Took my car in to get the deck speakers replaced. They had it done in a few hours, but somehow lost the key in the process. Luckily I had a spare key and Jacob said they would be more than happy to reimburse me for the cost of a new key. Speakers sound great, they handled the situation in a somewhat professional manner, and gave me back more than the cost of a new key. Nevertheless I expect a business that works on cars to keep track of the thing you need to start one.
I have been a customer of Stereo Depot for 20+ years. They have great customer service. Great deals, if you dont have much cash upfront you can always finance your purchases.
Adrian and Carlos are the best
Demetris/Skrappy Has Been Dealing With These Guys Over 10yrs He Has Two Old Schools 77&84 Cutlass He Cherished.. Carlos Has Done Tvs, Remote Start, 10 Speakers In One 13 Speakers In Other Oh & Speakers In The Grill And Alot More Goodies In His Cars!! Carlos Is The Main Man In San Diego!! If You Looking For Music, Tvs, Remote Start, Power Windows For A Great Price This Is The Place.. If He Cant Do It He Will Refer You To Someone Who Can.. I Just Personally Called Him My Late Husband(Skarppy) Tv/Deck Just Cracked (sad) He Gave Me A Time & Date To Be There For A Replacement Upgrade That Put A Smile Right Back On My Face Thanks For Your Courtesy.. I See Why SKRAPPY CHOOSE STEREO DEPOT!!! Great Prices, Neat Work, Warranties And Great Customer Service
Adrian was very helpful from the beginning and showing me examples of his previous work and his loyal customer of 12 years also reassured me he was a good guy, helped me get a new stereo system, speakers, Amp, tint my entire car and Back up Camera. Unfortunately human error is a thing and they forgot to install the back up Camera so I'll be heading back at a later time. Overall good customer service and helped me decide what I wanted out of my experience. Slightly pricey but I believe you get what you pay for and the tint so far is doing great audio system is also doing phenomenal.
I had a great experience with ADRIAN helping me pick out the RIGHT stereo of my dreams for my slk55 you can trust this man HE will get the correct unit for your vehicle go to Adrian he's very honest directs you for what you want in sounds
Employees were attentive and friendly and courteous. Place is always busy, parking can a pain, even, non existent at times. Definitely a place to call ahead of time, or make an appointment. I have an appointment on Friday. I'll reevaluate afterwards.
Best place to shop for car audio, went there twice already, always happy Adrian is the best man for the business great deals and an outstanding customer service 🤙 .... if you looking for car audio come and talk to Adrian he most definitely will take care of you .
Brought my xterra here for stereo and camera installation. They did an amazing job. Carlos is a great guy, very knowledgeable and gave great ideas on how to do things. They did such a good job, I brought another car to them. Not often that service exceeds my expectations like these guys did.
I purchased and installed an upgraded stereo system for my Kia Soul. Adrian was very accommodating with his time and expertise when determining which system would meet my needs. After arriving for my appointment, Adrian made sure my car was in and out of there within an hour or so. Beautiful installation, excellent service.
I was a little iffy about the place. Turns out the hard work and price fit the quality of work. I was very satisfied with the team work from all the guys at Stereo Depot. I'm looking forward to doing more business with these guys. I recommend this place!!
I bought LED headlight bulbs , my friend tried to instal to my car and broke one I took back and Carlos not only exchanged it but installed both and did not even charge me fir doing almost more than an hour work great customer service
Thank you Carlos
These guys did a nice job upgrading my stock stereo. They made lots of suggestions and were very helpful. I needed a small location change and they took care of it while I waited. They carry Alpine, infinity, pioneer, and several other quality brands. They also offer window tinting, and other services. Considering how flaky some shops can be, I am happy to recommend these guys.
I spoke with Allen for a quote on an install for my car. When arriving at the store I worked with Carlos. I had then install a custom box in a crew cab colorado with 2 rockford shallow 10s and a p500 2 channel amp. The job took 4 hours which is what i guestimated it would be. I purchase 4 guage wiring and a bass gain controller as well as a hi low converter for the amp. All the people I spoke with were professional, polite, and informative. Of course while waiting I was able to observe how they handled each encounter from young men to older gentlemen to upset customers and making it right on the spot. The only recommendation i make is to the people before they come in.. do your homework on what you would like installed and then these guys can steer you in the right direction for the build of your car.. and dont forget quality comes at a price.
Ok let me start by saying these guys are truly outstanding! I’m a woman and wanted an upgrade in stereo receiver, never once did Carlos make me feel like I didn’t know what I was talking about. This guy gave me nothing but respect and worked with me on everything I wanted done. I will have ALL my truck work done by these guys from this point on. So, do your self a favor and go see my guy Carlos and I guarantee you won’t be disappointed. Believe me when I say I shopped all around San Diego, driving from one audio store to another until I walked in Stereo Depot San Deigo. I found my forever truck home
Very nice shop and people. Very knowledgeable about what they are doing. Went in today to get my car rewired and they provided me with great suggestions and the price was very fair! Quality work and I would definitely recommend this to other people!
Went in today to get an RCA cable for my home audio system. I had great customer service first and foremost. The cost of the 7 ft. cord was $10. I only had a $20 bill and five 1 dollar bills on me. He couldn't break a 20 so he asked for the 5 dollars instead. What a great experience! Such a nice gesture. Later on I plugged in the RCA cable to connect my subwoofer to the reciever and it sounds great. I recommend these guys for great customer service and great quality products. Thanks.
I purchased LED headlights and interior LED lights & installation at Stereo Depot for my 2018 Chevy Malibu. John was very helpful and overall their customer service was great. The quality and installation was excellent.
Great customer service. I was looking for speaker spacers and the shop GM was very helpful. Asking what my application was to sell me the right product. I also was watching him interact with other customers and his personal customer service skills are world class. I'll be back for sure.
John and his team where awesome in ensuring that the new alarm system worked well and that all functions performed to my satisfaction. They gave me instructions on how the system worked and the protections it provides.
Great service, very knowledgeable staff, honest, great pricing, and committed to great quality and stand by their products. I love my new Memphis stereo system, it's just what I wanted and more, thank you. Ask for John or Adam and they will hook you up.
Hey, STEREO DEPOT, especially John and Hector, you get at least Five Stars from us … with a 6 Star rating for some fun front counter service! Friendly staff, who really listened to what we came in for. Then, they surprised us with what we could actually get for a really decent price. OK, so that’s just good salesmanship, but hey, it brought our 2001 and 2002 vehicles into 21st Century technology. Husband and I are absoloutely thrilled with our new Pioneer with Apple CarPlay Radio, equipped with a back-up camera unit. We came in Wednesday afternoon, brought both cars back on Thursday, got everything installed and on our way home by Friday Noon. Can’t ask for quicker service than that, and for two vehicles! Great bunch of guys, great quality service, great prices, and speedy installation. Thank You, Stereo Depot!
John and Adam were terrific, they were able
To help me get exactly what I needed!! Definitely recommend this awesome company!! If i could give them a 10 star I so would!!!!! Thank you Adam and John, sincerely thank you! So happpppy!!
TO OUR FELLOW MILITARY SERVICE MEMBERS THEY ARE THE BEST.
I purchased my husband a brand new 2018 Jeep Wrangler-JK Sahara unlimited to surprise him when he came back home from overseas and he had all these things he planned to do to it. We planned to do tint just for now and lift kit with 35’s eventually and install a rear view camera with a system (we love bumping music, so a SUB WAS A MUST) but it had to be done in increments bc this all adds up. We Came by just for a tint and all these plans we hoped to make overtime became a reality with a few more things we never even thought of. Our buddy Adrian became a close family friend when he treated us with such great customer service. From beginning to end he walked us through so many dope additions we can make to the Jeep. He happens to be the finance manager and He walked us through the process and we got Approved. With financing and some money down my husbands Jeep looks and sounds amazing. They took the car for about four days and gave it back to us even better than we could have imagined.
To Adrian and the team and stereo depot we are in awe of the amazing work and great customer service you all provided from beginning to end.
I know this was a long review but it’s necessary to take the time to write about the amazing experience we had with our friends at Stereo Depot.
TO MILITARY ACTIVE & RETIRED with Jeeps this is your one stop shop. They showed the greatest support and acknowledged my husbands service and sacrifice by helping us out through financing and taking care of us from beginning to end. Thank you all so much
I went into Stereo Depot with no knowledge of car audio and they were more than helpful in helping me find the right direction for my car system. I’m am very pleased with my experience there and would recommend Stereo Depot to anyone. I have gone back since.
We've gotten every one of our stereos here and John always takes care of us! On the most recent stereo we got here we got a quote from "Al and Ed's Autosound" and they're price they gave us was over double what John at Stereo Depot gave us!!!
To add on to the greatness of Stereo Depot they started installing the stereo as soon as I came in! Never in my whole life have I seen such amazing customer service and installation. We wouldn't go anywhere else !!
I wrote a previous review that wasn't fair to Stereo Depot. I wish to write a more factual review that is fair and hopefully helpful to anyone else. I made my past review in a negative state of mind and wish to resubmit a better review.
Also, I'd like to apologize to Stereo Depot for allowing my frustration and disappointment to be vented instead of talking about my issues and giving Stereo Depot a chance to make it right. I'm sorry.
I went in about 2-3 weeks ago to get a stereo and ended up learning that my stock speakers were shot, and others were failing. John sat with me, and helped me choose an appropriate set of speakers, and even introduced me to Snap Financial which allowed me to get the speakers before pay day; which I shouldn mention I have just paid off yesterday, but I had the option to make payments.
I was shown different speaker options, educated on the use of amplifiers and the difference they make. I was also shown different receiver options when I choose to upgrade, and how I could possibly even have hands free communication.
Ultimately I decided on a set of speaker; sure I could afford much more expensive ones, but I wasn't forced to buy them or made to feel bad for not wanting to spend more than I felt comfortable. In fact, I was congratulated on my choice because my needs were a system and not something fancy.
I did shop around afterwards both online, and other car audio place and as far as pricing, I couldn't find anything better. Also important to note that other shops I visited were aggressive with their up selling, and one shop even trash talked me for not going to them first.
In closing, I originally told myself I wouldn't return, but after sitting down with John himself and being shown how to use my stereo, along with my other issues, my confidence in Stereo Depot is restored and I do see my self coming back for an amplifier, car alarm, GPS, even possibly wheels and tires one.
Thank you John, thank you technicians who gave my car music after 4 years of being mute, and t hank you Stereo Depot. Again i apologize for not coming to you first and thank you for addressing my concerns and following up with me.
These guys can build a pretty decent custom box! I do most of my car audio myself as it is a hobby of mine but, from recently moving (tools boxed up) I decided to have them build me a box about 6 years ago. Well, now I have returned for the exact same reason, just a newer Tahoe and once again, they have impressed me. The ported box fit perfectly and the sound quality was even more than expected. I'll be back soon since I've just purchased another vehicle and can trust their work!
John and all of his colleagues at Stereo Depot are great guys. I went in for a Christmas present for my Mom. John knew what I needed, and how much I could spend, he put together a great package that included installation, under budget. I am totally impressed with the install, it looks like it came from the factory. Thanks Stereo Depot, my mom is very happy!
Your one stop shop I have been to this location multiple times and have always had great service. They go above and beyond for you the salesman and are very knowledgeable. I have purchased rims tires speakers subwoofers and finally amplifiers for my vehicle . I am always 100% happy when I leave from there and will Recommend this location to all my friends and family
Came in last week to get a sub and amp installed that I bought about 6 months ago from another store. FANTASTIC!! Close to home and fast along with being easy on the pocket. I think I know where to go for my touchscreen!!
I have had these guys install most of the technical work to my car. For example my dual battery hook up which was a bit of work. I most recently had to have my front headlights replaced for the third time. At no fault of theirs. Each and every time it has been absolutely no hassle. Even if they are backed up they will still fit me in to switch them out.
I know how to work on my car rather well. And could easily purchase these items and install myself. I continue to return because the level of service. From the salesman in the showroom to the installers in the shop. Everyone has treated me with a welcoming attitude every single time. This has gone on for the past three years.
With out a doubt I highly recommend Stereo Depot from the work they have done on my car.
Ever since my first purchase this has been only place I have been going too. From my 2006 charger had a double din 2 12 subs and alarm package installed. Then to my new 2016 challenger had 2 10 subs some speakers and viper alarm installed. They even threw the window tint in free and this was the first week i bought my vehicle in march 2016. Car installation took longer then expected that time. So they let me use their loaner vehicle until it was complete. Their customer service is the best hands down. Its now 2017 thinking about having my system moved to a 2017 Charger after my trade in.
Went to upgrade my stereo speakers in my truck got a great deal on some kickers speakers... second time... Daughter bought me a stereo for the same truck, and they put it in for a lot less than what Best Buy wanted and the whole process was Smooth.... Kudos to them. Obviously I'll be back.
Came in to do my steering wheel controls after doing my whole sound system. John the sales manager always takes care of his customers needs and keeps his promises which is why I always come to Stereo Depot for your one stop shop for all your car audio needs.
Salesmen listened to what I wanted, was quick and courteous. Quoted real prices from the register vice, “Special Price Just for you my Friend.” Honest work man ship, and accurate time estimates as to not to waste your time. 5 stars, Will go there again.
Great place to go for anything car audio and employees are very professional. Went to get a sterio unit and ran in to some problems with the unit it self and they were quick to rectify the problem. Very satisfied with their work. Definitely check them out if your looking for a new system.
I get a new stereo, speakers and installation. John provided excellent service giving us a discount, free installation, and free upgrade when I needed larger speakers and all this done in one hour. Couldn't be more pleased !
I called a few places for quotes on a new CD player and got the best deal over the phone at Stereo Depot. They were also the closest, so I drove about 5 mins and looked at what they had to offer. I couldn't afford much, my tape deck finally died and the antique needed to go. I lamented my car troubles on a students budget, and they hooked me up with a deal on a nice new stereo. In about 45 minutes I was bumping tunes. It sounds a million times better than the aux cable running from a tape deck. Thanks guys!
Eddy and John were great. They greeted me with the highest level of service and hooked me up with a nice radio+installation cheaper than most places in San Diego. Everyone that worked there definitely set a friendly atmosphere and they take the time understand what it is your looking for.
BEST ! in San Diego
Some teens have been breaking into the cars on my street, so I went searching for an alarm. Stereo Depot at 6445 El Cajon Blvd. took me in without an appointment and hooked me up ! Within 2 hours my new alarm was installed. The experience was completely hassle free and easy as pie. Eddie the Manager even fixed and replaced one of my door button sensors at NO CHARGE, and changed the LED light from Red to a more visible Blue as per my request. It was no problem at all ! It was easy for me to see that he understood my concerns with the alarm working at 100% and being visible at night.
I HIGHLY Recommend this shop to everyone!
To save a lot of time and hassle, just go to Stereo Depot at 6445 El Cajon Blvd. The prices are better than you will get anywhere. The guys are real and run a great store. No games. No BS. Be realistic on the time it takes to install things properly. You will be treated right. Excellent experience. :-D
I just want to give my .02 on Stereo Depot, so here it goes.
These guys have taken care of me since November of 2011. I first went there to get a new head unit installed. I knew what I wanted and they special ordered it and got it the same day for me. They didn't try to sell me what I didn't want. A week or so later I wanted to add some thump and I had an idea about the sub and amp setup that I wanted and they upgraded me for a great deal. Because of their service I went back again for a viper remote start alarm. After one of my head lights went out I checked them out and they hooked it up with HID's which I love. They're not too purple or blue, they're just right. Every time I walk into the store, I'm treated with respect and they give me exactly what I am looking for. If you want top notch service, go talk to these guys. I've purchased everything from them not only because of the great deals they give me but more so because they treat me like a friend more than a paycheck. I recommend them to every last one of you. Thanks guys and when I upgrade my mids/highs amp, I'll be back in there for a matching amplifier. Till then good luck with the business you guys are A+ in my book.