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Complete Water Systems LLC

West Northern Avenue,2333
Phoenix Arizona , 85021
United States
623-396-5566
info@a2zwatersystems.com
www.a2zwatersystems.com

Review

(Google) - Concerned about the extremely hard water in my home ruining appliances and making cleaning difficult, I started checking around for information on water softener systems. It's amazing the conflicting information out there, all designed for businesses to make a profit. What a pleasure to find a company that actually wants to serve the customer. Complete Water Systems LLC is all about the customer. They deliver the best product, price and service in the valley. How refreshing.

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(Square) - Customer Service, QualityVery friendly tech. Great service and extremely knowledgeable

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(Square) - Customer Service, Other, Quality, Wait TimeInformative with answers to all questions.

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(Square) - Customer Service, Quality, Wait TimeWe enjoy Brian every time he comes to the house. He does an excellent job.

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(Yelp)I'm a local home repair contractor, I have referred my customers in need of water softener and/or servicing to CWS for years, I always followed up with my customers, and they have always been pleased and totally satisfied, just this month I had Brian from CWS come out to service my dads system, he tested the water and setup his system, my dad was extremely impressed with his professionalism and knowledge , thank you Brian

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(Facebook)The service provided was thorough and the honesty of my service man was refreshing! I will definitely use this service when I need a new softener. Also so thankful for the education provided on my reverse osmosis system; alarms were blaring this morning and if it wasn’t for that education on where the batteries were I would have been more frantic when the alarm went off. Thank you!!

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Had an RO system installed Nov 2019. Have to say I was really impressed with the service and product. The technician was incredibly knowledgeable and open to any questions we had. He was on time and thorough with the install. Thankyou CWS for great service.

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(Square) Brian explained everything clearly, arrived on time, and completed work promptly

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(Yelp) This was my first time looking for a company to use on Yelp. I saw that they had excellent reviews, and decided to take a chance after reading several. I was extremely satisfied with the response and the results. The company did exactly what they said they would. Brian was both friendly and competent. I would not hesitate to recommend them and will call them the next time I need a repair. This call was for my water softener, but I learned that they also service reverse osmosis systems.

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Google I needed to have my water softener system rebuilt. We were getting these little translucent particles coming through the water lines. Turns out it was the "media" breaking down. I contacted several companies, including some plumbers before finding Complete Water Systems. James spent about an hour with me over email diagnosing the problem and educating me about the repair/replace options. He made me feel comfortable. Scheduling was a snap, although I wish the repair could have occurred a bit sooner. On the scheduled day, Brian came out and was fabulous. I was interested in what he was doing so he multi-tasked by doing the tank exchange and explaining the entire process to me. Once the install was completed, Brian came in the house and ran a chemical test to make sure the water was soft. It was! Another reason I was happy was because the price was about $60 less than I was otherwise quoted. Part of that was because I agreed to dispose of the old tank myself. Hire these guys to repair/replace your water softener!

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Yelp I emailed CWS to inquire about having a custom water softening system made for my home.  I needed shorter tanks to fit under some shelving(35").  James worked with me over the course of several emails and put together a quote for exactly what I needed at a very attractive price.  

I just can't say enough positive things about these guys.  I got a twin alternating system with a carbon tank for a terrific price and I just couldn't be happier.  Look carefully at the reviews from Kinetico, EcoWater systems etc. before you buy your water softener.  Not only do they not have 5 star reviews, you may be getting a $1500 water softener with a $5000 warranty.  Don't get fooled by the fancy sales pitches!  Talk with CWS and let them help you find the right system for you.

Thank you!!!

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YelpWhen we moved into our house there was a big stainless cylinder in the garage with an LED display and no name of what it was. We weren't even really sure what, if anything it did. Our plumber told us he didn't deal with that sort of thing and we were left calling around looking for service for our nameless water conditioner. When we found CWC, Brian came out (on time) and explained what the system was supposed to do and informed us it needed some work. He gave us options and we made an appointment for additional service. We appreciated Brian's courtesy,  honesty, and quality work. This is obviously a family run company where customer service still means something.even

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(Google) Excellent service and an overall great experience and transition to my water treatment system.

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(Google)Complete Water Systems installed a new soft water unit and has been professional and responsive to all of our concerns and questions. We can recommend them and give them '5' stars!

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(Yelp) Gave me exactly what I wanted at the price I wanted. That makes a happy customer. That happy customer is me!

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(Yelp) Both Brian and Garrett were great. Very knowledgeable, interested in saving me money if there was a way to do it. They solved my problem of a bad tank at a low cost. They will be the company i use from here on out.

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(Yelp) I had several quotes from other companies for a water softener before deciding to go with complete water systems.  Brian showed up on time and explained different type of systems available.  

It was raining on the scheduled day for installation and Brian and partner still showed up.  Work was done very professionally and tested to make sure there was no leaks

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(Yelp) This was our first time using Complete Water Systems. Had to let our other service go. They became too greedy! Awesome family business that excelled in great customer service and reasonable prices. They were prompt, courteous, knowledgeable and fairly priced.

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(Yelp)We cannot thank you guys for doing such a great job installing our water softener system and our BevGuard on the refrigerator.  I know if was a lot of extra work having to route the plumbing from the main all the way to the garage, but we REALLY appreciate the great job you did.  You started and finished when you said, cleaned up after yourselves, and did a quality job.  We LOVE LOVE LOVE the Bevguard system you put on the refrigerator so we get great water and ice.

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(Yelp)Had Complete Water Systems out to install a water softener/ whole home filtration system as well as an RO system under my kitchen sink. 

They were extremely professional setting up the appointment, answered all the questions I had and made thoughtful recommendations. 

The install was great, the techs came out right on time and did a great job of installing the system neatly in my home. 

After doing a lengthy remodel with many expenses, I would say the RO and soft water filtration system was the best money I spent on my home to enhance the quality of my life for showering and drinking water. I would highly recommend you use Complete Water Systems for your home's water needs.

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(Yelp)Called them to check out the RO system at our house, not knowing what kind shape it was in. After having been told by another company that it would be cheaper to just replace the system and being fully prepared to do that, Brian turned out to be a welcome surprise. He changed the filter and the membrane, put in a new tank, and we were done for less than half the price of a new system. 

Both the people we had interactions with at this company, whether on the phone with Brynna, or at home with Brian, were really good at their jobs and honest to a fault. 

They also will give you a call to schedule filter changes on their own if you ask them to, which I'm sure anyone with a busy schedule will appreciate. 

At a later date Brian came out to change out our RO faucet and that went super smooth as usual.

To sum up, affordable, fair pricing, and great quality work set them apart and I would recommend them wholeheartedly to anyone who cares to ask. 

Great job guys, I really hope your business continues to grow and succeed

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(Google)Very friendly service

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(Google)I am in the service business and it was a pleasure to get my water softener system serviced by you guys. On time friendly and professional. You will always have my business. Thank you

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(Google)I called in need of a part on short notice. They were more then helpful in navigating me to a solution for my problem. I cannot thank them enough for being professionals, and at the same time focusing on helping me and not just trying to sell me something.

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(Yelp)I found this company using Yelp. I had no idea who to call. They were outstanding from setting up the appointments to installing the system. I needed a new system and they noticed how big my old one was and reccommended a smaller more efficient unit for the size of my house. 

They could have easily sold me the more expensive unit. They also come on time or early so no waiting around and they are in and out quickly. The only wait may be a few extra days for the appointment as they are busy.

I would highly recommend this company

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(Yelp)The reviews are correct, this company is amazing. Excellent communication, service, and you can't beat their prices. Brian the tech is so kind, extremely knowledgable, and passionate about providing the best service available. We couldn't be happier, thank you CWS!!!

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(Google)The reviews are correct, this company is amazing. Excellent communication, service, and you can't beat their prices. Brian the tech is so kind, extremely knowledgable, and passionate about providing the best service available. We couldn't be happier, thank you CWS!!!

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(Yelp) I as shopping for a soft water system.  The national companies came in with very expensive installs.  Thought to contact a local business.  Made an appointment for an on site estimate with CWS, Brian came out spent a few minutes looking over my requirements.  I needed a loop installed.  He gave me a very fair estimate for the loop install.  He gave me an estimate on a water softener, went over a few options to meet my needs.  No high pressure sales,  just options.  He gave me a very fair price estimate.  I got a formal written estimate the next day.  I made an appointment for the install.  Brian came out the day of the install, explained in detail what he was going to do.  The loop install was by far the most work.  Brian got all finished in about 5 hours.  Explained in detail the system operation, throughly cleaned the work area.  I waited a week or so to write this review.  The system is working great.  If you are looking for a quality company for a soft-water system that will not break the bank I highly recommend   CWS, a local company the cares more about getting it right then just getting your money.

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(Thumbtack) Great company to work with. Very competitive pricing. Brian arrived on time and was very professional. He ensured we knew how the system worked and what to expect. Highly recommend.

Honest and reliable

(Website) Called and set up an appointment within a few days. Great price on a great product. Brian came out and installed, softener and R O system in a few hours. He is very honest, dependable, and quick. We had a wonderful experience with everyone at Complete Water Systems LLC. Would recommend to everyone looking for a system. This company and its employees are great.

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(Yelp) I found Complete Water Systems on yelp and with the five star reviews I decided to call them.  Spoke to James and fortunately we were able to set up an appointment with Brian for the following day. Fortunately as I had found a leak from a line in my RO system.  Brian actually called to see if he could come earlier than scheduled as he had a cancellation.

In less than 1/2 an hour he found the leak, replaced a fitting, cleaned up and was gone.  I would definitely recommend CWS

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(Google) We used complete water systems to install a soft water loop and water softener for our home. They were very informative and kept us updated through the entire process. Price was fair, service was excellent. It's the kind of company you like giving your business to.

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(Yelp)Very informative and quick to diagnose issues without compromising integrity or cutting corners. Fair pricing and fixed ours same visit.

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(Yelp)I am happy to write this review for Complete Water Systems LLC.  I shopped around and found CWS LLC to carry the same systems as others, with the same Clack control head (very important, as this is the brain).  CWS  LLC was priced $355 cheaper than the next competitor (installation included in the unit, and no sales tax on the invoice).

Price isn't the only reason I recommend these guys.  I wasn't forced to buy a system, or pressured by the guy that showed up (Brian).  He simply gave me the low down (which I already knew) and provided a recommendation.  I ended up going with the cabinet style which wasn't offered by the other guys.  So a no hassle, no pressure company with very competitive prices, great warranty work, and quick/easy installation.

Do your homework, and don't believe everything you hear on the "Very Refreshing" radio shows!

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(Yelp) I used Yelp to reach out to 6 vendors for bids on a water softener installation at a newly constructed house in Cave Creek.  CWS gave me a number of options, all carefully explained in writing, and once selected, kept me well informed of the process.  After Brian came out and installed my system, I had to disconnect it in order to have my garage floor coated.  I was unable to reconnect it, so he promptly came out again and fixed me up.  Highly recommend this company!

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(Google) The user didn't write a review, and has left just a rating.

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(Thumbtack) Communication is awesome...

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(Thumbtack) Great service and quality!

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(Thumbtack) Great customer service , awesome work quality and reasonable rates.

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(Thumbtack) would use them again!

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(Thumbtack)

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(Thumbtack) They did a great job fixing by drip system and the dude that came out was pretty cool too. He was very thorough and will def hire again

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(Thumbtack) Came out when promised, worked on the job tenaciously and until it was done. Very friendly, courteous, and professional. Would hire again!

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(Google) Complete Water System LLC is hands down the absolute best company to buy a system from. They Are very competitively priced but don't let cheap prices fool you, their systems are top of the line they just don't jack up margin for their own pocket. Besides the price the customer service is out of this world. Brian is a plathora of knowledge and will bend over backwards to make sure you're a happy customer. This company stands behind their brand and you can be assured they will take care of you if you need anything. You just don't get service like this anymore in the world and it's so refreshing to find a company that offers both great product and great service! Don't waste your time or money with anyone else, these are the guys to go with! Thank you so much for all you've done for me and my family!

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(Yelp) These guys are great! They know what their doing, no baloney, great installation, top of the line equipment at 1/2 the cost!
Water Softener and Reverse Osmosis only way to go!
Thank you,
Don

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(Yelp) I have a home water softening system and it's such a pain to always have to go and refill my salt. At the price they offered to deliver it and drop it in and also check on my system was out of this world! The guy that came here I believe his name is Brian. was absolutely amazing! very knowledgeable friendly and made some adjustments to my system so it shouldn't use as much salt as it has been since I bought it. This place is a keeper in my book and I will definitely be coming back for service time and time again.

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(Google) I was so pleasantly surprised by the promptness, professionalism, and service by Brian from CWS. He came on Friday afternoon to change my RO filters and discovered I needed a new tank too. He came back on Saturday afternoon to complete the job and inspected my water softener system as well after I told him about a terrible experience I had with another contractor. Very reasonable prices. I will recommend CWS highly to anyone in need of their services. Thank you, Brian, for making me a happy customer.

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My water softener wouldn't shut itself off. I turned it off manually and I started calling around and made an appointment with this company to come fix it. I was surprised when they said they could come out right away. Brian arrived on time. 

He went outside to check on the softener and said everything is working fine and couldn't replicate the problem. He said there was no need to replace but that the models have come down in cost considerably so wouldn't be nearly the investment if I needed one in the future. 

While he was out I was going to have him change my RO whole house systems filters. My RO system is old and the last company that came out broke an expensive piece trying to get the filter off. Brian suggested testing the water first before changing the filters to make sure the filters actually needed to be changed. He tested the water and it came back fine confirming that the filters didn't need to be replaced. Brian suggested testing the water again in a few months and replacing when needed. 

After all this I asked him what I owed him. He didn't fix anything but spent 45 minutes at my house and I thought surely there'd be a service fee. Nope! He said to give him a call in the future if I needed anything. You don't find businesses like this anymore. I can't say enough nice things about Brian. I'm very grateful(Yelp)

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(Yelp) We called Complete Water Systems for a price quote on a new Fleck valve for our water softener.  We spoke with James, who verbally quoted a price over the phone and then followed up with an email.  The price was much less than another local company, plus James offered to deliver the part to our home within a day.  When asked, James also quoted a price to install the valve.  The price was reasonable, and he offered to install it within 2 days, so we asked to have the valve installed as well.  Brian called before arriving to ask if he could come early since he was running ahead of schedule.  He installed the valve, tested the system, and also tested the water inside the home to make sure everything was working properly.  He even took the time to look at the old Fleck valve and let me know why it had failed.  I couldn't ask for anything more.  They didn't try to sell me something I didn't need, their prices were fair, the service was quick and efficient. I would recommend Complete Water Systems.

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(Yelp) I was unaware just how bad our water was until it became an issue in our household, Complete Water Systems was the best company we found! They were knowledgeable, and priced very reasonably compared to there competitor's.The install was quick and didn't take long to get any information I needed. They helped me narrow down what would work best with our house not just what they were trying to sell. I believe our technician was Brian, he knew what he was talking about, and even explained how the system worked before leaving. I would recommend this company to everyone!!!

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(Yelp) Our home water softener was kaput and I needed to find a reputable company to install a new system.  After doing some research on the internet to get educated on the various water softening systems on the market, I then contacted 3 businesses in the Phoenix area.  I decided to go with Complete Water Systems (CWS).  They were very professional on the phone and provided me an on-line quote after my conversation.  CWS' price was a couple of hundred $ less for the same system from one of their competitors and I scheduled them to install our new system.  The installer (Bryan) was great.  He contacted me before the scheduled time to see if he could come out early - nice!  Bryan went above and beyond to check things out to do the install and was very good at explaining the system.  I contacted CWS after the install with a question and received a call back immediately.  I would highly recommend this company.

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(Yelp) Absolutely outstanding service!  Answered every question.  Performed above par and got the job done with no hassle!  Would definitely recommend this company to anyone needing home water treatment!

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(Yelp) Was looking for a water softener and didn't know where to turn.  Called their ad in the Home Concepts Magazine and they sent Brian to my house to test my water (which I already knew was very hard) and educate me.   He didn't try to sell me anything I didn't need and the price they quoted me was great.  He arrived a few days later with my softener and hooked it up expeditiously.  Great service and price.  Very happy.

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(Yelp) This is a long-overdue review, but just wanted to give a public thank you to James and his team.  

Finding out the truth about water softening and purification was no easy task, and there seem to be legions of companies out there that will try to CONvince you to spend many thousands on their high-tech systems to save you from the perils of hard/bad-tasting water.  Don't be fooled, go with a company that will give it to you straight.

I met James at the home show (along with about a dozen other water treatment guys).  His initial estimate came in at a fraction of most of the other companies that I spoke with.

He was prompt and courteous when he came to my home to give a more precise estimate, and while he offers the more expensive systems, was very honest about what system would best meet my needs (one of the less-expensive systems).

His install team was top-notch.  Just great guys with a super work-ethic and attitude.  It has been a few months since my install, and we could not be happier with both the RO and the softener system that they installed.

Super price, great products, great support and truly honest.  I would recommend CWS to anyone in the valley that wants to improve their water quality at a decent price!