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A-HESSCO Roadside Assistance & Towing Innovations

Moncrief Dinsmore Road,10943
Jacksonville Florida , 32219
United States

This morning Ms Robin gave us exceptional customer service care during my son’s roadside emergency. She guide us with knowledge and enormous patience. My sincere appreciation to her.

Mike was OUTSTANDING!!!! They said they’d be there in “30 minutes or less” and they definitely showed up well before 30 minutes. He (Mike) ensured I was taken care of from pick up to drop off. As well as the dispatcher, I don’t remember her name but she was also OUTSTANDING!!! GREAT customer service, extremely polite and helpful. I HIGHLY recommend these good folks!

Wow!!!! I cannot say enough about this amazing company. From the original call to the follow-up call after the service, we were beyond impressed. We got a flat tire after driving 20 hours from Michigan to Florida (only 30 miles from home) and our jack wasn’t big enough to put on the spare. We had called AAA. After waiting 2.5 hours for the other company to come, we called A-Hessco and they more than took care of us faster than we ever thought possible. They were safe, professional, thorough, polite, and most of all, helpful in getting us back on the road!!! Thank you!!!

I have used them twice now and WILL CONTINUALLY use them. First it was for a flat tire and then a dead battery on Christmas Eve. So professional and quick to rescue me and my kids. They are so worth saving in your phone if you need roadside help

Great service. They got there sooner than I expected. They were very polite. They didn't waste any time. I see them at the airport when I'm at work all the time, so I knew who to call. I highly recommend them to anyone.

Professional and effective, had some car issues and they did what they could and ended getting towed but still felt like a quality job

Wow! These guys are like a NASCAR pit-crew! As soon as they pulled up, you could tell they were professionals. Their number one concern was mine and their safety. They addressed any and all potential issues first thing. And before I had time to look at my phone to see what time it was, they had my truck back on 4 wheels and they were finished. I am glad I went with them to get my flat tire changed at a dangerous part of the interstate. Doing so alone could have been disastrous. They did it the right way and I am very grateful. I’ll be keeping their number if something like this happens again. I believe I lucked out getting them, but next time I won’t count on luck so much, as I’m keeping their number! Thanks!

I transport fugitives round the country. When we break down, we are used to dealing with less than professional wrecker service. HESSCO: It started with their dispatcher. Extremely helpful. Provided assistance in a timely manner. Even showed concern with locating us a hotel room in a safe part of town. When the crew arrived, very friendly and professional. I did not expect a chase car to assist me and my partner getting to the dealership service center. Extremely high level of customer service. I will use their services again if i ever need to and will definitely recommend to all of my fellow field agents. Thank you Hessco!

We happened upon these guys helping another vehicle affected by our same accident and boy was that a blessing. They were able to quickly get us to a safe location and get our car to a dealership. We highly recommend using this service.

They quoted me 30 mins and arrived in 26. They were efficient, professional and got my vehicle to the auto repair shop. They are pretty pricey but overall very satisfied customer and highly recommend.

Did the job perfectly!

If you need you car broke INTO in under 3 mins MIGHT I suggest these ppl! ALSO they got to me in 30 MINUTES! I waited for POP A LOCK FOR OVER 2 hrs one time!! Eff them! These my NEW go to ppl!

Treated me great, super fast. Thank you

Very professional, safe and efficient.

I used A-HESSCO on Wednesday, October 2nd which was my birthday. I really received a birthday gift that day. The men worked diligently as a team, and demonstrated a very high degree of professionalism by being on time and using radios to communicate effectively. The men worked diligently to get the car on the truck...exhibiting team work at its best. On the way to the dealership, Mike and I talked about the good days and we laughed and laughed. Your visit to my house really made my day. Thank you for everything.

Dead battery .Was in a panic. Searched on line for help . Perfect choice .Less than TEN minutes they arrived and took care of my problem. Very courteous, as was the lady on the phone .

My truck was stuck in a near impossible way, every SINGLE COMPANY I called said they couldn't do it but Hessco didnt say a word and busted it out of hell like they were Thor and my truck was the hammer!! I couldn't ask for better service! Thank you guys again for everything you did! Stay blessed

very professional and fast service