I liked how they reached out to me about not having the color i wanted in a timely fashion. Getting through to customer service was excellent. And this hair is so light, but has plenty volume. I also loved the personal hand written card in the package.
I love this hair. Beautiful hair, very natural looking! Easy to install. Array of Gorgeous colors. Lengthy delivery. Extras included in purchase a nice touch but poor customer service after the sale. 14’ mini fro cee TTT (1b/30/613) mixed with 16’ TT (1b/30). I ordered 2 install bundles on two separate occasions.