records are missing, and her turnaround time defies belief. We could not serve our clients nearly as well without her help.
Crystal and Record Solutions has been a game changer for us! Our average turn around time is less than 5 days from the date of request to the date received! There have been several requests that other record companies could not fulfill and Crystal and her team were able to complete them within hours! We are blown away with how quick and efficient Record Solutions has been!
Obtaining medical records and bills is a time-intensive task. Record Solutions makes the process more efficient and frees up valuable time for our staff to be more productive managing cases. We are thankful to have found a provider that is incredibly easy to work with, is conscientious of product quality and timelines and brings value to our firm.
I came from a different records request company who was more expensive, and often took weeks or even months to fulfill requests. I have been using Records Solutions for a few weeks and the difference is drastic. Extremely satisfied so far.
Crystal is on top of it all! I've been working with Crystal for years and never had any issues. She is readily available and extremely knowledgeable, and ALWAYS wiling to go above and beyond. Thank you!
I highly recommend Record Solutions, Crystal and her staff are knowledgeable and friendly. I work closely with Crystal often, she is friendly and always available to speak if I have any questions or concerns with requests.
Record Solutions is by far the best records retrieval company I've encountered in my 9 years as a paralegal. I would recommend them to everyone. I'm always in the loop about what's going on with my requests. Crystal and her staff are efficient, timely, well organized, and very reasonably priced.
Crystal and the staff at Record Solutions are attentive and responsive. They provide prompt medical records retrieval services. Crystal cares about her clients and the quality of her service. Of all the records retrieval services we have worked with, she is truly the best.
Crystal and her team are by far the most efficient and respectful people I have worked with while handling medical records requests. I have been in this field a little over 6 years now, and worked with her multiple times. So many processing services call and harass on deadlines, and the opposite is true for Record Solutions. They are professional, courteous, and I would absolutely recommend them to any firms looking to efficiently collect medical records on their behalf!
Crystal and her staff are amazing. I worked as a paralegal for years and when Record Solutions entered the field my job was made so much easier because they are just so darn good at what they do. Professional, organized, diligent, transparent, and warm are just a few words I can use to describe Crystal and her team. Highly recommend Record Solutions.