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The Tetbury Soft Water Company Ltd

30 Close Gardens
Tetbury , GL8 8DU
UK
01666 500028
info@tetburysoftwater.com
https://www.tetburysoftwater.com/

Review

We couldn't believe the damage hard water was doing not just to our kettle and shower screen but central heating and washing machine so asked Tetbury Soft Water Company in to advise us on the options. They were very informative and we decided on an Infinity T4 unit. Installation was arranged promptly and full information given as to how the unit works. We are delighted with the results and the delivery of the salt blocks at a very competitive price is an added bonus! Highly recommended.

Review

I join the growing list of people who wished they had a water softener years ago. We had 3 companies visit over the past year but it was without a doubt Tetbury that explained in simple and clearly understandable detail what was appropriate for our house. The whole process was extremely professional and the result is terrific.

Review

Professional, flexible and personable from start to finish. We are enjoying the benefits of soft water in a house that has years of hard water. It feels like it has had a total refresh! Simon was clear and thorough from start to finish and would happily recommend Tetbury Soft Water to anyone looking to have the same experience!

Review

Simon installed our water softener after we noticed how hard our water was and the awful marks it was leaving on surfaces. Since having the softener installed, the change has been amazing and has really helped in cutting down cleaning time. The installation was stress-free and completed within half a day, Simon even cut and resized the shelving in the cupboard for no extra cost to fit around the softener. Great job done and would highly recommend.

Review

Simon installed an Infinity water softener for us recently. He followed all social distancing precautions and was professional, knowledgeable , friendly and helpful. He discussed the available options which made it easy for us to choose which water softener to have. We would highly recommend him.

Review

Simon is passionate about water softners and his work. Following his survey visit he told us everything we needed to Know. Explained exactly what he would do and when he would do it. Not surprisingly he carried everything out to the letter, including some pipework adjustments that our new build developers had messed up.
He is very covid safety aware( social distancing, mask and gloves)
We would absolutely recommend him 100% and loving our soft water.

Review

Simon installed a water Softner recently.
He followed all social distancing measures and did an amazing job of installing the unit.
Professional, helpful and knowledgeable.
He even built a smaller shelf for storage under the sink. Without being asked.
I would recommend 100%

Review

I recently moved to Tetbury and was very surprised by how hard the water was. I have a glass kettle and was literally descaling twice every week. I contacted Simon and he came round and discussed my options. I went with the Infinity system and it was installed yesterday and I am very impressed. Simon was very polite and extremely tidy, there was no mess and well I would certainly recommend Simon's service. Great job!

Review

Simon is very professional, kind and has been exceptional with his communication. Furthermore, the softener is excellent and his professional installation during COVID-19 has been excellent. Ensuring all precautions possible were taken. I would highly recommend Simon

Review

I've lived in a hard water area for years but I couldn't believe the mess the limescale was making when I moved to Wickwar - something had to be done. Luckily Simon had the answer and while he wasn't the cheapest option I do believe you get what you pay for which in my case was the Infinity T4 which was one of the options Simon recommended. Simon did an excellent job of fitting the unit into one of our kitchen cupboards and now it's discretely doing its job providing nice soft water without interruption or pressure loss - I'm very happy with my purchase.

Review

We were tired of having to replace electrical appliances that were ruined by limescale. Simon explained the options available in a relaxed manner with no pressure to buy. From his point of view the installation was certainly not the easiest. Because of limited space there was only one place the unit could go. Simon worked hard with minimum disruption to us. There was no mess to clear up afterwards either.
It's too early to judge how long the limescale built up over 36 years will take to disappear but I do know that the water in the shower already feels different.

Review

We were tired of having to replace electrical appliances that were ruined by limescale. Simon explained the options available in a relaxed manner with no pressure to buy. From his point of view the installation was certainly not the easiest. Because of limited space there was only one place the unit could go. Simon worked hard with minimum disruption to us. There was no mess to clear up afterwards either.
It's too early to judge how long the limescale built up over 36 years will take to disappear but I do know that the water in the shower already feels different.

Review

Professional,informed,efficient service delivered by Simon. Thank you.

Review

We were so fed up of the hard water ruining our appliances and my son also suffers from skin complaints. The service from Simon was excellent. We were able to make an informed choice from his great knowledge and there was no pushy sale. Our softener was fitted quickly and efficiently with no mess left. Really pleased and would thoroughly recommend.

Review

Having moved recently to Tetbury we were shocked by how quickly our kettle got affected by limescale. We contacted Simon and he installed the T4 in our home. Since then, the kettle has been limescale free!
We are very happy with the quality of water since having the T4 installed. Simon is friendly and explained clearly how the T4 works, we would recommend his services.

Review

We have had water softeners since 1983 and would not be without one in this hard water area. Simon replaced our old water softener with a new Infinity T4. The pipes were upgraded to stainless steel and an overflow installed (the previous tank ran the risk of flooding as the overflow was higher than the outlet). Job efficiently done in a short space of time and we are happy with the result. The plan was to eliminate the salt replenishment in loose form with a more manageable block form. (Getting past wanting to lift 25kg bags of salt.).
Simon is highly recommended - he has now installed two units for our family.

Review

Yesterday we had the Infinity T4 water softener installed and were immediately impressed by the improvement in our water quality. Simon offers a very efficient and friendly service (always happy to offer advice too) would definitely recommend Tetbury Soft Water Company and looking forward to saving money on maintenance of appliances that will no longer be the victim of hard water.

Review

Infinity T4 water softener

Amazing! can't believe the difference having a water softener has made straight away. Simon has done an excellent job. Would highly recommend

Review

We called Simon to discuss possible water softeners as we had recently moved to Malmesbury and noticed the limescale and the hardness of our water. He spoke with us on the phone and arranged a free consultation at our house (on a Sunday to fit in with our schedules) where he explained all of the available water softeners, showed us leaflets and demo models and checked that our current pipe system would be suitable. We were so impressed with his product information, professionalism and pricing we agreed to a water softener then and there.
When Simon installed our water softener he did a great job, all of his pipe work was to the highest standard using quality materials and he was very neat and tidy.

Our water softener is brilliant and we noticed the difference immediately. We could not recommend Simon enough - professional job and fantastic customer service.

Review

We had a water softener installed by Simon on 30/06 and the results have been instant, with limescale stains not appearing from the moment the machine was installed.

Simon was incredibly friendly and very professional. On the pre-visit he explained our options clearly and gave us all the information we needed to make a decision. The installation was impeccable with no mess or disruption. Simon even went so far as to create a new shelf for us in the cupboard the softener occupies so that we can maximise the remaining space.

If you need a water softener, I would 100% recommend Tetbury Soft Water.

Review

After my last single tank water softener from a local DIY store stopped working I tried doing without soft water for a while.
But couldn't, the benefits of softer water become increasingly noticeable once you're back to hard water.
So, got Tetbury(Simon) in to install, in my opinion, a higher quality dual tank infinity model.
Installation was quick, Simon even drilled an overflow through the wall which I never really got round to doing for the last water softener I fitted.
Installation was fast and high quality, everything working fine, got soft water again!.
I highly recommend the Tetbury Soft Water Company to anyone looking for a water softener.

Review

We have had the infinity soft water softener installed today. It is amazing my skin is so soft and feels so fresh. I have had psoriasis for nearly 2 years now and I’m sure this is going to help with my skin. I’ve already noticed the difference. I would definitely recommend you get one if you don’t already have one. Thank you ????

Review

After my shower corroded from the hard water in my area I decided I needed to sort out the problem.. I gave Simon a call he did a short home visit to show me my options, Simon was very informative, and I was really pleased the softener I had chosen could be easily fitted into my corner cupboard in the kitchen, and once fitted it only needs topping up with salt. I had my first shower this morning.. it was amazing, lots of bubbles & lovely feeling skin. I’m so happy I made the decision to have a softener fitted. I will definitely be recommending Simons company to my friends & family ????

Review

He's not bad you know Simon!
We had a leak from our water softener he had installed last year. I phoned him and he arrived within 2 hours.
It transpired that rats or mice had eaten through the water pipe?!
He changed it, for free, we had a cup of builders tea together, keeping our 2 mtrs apart and off he went
Two happy people in these horrible "lockdown" times!
Keith H

Review

I had a minor plumbing problem after my washing machine conked out. The trouble was I couldn't get to the problem because I didn't have the relevant tools for the job due to the confined space and the pipe configuration. I put out a cry for help via the Tetbury Covid-19 Mutual Aid Group, and my call was answered by Mr Mitch Mitchell of Tetbury Soft Water Company. He was friendly and efficient, and rectified the problem in no time at all. To top it off, he carried out the work, which was at the weekend, completely free of charge because I work in healthcare. I couldn't have wished for a better service. Thank you Mitch, I'm very grateful!

Review

I cannot speak highly enough of this company. I had a problem with the boiler and am currently in "Lockdown" needing an engineer urgently. I rang Tetbury soft Water Company as I had heard they were good. Their engineer arrived at the appointed time having phoned me to make sure that a side door to the utility area would be unlocked. I was to remain in another part of the house. He arrived wearing protective clothing and mask, fixed the problem and rang me again to tell me he was leaving the premises. The utility area was left clean and tidy. How often do you get service like that, especially at this time? I will definitely use them again. Thank you Tetbury Soft Water Company.

Infinity T4 Water Softener

Thank you for the install and the additional work, that was very kind of you. Very happy with it all and the difference is incredible.Thanks once again for a great service.

Kinetico Premier

Amazing! Thanks a million

Thank you

Thank you for making fitting my new boiler such an efficient an reassuring experience. I am most grateful.