First visit they identified the problem, came back with parts for the second visit. Problem is not solved after both visits and now i have to wait until Monday to get in touch with the company so they can chime back out and hopefully repair it properly.
Chicago, IL
Gold merchant
Fix It Guy Appliance Repair
Fix It Guy Appliance Repair is a business in Chicago, IL. Customers rate them 4.9 out of 5 across 3157 reviews collected through VocalReferences.
Address
Chicago IL, 60615
USA
USA
Phone:7732349480
Email:info@fixitguychicago.com
Website:fixitguychicago.com
Rating breakdown
Ratings by date
How these reviews are collected
- Customers write, record or film their review through Fix It Guy Appliance Repair's own VocalReferences link.
- The business chooses which reviews to publish. Reviews imported from Google, Facebook or Yelp are marked with their source.
- Every published review shows the customer's name, location and the date it was written.
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Newest first · showing 145–162 of 3157
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Rated 2 out of 5 Google Text
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Rated 5 out of 5 Google Text
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Rated 1 out of 5 Yelp Text
wish I could give zero stars. I reached out to this company for help with my washer. A technician came here by the name of Gabriel M. He saw The error code...
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Rated 5 out of 5 Google Text
Eric from Fix It Guy is phenomenal! He's professional, swift, and kind. I highly recommend his services! No gimmicks, just honest service.
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Rated 5 out of 5 Google Text
Let me know when they were coming, explained everything, very helpful. Service was great - I only wish they let you schedule with a human operator, not made you use the online system
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Rated 5 out of 5 Google Text
Gave me all the info I needed.
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Rated 5 out of 5 Google Text
Helpful, skillful, efficient and incredibly knowledgeable team! Very grateful for the help and definitely recommend!!
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Rated 1 out of 5 Google Text
Paid $85 for a “diagnosis” that lasted about 3 minutes.
Before the tech even started, I told him the dryer was showing a vent restriction and that the vent was clogged. He essentially confirmed exactly what I had already told him, then informed me that they don’t clean dryer vents and left.
That was especially frustrating because their Instagram content specifically promotes dryer vent cleaning. Apparently their social media is advertising services their technicians don’t actually provide.
I ended up clearing the vent myself, and the dryer is now working perfectly.
$85 to confirm the problem I already identified, provide no repair, and leave a few minutes later. Would absolutely not recommend. -
Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
Appliance experts. Reliable, trustworthy and knowledgeable. This is my third time reaching out to Robert and his team.
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Rated 5 out of 5 Google Text
I've used Fix It Guy Appliance Repair a few times, and they've been outstanding every time. Eric has been to my home for each repair and is always knowledgeable, professional, and honest. They scheduled next-day service, and because the office asked for detailed information and photos beforehand, Eric arrived with the right part and diagnosed the issue in under 10 minutes. The full visit was completed in about 40 minutes, and my old Maytag dryer now works like brand new. Highly recommended!
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Rated 5 out of 5 Google Text
Upright freezer was not not freezing like it should. Reggie knew exactly what to do to get the freezer started again. Great Job.
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Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
Robert came to our home, prepared to fix our icemaker. But he told us it probably wasn’t worth it on our defective Samsung. We paid his (reasonable) cost of a service call but saved hundreds of dollars that might have been wasted and out of warranty in six months. Will call FixIt Guy, solid,
Independent local business from now on. -
Rated 5 out of 5 Google Text
Great honest high quality service for a fair price. Will use again.
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Rated 5 out of 5 Google Text
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Rated 5 out of 5 Google Text
Great techs!
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Rated 5 out of 5 Google Text
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