Had them come take a look at an LG dishwasher. Was told it needed a new motor which LG would supply free under warranty. I confirmed this with LG. Once they take my payment, they tell me they dont do warranty work. This is something that wasnt disclosed to me when I told them I had a two year old LG dishwasher with a ten year warranty for the motor which is also displayed on the dishwasher! I called to ask why they cant fix it once the motor comes in and I was told to ask the repairman. Just strange, This company was quick to take my money without telling me first that they cant do warranty work. Its not honest to me. Makes no sense. Wasted my money with them. Now I need to find and pay another repair company to diagnose the dishwasher again in order for LG to send me a new motor.
Chicago, IL
Gold merchant
Fix It Guy Appliance Repair
Fix It Guy Appliance Repair is a business in Chicago, IL. Customers rate them 4.9 out of 5 across 3157 reviews collected through VocalReferences.
Address
Chicago IL, 60615
USA
USA
Phone:7732349480
Email:info@fixitguychicago.com
Website:fixitguychicago.com
Rating breakdown
Ratings by date
How these reviews are collected
- Customers write, record or film their review through Fix It Guy Appliance Repair's own VocalReferences link.
- The business chooses which reviews to publish. Reviews imported from Google, Facebook or Yelp are marked with their source.
- Every published review shows the customer's name, location and the date it was written.
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Newest first · showing 361–378 of 3157
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Rated 1 out of 5 Google Text
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Rated 5 out of 5 Google Text
Very professional and friendly service and diagnosed my problem quickly and satisfactorily.
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Rated 5 out of 5 Google Text
On time on budget really nice repairman. I manage a building and have a lot of experience with maintenance and repair. I recommend this company!
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Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
Shout out to David, he came in and diagnosed the problem with our refrigerator and got the exact right parts in to fix it quickly.
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Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
I appreciated Nain’s assessment of the problem with my very old washer- he showed pictures and described the problem
Work was efficient, he was on time and was very nice. I recommend him and this service -
Rated 5 out of 5 Google Text
Hector was great! On time, knowledgeable, and a pleasure to work with.
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Rated 1 out of 5 Google Text
It’s taken me a while to write this review but I had a terrible experience with this company. Robert was the technician in charge of my address. I dealt with him on a non working ice maker issue for a subzero double door 4 drawers fridge. Robert came out in July of 2024, back again in August 2024 then again in September 2024 to try and fix the ice maker that wasn’t making ice and freezing water under the drawer. Never fixed it permanently it would work and stop working or freeze water after a while. He would explain different reasons every time he came out. Reached back out to Robert in Dec 2024, same issue. He sent me an estimate for a part replacement. I asked why was it not done before. He said “same issue different cause”. Nonetheless we got that done. Worked for a bit, then same story. Reached back out again in 2025. Fix it guy didn’t honor their warranty of the work because “it’s passed the timeline for warranty”. Ice maker still doesn’t work until this date. Simply not capable company and don’t recommend it, at all.
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Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
Robert was very friendly and professional. He was on time and completed the job quickly. Will definitely use again!
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Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
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