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Willis Urgent Care

Interstate 45 North,12717
Willis Texas , 77318
United States
970-261-4522
besturgentcarepllc@gmail.com
https://www.willisurgentcare.com/

Review

First of all, it's clean and the receptionist was so sweet! I don't even know where to start... Dr. Kempton is so caring and LISTENED!!! He stayed focused on the main concern and ran every test to make sure I was taken care of! He also made me feel more comfortable and seemed more caring then my own Dr that I've been seeing for years. Honestly, when I feel bad or something comes up... im just going to see him Dr Kempton.

Review

Wonderful staff - friendly, polite, thorough. The location worked well for us as we were from out of state visiting local friends. I was a walk-in patient...

Review

The staff was very friendly. I was able to get in quickly.
Great to know they are close and convenient for future needs.

Review

I went to urgent care on 06/01/2021 for abdominal pain. The care that I received was top notch. I unfortunately had to bring my two small children with me. The providers were so accommodating and helpful while I was receiving care! Thank you so much to Dr. Kempton, Stephanie and Juan! I will go there again for my family's medical needs in an urgent need! Thanks all!

Review

Very good visit with all of the people that work there

Review

I came in for gout in my foot and it was giving a shot which initially made the gout better on the third day it started getting bad again I called and the person on the phone was very rude and told me to go to the emergency room. All I needed was a prescription to make the gout better I would not recommend this place

Review

My husband took me to Willis Urgent Care on Saturday afternoon. I was very impressed at the cleanliness of this establishment. I was far more impressed with the whole office staff. Starting with Stephanie at the front desk. She was knowledgeable, friendly and kind. Then I met Juan. Juan took care of me and triaged me. He was also very nice and very professional. Then I met Dr. Kempton. Let me just say that I only wish Dr Kempton had a general practice so he could be my family Dr. He is the nicest Dr. I have met in a long time. Patient, explained things to me, didn't rush me out the door. Asked me if I had any questions and then answered all that I had. I will never go anywhere else for Urgent Care. I wish I could give them 10 stars. They deserve it!

Review

they got me in to a room and doctor was very helpful and got me taking care..
didn't have to wait to long like if I went to the emergency room

Review

From intake to Dr. Kempton, Willis Urgent Care couldn't get any better. They're fast, efficient, thorough and friendly. My daughter went in with what we thought was swimmer's ear as a new patient but they found a small piece of debris lodged in her ear. They had her put in the system, ears flushed out and ready to go pick up her ear drops in under two hours.

Review

The staff at Willis Urgent Care really do care about their patients. Going there was the BEST decision for me. I was treated with respect and kindness. The best experience I’ve had when it comes to seeking urgent care. I will most definitely return there should the need arise again. They even called me the next day to check on how I was doing and if I had any questions. Now that’s what I call true customer service. I will definitely be recommending them to my friends and family should they need to seek medical assistance. Great job Willis Urgent Care!!!

Excellent service

Wonderful experience, fast and great service.

Review

First time going to Willis Urgent Care. The experience exceeded my expectations. I was nervous and in pain from an infected cyst on my hand. Stephanie at the front desk was very patient and thorough with her explanation of what to expect and charges.
Leticia the tech was very soothing and professional to prepare me.
Then I met Dr Kempton and I was totally put at ease. He is a wonderful and caring Doctor. He worked quickly and was so gentle. He assured me that it was be better soon but if I had any concerns to call him.
So the care was stellar and reasonable. Thank you you so much Willis Urgent Care

Review

I went on a Sat. morning after a stumble the caused a deep cut between my toes. They were not in network but I stayed anyway and am glad I did. I had no wait, both doctor and nurse took good care of me, were gentle and explained treatment well. They also got the price down to half of what I was originally quoted. I would go back.

Review

It was our first time and it was great. I was pleased as they are so close to us as we are new to the area. The Doctor took the time to talk, which I appreciate, and the staff was professional and courteous.

Review

I have been to this location twice now for different reasons and both times have gotten excellent care. Front desk was great in explaining everything and all as nurse and Dr. Kempton was great. The inside was clean and not a bad wait. I will defiantly keep going here when needed. Very convenient.

Best Urgent Care Clinic

Friendly and efficient staff.
Great Doctor who listened with interest, tested and diagnosed. Prescriptions were emailed to the pharmacy quickly. The second time I’ve been to Willis Urgent Care and will for sure be using it again.

Review

Staff was kind and considerate. They listened to what I had to say and were proactive in my diagnosis. They understood I was a self pay patient and didn’t offer services which weren’t necessary. They also provided cost effective RX for my diagnosis. I would highly recommend.

Review

The best staff and Doctor. They don’t rush you and answered any questions we had. They took great care of us. Would recommend 100%

Review

First visit to this Urgent Care and it was a very pleasant experience. The staff were so kind and professional the place spotlessly clean. If I'd known I would have checked in online to save the some wait time but still in and out in just over an hour and that was due to waiting for results from a test so pretty great really thanks.

Review

Got me in quick, wonderful people thank you.

Review

I showed up at 6:30pm with a laceration in my thumb and was treated quickly. I went back to have my stitches removed 11 days later and did not have to wait more than 3 minutes. Great care and not wait time.

Review

Great to have these folks in our community! Thorough, quick and such nice people from the minute you hit the front desk all the way to seeing the nurse and doctor. I was very impressed all the way around.

WOW...think we found our new Dr. Office

Needed Urgent Care facility...Alex, Dr. Kempton and the staff nurse were so nice ???? We went at closing time....warm, caring staff...I can't say enough.

Review

I have to say that everyone there including Dr. K were so kind and patient. I have been to other Urgent cares and it was not a pleasant experience.
Even though I live in Humble I would consider going back there again. I was there for a nice weekend on the lake and everything went fine till I fell and hurt my foot. Dr. K was very personable which was a great surprise. I would recommend them to anyone in that area that needed Urgent Care.

Review

i truly recommend the doctor's are so sweet and go out of there way fo make you feel better and the staff are so very helpful and patient I would recommend them a hundred times over thank you for all you do for us it is very much appreciated !

Review

I am so grateful that they put an Urgent Care in Willis. I am even more grateful that the staff there are professional and very nice. I have had quick efficient service both times I've been there. Dr. Kempton is very kind and helpful! I will not hesitate to return to this Urgent Care center, because I know that I will be helped and my family will be cared for by some really great people.

Review

Every single bit of my experience from start to finish here was a dream. I came in with both of my hands swollen and bloody from a dog bite and they were so patient with me even when I was crying. I felt like they had all the time in the world for me, like I was a VIP. My nurse Stephanie was so kind and walked me through everything step by step. She even had me laughing through the tears. I wish I could remember the name of the MD, because he was so full of compassion, and very knowledgeable. I also got an amazing deal, there were no surprise charges. I will always recommend this location!

Amazing Visit

I fell on Tuesday afternoon and broke my ankle BADLY!
The urgent care place near my home didn't take my insurance that day so they suggested the one in Willis.. The ladies, Mary and Lettie and the receptionist were SO KIND AND PROFESSIONAL! I was seen promptly, Xrayed and wrapped and referred to an emergency room. I got six broken bones. This facility is #1 in my book. Quick, kind, professional, and genuinely NICE PEOPLE!!

Review

Dr.K is an amazing doctor! I am impressed with everyone that works there and highly recommend going there if you are in need of medical care. They are kind, patient and very thorough. Thank you Willis Urgent Care for taking excellent care of me .

Review

Talked me into going to Conroe Regional instead of Huntsville hospital and they finally found the reason I couldn't breathe.

Review

I was pleasantly surprised when I entered the doors of Wills Urgent Care. I was treated with kindness by Autumn & Juan.- I was quickly taken to the back to see Dr. Kampton. I was having a major asthma attack and I was unable to express myself clearly. Dr. Kampton listened thoroughly and he was so kind and caring. He also gave me extra tubing for my nebulizer.

I am so grateful for his quick and efficient care. I am in Willis for the next 3 weeks. I will definitely return to Willis urgent care for any of my health needs. What a wonderful and compassionate place!! Thank you.

Review

This is the best place to go for Urgent Care. I was suffering from a pinched nerve and was in excruciating pain.
Dr. Kempton was Awesome. His bedside manner was very caring and professional and he took his time with me. Juan the receptionist was very kind. I did not get the nurse's name but she was very caring also and I never felt the shots that she gave me.
The waiting room was very clean and sanitized and so where the rooms and the bathroom. I highly recommend this place and will go to in the future if needed for Urgent care. Thank you
Dr. Kempton for addressing all my issues.
Becky Draves

Review

Dr. K was so awesome. I talked so much. and have lots of anxiety about my issues. he talked to me, was in no rush and calmed my fears. great bed side manner that you don't see a lot in urgent care places. Will definitely be back.

Review

Dr. Kempton and staff treated me and my husband with excellent care! He went above and beyond and we are very grateful. He is genuinely interested in your care, was extremely responsive and assuring. I would definitely recommend. Thank you!

Review

Fantastic care. Took my son there today and I have been myself. Dr. Kempton and his staff are top notch. Quick in and quick out. Can't say enough good...

Review

Great doctor took his time hard to find them like that anymore

Review

Great experience! Staff was friendly, helpful and kind. As a self pay, this clinic was very affordable and was treated with respect and care. Will definitely use this clinic in the future.

Quick Visit

My Wife suggested I get seen here so I went. Online registration is a breeze and helps speed up the process. Staff were nice and makes you feel comfortable. Doc is great.

Exceptional Care

Visited this week and as a Nurse I was very impressed and appreciated their exceptional care.

Great Care

Doctor Kempton and the Staff at Willis urgent Care are wonderful , we in New Waverly have place for care no more going to Conroe....

Review

the nicest caring staff I have seen in a long time .the doctor was very caring and took the time to listen to us

Review

I walked in the place and thought to myself wow nicely decorated, clean, friendly from the time I entered to the time I left. The Doctor was a very good doctor, friendly, good listener, very humble, cares about patients.

Review

Highly recommend!

I took my son who was in great pain with a kidney stone attack and was very pleased with the prompt, attentive care. He then had to visit again for another matter and it was a big help to be given an upfront cash price both times that we felt was reasonable for what he needed help with since he does not have medical insurance.

Review

The other clinic in the same parking lot turned me away due to not having Covid symptoms, which was weird. I went across the parking lot to urgent care. Quick and easy, very kind. Gave me what I needed and even followed up next day with me to see how I was feeling, really cool!. I will go back. Thanks!

Review

Very clean to start and a wonderful welcoming face.very professional patient a.d reassuring. Thank you Jessica iiams

Review

Dr. Kempton was very nice, listened to my concerns, set me up with lab work, x-rays, injections. He spent time explaining everything to me in ways I could...

Review

Thank you to the doctor and staff at Willis Urgent Care ❤ They are very professional yet compassionate. They truly care for their patients.

Review

Thank you to the doctor and staff at Willis Urgent Care ❤ They are very professional yet compassionate. They truly care for their patients.

Review

Great experience! Friendly staff. I will return if the need arises. Will recommend.

Review

Dr. Kempton was great yesterday. He talked with me about my symptoms and helped me understand everything. I will definitely go back when needed in the future.

Review

Staff was very kind and considerate. Doctor made sure I had every opportunity to ask questions. Made an appointment, quick timing to see a doctor, and get help. Most pleasant health experience encounter I have had. Thank you Dr. Kempton!

Review

I needed to go to the closest place to me due to daughter's possible allergic reaction. The Service we received was quick, and within minutes she received the treatment she needed. Dr. Kempton was very gentle and quick. Letitica, the tech was also wonderful, as was the front-desk staff who came to check and offer a popsickle while we were waiting. Will definitely go there again!

Review

Great customer service very friendly staff and awesome doctors great time management accurate diagnosis and well bed side manor very much appreciated and thankful to have this clinic so close to home . Thank you all at Willis urgent care I will be back for all my medical needs.

Review

Great staff and very friendly. Cut finger and 5 stitches, the doctor and staff waisted no time in fixing me up. High recommend

Review

This is my new new go to when I need urgent care instead of ER, the staff is friendly and knowledgeable and Dr Kempton takes the time to talk you and explains your plan of care! I highly recommend.

Review

Fast, thorough, and courteous. This was a great experience if there is such a thing seeking medical treatment.

Review

Great staff and very friendly. Cut finger and 5 stitches, the doctor and staff waisted no time in fixing me up. High recommend

Review

Fast, thorough, and courteous. This was a great experience if there is such a thing seeking medical treatment.

Review

Great staff and very friendly. Cut finger and 5 stitches, the doctor and staff waisted no time in fixing me up. High recommend

Review

This is my new new go to when I need urgent care instead of ER, the staff is friendly and knowledgeable and Dr Kempton takes the time to talk you and explains your plan of care! I highly recommend.

Review

The doctor and staff at this facility did a wonderful job of taking care of me when I needed help! And they even did a follow up to make sure I was getting better.

Review

Review

I have been to Willis Urgent Care and I have gotten fantastic treatment. The doctor is excellent. Highly recommend.

Review

I have been to Willis Urgent Care and I have gotten fantastic treatment. The doctor is excellent. Highly recommend.

Review

I have been to Willis Urgent Care and I have gotten fantastic treatment. The doctor is excellent. Highly recommend.

Review

So thankful for Dr Kempton and the entire staff here. They took such good care of myself and my daughter. I hope we don’t have to pay them another visit for a good long time but it’s so comforting to know they’re just down the road if we need them!

Quality Operation

I have used Willis Urgent Care twice, and I am happy to let you know they are terrific. You will not be sorry if you go. This is a quality operation.

Highly Recommend

I was there yesterday. The staff is excellent and very thorough. I highly recomment and will use again!

Review

I would give more than 5 stars if I could! My teen daughter sprained her neck a few weeks ago and was in terrible pain. She has an immune deficiency, so I was extremely nervous about taking her anywhere. I called ahead and told the staff about my anxiety. The person I spoke to was very compassionate and understanding and told me that I could call from my vehicle when we arrived and could wait in the car until they were ready for us. It turns out that we were the only ones there, but they gave me our paperwork to complete in the car so that we could minimize our time indoors. Everyone we encountered was so exceptionally kind and professional...from the front desk staff to the radiology tech to the doctor, and we felt comfortable and safe the entire time. By far the best urgent care experience we have ever had (and we have had a LOT!).

Review

ABSOLUTELY WONDERFUL!! The clinic itself is beautiful inside. Everyone from the Front desk to the Medical Assistant are so sweet and make the check in process so easy. The doctor is amazing!! He is thorough, has a great bed side manner and just listens to all of your concerns. I highly recommend!! Glad to have this great doctors office here in Willis.

Thankful for them!

My husband saw Mary Ann, the Nurse Practioner, today. She & the entire staff were compassionate, caring, efficient, & took great care of him. We did not wait very long at all, & they immediately treated his problem. When we left, he felt much better. They were a blessing to us! We highly recommend Willis Urgent Care to everyone. Thank y’all for taking wonderful care of my husband!

The Nicest place to go!

10!!!!!! Very friendly staff. The nicest place to go!

They were amazing!

They were amazing! 10+

Best Care

I received best care-- I rate them a 10

Wonderful Experience

Two thumbs up. Wonderful Experience

First Class Service

I would rate them as a TEN. First Class Service

Very Much a 10!

Very Much a 10!

Review

Helpful staff and very nice doctor. Didn’t feel rushed like other urgent cares. Will use again when needed

Review

Dr. Kempton is a really great doctor with whom I've had a long relationship, and I really trust him with my care. I don't live close enough to Willis Urgent...

Review

I came here because of an infection that I'm fighting where my stitches had been removed from a previous back surgery. I have to honestly say these were the nicest people! I've been to a few urgent cares and none of them were as nice as the staff here or as helpful. They made me feel welcomed and relaxed. They explained what could have caused my issue and how to cure it. I am so grateful for the help and, I highly recommend coming here. So glad that they are close too. A big thank you for all the amazing staff.

Friendly and fast!

As a registered nurse I know providing quality care is important...Willis urgent care has nailed it! The staff is amazing and the care is top notch! Highly recommend!

Best in Town!

These guys took such great care of me. Everything is clean and the staff is so friendly and helpful. Will definitely go back the next time I am in a bind and need medical attention.

Review

I would definitely recommend this urgent care facility to others. Every person I interacted with was friendly and professional from the check in desk to the NP who saw me. I was in and out fairly quick as well. Thanks to all who work here.

Review

Very convenient! Staff is nice. Dr Kempton was attentive. He answered any questions I had. So glad they are here in Willis.

Review

So happy that they are in the area. Friendly staff and knowledgeable physicians! Short wait times and quick visit.

Review

I visited Willis Urgent Care and the staff was so nice! I paid cash pay $175.00 and got 2 labs and an xray. Very affordable!

Review

I did an E-visit online. So easy! I filled out the forms online and they called me within 20 minutes I received a call, talked to the dr and was called in a prescription. Will recommend to everyone!

Review

Willis Urgent Care is great! Very convenient location. Cannot day enough good about staff! Highly recommend!

Review

Willis Urgent Care is great! Very convenient location. Cannot day enough good about staff! Highly recommend!

Review

I went to Willis Urgent Care for COVID 19 testing and COVID antibody testing. The place just opened and is very nice. The staff was friendly and Shantel’s needle for the antibody testing didn’t hurt. I recommend Willis Urgent Care to everyone.

Review

I went to Willis Urgent Care for COVID 19 testing and COVID antibody testing. The place just opened and is very nice. The staff was friendly and Shantel’s needle for the antibody testing didn’t hurt. I recommend Willis Urgent Care to everyone.

Review

Dr.Kempton is a great doctor. He is knowledgeable and caring -so glad to see him
open up a new practice.

Review

Dr.Kempton is a great doctor. He is knowledgeable and caring -so glad to see him
open up a new practice.

Review

Dr. Kempton is caring and knowledgeable- staff was friendly and accommodating. Walked right in-efficient.

Review

This urgent care has very friendly staff and Dr. Kempton is very friendly and knows his stuff. They also have an x-ray machine on site, so no need to go to the ER for x-rays. Overall I would highly recommend this urgent care.

Review

Wonderful staff and I love the waiting room....(coffee, television and an area for kids to play). Very impressed!

Review

So glad to have this urgent care in Willis! I was having intense wrist pain and went in to see them. The staff was very friendly After doing an x-ray onsite, the doctor determined it was just a bad sprain. So thankful I saved myself a trip to the ER! While I was there, I noticed that they offer Covid testing - I plan on returning for that! Highly Recommend this place!

Review

Convenient location and great staff. Highly recommend

Review

Willis Urgent Care is awesome! The people are so professional and kind. Highly recommend going! I'm so glad you are open. Dr. Kempton is a great doctor - seriously you can't go wrong going here. I was really impressed.

Review

Awesome Urgent Care! Very convenient location!

Review

This urgent care has very friendly staff and Dr. Kempton is very friendly and knows his stuff. They also have an x-ray machine on site, so no need to go to the ER for x-rays. Overall I would highly recommend this urgent care.

Review

Wonderful staff and I love the waiting room....(coffee, television and an area for kids to play). Very impressed!

Review

So glad to have this urgent care in Willis! I was having intense wrist pain and went in to see them. The staff was very friendly After doing an x-ray onsite, the doctor determined it was just a bad sprain. So thankful I saved myself a trip to the ER! While I was there, I noticed that they offer Covid testing - I plan on returning for that! Highly Recommend this place!

Review

Convenient location and great staff. Highly recommend

Review

Willis Urgent Care is awesome! The people are so professional and kind. Highly recommend going! I'm so glad you are open. Dr. Kempton is a great doctor - seriously you can't go wrong going here. I was really impressed.

Review

Awesome Urgent Care! Very convenient location!

Review

This urgent care has very friendly staff and Dr. Kempton is very friendly and knows his stuff. They also have an x-ray machine on site, so no need to go to the ER for x-rays. Overall I would highly recommend this urgent care.

Review

So glad to have this urgent care in Willis! I was having intense wrist pain and went in to see them. The staff was very friendly After doing an x-ray onsite, the doctor determined it was just a bad sprain. So thankful I saved myself a trip to the ER! While I was there, I noticed that they offer Covid testing - I plan on returning for that! Highly Recommend this place!

Review

Willis Urgent Care is awesome! The people are so professional and kind. Highly recommend going! I'm so glad you are open. Dr. Kempton is a great doctor - seriously you can't go wrong going here. I was really impressed.

Review

Awesome Urgent Care! Very convenient location!

Review

Nice doctors, friendly staff

Review

I don’t usually go to the trouble of reviewing medical places, but this one is great!

Review

I don’t usually go to the trouble of reviewing medical places, but this one is great!

Review

I don’t usually go to the trouble of reviewing medical places, but this one is great!