I've used them on several occasions, fixing a dryer, a fridge, and most recently, talking me through a 5-minute fix on my cooktop. I was told over the phone how to make the repair, and they saved me the time and money of a service call. I'll use them for any and all appliance work again and again!
Chicago, IL
Gold merchant
Fix It Guy Appliance Repair
Fix It Guy Appliance Repair is a business in Chicago, IL. Customers rate them 4.9 out of 5 across 3157 reviews collected through VocalReferences.
Address
Chicago IL, 60615
USA
USA
Phone:7732349480
Email:info@fixitguychicago.com
Website:fixitguychicago.com
Rating breakdown
Ratings by date
How these reviews are collected
- Customers write, record or film their review through Fix It Guy Appliance Repair's own VocalReferences link.
- The business chooses which reviews to publish. Reviews imported from Google, Facebook or Yelp are marked with their source.
- Every published review shows the customer's name, location and the date it was written.
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Request a couponCustomer reviews
Newest first · showing 2017–2034 of 3157
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Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
I reached out to the Fix It Guy this week regarding our Bosch dishwasher. The door on the dishwasher would not close. Bobby starts to triage the problem over the phone. He coaches me on a potential repair over the phone. He encourages me to repair my dishwasher, with his guidance.
His solution worked, there was no charge for his time a or guidance. That's correct: he diagnosed my problem, walked me through a fix and there was NO CHARGE for his time and expertise. Not sure what else I can say. -
Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
It was so easy to get in contact with them to schedule an appointment. They arrived on time and were efficient. My dishwasher was fixed! So wonderful. I will definitely be calling again for any other issues I may have.
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Rated 5 out of 5 Google Text
Fix It Guy has been my 1st call for any appliance-related matter for years, and each time it is a very good experience. Today, the technician first troubleshooted the issue over the phone with me that saved me the expense and time of a service appointment. Great customer service, knowledge, and value all around. Highly recommend!
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Rated 5 out of 5 Google Text
He was very informative and provided great service.
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Rated 5 out of 5 Google Text
Great service and affordable
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Rated 5 out of 5 Google Text
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Rated 1 out of 5 Google Text
Bad business
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Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
Bobby and his crew are always able to quickly diagnose the issue and get it back and running. He has replaced my ice maker in a freezer as well as addressed my dryer and would be my go to for any of these appliance challenges.
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Rated 5 out of 5 Google Text
Well, of course there's a story! Our microwave started buzzing and smoking. We called the place where we purchased the microwave, only to hear that they couldn't get to us for weeks. Fix It Guy came very highly recommended - and their "microwave" specialist got to us the next week. Alas, when we turned the microwave on, it worked perfectly, so nothing to fix. Here's why this was a great experience - the technician told me that since we'd paid the fee, if at any time during the next three months we needed service, they'd come back with no additional charge, and apply our "credit" to any repairs. That works for me!
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Rated 5 out of 5 Google Text
Very professional and friendly. They are reliable and prices are reseasonable.
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Rated 5 out of 5 Google Text
I have to be honest I didn’t use this service, however, I did talk to the nice woman on the phone twice.
First call I found out was they have a $75 (very reasonable comparatively) diagnostic fee that is used towards your service bill if you choose to repair with them.
The second call I told that same woman my issue with the washer dryer and it’s age and she gave me the honest answer of “if it were me I would buy a new appliance because of the age and the problems you are having” I could not be more happy with such an honest family run business.
I have saved their number into my phone for the next time I need repairs. If the technicians are anything like the reception department you will be in great hands. -
Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
On time. Repair was completed quickly.
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Rated 5 out of 5 Google Text
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