Best laundry service company I’ve used so far. You initially need to fill out some info on their website the first time you schedule a pick up, but after that you can simply text their number anytime you need a pick up. They respond very quickly, and every interaction so far has been extremely friendly and professional.
Pick up: Their pick up times are very convenient, and I’d imagine would fit almost anybody’s schedule. They’re also very understanding if you forget about a pick up you scheduled. We had setup a pick up the other day, but weren’t home on time like we had planned to be. They were extremely understanding and had let us reschedule the pick up for a few hours later in the day. Even though they had to come back again to pick it up because of our mistake, they were still very nice about it, and even dropped the laundry off the very next morning.
Payment: They email you an invoice and you pay through the mobile payment company Square, which is convenient if you’re like me and prefer to pay with Apple Pay. After you pay, a receipt is emailed back to you. They’re a bit more expensive than other laundry services, but I find the quality and convenience of their service makes it worth the price. I appreciate that their website includes their pricing, so there’s no surprises like other laundry service companies.
Drop off: I generally have two laundry bags (40lbs or more) full for them, and they always drop off the next day. All the clothes/blankets are folded and wrapped in plastic. All socks and underwear sorted in individual bags with an elastic keeping them together.
Overall: If you value your time and have the extra cash, I highly recommend SimpleLaundryBK. As long as I’m in Brooklyn, I’ll continue to use their services.
Just moved into my first place without in-building laundry access. I was reluctant to hire a wash-and-fold service but bit the bullet and found Simple. I’ve used them twice so far and they do a fantastic job. Quick pick-up and turnaround time, the porters and customer service agents are friendly and professional, & clothes come back perfectly folded and smelling great. The best part is that you can arrange pick-ups via text and their communication is amazing. Pricing seems to be competitive. Wash-and-fold is a more expensive than going to the laundromat but it’s worth it if you can afford it.