Clark and the Beck-Tech Team are Fantastic Their service and rates are very competitive. They are efficient, knowledgeable and Fast. Most importantly, after the virtually invisible installation is complete, they check and then recheck the entire system, to make certain that all components are fully operational without glitches. Result, you are totally wired. Yuppers. "They Know Their Stuff"!
Clark Beckett and his crew at Beck-Tech did a great job mounting flat screen TV's in my new home. They explained the whole process and were easily able to tackle minor roadblocks during installation. The house looks great and we are really happy with the services provided at the right price. Thanks again guys, great job!
I got 2 tvs installed about 6 months ago and let me tell you great service a bit pricey but as they say you get for what you pay for. I have 2 more tvs I need to install and your damn right ill be calling these guys. Very clean service and polite they will work with you.
Perfect! What more can I say except that they (there were 3 of them) only charging $50.00 was a surprise. Let me say that we have been a customer of Beck-Tech and (one of the 3 was the owner) and he said they were in the vicinity anyway. My take-aways (this is the 2nd experience with them) 1) They answer the phone 2) They tell you when they will be there within an hour or so, not "in the morning or in the afternoon" so one does not have to remain grounded at your house for 4 hour stretches. 3) If the time was to vary they call you and give you an updated ETA. 4) They know their business and get things done to your satisfaction and are not trying to get out the door in a hurry. One would expect superior service like the old days but unfortunately now it's an exception rather than a rule. Look them up on http://www.beck-tech.net/ Beck-Tech provides Professional Home Theater and Tech Services to the Greater El Paso Area.
It should not be a surprise when you order service, get a commitment to show-up at X time, do the job professionally and leave after making sure all was done to the customer's satisfaction. Well, it was a surprise that all of that happened as I just noted above. My experience over the past 20 years or so has been the opposite but any way, I found Beck-Tech via an internet search as I could not find them on Angie's list. Made a phone call and that same day, 2 technicians showed up (I was kept appraised during the day of the ETA) and proceeded to do all I wanted. They cleaned things up (cables neatly tied up) and made sure I was satisfied. Excellent service in the old days was the rule, now it's the exception. If you have issues with TV's, connectivity, home theatre, (I don't know all they do either), do call Beck-Tech of El Paso.
I am very satisfied with the level of service provided to me by Beck-Tech Technology Solutions. Their technicians, in charge of mounting a 55 inch television with in-wall cabling, were courteous, capable and attentive to details. I was also impressed with the company's after-sales service. When I noticed, the day after the installation, that the mounted television appeared a little crooked (compared to the straight lines of the adjacent AV console and shelves), Beck-Tech sent a technician over within a few hours of getting my e-mail. The mounted television was, with diligent care and effort, straightened (in fact, down to the millimeter) to match the other straight lines in the room. Suffice it to say, when the time comes to install a surround-sound system around my newly mounted television, I will be calling Beck-Tech to do the job!
It went well they were very busy getting all of the Christmas rush setups done, but fitted me in by coming after hours. They knew exactly what they were doing and they have all of the components working amazingly well.
I've had two installs done by Beck - Tech and have not been disappointed! They were very patient about rescheduling my appointment when our TV did not arrive on time, and they came the next day after I picked it up. The install is great and they were very courteous and polite. Clark Beck runs a good company and I would highly recommend them! Thanks to Carlos and Michael for the great install!
Clark and his team were great to work with. I needed a last minute job (same day) because I was having my home remodeled and drywall and paint was happening the following day. Clark came out at 6 pm as promised and worked until after 9 pm (I threw extra work at him while he was there) to ensure our job was complete. My job was not a simple tv mount. He mounted my tv above the fire place and ran wires for components to be stored in a separate area. He also stayed later to run wires for surround sound and outdoor sound. His work was extremely high quality...I will use Beck-Tech again!
Service was great. They called when they were on their way to confirm our appointment and arrived at the house right on time. Both technicians were very friendly and professional. We originally planned to do the Pro Install (hide the cords inside the wall), but when they were actually able to hide everything behind the tv itself without having to do any drilling. As a result, they only charged the Basic Install rate which was appreciated. They worked efficiently, cleaned everything up, and explained everything before they left. Would definitely recommend this company!
They were fast ,knew their equipment, very good at what they had to do, and careful, also on time-- witch is hard to find in this town. I want everyone to know that this is the kind of people you want to help you with your problems in your HOME.
The service that was provided was great. They were on time, friendly and very knowlegable about what they were doing. My 52inch TV looks great on the wall. I live in government quarters and the installation looked like it belonged there. I have plans to have other TVs installed in the house and I WILL be calling them again. Had to tip the guy for a job so well done. Excellent!!
Clark showed up early for initial appointment which is unusual these days. Very knowledgeable and knew exactly what my needs were when I explained to him what I wanted. Called me to let me know that he was on his way on installation day. Showed up on time and had all of the necessary equipment to do the job. They ran into some snags, but with their knowledge and experience they overcame and tackled the job. Installed my Home Theater Surround Sound in a matter of hours as he had told me and when finished showed me how to operate system. Project turned out great and am very satisfied. I would highly recommend Beck-Tech.
Called Beck-Tech last month. Clark, of Beck-Tech, called me within 5 minutes of my calling his voice mail and had an appointment set, which he kept on time (a real rarity in this day and age when too many service providers ust show up whenever they get around to it!) Clark connected my existing audio-video system components into my new home which had been already pre-wired. Installed surround sound speakers, a central junction box, checked all the connections, and made sure everything was to my satisfaction before he left. Did a great job! I will be calling him again to hook up my patio speakers. I highly recommend Beck-Tech.
Refreshing customer service experience dealing with experienced and knowledgeable install team. They knew what I wanted before I even knew; creative ideas in the setup of my system; the suggestions on the surround system alone was worth the whole cost of the install.My add on requests were dealt promptly and they did'nt stick it to me on the price cause I was a " captive customer"; they were fair and professional. Highly recommend them for a reasonably priced and professional home theater install.
Comments: Great service they mounted my 55in tv above my fireplace while adding a power outlet above it to power the tv! They ran the cables through the walls without having to do any unneasery holes in the wall. The only downside was that it was a bit more expensive than I was told but it was my fault for not having the required HDMI cables and not taking into concderation te sales tax. But other then that great job friendly staff and very informative about there product. They even gave me a mount that can fit upto an eighty inch tv if I want to upgrade later on.
I had a made a mess trying to put up my big screen tv and decided I needed a pro . they came in the very next day and did a great job and had no problems as a bonus they gave me the materials and advise on how to hang my other television.
Beck Tech installed 5 ceiling mount speakers and wired. Installed TV wall mount above fire place and did a fantastic job. Very professional and courteous. Had one minor problem but technician returned immediately and worked diligently to ensure our satisfaction. We would recommend Beck Tech for your home theater needs. Great customer service and willing to go above and beyond to ensure customer is completely satisfied with their service.
I just recently moved to El Paso and needed someone to come and mount my 42 inch TV above the fireplace. I made the request online and that same day, I received a phone call and scheduled an appointment. These people are top-notch. Very professional, prompt, and I would recommend them to anyone.
Service experience was very professional from scheduling to installation. I was informed and advised on options of installation of my tv mount. The end product was very clean and cleanup was excellent. Without hesitation I would recommend the service.
When I first called Beck-Tech they were very courteous and helpful over the phone. They answered all of my questions very informatively. They gave me multiple option in price for the job and explained the pros and cons of the different products and prices in a way that I could understand. Beck-Tech was one of the best companies that I have ever had work in my house. They were very prompt and came at the designated time. They did not try to up-sale me products that I did not need once they were here. After completing the job they cleaned the entire area and showed me exactly how everything worked. Would use them again any day.
They were always on time. Although the project was complicated the solution to the problem was well thought out and quickly executed. I highly recommend them and will hire them again with out hesitation.
We were so impressed with Beck Tech! We just moved to El Paso and had no idea who to use for our home entertainment needs. We found Beck Tech online and could not be more satisfied with the services they provided. Customer service was outstanding, with Clark offering technical support throughout the entire process. We had two large flat screens wall mounted, and they turned out beautifully. Ceiling speakers were installed inside and out, as well as a brand new state of the art receiver. Great value for such high end products! Such care was taken with the installation, and they are the cleanest contractor we've ever used. Highly recommended!
Technicians called ahead to confirm they were on their way. They had all necessary tools and supplies to complete the job with 100% satisfaction. They were careful and meticulous about their work. They cleaned up and were very neat. They told us several times through out the installation what they were doing. I would recommend this company and would have them come back. Maureen & Arthur
I've use Beck-Tech twice. The first time was to install a new television I had bought, hook it up to the wall, hide all the wires, and hook up my internet connection to the television as well as other devices. Beck-Tech was very prompt, arriving even early than expected. They were also very professional. They didn't hide anything, explaining everything that they were doing, as well as all the issues they were running into. They accepted feedback and recommendations I had, as I know a little about televisions myself, and they were very open to any suggestions I had, considering every possible alternative. It was a great experience!
A couple of months later, I bought a smaller television for one of my kid's rooms, and I wanted a similar setup. I called Beck-Tech back, but this time they ran into more problems. It took them a little bit of doing this time around, and they scratched the wall a little bit, but it's behind the television anyway. They didn't give me a discount, which is why I gave them a 4 for Quality. They also didn't end up setting it up exactly the same as the other television, but overall it was great.
Service was quick and professional. Appointment had to be rescheduled a few times which was a little discouraging, but when they did come and do the work it was done in a timely and professional manner.
I had to mount the TV by Friday (world cup Inaugural game). I called Beck-Tech on Wednesday and they were able to get the parts needed to mount the TV, the showed at my home early, they were very professional and explained in detail every step of the installation, they were open to suggestions on every step of the way and they finished on time with no delays...I will be calling them soon as I'm looking to automate some of my rooms and swimming pool switch controls. The service is top notch and is almost to good if you compare their prices against other companies. I strongly recommend them over any major store "geek squad" :-)