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PC Help & Repair

12, Selsey Close
Worthing , BN13 1LQ
01903 868330
ross.derrick@gmail.com
www.pchelprepair.co.uk

Review

Always delivers great and prompt service. Has never let me down.

Friendly, fast service!

Fixed my son’s gaming PC, now it is faster than a greased racing snake!! Yee hah!!

Very professional service. Quiet, very confident and competent. Thanks very much!

Excellent pc repair

Brilliant service from Ross. In fitting a new CPU I had accidentally dislodged another component. Ross fixed this very quickly and then changed the setup, upgrading the RAM and spending a full hour cleaning up my PC, including removing malware, bloated sotware and performing a system file check. He also offered very useful advice. All in all, a thoroughly professional and friendly service and highly recommended.

Computer upgraded quickly and efficiently

Ross was polite, punctual and efficient. He gave great advice and sorted out all of the issues we were having quickly. I had a couple of questions after he left and he answered my queries immediately, providing support over and above my expectations. Personally, I would always use him for my tech needs and can recommend him wholeheartedly. Many thanks Ross

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Took in my 2012 iMac for an SSD swap from a hard drive. Ross was extremely professional and knowledgeable, and also provided a very competitive price. The job was done extremely quickly and I'm very glad about the results. Would highly recommend.

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Absolutely fantastic service! Ross listened to my needs and sorted my computer issue with zero fuss. Expectations exceeded! Will use again!

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Ross was very friendly and helpful. He made room for me on the day a rang and was bang on time.
Highly recommended

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If, like me, you know very little about computers, this is the go-to guy. Superb service - bang on time, quick, polite reasonably priced and turned my slow old machine is not a really slick piece of kit. Five stars

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Ross helped us out at the TeachAllAboutIt Tuition Centre getting our WiFi at full speed across the building & laptops up to spec. He gave us the information about what was needed, explained why, and had the issues solved in no time at all.

His friendly & professional attitude means that we'll be using him for our IT support regularly from now on and would happily recommend him to any local business.

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We were so pleased to have discovered Ross. His response was quick and he sorted out our pc quickly and very professionally. He even advised on security and saved us further expense going forward. What price peace of mind. Thanks Ross.

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Personable, punctual and professional - from my first contact on this was a positive experience! Our beloved PC had suffered an accidental assault from a cup of spilled tea. I called around and Ross stood out from the beginning. I have some experience with the software side of machines, but am not so confident with electronics/hardware. Ross brought all the knowledge and equipment to my home - alongside a positive 'can-do' attitude with warmth and good humour. He worked with patience and care - and thankfully (almost miraculously) the PC was restored to health. Ross appreciated how important an investment this was for me and my son and I am beyond grateful!
PS - all this, and very competitive prices too.

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A first class service my pc runs like new now .

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I called Ross because my PC at home was, I thought, terminally S-l-o-w and because i had inadvertently lost 'Office' in it's entirety. He completely sorted out my PC my fitting a new Hard Drive and more recent Office.
My computer is now running better than it has ever done and it was all done at home.
Ross was very punctual, knowledgeable and very patient dealing with my questions. I cannot fault his abilities, the way he presented himself and the precautions he took regarding Covid-19.
I chose him because of his 5* reviews and i will continue that trend without hesitation.

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Just off the phone with Ross after pestering him with an annoying fiddly issue - what a gent, great service, great smiley attitude, knowledgeable, and most of all a real human being sympathetic of my issues. He is now top of my list for local tech support. Thanks!

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Ross was great, diagnosed the issue when it really wasn't clear what was wrong. Friendly, professional, very reasonably priced. My go to for IT issues now

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We have been very impressed with Ross, he has fixed and upgraded our pc's with no problem.Would highly recommend.
Thank you.

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I have been very impressed with Ross Derrick whom I have met for the first time today. He was efficient . skillful , patient and friendly Thank you

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Remarkabl;y rapid and effective service. Could not have asked for more

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Friendly and efficient; my ailing PC is now working again and my wife is pleased with her new laptop.

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Fantastic service very polite & friendly Ross is a. Life saver TOP CHAP. Thankyou again ross great job as always would always recommend great prices top chat.

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Ross is a very knowledgeable and very personable. He cured my PC (via a home visit) of a Blue Screen error quickly and efficiently. Ross ensured all systems were operating well, with all data retrieved before he'd finished. I highly recommend PC Help & Repair.

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Would 100% recommend using this service. Very friendly, professional guy who was honest about there only being a small issue with my laptop, fixed fast and efficiently.

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Support for Windows 7 came to an end so I bought a new computer which had windows 10. Ross was extremely helpful in transferring all my data to the new Acer. And because the model I had bought was not man enough for Windows 10 , he added more memory and installed a SSD so that I finally ended up with a faster machine. He made sure I was happily up and running before leaving....nothing was too much trouble. I wish I had found him before I made the purchase and sought advice.unreservedly recommended.

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A great guy. Arrived on time. Very professional approach, but also very friendly. Not fazed by anything. Most important of all, problem solved. I had a particularly nasty virus, but Ross dealt with it without the hassle of a systems restore. Thanks again. David

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Ross replaced the track pad on my MacBook and installed Office for me. Very pleased and he is very pleasant to deal with. Love the fact that he collects from your home and delivers it back...great service!
He actually did the work a while ago...Sorry Ross for the delay in writing this review!

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Excellent service. Friendly and efficient. He kept me informed at every step of the process and did the work to a high standard and in a timely manner. He also picked the computer up and dropped it off to me when fixed. Would recommend to anyone.

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Ross is an absolute star! We'd had weeks of all kinds of email address/server/password problems and he simply wiped them off the face of the earth! He arrived bang on the arranged time and breezed through the issues. We're now demon free and extremely happy! Huge huge thanks!

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Ross was very professional from start to finish fixing my HP 500 laptop. Thanks mate!

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Absolutely wonderful. Very patient and tolerant. Explained things so clearly when helping me to set up my new laptop.Always spoke at a level that I understood . Gentle pace but also introduced me to a couple of new ideas re security etc. Highly recommend.

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What can I say about Ross and this service, apart from 5 stars. Ross was extremely responsive, friendly and made it so easy to for me to have my laptop screen replaced and sourced a new power supply. Amazing service and could not recommend highly enough. This was effortless and great value, especially the collection and delivery. Thank you.

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Personable and knows what he's doing. Has saved me money on printing inks and set me up on a more efficient security system so did more than was asked of him.

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Ross is a top man - friendly, trustworthy and extremely efficient - he knows PC's inside and out! He installed new hardware and then walked me through the process of setting up. A wizard - highly recommended!

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Contacted Ross to help with sorting out my email account and fortunately he was available there and then! 15 minutes later all sorted! Thank you Ross a pleasure meeting you, will use agaiithout hestion and thorogy recomended.

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We had a problem setting up our email address on a new server. Ross did a fantastic job solving the problem and got us up and running in no time. Very helpful and friendly service. Many thanks from Reg Charity, Fire Safety Friends Of Russia.

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Managed to diagnose my problem and sort me out while keeping me informed with everything that he was doing. Super friendly and very considerate. Will be my first stop for all future issues.

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Great service thanks Ross

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Ross had been a breathe of fresh air in terms of PC help. He quickly realised the problem with my PC...a honest straight forward explanation and fast service got my PC upgraded and working much better.
He is extremely knowledgeable and enthusiastic...when there was a slight problem with some settings he returned within hours to get it all working perfectly...I would recommend him 100%

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Highly recommended. He sorted all my problems within an hour. A friendly person and reassuring. Many thanks.

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I could not switch on my laptop and phoned Ross, he has helped me with my computer very quickly and I am most grateful. Thank you

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Helped get my broadband back up and running. Quick and friendly. Many thanks!

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Both times I have called him, he has come to my home the same day. This is a big plus. He certainly knows his onions. The price is, a little expensive, but like L'Oreal, he is worth it !

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Ross is a very helpful and knowledgeable expert in computers new and old and has helped me on many occasions with a broad range of problems which have been both complex and simple. Could not recommend more!

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I have been really impressed by the service that Ross provided to very significantly improve the speed and reliability of my aging Sony laptop.

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Ross has been heping me for a few years now. Would highly recommend. Thanks for your help

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Ross has been sorting our 5 computers at home and at the business (long Furlong Kennels) for many years now. Always there when you need him! Thank you!

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Any computer / phone or internet issues we ever have Ross is our go to guy. Always works out a way to fix things quick and always willing to help.
Very reliable and trust worthy and a pleasure to work with.

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Ross is a wizard he solved all my problems and gave me good advice and at a level I could understand

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Great company to work with - Ross was friendly polite and sorted out my Google Apps installation!

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Ross provides a very prompt and efficient service and has assisted with many IT issues we have encountered.

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very reliable and helpful. Has saved me loads of time and money on my IT and advised me on my IT setup and telephony systems.

Thanks Ross,

Safety wear & signs

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Ross was very prompt and analysed my email hacking problem - fixed it too, whereas several others I telephoned, didn't show much interest. Very reasonable charges and explained everything he was doing.

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Professional PC assistance at a very reasonable price

Attendance is prompt and Ross is an extremely personable guy

He seems able to fix any virus and sort any problem