This class was a very fun and interactive session. It truly demonstrates techniques that everyone can use to consider all the factors that contribute to events. If an organization follows the simple guideline of gathering evidence, documentation and interviewing witnesses, it can draw a clear picture of why and event occurs. The true power however is in the stakeholder meetings! It is amazing what we can learn when people come together and consider not only the evidence and actions, but question if they themselves were put in the same situation would act in the same manner!
This class is a must for anyone seeking to look at events in a "holistic" approach!!
