I love coming to Zen Nail Spa. It has a clean and professional atmosphere. The only negative thing I have to say is that sometimes it is crowded and busy, and hard to fully relax with so many people around. Otherwise, the services that are provided are great. Lucy gives wonderful pedicures and is so sweet and funny!
A little disappointed! Sat around for over 35 mins for my appointment. Not easy after back surgery in a back brace. Once the technician finished it had been 2 hours! The foot massage was not great. Gel on nails peeling off after a few days. Not worth the price or wait.
Overall my experience was very good; however, when I said to the person who seated me that my water was not warm, he responded, we will take of it later and he kept walking. The person who was already serviceing another person reached over and took care of it right then! If I had to change anything, it would be the first persons lack of response to my complaint.
Very relaxing and clean. I went on a Saturday and it was really busy but I was placed in a chair with someone right away for a pedicure! When it was time for manicure there were no spots open but sitting at the bar area, I’m short and curvy so sitting in the chair was very uncomfortable so I ended up standing. I also had gel polish put on my nails and by Wednesday they were already chipping in the corners! It is a very nice place however picking the right time to go is key!
I got my nails dipped today and they look GREAT!! I wanted my natural nails, and Mia helped me decide the shape I should do. I selected a color and Mia let me know it wouldn’t come out like that, which I greatly appreciated instead of her just doing it bc I asked. We finally found the color I wanted and she did a phenomenal job on them. I was so nervous my nails wouldn’t look good because they are flat and thin but she made them look better than any manicure I’ve ever had! Thank you so much!
I have tried numerous nail salons and technicians over the years. Zen nail spa was so clean and felt like I was at a spa. My dip manicure lasted 3 weeks and never chipped. I had so many compliments on it!!
My second visit. The first time I waited 30 minutes to get another person to do my manicure. I guess it was a misunderstanding. Went back to try again on Friday. Used the same person again. Was asked to pay before he completed my manicure. Wow, must have been another misunderstanding. So between visits I have spent at least $130. I guess I will try another place to see how well I understand what my money is worth. So very disappointed.