Add new testimonial 

Zen Nail Spa

2040 Hamilton Pl Blvd, Ste 130
Chattanooga TN , 37421
United States
(423) 498-4777
zennailspachattanooga@gmail.com
https://www.zennailspa.com/

Review

It was a great experience!

Review

I love this place! By far the best place to go!!

Review

I love my experience every time I come here.

Review

Mia is the best! Highly recommend

Review

My nail tech Seven is the best I call sometimes on Monday because I be wanting a pedicure so muchanyways MONdays are Seven off days 🤣I be so upset

~Trina.

Review

Very professional and welcoming

Review

A little disappointed! Sat around for over 35 mins for my appointment. Not easy after back surgery in a back brace. Once the technician finished it had been 2 hours! The foot massage was not great. Gel on nails peeling off after a few days. Not worth the price or wait.

Review

Truly one of the best nail salons I've ever been. Emily is so awesome.

Review

They make you feel welcome. I definitely will be going back.

Review

Excellent service! I definitely recommend Zen.

Review

Had an amazing experience. I will be returning.

Review

My wife and I are regulars here obviously we love it. The workers are so kind and skilled. Management is good.
Make sure you TIP your person

Review

Love this place, I’m just telling EVERYBODY about this service

Review

Overall my experience was very good; however, when I said to the person who seated me that my water was not warm, he responded, we will take of it later and he kept walking. The person who was already serviceing another person reached over and took care of it right then! If I had to change anything, it would be the first persons lack of response to my complaint.

Review

Great friendly customer service

Review

very nice and professional

Review

I love my acrylic nails’ shape!

Review

Eric and Susan was awesome!!!

Review

Great service! Great job on powder nails!

Review

Loved it highly recommend

Review

Very relaxing and clean. I went on a Saturday and it was really busy but I was placed in a chair with someone right away for a pedicure! When it was time for manicure there were no spots open but sitting at the bar area, I’m short and curvy so sitting in the chair was very uncomfortable so I ended up standing. I also had gel polish put on my nails and by Wednesday they were already chipping in the corners! It is a very nice place however picking the right time to go is key!

Review

Amy did an amazing job, she was very helpful in picking out a color and did exactly what I asked.

Review

Every tech I have had has done a great job.

Review

love the pedicures there.

Review

Amy is amazing! I only go to her for my nails. She is fast and knows exactly what colors I’m looking for when I need help! Zen is a very relaxing atmosphere where they take good care of their clients.

Review

Very efficient and took care of me quickly. Andy done a great job on my nails. For my first visit I was very impressed

Review

Hands down the best nail salon we have found in Chattanooga and the prices are amazing!!

Review

The staff is so friendly and the salon is sooo clean and they do a amazing job!! The prices are good as well! I’ll never go anywhere else!

Review

I love getting my nails done here. They do a great job! I always make an appointment and have great service.

Review

I got my nails dipped today and they look GREAT!! I wanted my natural nails, and Mia helped me decide the shape I should do. I selected a color and Mia let me know it wouldn’t come out like that, which I greatly appreciated instead of her just doing it bc I asked. We finally found the color I wanted and she did a phenomenal job on them. I was so nervous my nails wouldn’t look good because they are flat and thin but she made them look better than any manicure I’ve ever had! Thank you so much!

Review

Good dip manicure.

Review

They take care to see one is happy with color and give great pedicures.

Review

Amazing staff and great service

Review

Everyone was so friendly! Fast service, my first time here and it will be the permanent nail place from here on out..

Review

Zen is the best nail salon! They are very professional and are very good at communicating any wait times. Looking forward to their upcoming expansion!! Love Zen!

Review

Great pedicure and excellent service!

Review

Always a great experience!

Review

Van does my nails the best and always quick service!

Review

Great customer service. Gavin and his wife Ruby are great. Extremely friendly, thorough, and professional.

Review

Really busy salon. It appeared to be clean. My pedicure was nice.

Review

My favorite salon to go to in Chattanooga!

Review

seven did the best nails ever.

Review

Without fail, Zen nails always does a great job.

Review

They don’t disappoint and give the best pedicures

Review

Zen of Chattanooga always makes u feel welcomed, the quality of work is always great , they r always friendly, efficient and their work lasts and lasts

Review

Michelle is great. Experience was relaxing.

Review

I have tried numerous nail salons and technicians over the years. Zen nail spa was so clean and felt like I was at a spa. My dip manicure lasted 3 weeks and never chipped. I had so many compliments on it!!

Review

Always a great experience!

Review

love getting my nails done at zen nail spa

Review

thanks great service will come back

Review

My second visit. The first time I waited 30 minutes to get another person to do my manicure. I guess it was a misunderstanding. Went back to try again on Friday. Used the same person again. Was asked to pay before he completed my manicure. Wow, must have been another misunderstanding. So between visits I have spent at least $130. I guess I will try another place to see how well I understand what my money is worth. So very disappointed.

Review

Love Lucy!! She is very detailed and takes her time with my nails and feet.

Review

The place was nice but the actual quality of the nails is lacking. Went a couple of weeks ago and I already need a new full set because it didn’t last.

Review

Love Zen!! I’ve had so many compliments on my nails and I won’t go anywhere else!

Review

Wen and Lucy are awesome. I love the personal touch they give. Service is great here as well as the quality.

Review

Everyone is super kind and helpful in picking the right colors for me. It feels relaxing getting a mani and pedi

Review

This is my go to nail place because I love the spa like environment, the convenience and my nails always come out great. The only downside is that everyone knows that too and it’s always busy!

Review

Very clean establishment. Extremely friendly and attentive. They listen to what you want and exceed expectations nearly every time. I won’t go anywhere else.

Review

They are extremely professional, kind and create a very relaxing experience. I really have enjoyed my last two visits. Nicky did a wonderful job on my nails,

Review

Wouldn’t recommend going here if you are AFRICAN AMERICAN or they will keep saying they “lost” your appointment. The manager was rude and did nothing but lie.

Review

I love Susan! She’s the kindest!

Review

Nicki even thou it was extremely busy she made me feel special outstanding service will go back again 🥰and thanks for the survey discount 💯

Review

Super cute and super close to what I wanted. Thanks Nikki!

Review

I’ve lived in Chattanooga 4+ years & have struggled to find a nail place I wanted to stick with.
Zen was packed (& we were walk-ins) & we were still seated & taken care of as soon as we walked in.
They did a great job & were very friendly, 10 star service, I will be back!

Review

I love coming here for current nail designs — you can show them any design inspo and they’ll figure out a way to make it work for you!

Review

Thanks for mess up my toe nail

Review

Super nice place and friendly staff. I always leave satisfied with their service.

Review

I liked everything bout the service the customer service is very good 👍they take good care of you and accommodate your needs and do very good job on nails and feet very clean and classy environment Ryan is the one I personally deal with and he does a wonderful job but I heard all the technicians do a wonderful job.

Review

I love coming to Zen. The environment is clean, and everyone is always so friendly and kind. Mia always does an excellent job! She has wonderful attention to detail which is something I really appreciate 💛

Review

Wonderful place to visit & great service.

Review

I love how relaxing it is. Nora is my nail tech and she is fabulous. Everybody is very friendly and make me feel welcome.

Review

Always a pleasant experience!

Review

Fantastic service. Tammy is super sweet and did an awesome job!!

Review

My first time ever receiving a spa pedicure and manicure and Pauline made it a very positive first experience. I’m a very anxious and tense person so she had to remind me to relax a lot But she was very patient and kind. The complimentary wine was great and my friend and I were in and out in no time. Quality does not lack here and they are super efficient. I will come back here in the future.

Review

Always a good experience here, regardless how busy they are! Been going here for a couple years now and love it.

Review

Repeat customer all of the employee's are great super clean place great atmosphere

Review

They are very welcoming & are super nice!! They always do an amazing job when I get my feet & nails done, I highly recommend them :)!

Review

Zen is a great place with talented staff. It's always very clean....a pleasant environment!

Review

Wonderful experience

Review

I would definitely recommend Ryan! He was gentle & actually listened to what I wanted. I'm not from here, but when I come back I will request him again. They are a busy nail salon, so I would personally recommend going during the week & early if you can.

Review

Great experience everytime!!!!

Review

On an extremely busy day, the service was exceptional. There was little to no wait time. Our experience was great from the time we stepped in the door. Everyone was great.

Review

Nicky gave me a great manicure.

Review

Very clean, friendly, and quick!

Review

They were extremely busy but still worked hard to try to accommodate everyone thy came through the door

Review

I got my nails done here, my tech was Nathan- he was very rude. And my nails didn’t last 3 days.. waste of money. I’ve been getting my nails done for the past 3yrs and this is by far the worse.

Review

By far my favorite place to go. So clean and friendly. It's a very relaxing environment.

Review

everybody was extremely kind and the lady who did my nails was personable and started conversation ! the nails turned out absolutely beautiful !!

Review

Absolutely fantastic! There is no wait time because they have so many nail technicians. The employees are very friendly and welcoming. The gel manicures and pedicures are my personal favorite to get done. Very clean and precise!!

Review

This was my first time here at this location but it's came with recommendations. The women I interacted with were the sweetest and I was happy with my nails. Will definitely go again!

Review

Ryan did an excellent job. Perfectionist. Love it!!! I will definitely go back. It was more expensive than where I usually go but the service was worth it. Thanks again Ryan!!!

Review

Great experience!! My nails look great. Very friendly. Very clean. I will definitely go back.

Review

First time 55.00 pedi was only 30 min. Other places I go 50.00 for hour at least and only 1 glass wine allowed unlike others . decent job but not worth that.

Review

Friendly. Listened at what I wanted/needed done and spent the extra time to get rid of the ingrown toenails I so desperately wanted gone

Review

Everyone great! if you come in with no appointment the wait time is under 10 minutes and they do excellent work

Review

Always so gracious and they do a fantastic job! We love them.

Review

Awesome!

Review

I have always had excellent service there. The staff is very kind. No waiting. Love Zen spa!

Review

Excellent and attentive service.

Review

By far the best nail salon I've been to
It was very clean and everyone there
was very nice will definitely go back

Review

Today was my first visit to Zen Nails. I am absolutely blown away by the service and professionalism. I can’t wait to book my next appointment.

Review

Always great job

Review

The place is clean, quick,friendly,and professional. Ryan the nail tech that did my natural nail dip for the first time and my spa pedicure is absolutely delightful and I will always ask for him if he's available,Ryan does an excellent job!

Review

I have been to a few places in Chattanooga for pedicures and Zen is by far my favorite. I keep coming back. The polish always lasts a very long time compared to other places and the technicians are friendly and fun to talk to. Also love the atmosphere.

Review

Sadly most of the nail technicians aren’t very good. There are a few that are fabulous and I want to say that they are SO VERY FRIENDLY and kind here. I think maybe the fast turnover has lead to poor quality.

Review

Ruby was AMAZING! The best pedicure I’ve ever had.

Review

They were very friendly and did a good job with everything except the polish. It looks kinda bad. Probably won't return.

Review

This time went with Gavin. Love him.

Review

Kelly did an amazing job on my nails!! So meticulously on everything

Review

Jessy/Jessica did an amazing job with my gel nails today! She was very careful and did exactly what I asked. She was easy to communicate with and everything was super clean!

I took off a star because the manager was making me very uncomfortable. He was yelling at Jessy to hurry up and saying that she was taking too long. I understand it’s a busy place, but Jessy was hand painting French tips on my nails with polish. This obviously is going to take longer than a normal gel polish. He was very rude and passive aggressive to her and raised his voice from across the room. There was really no way Jessy could have done my nails in any less time! These employees should not be rushed and it should be a GOOD thing for them to be careful and detail oriented!

Review

Enjoyed my service and I felt so comfortable. Zen is one of my favorite nail spas.

Review

Love this place. Last week was my first time
Going and I have another appointment today! Seven is amazing i love him. I will follow him wherever he goes ????

Review

I've been going to Zen since they opened but this visit was not like all my other visits. Michelle did my nails and I did not get what I wanted. I explained to her what I wanted and during my appointment she was just all over the salon paying attention to everything going on in the salon except doing my nails. I spoke up 3 different times and she still could not just pay attention to doing my nails. So I didn't get what I wanted. Very disappointed with my visit.

Review

Van is wonderful!! Very good at what she does. Highly recommend her!

Review

The only nail spa I visit in Chattanooga. Love the techs they’re all so hilarious. Clean and very relaxing.

Review

Place is always very clean, front desk people are very nice and nailist Van created my nail so beautiful! Thank to Van????????????

I got Lavender Ombre (Dip) this time????

Review

Very clean in salon and front desk staff are always super nice!
Nailist Van is very professional and she created my nail so pretty!
I thank her and salon staff

Review

Had my nails soaked off and got an overlay on my natural nails. Just make an appointment and you won't have too wait.

Review

The BEST nail salon in town!!! Hannah does an amazing job. Staff is kind and professional!

Review

Today I went in for a wax & a mani with Pauline. I was so happy with the environment of the salon, the professionalism and kindness of everyone! Can’t wait for my next appointment 5/5.

Review

My nails are beautiful ???? Thank you team Zen for exceptional service! ♥️

Review

Always do a fantastic job here. I would highly recommend Laura for nail design. Be sure you make an appointment as they stay pretty busy but well worth it.

Review

Lucy and Sam were quick, polite, and everyone was kind.

Review

Best service ever!!!

Review

Gavin is Awesome! Clean and friendly staff! Beautiful Salon

Review

The business is very clean and organized. My nail technician Ivy she is very nice and professional. Love going there for my service . By the way I get dip powder nails and manicure.

Review

My daughter & I went to Zen Nail Spa today for mother-daughter pedicures & had a terrific experience. The service was amazing. The atmosphere was lovely, relaxing, & peaceful. All staff & customers wore masks, so we felt safe there. The nail techs are professional & sweet. I’ve been to nail salons where the techs just talk among themselves, but this was NOT the case at Zen. The two ladies who worked on our feet talked with us & made us feel truly pampered. I can’t wait to go back to Zen Nail Spa for more self-care time. What a lovely way to treat yourself or someone you love!

Review

Awesome relaxing atmosphere. Nora is a stellar nail tech!

Review

Today they did my nails and feet so good i love this place and it was great!! It felt soo soothing in there and my nails and feet are so pretty!!

Review

Pauline was exceptional; a true professional. Hadn't had services in over a year due to the pandemic. She got me back on track and I am looking forward to scheduling again!

Review

My mom and I have been coming to Zen for over two years. Very professional, clean, and wonderful customer service! Amy is the absolute best nail technician!!!

Review

It's my favorite place to go for a pedicure! I won't go anywhere else!

Review

I love how detailed they are on my nails and feet and how nice everyone is. I have tried many nail salons but none can top Zen

Review

She took time to make sure my nails were perfect. They turned out just like the picture I showed her

Review

They treat you so amazing!

Review

Quality Service, Clean, Peaceful Atmosphere and Andy is The Best NailTech...

Review

Great business to go to !

Review

I absolutely love Van!! She always does a great job and is always quick!

Review

My absolute favorite place! They do an amazing job every time. I will not go anywhere else!

Review

The best my nails have ever, ever looked...

Review

Very classy clean and efficient! One of the best pedicures I have ever had! Highly recommend Jessi!

Review

Laura was wonderful! Very through and kind, I will be making another appointment with her on my next visit.

Review

I have been here twice for a gel manicure, different technicians, and a few days later from those visits, the polish began to peel. I was disappointed, as I...

Review

Only because I can't give 0 stars.
Pedicure and manicure were rushed. Nails were not cleaned up properly (cuticles not done properly) cut the skin on my big...

Review

Great staff and work is excellent !

Review

Amy does a great job!!! Always professional and quick too.

Review

Awesome place my nails always look great!

Review

Lucy is wonderful and did a beautiful job!!!

Review

Always a great experience when I go!!! It’s my happy place!

Review

Love coming to Zen Nail Spa! They always take great care of me and I always leave with beautiful nails.

Review

I love this place so much. Kind people, awesome customer service, and great service every time. Best place in Chattanooga to get your nails done!!!!

Review

This place is divine! You walk in, the aesthetics are beautiful, it smells heavenly, they bring you wine & because you are so relaxed, you end up buying the full service, lol. We are traveling so we splurged & now I really wish we had a Zen Nail Spa back home. I’m hooked!!

Review

Zen is the absolute best nail salon I’ve ever been too. I’ve been getting my nails and pedicures done for years and years other places and I’ve finally found a place that does an AMAZING job on both! Amy gave the most relaxing & thorough pedicure I’ve ever had! Michelle did my dip nails and they’re perfect! So happy with the service and atmosphere! You won’t regret going here!!

Review

Great atmosphere. Everyone is very friendly. Did an awesome job.

Review

Never a bad experience at Zen Nail Spa. Clean facility, attentive and professional staff.

Review

Nice, clean and extremely friendly environment. Never had a bad experience here

Review

I LOVE this spa! It has a nice atmosphere, the staff are friendly and caring, and you get quality work every time!

Review

very friendly. my nails always look great

Review

Great color selection and kind people!

Review

Ryan is Awesome. Risa also does a great job..

Review

Michelle is the BEST!! Go see her TODAY!!

Review

They are on top of it everytime I go in there. No waiting ever and they give great foot and leg massage.

Review

Outstanding service and wonderful performance

Review

Nice and Peaceful during the week.

Review

Very friendly staff and excellent service. They do an excellent job on my pedicures, dip nails, and eyebrows.

Review

They do an excellent job on my nails and toes! The staff is so friendly! It’s an enjoyable experience!

Review

Laura and Mia did a great job!

Review

This is, by far, my favorite nail place in Chattanooga. Staff is always professional, it’s very clean and well organized with appointments. They are specialist at “pretty nails”. I wish I could get some extra bling here (my only negative) BUT the other services are so great that I am still giving it a 5 star.

Review

Awesome service every time!

Review

A great experience!!! I liked that the techs were personable!!! Thank you Zen!!!

Review

Zen is the best! They go out of their way to make you feel special!

Review

Zen nail spa always has excellent service. All of the staff is always very friendly and helpful. I have never had a bad experience. Their work is impeccable.

Review

Love this location. Their staff is friendly, helpful, and clean. The spa is clean. I always feel welcome and love the results.

Review

Pauline is the best nail technician in the city!..She is professional, creative and knows how to shape and bring ur nails to life! I reccomend any and every 1 to go to her...Awesome is what she is

Review

Best manicure and pedicure in town!

Review

Went here for the first time today with my best friend. It looked so crowded and busy but there was no wait! We had the best time and our nails look great. I got tips with powder and a pedicure. Total cost was $79. Sam did a great job.

Review

Such a great place to come and relax after a stressful day. The nail technicians are wonderful. They always do a great job. I always leave .

Review

Always prompt service with the best nail technicians.

Review

Always a wonderful mani and pedi with every trip! Have never had a bad experience and everyone is always super friendly! It’s my go to place!

Review

The staff is always so welcoming and accommodating! I love it!

Review

Hannah was amazing so happy with my first time!! I will definitely be back!!!

Review

Wonderful clean relaxing experience

Review

the only place I go to get my nails done they are all super nice and very clean atmosphere

Review

I drive all the way from Dayton just to go to Zen Nail Spa. I always have Gavin do acrylic pink/white nails. He is so pleasant and does my nails perfectly every time! The rest of the staff are very accommodating and pleasant!

Review

Mia and Van are fantastic!

Review

Uhhhhhmazing Pauline and Andy were great!! Will definitely be going at least once a month!

Review

Mia at Zen is my FAVORITE!!! She’s so kind and talented! I always make an appointment with her

Review

Nathan always does a great job! Very patient and kind.

Review

Went for a girls’ day. Pleased with pedicure.

Review

Love Michelle! She is awesome!

Review

the nail techs were amazing. They were patient with my daughter.

Review

Zen Nail provides a relaxing experience and Great service.

Review

Amazing service and atmosphere

Review

Nora is the best. She always does a great job

Review

Excellent service! Clean environment, listen to requests, relaxing, thorough, detail oriented, friendly. Would highly recommend.

Review

Nathan always does a great job on my nails.

Review

Nice people, they offered complimentary drinks, great service
My mom and I had Jayden and Michelle as our nail techs, they both did great!! will definitely be back :)

Review

They aren’t cheap but they are so professional. The atmosphere is spa-like and the service is exceptional. They offer customers a variety of drinks including wine and are very attentive to every customers’ needs.

Review

I love going to Zen Nails for their excellent service , and luxurious pedicures. Gel for my toes and dip overlay for my nails.

Review

I always trust my nails to be done right when I come to Zen

Review

I enjoyed my pedicure. The lady carefully filled my nails

Review

Great atmosphere, excellent technicians, superior quality. Never disappointed. Friendly accommodating staff. Highly recommend. Best salon in Chattanooga.

Review

The only nail salon that gets repeat visits from me no matter who does my nails here.

Review

It’s a fabulous atmosphere, no waiting, and beautiful nails!!

Review

Ivy is the girl!!!! Thank you for being so nice and professional .

Review

This is my new favorite place to go! They take great care of me and my nails always look AMAZING!!

Review

They do a beautiful job of pampering their clients!

Review

The staff is friendly and more than competent. My husband and I both enjoy our "spa dates" for both manicures and pedicures.

Review

Great service and very professional

Review

I love Zen Salon. It’s the most relaxing thing I do for myself. I definitely recommend Tracey, Pauline, Nora and anyone at Zen. They really know how to treat everyone. Try it you’ll love them.

Review

I love Luci at Zen nails! She is very delicate with my natural nails.

Review

I love everything and everyone at Zen! They are fantastic with every service they offer! I won’t ever go anywhere else!

Review

The best place ! Always makes you feel welcomed !! Staff is amazing here !

Review

Every time I have a manicure and/or pedicure, I'm very pleased with the results. The atmosphere at Zen is so calming and peaceful, the technicians are friendly and professional and the products are amazing. I won't be going to any other nail salon in this area...ZEN is my nail service home!!!!

Review

Selena, Nora and Lucy are my go-to technicians. Very friendly and do a great job on my nails. I usually get a dip manicure.
I enjoy the soothing music that is played and it’s nice that they offer you a beverage.

Review

Most relaxing place and excellent service!! Love coming here and I would definitely recommend this spa.

Review

Emily is just darling and does an outstanding on my nails. Zen is a wonderful nail spa.

Review

My gal here is Amy! Always happy & we always chat. Each person here knows customer service. I recommend Zen Nail Spa!!!

Review

Michelle always does a great job!

Review

Always an excellent experience at Zen Nail! You will be treated like royalty. Selena(nail sets and manicures)and Lucy(pedicures) are the absolute best. Management will also come around and acknowledge you as well as to check in and see how your treatment is going.

Review

Love this place! So clean and professional! Emily is the best!

Review

Hannah and Nathan are the best!!!!!

Review

This place is awesome to go to. Very polite and courteous and they do a wonderful job.

Review

Always friendly staff! Great salon!!

Review

Very nice atmosphere, very nice people, great job on my nails.

Review

My husband and I were in Chattanooga for the weekend and wanted to treat ourselves. We walked in to Zen and were treated like royalty. We both enjoyed a pedi and I got a mani as well. The spa was very busy but extremely clean and beautiful. I can see why it was busy. They are professional and very kind. We will be back!

Review

I've been to a fair amount of nail salons in my life, and this is absolutely the BEST! I made an appointment unsure if they take walk ins. I arrived a few...

Review

It’s hard to find a new nail salon after moving but zen is by far the best in chatt and I definitely recommend going here!

Review

Best staff that make you feel comfortable and do your nails right.

Review

the best nail spa and salon I love it, they did a great job!

Review

We have been going to Zen for a year and absolutely love the pampering experience we get there. Marcus is a great host!!

Review

Best place in town won’t be disappointed

Review

Excellent experience! Everyone was so nice and helpful! David is great! And the girl that did the art work! I will definitely be back!

Review

This was my first time coming here and I couldn’t have been more pleased with my visit. They were extremely welcoming from start to finish. 10/10 would recommend!

Review

From the moment I walked in, they were extremely welcoming! The service they provided was excellent. Got exactly what I asked for. HIGHLY recommended.

Review

This was only my second time here at the salon, and both instances the service was EXTREMELY RUSHED. I love the cleanliness of the spa so decided to go back after my first time. This instance, I asked for a acrylic fill in with regular polish and even made an appointment online with a representative with Timmy because of some of the good reviews I read about his service. I walked in, informed them of my appointment and was redirected to the manager instead who got up twice during my manicure to work the front even though several employees were on the floor, the nail polish is not uniformed on my nails and they weren’t even cleaned up afterwards. I just left and have to clean out the acrylic powder and particles from nail bed now at home and file away the parts that were painted onto my skin. Also, when I was there I was only offered water while everyone else around me was drinking sodas, wine and champagne. I NEVER leave reviews but just after this second experience, I highly doubt I’ll return.

Review

I’ve been going to Zen for over a year. I fell in love with the atmosphere and the overall service. Here recently I have been disappointed. My last two visits have not been up to my expectations. A month ago I went and after two weeks my nails started to lift. Got a fill in and a week after I’m missing two nails and some lifting on the other hand. Not sure if they’re rushing but I’d like to get the type of service I fell in love with at first.

Review

It took about an hour to complete a fill in with gel polish. It was done pretty sloppy and definitely was not worth 45$.
1 day later and the gel is already...

Review

DO NOT WASTE YOUR MONEY OR TIME HERE!!!!!
The service was horrible for the prices they have me and my sister in law went to get our nails done at Zen Nail Spa November 20, 2020. I got a pedicure and full set of nails Sam the guy that did my nails and feet kept trying to make me spend more money but I didn't want to and so he made fun of me to Selena and he cut me on my foot while giving me my pedicure and I asked for short square nails and they are not that honestly, I don't know what shape this is I tried getting my money they refused and instead they tried to make me come back and get them fixed but and I'm like I need a whole new set of nails at this point and my sister in law nails looked bad as well and they don't follow the six feet rule at all it was over three employees there that crowed around me and my sister in law and I'm like can you give me some space because you are too close. This worse service I have ever received in my life at a nail spa!!

Review

I’ve been a customer here on and off for a couple of years. It used to be wonderful service and prices were as to be expected. Now, every time I go the service is rushed and they charge you for every little thing without advising of additional cost. I asked for a matte top coat instead of the regular shiny and was charged $7 and was not told it was additional. I was also charged $5 for doing a square shape nail with tips. For myself, I got a set of dip powder nails and a regular pedicure. It used to not even cost $100 for all of that and I was charged $127. Also, the owner/manger is always rude. He has never once had a good attitude. I’ve seen him raise his voice and become frustrated with customers only by asking simple questions. It is absolutely not worth the money. There are plenty of other salons in Chattanooga that do just as great of a job.

Review

Lovely decor, great customer service.

Review

I got a gel fill in and my 5 year old got a kids pedicure. Mind you, my nails look great. I got charged $70 for a child’s pedicure and a gel fill in. Definitely not worth it. My daughter was done in 10 mins and my husband said they didn’t even do the actual pedicure part. They only painted her nails. I definitely will not be back with these type of prices and paying for services we didn’t receive is crazy.

Review

Beautiful Spa, friendly technicians...I'm very pleased with the services I received!

Review

David is literally the best

Review

Always try to get Andy for my
Pedicure he is the best!!!

Review

Got dip powder on my nails. Love Zen, Emily is WONDERFUL!

Review

my boyfriend and I came in today for a "pampering spa pedicure " which promises unparalleled exfoliation, and I for one did not experience this. While my boyfriend said that his technician "got all up in there," my technician barely scrapped my feet with the grater, and when he noticed the dead skin on my feet still, he simply clipped it with toenail clippers and called it a day. My feet still have excessive dead skin that I will now have to buff out, even though I just paid $100+ for them to this for me. Highly disappointed.

Review

my boyfriend and I came in today for a "pampering spa pedicure " which promises unparalleled exfoliation, and I for one did not experience this. While my boyfriend said that his technician "got all up in there," my technician barely scrapped my feet with the grater, and when he noticed the dead skin on my feet still, he simply clipped it with toenail clippers and called it a day. My feet still have excessive dead skin that I will now have to buff out, even though I just paid $100+ for them to this for me. Highly disappointed.

Review

Came to Chattanooga to visit my boyfriend's family and was dying to treat myself to a pedicure. I'm not familiar with the area but I was drawn to this nail...

Review

Go see David! He’s very talented!

Review

Love this salon! Great work and great staff!

Review

Selena did my basic pedicure and gel manicure it was RUSHED and she did a sloppy job my manicure was done at the pedicure chair and after she finished she left the salon I booked for myself, mother and sister I got ready to pay it was more than anticipated which isn't about the dollar amount but YOUR PRICES SHOULD MATCH THE CUSTOMER SERVICE PROVIDED I have a conversation with I assume the owner and communicated that they need to update the prices online she replied she lost the password OKAY then toy need to match what the website say until you FIX THE ISSUE that's false advertising but luckily I'm established elsewhere and will not have to rely on salons like these that focus on quantity over quality

Review

I cannot brag enough about Zen Nail Spa! For over 2 years I have called Zen my nail salon and I have NEVER been disappointed. Every Nail Tech is professional and friendly. David is a Creative Genius and ALWAYS goes above and beyond!!!

Review

selena did my nails the other day and did an exceptional job! everything was clean and the spa had a nice atmosphere.

Review

Hands down thee best set of acrylics i HAVE ever had a little pricey but well worth it?

Review

I have been here two other times for pedicures and they were pretty decent and the pricing was fair. I went back Sunday and decided to get a pedicure along with a manicure. The pedicure was rushed and the manicure was done while I was sitting in the pedicure chair. It was rushed, they did not soak my nails like most places do he only filed my nails, pushed the cuticles back and put lotion on my hands and arms. No hot towels nothing extra. And I didn’t even want polish. $20 for a $5 manicure and I walked away with cuts above my nails from the file being so sharp. He also used the rough black file to buff the tops of my toe nails instead of a buffer. I could literally feel my toe nails on fire. My husband even said “that was a manicure? They didn’t even bring you to a table?” Let’s just say I will never return to this nail spa.

Review

My sister and I walked into Zen we were not greeted as we were standing at the front desk but another lady (who happened to be white)walked in BEHIND us the man at the from desk greeted and asked her what services she like even tho she was clearly standing behind us I said excuse me sir did you not see us clearly standing here he started stuttering and everything saying give him one min like he was confused and overwhelmed ... not when you didn’t make this other lady wait 2 sec before she was greeted and ready to get serviced I politely left to take my good tipping dollar elsewhere

Review

I hate getting my nails done I'm not a girly girl and usually at other places I have a terrible experience. I've been to Zen nails 3-4 times and it's the best I've ever seen I ask for thinner dip nails usually get solid white but yesterday I got my nails done by Kelly and she gave me ombré pink and white dip and it's so beautiful definitely recommend!!

Review

Always a great experience at Zen. My nails are vacation ready!

Review

One of the men is just rude and mean.

Review

They’re kind of rude. But they’re always busy. The lady I had last time rushed and my nails didn’t look that great.

Review

I went 4 weeks. Gel Polish on my nails and toes chipped with in 2 days, one of my toes that had gel polish popped right off the next day. . Went back got a pedi and powder dipped on my finger nails. Toe nails were not filed after clipping, they are all jaggy. Within a week the powered dipped popped off every nail. Not to mention the shape of them were hideous. Nathan is not a good nail tech and needs additional training. I have been going here for a while. After 76.00 then 2 weeks later 92.00. Didn’t have time to go back, went on vacation right afterwards. I will not go back. Sorry for the ugly toes just want a to put the picture out there.

Review

I had a spa pedicure a couple weeks ago w Laura!!! What a sweet girl and so attentive to making sure I had a great experience!! My granddaughter is visiting from Charlotte and her toes needed attention so took her today for spa pedi!! Laura was off but Risa was just as attentive to my princess!! She even tickled her feet! What a great place! Tracey you have a wonderful salon w a great atmosphere!! Thank you!!

Review

Love Zen! The atmosphere is relaxing, and all of the staff members are equally kind and helpful. Mia always does a fantastic job with both my manicure and pedicure! If you’re looking to be pampered, please go see her 🤗

Review

They left my nails lumpy. Didn't match them up so they were uneven lengths. Girl didn't do long nails often.

Review

I give Selena 10 stars!!! She always perfect my nails!!!

Review

first time and quick service & staff were very friendly!

Review

My nail tech was AMAZING! She did a great job and was talkative (even with a mask) and just great. A great experience overall.

Review